Car Care & Maintenance Services

Very knowledgeable, friendly and pricing was competitive. Steven and the staff did a great job replacing my two front tyres.

Pro Auto Repair came to our house and fixed the wheel scuffs in the driveway. Technician Deshan did an excellent w, now I can look at the alloy without wincing! Also they are Tesla specialists so the car was safely jacked up.

I was leaving Sydney on a Sunday night the alternator and battery failed on my vehicle. The guy delivered and installed a new battery which enabled… Read more

me to get to a hotel and sort the alternator in the morning. $300 but thats ok you pay for the service as well as the battery. He was friendly and efficient.4 months later the battery failed and had to be replaced.Called them about warranty and was told that if you remove the battery you void the warranty????and being 5hrs out of Sydney I was out of the service area anyway. Canberra is the nearest supplier 2hrs away . My local supplier will replace a battery under warranty no questions asked . Disappointing and a bit dodgy I think .

The man in the Yellow Van never lets you down. Now that I have been with RAC for 50 years I get free Roadside Assist.. Another reason to❤️ RAC

Towed my car with no hassles. Very friendly customer service.

Youi was so helpful & saved me over $900 with my comprehensive insurance. My insurance went up by $500 so I phoned Youi. Couldn't believe the result....I thought he was joking but no saved me over $900. Youi you are the bomb, thanks so much

Absolutely 10/10 experience with State Roads, cannot recommend them highly enough. A real person answers the phone each and every time you call, the… Read more

timeline is quick, the costs are reasonable, and the resulting inspection report was beyond thorough. I have to particularly commend Trevor, who did most excellent work. I am extremely impressed with this company and will not only use them again but recommend them to everyone who asks.

as an overseas student i dont feel i am alone with my vehicle problems. NRMA make me feel safe all the time.

After some 15+ years custom and only ever having made one claim in that time, when we really needed it, it failed us big time. Back in November we… Read more

had our (wife's daily driver) car stolen, It was found so weeks later in a trashed state, after multiple calls and follow ups we are told that we were being "investigated for inconsistences" I was put through and interrogation and made to feel like a criminal. Some three months later after becoming ill over the trauma of what i had been through and accused of they finally came up with the money to pay out the vehicle. All the flashy adds on TV are NOT what is real. This insurance is cheap, Yes, but it is so for a reason. I advise people to think carefully before engaging with this company. Its is very much Buyer beware.

excellent communication regarding appointment, arrival time. Friendly technician. excellent result on my damaged mirror. Highly recommended.

Beware of these scammers. Had a young punk [Name Removed] in van 18 test drive my ford territory and blew my gearbox in it costing me $4000. I got… Read more

charged nearly $500 just for oil change. Rang their office to complain and they said nothing they can do. Well, 9 months on and im starting legal proceedings on Trent. I have recently found information on [Name Removed]. DO NOT USE LUBE MOBILE

Best price ..really good person in Ada to answer all my questions. I recommend these people.

Get an independent mechanic to conduct your pre-purchase inspection, one who has pride in their business and offers proper customer service. Redbook… Read more

is such a large company; they do the bare minimum and don’t care.

While I understand that a five-year-old car will naturally have general wear and tear, such as minor scratches etc., there were several significant defects missing from the report. The inspection missed a large chip in the windscreen, located directly in the driver’s field of view, a very loud, constant rattle at high speed, four significant dents, a broken air vent, a broken console, and a damaged badge.

I contacted Redbook with my feedback and they pretty much said tough cookies, denied the chip in the windscreen and said they couldn’t see any dents because it was raining. They referred me to the “photographic evidence of the vehicle’s condition”, however the images they send are low resolution so it’s not possible to see details. THAT is why you pay for an inspection! I could have asked the dealer to send me pictures.

I’ve had a pre-purchase inspection from an independent mechanic before, and they recorded every detail and defect. I would have thought Redbook would do the same purely for due diligence. As an interstate buyer, I relied on Redbook’s inspection to decide whether to travel from Melbourne to Sydney to view the car in person (which I did). What a waste of my time and money.

George was professional and polite. he came on time, provided fantastic service and after sales guidance.

Fast response. Friendly service. Service vehicle arrived within 30 minutes.

Naomi and Shawn, did a great job on repairing my daily run around, due to a storm causing damaging on the driver side rear quarter panel. And a minor issue on the rear bumper.

The team at Sheen Hastings are fantastic! They recently fixed up my car after I’d put repairs off for months due to concern about how long it would… Read more

take, but they managed to get it sorted within a week, and provided the best service (including a fantastic car clean and a goodie bag). I’d recommend them to everyone.

Great place, Thanks a lot for all your help Rob

Had a car that needed pumped at bp keilor downs Josh helped us and offer superb service

Worst insurance company ever! The smash repairers are lazy, useless and dodgy. I had to take my car back after picking it up as they didn't repair it… Read more

properly. Beaver behind the bumper bar was still bent, air bag light was still on, lights in tail light replaced didn't work and hatch wasn't aligned correctly. Smash repairer fixed it all before the assessor saw the car so they wouldn't loose the contract. Complaints team with real insurance are pointless as they only agree with what you are saying to try and give me some sort of satisfaction that they actually care about what happened. For such a minor accident that wasn't my fault real insurance made it so difficult to get the car fixed without any issues. I will never use you as an insurance company ever again.

In the 42 years I have been a member with NRMA I have always found them to be reliable, trustworthy & happy to assist me with every call for help.… Read more

The mechanics are a great friendly bunch. Whilst I own a car, I would not give up my NRMA membership for anything. Keep doing what you are doing NRMA & please continue to always put the customers needs first!

My name is Paul Smith and I recently had Instant Windscreens and Tinting, Belmont branch, remove the old tinting, and apply new tinting on my car.… Read more

WHAT A MISTAKE. After picking up my car, I was stunned to see a mess left everywhere, and damage - see photos. There was old tint everywhere. There were stains on my car's interior from the steaming removal of old tint. There were bubbles on every single one of my 7 windows tinted. The manager Shane said they will go away soon. They did not. He then told me that the air bubbles were flecks of paint on the outside of my windows. My rear demister had also been damaged and no longer worked. It had been working prior to the tint removal. Shane later told me that the tint installer who did my job had only ever done one other car tint in Australia. Instant Windscreens asserts on their website that their technicians are very experienced and professional. And that every job is quality checked before customer pickup. I demanded a refund and restitution for damage, but not successful. I have had to instruct a lawyer to take out a claim in the Magistrates Court. This review in its entirety has been completed by Paul Smith, using my joint email address shared with my wife.

Chun Pree was an expert and very friendly in his work on our tyres. Highly recommended. Maureen

Dan was immediately available and replaced our broken window within hours of confirming our order. I was super impressed with the service we received.

I was recently in the wrong place at the wrong and was hit from behind in a not at fault accident. I called my brother and asked what do as I was… Read more

actually a bit shook up. He suggested I call Melbourne Collission Centre at Mentone as he had a great experience previously. I called their number, they picked up within a few rings and spoke to a 'real' person. They were great, they put me at ease straight away and to be quite frank, simply took control of the situation on my behalf. I was provided with a 4WD hire car similar to mine, newer model actually, in around 50 minutes! I still find that service amazing to this day. Throughout the process I was given weekly updates, sometimes twice a week, with images of my car showing works being done, the overall progress even when inspections were being done. All this helped reduce the stress of it all. And when all was done, the car was delivered to my home just after 6pm when I get home and it is just perfect! If you too end up in the wrong place at the wrong time like me don't hesitate to call Melbourne Collision Repair Centre Mentone they take care of everything. Simply first class.

Jason S.

I highly recommend touch up guy operator Dave Deakin for the repairs on our Silver Mitsubishi eclipse cross. The damage was to the front bumper,… Read more

front mudguard and plastic wheel arch mould. The repair and colour match is perfect. Dave is very friendly and knows his work. The whole job was $250 cheaper than a panel shop in Blacktown. I highly recommend him.

Honest , straight up, don’t make up stuff you need to replace, unless you genuinely need to, for safety check ( pink slips)

Poor workmanship and very poor follow-up. The roof liner installation on my HSV Senator caused damage, including glue residue, broken trim, and… Read more

visible rippling. Despite emailing numerous times and being told the installer would contact me, no one ever did. I was forced to pay another company to redo the work and source replacement trim at my own expense. Not happy with this company and would not recommend.

Based on our experience, I would strongly recommend avoiding this business, especially if you are a vulnerable customer who relies on honest and… Read more

transparent service!!

My father engaged Ace Mechanics to repair his Mercedes and was invoiced for a “New Genuine SAM Module.” The repair ended up costing close to $4,000.

Shortly after the repair, the vehicle developed further issues. When we asked the business to provide basic documentation identifying the unit supplied (such as the supplier invoice or serial number), they were unwilling to provide any evidence of the part that was actually installed in the vehicle, despite charging for a “New Genuine SAM Module.”

My father is a pensioner and relies on access to the boot of the car for his mobility aid. The fault affecting the boot means the vehicle cannot be used independently, which has effectively left him unable to leave home without assistance and caused significant stress.

If the business chooses to respond to this review, I will be happy to attach the supporting documentation from this dispute, which demonstrates our repeated requests for evidence of the unit installed and the business’s refusal to disclose this information.

Worst company ever. AVOID!!!!! The company and Sean from the hoppers crossing store are thieves and liars. I’d give zero stars if I could. They actually cut wires to get more money from repairs.