Sharp SJXP580GSL (Silver Glass) Questions

Priya S5y · SJXP580GSL (Silver Glass)

We need a replacement door shelf and wondering who actually stock these. Thanks

Ancella 5y

I have a Sharp refrigerator. I am not a supplier. During our recent troubles with this fridge, Sharp didn't assist us at all, despite 3 approaches to them. They referred us to a service man who lived more than 100 kms away and, obviously wasn't prepared to travel to our home. I do not know of any suppliers for replacement parts. The 3 service men we approached, all told us the same thing. They have difficulties obtaining replacement parts. The only time Sharp seem to be interested is if the fridge is still under warranty., then they will offer help. Otherwise, they basically offer no real support. Ancella

Sprat8y · SJXP580GSL (Silver Glass)

I purchased this fridge from Masters in Dec 2015

I have been very happy with it until today when I noticed the glass front on the freezer compartment is lifting. I am concerned it may become completely unstuck

I am aware that is it just out of manufacture warranty, but was wondering where I can get this fixed, is it a known issue?

I did pay for masters extended warranty which is valid til December 2020 and I believe they are still honouring these warranties.

Hope you can help me

Regards Sprat

Sharp DM 8y

Hi Sprat, Thank you for your question. We do encourage you to contact our Customer Care either via email at ccare@sharp.net.au, or by phone on 1300 135 022, referencing this question. A member of our team can troubleshoot accordingly and assist in achieving a resolution for you.

Kind Regards,

Sharp Australia

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