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Mortgage Domayne

Mortgage Domayne

 Verifiedmortgagedomayne.com.au
Mortgage Domayne
5.0

1,252 reviews

Positive vs Negative
100%0%
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Loan TypeFixed Rate, Variable Rate and Split
Loan used for
  • First Home
  •  · 
  • Second Home
  •  · 
  • Investment Property
  •  · 
  • Renovation
  •  · 
  • Refinancing
  •  · 
  • Home Construction
Average Loan Term29.1 years
Transparency ?
5.0
Customer Service
5.0
Application Process
4.9
Timeliness ?
4.9
Online Tools
4.9

 AI reviews summary 

Mortgage Domayne is highly regarded for its ability to secure financing in complex situations where other brokers have failed. The service is characterised by exceptional communication, deep technical expertise in construction and land loans, and a supportive approach that simplifies the process for first-home buyers.

Pros
  • Expert Problem Solving: Brokers frequently secure approvals for clients with complex financial profiles, serviceability hurdles, or those previously rejected by major banks and other brokers.
  • Exceptional Communication: The team is noted for being highly responsive, often returning calls and emails after hours, on weekends, and during holidays to ensure deadlines are met.
  • Educational Support: Reviewers highlight the team's ability to explain complex financial jargon and loan structures in simple, manageable terms, which is particularly valued by first-home buyers.
  • Efficient Turnaround: The firm consistently delivers rapid results, with multiple instances of pre-approvals and formal approvals being secured within 24 to 72 hours.
Cons
  • Information Intensity: A few users noted that the process involves a significant volume of paperwork and documentation, which can be confusing without the team's active guidance.
  • Third-Party Delays: While the brokers are proactive, some clients experienced minor stress due to the slow processing times of specific lenders chosen for the application.
Verdict

Mortgage Domayne is an excellent choice for borrowers seeking a high-touch, professional service, particularly those navigating the complexities of building a first home or refinancing investment properties. Their proven track record of securing competitive rates under tight deadlines makes them a reliable partner for time-sensitive property transactions.

1,252 reviews
5 Ahleen  · MD made the process easy and Chantal and her team delivered
5 Simon  · Complete professionals, very easy to deal with. Managed our complicated lending suite of loans with clarity, speed and efficiency.
5 Oscar  · Extremely helpful and was well informed throughout the entire process.
5 Hayley L.  · Excellent customer service Quick and efficient. Product and rate are the best we could find and be offered.
5 Jason T.  · Very positive experience, first time using a mortgage broker and they were very helpful and accommodating
5 Tibu M.  · Great work by the mortgage team.Good work from Pat for a great negotiating rate with nationalised banks
Priyan Kulaweera
Priyan KulaweeraVIC
 

I’m extremely grateful to Mortgage Domayne for helping me secure my home loan. From the very beginning, the service was professional, responsive, and genuinely supportive. Dineth Wijethunge was the standout—his expertise, patience, and clear communication made the entire process easy to understand and completely stress‑free. He consistently went… Read more

the extra mile to ensure everything stayed on track. I also want to thank Katerina Durso from the settlement team for her excellent coordination and attention to detail during the final stages. Together, they delivered a seamless and exceptional experience. I highly recommend Mortgage Domayne to anyone looking for a reliable and dedicated team.

Shankar V.
Shankar V.2 posts
  Fair Incentive

Working with Mortgage Domayne Mortgage Brokers was a genuinely smooth and well-supported experience from beginning to end. From the outset, the process felt organised and clearly guided, which made a big difference for us as borrowers navigating the first loan journey. Communication was consistent, and we always knew what stage we were at and… Read more

what was coming next.

A special mention has to go to Karim, who really elevated the experience. He was consistently calm, knowledgeable, and proactive, and always took the time to break things down in a way that was easy to understand. His reassurance during key decision points gave us a lot of confidence, and his willingness to step in quickly whenever anything needed attention made the process feel effortless on our side.

His team including Nishita , Faye, John and Katerina played an important role in keeping everything moving efficiently, with prompt responses and strong coordination that ensured there were no delays.

Overall, the team delivered a very professional and dependable service, and we felt well looked after throughout. We would happily recommend Mortgage Domayne to anyone looking for a broker who genuinely makes the home loan process easier and more transparent.

Nick
Nick2 posts
  Fair Incentive

Dineth Wijethunge my loan broker and his team from Mortgage Domayne have made a very stressful process smooth, straightforward and completely stress free. The team always clearly communicated every update and were available to answer all my questions (even when I asked same question multiple times). Friendly, reliable and best mortgage company by far. Show details

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Reviews with attachments

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Darren
Darren
  Fair Incentive Verified

Great service. Very good communication. Always prompt to return messages Show details ·  1

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Lou
LouVIC3 posts
  Fair Incentive Verified

Great professionalism and friendly service. Would highly recommend to family and friends Show details ·  1

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Arya K.
Arya K.Queensland
  Verified

We had a wonderful experience with Gagan and the team at Mortgagedomayne From start to finish, Gagan was professional, helpful, and always quick to answer our questions. Being first home buyers we had so many questions and worries which Gagan answered and resolved with such patience. He made the whole home loan process smooth and stress-free,… Read more ·  1

and we always felt he genuinely cared about getting the best result for us

Highly recommend Gagan and Mortgagedomayne to anyone looking for honest, reliable, and friendly service ⭐️⭐️⭐️⭐️⭐️

Thank you again

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Arjun K.
Arjun K.QLD8 posts
  Verified

We had an outstanding experience working with Gagan Dugg and the team at Mortgagedomayne. From the very beginning, Gagan was incredibly knowledgeable, patient, and genuinely committed to helping us secure the right mortgage for our situation. What really stood out was how clearly everything was explained—no confusion, no pressure, just honest… Read more ·  1

guidance at every step. Gagan went above and beyond to explore the best options for us, kept us updated throughout the process, and made what can usually be a stressful experience feel smooth and manageable.

His responsiveness, attention to detail, and deep understanding of the lending landscape gave us a lot of confidence in our decisions. We always felt like we were in capable hands. He would even assist us during weekends without any hesitation.

Highly recommend Gagan Dugg and Mortgagedomayne to anyone looking for a reliable, knowledgeable, and genuinely supportive mortgage broker. Couldn’t have asked for a better experience!

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Alfred
AlfredVIC
 

I said excellent because they are on time and very approachable and professional. Show details ·  1

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stEve P.
stEve P.
 

Mitch Zasadny and his team have helped me successfully complete two refinancing transactions. I truly appreciate their efforts in tailoring the right product to suit my needs and guiding me through the entire process. I will definitely return to Mitch for any future refinancing needs. Highly recommended! Show details ·  1

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Chelsea N
Chelsea NNSW2 posts
 

We can’t recommend Mortgage Domayne enough! From start to finish, their team was so helpful and knowledgeable in organising our very first home loan and even applying for the First Home Scheme on our behalf. We truly couldn’t fault their work – they were patient, understanding, and celebrated our approval just as much as we did! A very special… Read more ·  1

thanks goes to Mitch Z, who is simply exceptional. He told us they “hold your hand all the way through” – and they truly do. It’s not just about getting approved; they’re there for everything after that too, guiding you every step of the way and making sure you feel supported and informed.

Mitch explained everything clearly, made the whole process feel so much less daunting, and was genuinely excited for us. He’s not only professional but also incredibly lovely, and we honestly couldn’t have done this without him. Every time someone congratulates us on our home loan, I find myself talking about Mitch and how incredible he was.

Thank you, Mortgage Domayne – and especially Mitch – for making our first home dream a reality!

Latest follow-ups

Prakash
PrakashVIC
 

Excellent service - we received assistance from Gagan and Margie, they were excellent, great service, provided clear information, answered questions and respond promptly. Show details ·  1

 Follow-up  · They have their own check list..if we submit all the documents and details clear, our job is easy.

In-depth reviews

Seren C.
Seren C.
  Fair Incentive

We can’t thank Mitch Zasadny enough for his help throughout our approval process. As first home buyers (and builders), the whole process felt pretty overwhelming at times, especially with various land registration delays, reliance on government assistance and changing interest rates, but Mitch made such a difference. He was consistently… Read more ·  1

reassuring, took the time to explain everything in a way that actually made sense, and always checked in to make sure we felt comfortable moving forward. He was incredibly patient with all of our questions and always kept us updated, which really helped reduce the stress. It honestly felt like he genuinely cared about getting the best outcome for us, not just getting things done quickly. Having someone so knowledgeable, calm, and supportive made the experience so much smoother than we expected. We’re so grateful for everything he did and would absolutely recommend him to anyone going through the same journey. Additionally, the settlement team were amazing! A big thank you to Mitch, John, Andrew, Fe and Katerina for all of your hard work on our matter! Sincerely, Seren & Cade.

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VVV
VVV
 

We would absolutely recommend Mortgage Domayne to anyone, especially first-home buyers. As first-time buyers, we had countless questions and needed a lot of guidance, reassurance, and support throughout the process. Our mortgage broker, Pat Aslanidis, is an absolute gem in the industry. We truly cannot recommend him highly enough. Pat was the… Read more ·  1

most supportive part of our entire journey - always answering every call and message, even during moments of financial anxiety. No question was ever too small; he took the time to explain everything clearly and patiently, easing every worry along the way. That emotional support meant everything to us and made a huge difference in what can otherwise be a very stressful process.

Thanks to Pat, our loan was approved smoothly, and the entire experience felt seamless, turning our first home construction journey into an absolute pleasure. We would also like to thank Catherine for her wonderful support during settlement.

If you are looking for a mortgage broker who genuinely cares, please contact Pat and you will be in the best hands!!!!

Srini
SriniVIC2 posts
  Verified

I cannot speak highly enough about Karim and the team at Mortgage Domain for their incredible support in securing the finance for building my first home. As a first-time homebuilder, the process felt overwhelming at first, but Karim made it all feel so much easier and more manageable. From the very beginning, Karim was responsive, agile, and… Read more ·  1

incredibly professional. No matter how many questions I had — whether big or small — he always responded immediately, providing clear and detailed answers. His communication was second to none, and it truly felt like he was there for me every step of the way.

What really stood out, though, was how Karim went above and beyond to assist with all of my queries. He didn’t just help me with the basics of securing the finance, but also took the time to explain every step of the process, offering insightful advice and ensuring that I fully understood my options. He worked tirelessly to ensure that everything ran smoothly and that all of my concerns were addressed.

The team at Mortgage Domain also played a crucial role in ensuring everything was sorted quickly and efficiently, and I felt fully supported throughout. The professionalism and expertise they provided gave me complete confidence in my decision to build with Carlisle Homes.

Thanks to Karim and the team, I now have the financial foundation to build my dream home. I wholeheartedly recommend their services to anyone looking for expert mortgage advice and support — they truly go above and beyond.

Recent reviews

Katrina S.
Katrina S.2 posts
  Fair Incentive

We had a really great experience working with Mortgage Domayne Mortgage Brokers. My partner Vasilios and I were both really impressed with how smooth and easy the whole process was from start to finish. Karim, Nishita, and the entire team were incredibly helpful, patient, and supportive the whole way through. They always took the time to explain… Read more

everything clearly and made sure we understood each step, which really took the stress out of the process.

Karim was especially approachable and reassuring, and Nishita was super organised and quick to respond, which helped everything move along without any delays. We genuinely felt looked after and in good hands.

We’d highly recommend Mortgage Domayne to anyone looking for a friendly, efficient, and reliable mortgage broker team.

Shaun H.
Shaun H.VIC
  Fair Incentive

My Wife and I used mortgage domain to buy our first property, we were very pleased with the team especially our mortgage brokers Chantal and Azalea. We were impressed at how responsive they were and felt very looked after through the process Show details ·  1

Neelam Narayan
Neelam NarayanQLD
  Fair Incentive

Building My First Home and it felt incredibly daunting, but Dineth, Hasnain, Katerina and Joshua made the process an absolute breeze. Dineth patiently explained each single step, from pre-approval to settlement. The team advocated fiercely for me, managed all lender communications and got me an approval amount I didn't think was possible.… Read more ·  1

Outstanding professional service and would recommend to anyone needing assistance with building or buying their dream Home.

Raghav B.
Raghav B.VIC2 posts
 

Joseph and his team from Mortgage Domayne were super helpful. Joseph always answered my calls and all my questions in detail, and the team was really professional in getting my home loan sorted. Big thanks again to Joseph and the team! Show details ·  1

Annie
Annie2 posts
  Fair Incentive

We recently settled on our investment property with the help of Mortgage Domayne. The entire process was handled with professionalism and Chantal & team were readily available to answer any questions we had. We couldn’t be happier with the outcome and look forward to engaging the team again in the future. Show reply

sabhari g.
sabhari g.VIC2 posts
 

I engaged Karim from Mortgage Domayne to assist with refinancing, and I was highly impressed with his expertise and professionalism. He provided clear guidance throughout the process and successfully secured a more competitive interest rate for me. I’m very pleased with the outcome and confident that I made the right decision. I would not hesitate to recommend Mortgage Domayne to others seeking refinancing support. Show details ·  1

James L.
James L.QLD
  Fair Incentive

The team were fantastic to deal with, very responsive and answered any questions I had. They delivered great results and were very professional to deal with. Highly recommend. Show reply

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Mohammad Amin M.
Mohammad Amin M.
  Fair Incentive

Mortgage Domayne provided excellent service from start to finish. As a first home buyer, I had many questions, and the team was always patient, responsive, and supportive. They helped me secure my loan and kept me informed throughout the entire process. Thank you to Chantal and the team for making the journey smooth and successful. Show reply

Mitchell
Mitchell
  Fair Incentive

Service was communicated clearly from start to settlement. Reassured us when we had questions. The team worked hard to get us where we are now. Overall we are very happy with their service and would recommend them to others. Show details ·  1

Emily P
Emily P
  Fair Incentive Verified

First stop for house and land packages. Our experience with mortgage domayne was life changing for us. After an experience with a broker who told us that “no bank will accept” our townhouse and land package after it was unconditional, it’s safe to say we were extremely stressed. Chantal from mortgage domayne was able to work extremely quickly… Read more ·  1

to address my concerns, and got straight onto our situation. Within 3 days we had a document outlining our options, and proceeded with the recommended option. Chantal and the team were very easy to work with and made the process stress free, with very little need for us to talk to any banks, they did it all for us.

This was a complete black and white from our previous situation, settlement went ahead and we couldn’t be happier. Thank you to the team at mortgage domayne you saved us!

Eliza P.
Eliza P.
  Fair Incentive

I recently worked with Mortage Domayne to support me with purchasing property in WA. I had spoken to a few companies before Mortage Domayne and can confidently say that Mortage Domayne were the best at explaining the process and my options in a clear and understandable manner. A special thanks to Pat and Katerina who were amazing. Katerina… Read more ·  1

advocated on my behalf to the banks throughout the whole process when issues arose and was so great with the her quick replies. Pat always came to me with solutions which made the whole process so smooth. I couldn’t recommend Mortage Domayne enough!

Adil J.
Adil J.
  Fair Incentive

Incredible service from start to finish. Pat from MortgageDomayne went out of their way to help us when things got complicated and stayed on top of every detail. Professional, proactive, genuinely helpful, and above all very approachable, highly recommended! Show reply

Sunny K.
Sunny K.
 

Best experience with mortgage domayne Chantal and Margie always easy approach and they go above and beyond to help the customer. There was no extra or hidden costs it was all clear from day one and the loan rate we received through them is great in the market . Show details ·  1

Samar
Samar
 

We had an amazing experience working with Gagan from Mortgage Domayne. He was incredibly professional, responsive, and resourceful throughout the entire process. No question was ever too much trouble, and he always made sure we understood every step along the way. Gagan made what could have been a stressful process feel smooth and straightforward… Read more ·  1

with his excellent communication and dedication. He was always quick to respond and went above and beyond to find the best solutions for us. Highly recommend Gagan to anyone looking for a reliable and knowledgeable mortgage broker. Truly a pleasure to deal with!

Francis C.
Francis C.
 

Gagan of mortgage domayne has been very efficient. We can’t thank him enough for securing our build loan. Such an appreciation is also extended to Margie of the settlement team for a job well done. Show details ·  1

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