smile.com.au

Paid to join Smile.com.au on 17th September 2025 and was admitted to Redcliffe Hospital on the 19th with th a erratic heart and very dangerous blood pressure drops and put onto midadrine which I didn't like the first time I had it but they kept me on it for 10 weeks and have been into hospital since either RBWH or RDH with ambulance transfers each… Read more

time back and forth but always in one hospital got a pacemaker at RBWH and sent back to RH and then within a week and a half died in RH and hard CPR for 8 minutes and the paddles which got me alive and sent back to RBWH same night to get a a pacemaker and defibrillator 2 in 1 and pacemaker removed but still unable to stand or sit as the blood pressure drops to low readings or I pass out so again still having chest problems and unable to stand then after having chest pains daily or twice daily I got a high tripponin 14700. So the sent me back to RBWH from RH for 2 weeks to find out that my heart function is at 33% which means I can no longer be able to walk or have any operations as the chance of living is 0% so was being sent back to palliative care but I was put into a normal hospital ward and was released 6 months later. I am now living at hospital bed at home and a tip back wheelchair and a mobile shower chair and other medical items. I'm in things that I never needed before I went to hospital. So unable to get any dentistry and wife doesn't want to use it either so have asked before this time in telling them what I feel about Smile com au no replies after leaving my phone number and email each time I sent messages which got no reply to phone or email.

My husband used Smile Dental at Manuka, ACT. He was charged $600 to have a filling replaced that had fallen out. Very little drilling involved. The filling surface was rough and cut his tongue. 6 weeks later the tooth needed to be extracted because… Read more

it was too damaged. The dentist should have done a thorough investigation before filling it to see if it needed extraction or root canal. I feel that $600 for a filling replacement is ridiculously expensive and Smile certainly didn't make any difference. The membership is not worthwhile if you live in a regional area. We are three hours drive to the closest dentist and the fees are no lower.

So far, my experience with Smile.com.au and their app has been really positive. The app is simple and easy to use, and I really like being able to clearly see how much I’ve spent and how much I’ve saved on dental treatments. It’s a great little feature that helps you keep track of your dental costs. I highly recommend Smile.com.au

So easy to use. We found it better than private health Dental - certainly cheaper. Multiple choices in dentists in our area. very happy that we switched to Smile.com.au

Absolutely worth it !! Forget private health insurance for your dental needs ( or combine the two) I am about to save close to $2000 just with my Smile membership.

This has been zero use to me . Needing major work done by specialists and now a 3 month wait til I can get teeth out back and everywhere I have to go is not on the list so I get no use out of this. Won’t be getting it again! Waste of money

I joined 25/02/26 for 2 years, and compared dental prices for the treatment I needed. I found there was no savings to be had so within 24 hours under their 100% satisfaction guarantee, I showed that and requested a refund as I am not happy. I have not got any human responses despite me sending from 26/02/26 onwards many emails and even going… Read more

onto website for contact and submitted my request. Despite a zendesk ticket, nothing has been resolved and now I have gone to my bank to dispute. I want a refund. I have never used the card and have found no benefits. Honestly, if I could they would have zero stars. Even when on the 25th I downloaded their app - on a live chat, the representative was rude to me when I was asking about practical cards. Smiles.com.au claim that in Qld - crowns (which I need) start at $2000+ and with them their dentists only charge 1650. Well, I did research and their very own preferred provider was offering patients the same price - 1650 without one needing a card so that is why I want to be refunded - there are no benefits. Customer service I have found so far appalling.

Everyday I have to message you on three separate devices, always past 8am of course but you ignore the app messages, i sent screenshots each day to prove this, and you actually dont fix or do anything, I actually have no idea what 'savings' i get, the dentist overcharged me, I get that its the dentist fault, surly there should be better measures… Read more

in place the ensure the receptionist know what smile is, ive been trying to message since 8am as I have to go back to the same dentist, actually waiting for my appointment now, but I cant talk to anyone from smile, dont say your open at 8am because your clearly not, a phone, a tablet and a pc, using different browsers and apps, but still get the same message that your open from 8am. BUT YOUR NOT! so please make me understand my so called savings, and why I wasted money getting ignored, Maybe you'll respond now, you treat people like this and expect 5 stars? Don't get this crap, save your money and put it on dental work, I just wanted to get out of extreme pain, but all you've done is made it worse

My wife and I have had great service and huge savings on our dental treatments. My wife saved over $500 on root canal work. Smile have amazing recommendations for dentists and we will definitely be renewing our policy next month.

Easy to use,great discount price and I just had to tell the receptionist that I had a smiles membership. I have saved more with smiles than i have with private health

Smile.com really helped me to safe some money with my dentist. It was easy to sign up and worked right away. Looking at Veneers though it doesn't really which was a bit weird for me. But that is the only thing!

I have been a smile.com.au member for a number of years now and my family and I have saved almost $2,000 on our dental treatments! The huge number of dentists that have signed up to smile.com.au means that it is easy to find a participating practitioner and save money. You can also reduce your annual membership fee by doing things such as adding… Read more

a secondary payment method and checking your savings by uploading your invoices. I highly recommend this company for the value for money that I have received and for how quick and easy it was to sign up and start obtaining benefits right away.

Easy way to reduce how much I pay at the dentist for services I'm actually using without having private insurance. AND I always end up saving a lot more than the cost of the membership! Covers the whole family and if dental benefits don't cover all of a child's dental expenses, you get a discount with smile.

I have been to two Smile dentists over the years. Both have provided very good dental treatment, and Smile's discounts have saved me hundreds of dollars. This is a much better membership system than is offered by private health funds for general dental services.

I joined Smile with reservations. I attended Maple Dental care and was so impressed With all the staff. Started from initial call to book an appointment. The receptionist was lovely and professional. Asked relevant questions to understand my concerns. Once arrived for my appointment the professionalism continued. The practitioner Lize and… Read more

staff were extremely welcoming, understanding and absolutely no judgement. I have been unable to visit a dentist for a long time due to work commitments. During the process to assess my issues Lize, communicated clearly, provided options. There was no forced decision, options given and I decided. During my tooth extraction both Lize and dental Assistant were communicating, explaining each step, ensuring I was ok etc. couldn’t be happier. Anyone who has any fears please don’t Lize is so professional and now I am returning to continue With my dental program. This is all down to the professionalism and welcoming of all Staff. A huge thank you and so grateful for your help. Received some discount which also helps. Very happy with Maple dental Care and discount received.

Really happy with Smile Dental Insurance. Easy to sign up, affordable, and savings are great. Good cover when using a Smile-linked dentist. Would definitely recommend.

I’m very happy with the Smile.com. I’ve been to the dentist several times over the past year, and the savings have definitely been worth it. It’s made a noticeable difference overall.

I have had numerous visits to the dentist this year for a root canal treatment and crown. Not having health insurance I have really appreciated the savings with smiles.

I've held Gold Extras on my Health Fund for decades for very little return and for 95% of extras services I never use. I cancelled that and paid $99 for a Smile Couples membership for my husband and I and pretty much covered that cost within my first visit!

Absolutely wonderful, this man has great skill cleaning teeth without hurting or disrupting guns, I wholeheartedly recommend this dentist, do not go anywhere else, this should be your one-stop dentistry destination, especially if you are mindful of cost,, he is great value for money and a wonderful gentleman receive service from, I am very happy and actually looking forward to my next appointment staff

Have had a great experience at a Smile dentist & I would have been able to have gone to the dentist more, if I had this cover earlier! Every saving adds up & from my $80 annual fee, I have saved $150+.

My wife and I joined Smile.com.au 2.5 years ago and since joining we’ve saved over $1100 on our check ups and treatment. It’s simple to use as the dentist has our Smile membership details saved and automatically applies our savings every visit.

Until I found out about Smile I had been reduced to limiting my family's dental visits because it was just too expensive. And for the same reason we didn't have health insurance. I was so frustrated because I only wanted to take out dental cover so I searched and Smile came up. That was almost two years ago now and I will definitely be renewing… Read more

our cover once this period of cover is finished. This was EXACTLY what I was looking for and continues to be a big money saver.

Found out about Smile through my dentist receptionist & is good value for money & pay only $79 for 12 months also getting 15% percent off my dental bills As my health fund will no longer be using the gap saver at the end of Dec. So this is a great replacement when my health fund gap saver finish at the end of this year.