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Loan Studio

Loan Studio

 Verifiedloanstudio.com.au
Loan Studio
5.0

646 reviews

Positive vs Negative
99%1%
Loan TypeFixed Rate, Variable Rate and Split
Average Loan Term29 years
Loan used for
  • First Home
  •  · 
  • Second Home
  •  · 
  • Investment Property
  •  · 
  • Renovation
  •  · 
  • Refinancing
  •  · 
  • Home Construction
Transparency ?
5.0
Customer Service
5.0
Application Process
5.0
Timeliness ?
5.0
Online Tools
5.0
Simple application process
Reliable, communicative customer service
Efficient service
646 reviews
5 Tanmay S.  · Suresh from Loan studio has been exceptional in his advice and execution for our financial needs.
5 Rese  · Great service from Suresh and Joe!! Thank you very much for making our refinance process very easy and straight forward.
5 Jarz  · Great broker - Fantastic service provided by Loan Studio. Steve and Joe were friendly, knowledgeable and professional. Highly recommend.
5 Marko  · We are the happy family – Very efficient and great communicators , they made look very easy and build you with full confidence
5 Scott G  · Top notch company – Amazing process and with fast approval, we refinanced our home loan and couldn’t have being happier with the process with loan studio.
5 Aaron  · Great Service – This was my first house purchase and Ansh helped me throughout and answered all my questions.

Reviews with attachments

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S Mishra
S Mishra2 posts
 

Amazing simplified loan process, personalised and fit for purpose service – We had an amazing experience getting our first home (land+house) loan with Khiem of Loan Studio. He delivered us excellent and tailor made advice for our specific financial scenario. Khiem has been giving us helpful financial tips and mortgage advice since we booked a lot in a new development in Melbourne. The complex process of document gathering… Read more ·  1

and collection was very simplified thanks to his detailed advice, both written and verbal. Land settlement was under a tight timeframe after repeated land developer delays. However, Khiem and Loan Studio delivered and negotiated a record time from loan submission to bank, to final approval of just under 2 business days, whereas it may take anywhere from 3-6 weeks in normal bank process. Will be using Loan Studio and Khiem's again for all future property and financial loans etc. Excellent customer service, prompt and customised response to complex queries. Also thanks to Alexis for closing in the bank mortgage. Family and I so happy now, picture of us on the land

In-depth reviews

Ram
Ram3 posts
 

This is my second experience with Loan Studio, and once again, it has been exceptional. I want to extend a heartfelt thank you to Monika Sethi for her outstanding support throughout the entire loan process. From the very beginning, Monika took the time to thoroughly explain all the different loan options available to us. She made sure we… Read more ·  1

understood each one clearly, which helped us feel confident in making the right decision for our situation. What really stood out was her accessibility. Monika was always available to answer any questions, no matter how late in the evening. Her patience and willingness to assist made the process so much less stressful.

In addition, I want to express my gratitude to Alexis Publico, who efficiently managed all the paperwork and administrative aspects behind the scenes. Having someone so organized and reliable handling that side of things made everything flow smoothly and without delays.

Overall, Loan Studio has proven to be trustworthy, professional, and client focused. Because of this positive experience, I have no hesitation in choosing Loan Studio again for any future loan needs. I highly recommend their services to anyone looking for expert guidance and a seamless loan process.

Shaun T.
Shaun T.VIC
 

We recently secured our home loan through Monika at Loan Studio, and we could not be more grateful for her above-and-beyond support throughout the process. From the very start, she was incredibly proactive, knowledgeable, and genuinely invested in our journey . Monika ensured we had all the information needed to make the best decisions. She… Read more ·  1

constantly followed up with all parties involved, including the bank, conveyancer, and us, making sure everything was on track and moving forward.

What truly set Monika apart was her commitment to our best interests. She took the time to understand our situation, provided expert advice, and always made us feel comfortable and supported. We trusted her not only as an expert mortgage broker but also as someone who genuinely cared about helping us get into our first home.

Before finding Monika, we had spent 1.5 years working with multiple mortgage brokers, none of whom were able to deliver. Monika was highly recommended to us, and from the moment we started working with her, we could tell she was different. She was optimistic, resourceful, and persistent, always finding ways to make things work when others said it was not possible.

Special thanks to Alexis, who also played a key role in making the process smooth, following up on documents and guiding us through the necessary steps.

This review is not paid or biased, just a heartfelt thank you to Monika and Alexis for their hard work and dedication. If you are looking for a mortgage broker who truly cares, takes initiative, and gets results, I highly recommend Monika at Loan Studio!

Thank you both so much for helping us achieve our dream of homeownership!

Charlotte Magwenzi
Charlotte Magwenzi
 

Seamless and Stress-Free Loan Process Thanks to Expert Guidance" – I recently worked with Bill Jara from Loan Studio on securing a loan for my new home, and I can honestly say the experience was exceptional. From the very first meeting, Bill took the time to understand my financial goals and provided tailored advice to ensure I was on the right path. Throughout the entire process, Bill was incredibly… Read more ·  1

communicative, keeping me updated at every stage. Whether it was explaining the finer details of loan options, answering my endless questions, or negotiating with the lender, they were always available and ready to help. The team at Loan Studio was equally supportive, and it was clear that they truly had my best interests at heart.

The process felt seamless, and despite some minor hurdles, I always felt confident with the direction we were heading, thanks to Bill’s expertise. In the end, I was able to secure a loan that perfectly matched my needs, and the settlement process went smoothly without any surprises.

I can’t recommend Bill and Loan Studio enough for anyone looking for a knowledgeable, reliable, and supportive broker. They made what could have been a stressful experience much more manageable and gave me peace of mind every step of the way. Thank you!

Positive reviews

Jamie
Jamie2 posts
 

This is the second time we have used Loan Studio and both times they have been fantastic. Steve M was terrific for our most recent purchase and he was instrumental in ensuring we were able to purchase our new property at auction. We gave him an ambitious task to secure pre-approval within a few weeks so we could comfortably bid at auction and he… Read more ·  1

delivered. Steve went above and beyond to submit the loan documents for review at record pace and responded to my multiple queries in a timely manner.

I would definitely recommend Steve M from Loan Studio for any financing / mortgage needs.

Sukhi Sran
Sukhi SranVictoria
 

We recently worked with Suresh from Loan Studio to refinance our property, and the entire process was seamless from start to finish. He took the time to clearly explain all our options, guided us through each step, and made what could have been a stressful process feel very straightforward. What stood out the most was Suresh’s professionalism,… Read more ·  1

responsiveness, and genuine care for our needs. Every question we had was answered promptly, and we always felt confident that we were in good hands.

This is not the first time we’ve worked with Suresh, and it’s always been a pleasure. We couldn’t be happier with the outcome and the support we received. We highly recommend Suresh and Loan Studio to anyone looking for refinancing or lending solutions.

Sandra L
Sandra L
 

My partner and I were in search of our first home and that’s where we stumbled across Steve who was referred to us by word of mouth. He guided us right from the beginning and all the way to the end, answering all our queries, clearing any doubts and confusion we had. Steve made our home buying process seamless and stress free. He is extremely… Read more ·  1

knowledgeable and was quick to respond to all our questions and reassured us whenever we had doubts. Had it not been for Steve, we would not have had the confidence to make it through this home buying process. He is a strong asset to Loan Studio and we highly recommend Steve to everyone. Thank you so much for your guidance through all this Steve. No words can explain how much we appreciate your service!!

Negative reviews

Worried Home Owner
Worried Home OwnerVIC
 

Their website is advertising rates from August 2020 – Visited their website which says rates from 2.65% which is incredible in the current market. At the bottom it says rate is from August 2020 !?!?! If only everyone could advertise their price from 2020 :-).

Helen
Helen8 posts
  Verified

Lessons learnt – We picked Loan Studio because our builder wanted us to, otherwise, we would have to put more deposit upfront. Loan Studio consultants changed frequently. Finally [name removed] handled our loan. He is one of the best loan consultants I have ever worked with. He is friendly, hardworking, looked after our interest, went extra miles to get the loan… Read more

documents signed when the bank Choicelend failed to send us the docs in time. However, when the loan progressive payment process was handled by another Loan Studio agent (again changed agents frequently), things are a bit disconnected. They did the minimum, just forwarding invoices to the bank. The final stage of the process didn't go well. After I got the certificate of completion and the final invoice from the builder, I thought I needed to forward them to Loan Studio agent to trigger the bank inspection as it will take time to schedule it. Once the final invoice was sent, he ignored all my followup emails advising him not to pay until we had our owner inspection. However, the bank inspection took place before the owner inspection on the same day. During the owner inspection, we found many defects needed to be fixed and the gas connection still will take a few weeks. Without the gas connection, we cannot settle and we are not allowed to even have the concrete work done for the driveway. Again we informed the Loan Studio agent not to pay the final invoice until the builder fixes all items and gas is connected as it will be a few weeks before we can settle. The next thing we heard was the bank has already paid the final invoice on the same day of the bank inspection and without all required docs, such as owner insurance. How could the bank close the loan without following the correct process? This morning, I found that our garage was built onto the neighbour's land. Again, the builder promised to fix it. We feel it is to our disadvantage that the final invoice was paid before the house is 100% completed.

The lesson learnt is to use a smaller loan broker who has the same person works on your loan through out the process, and most importantly DO NOT let the final invoice out of your hand until you are 100% satisfied with the house.

Loan Studio
Loan Studio    

Hi Helen. Thank you for taking the time to… Read more (+2 replies)

Didar
Didar3 posts
 

Broker – Do see lot of good reviews here but for us wasn't at all. So built with Carlisle unlucky we got [name removed] as our broker. He wasn't knowledgeable and no knowledge on product and process. We found out lot of information through other broker then passed to him. We have more than enough deposit great income between me and my wife. If we weren't… Read more

rushing/delaying building process we would've gone with different broker. It was hard for us as this was our first home and having him made it even harder. He was keep on using he was Platinum broker which I believe was full of crap to make it sound attractive and of course never ever heard back from him I guess got his $$ 5k ish for settling deal like that. Never ever recommending him to others. On the good note office staff were helpful hence giving 2*

Loan Studio
Loan Studio    

Hi Didar, thank you for taking the time to provide… Read more

Recent reviews

Nitin
Nitin2 posts
  Verified

Great broker Steve Mottau and Joe Adriano have been my loan brokers for 5 years now. I have been getting my property and investment property financed and refinanced multiple times. Steve is very proactive, professional, transparent, and highly customer-centric. He spends a lot of time understanding your requirements and providing multiple options… Read more ·  1

for refinancing your loans that benefit you so you can pay lower interest and get the maximum tax benefit. He proactively approaches you if there is a better loan option and cashback provided by some banks, and helps you refinance your loan to get maximum benefit. I have refinanced my loan on my property a couple of times in the last 5 years and have got thousands of dollars in cashback and very good interest rates. Once you have decided on the bank, Joe comes in and helps you get all the documents in order and works with the bank to make the entire process seamless. I had to only review and sign the documents. The rest was handled by Joe. Both of them have been wonderful brokers, and I have recommended them to my friends.

Edith
EdithVIC3 posts
 

I can’t recommend Suresh and the team at Loan Studio highly enough. From start to finish, they went above and beyond to secure me a great home loan rate and managed to push everything through in a very tight timeframe. Their ability to think outside the box and find solutions that truly fit my situation made all the difference. Communication was… Read more ·  1

prompt, clear, and supportive throughout. I always felt in capable hands. If you’re looking for a broker who is proactive, strategic, and genuinely committed to achieving the best outcome, I wouldn’t hesitate to recommend Suresh and the team, including Ella. I have been with Suresh since 2018 and will keep using their services for future financial matters.

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Namita S.
Namita S.VIC
 

We couldn’t be more grateful for Steve Mottau’s support through our home build journey. He stepped in at a time when we had lost a lot of hope and turned everything around for us. He never wastes time, is incredibly efficient, and has such a practical, no-nonsense approach that makes the entire process feel manageable. On top of that, he’s always… Read more ·  1

an absolute pleasure to deal with — calm, reassuring, and genuinely invested in helping us get the best outcome.

Thanks to Steve, we finally have our new home. We couldn’t recommend him highly enough.

joh005
joh0052 posts
 

I got my first loan with loan studio 10years ago, and just got my 3rd loan. Steve also helped my sister to get her loan. Steve has been always exceptional. So impressed by his knowledge and so easy to communicate.I wish him continued success in his business. 10/10 of satisfied customer here Show details ·  1

Shani
ShaniVIC
 

Exceptional service from Mortgage Broker Steve Mottau at Loan Studio. He is very professional & reliable. I could count on him to find the best rate options with his expert knowledge in the field. Thanks to him, I was able to make an informed decision. Simply Amazing! I can highly recommend him to anyone. Joe Adriano, Admin Agent was also very… Read more ·  1

helpful throughout the application process. Very grateful to have had a stress free loan application process thanks to both of them.

matthan m.
matthan m.2 posts
 

Suresh has been simply so easy to deal with ; clear precise communication/no delays / no false promises/ just cut to the chase and make things happen . Rare to see this kind of work ethic - excellent! Show reply

Thiv
ThivVIC3 posts
 

Awesome Service I've now worked with Loan Studio three times, and each experience has been consistently outstanding. Connor, my mortgage broker, is incredibly knowledgeable, professional, and always goes the extra mile to make the process smooth and stress-free. His attention to detail and ability to tailor solutions to my needs have made every… Read more ·  1

transaction seamless.

A special shoutout to Alexis, the Admin Agent, who keeps everything running like clockwork. Her communication is prompt and clear, and she’s always ready to assist with any paperwork or follow-ups.

Loan Studio continues to meet—and exceed—my expectations, and I’ll definitely be using their services again in the future. Highly recommended!

Eric
Eric3 posts
 

Andrew and Alexis help us above and beyond to get us through. The journey has been challenging trying to purchase a property interstate and timeline has been short but we pull it off. Highly recommend them. Show reply

Brett
Brett4 posts
  Verified

Number 1 Brokers, We decided to go with Loan Studio once again as Kheim and Joe are the best in the business. Khiem and Joe are incredibly efficient, and skilled making the process a very smooth one. I'd strongly recommend using Loan Studio, thanks guys! Show details ·  1

Danny
Danny
 

Alexis and Monika took our matter as theirs. Our process was tricky, but they guided and handled with patient. I cannot thank both of you enough for what you did to use. I am sure we shall be in touch in the near future. Thanks again and keep the good work Show details ·  1

Franklin
FranklinQLD
 

Thank you so much, Annie and Aman, for your foresight and discernment in helping us with our home loan package. Really appreciate your level of dexterity and support, and most importantly, for providing us with lots of information, which enables us to get the loan on time. Show details ·  1

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Gaurav Kumar
Gaurav KumarQLD
 

From the moment we chose Loan Studio for our first home buyer loan, Aman Chaudhari, our home loan broker, went above and beyond throughout the entire process—from day one until the very end. He was always approachable and never missed a call from us. The whole transaction was smooth and quick. Thank you, Aman, for all your help. Annie from Loan… Read more ·  1

Studio made the next stage of my loan even easier with her amazing knowledge and excellent skills. She consistently updated me on every single stage of the loan process. I would strongly recommend Loan Studio to anyone looking for quick and easy loan approval from the bank.

Thank you both—you were amazing!

N B.
N B.Victoria
 

Having Loan studio sorting our loans/refinancing from last 9 years. Cant think about going anywhere else. Have got 2nd refinance done yesterday. The processing was so smooth and hassle free as all other times. Very professional in communication. Prompt responses and always there to help. Answers for queries in minutes. Bill doesn’t stop just after… Read more ·  1

his fabulous service. He keeps in touch with his clients with important updates, new offers and rates. Can see your dedication and hard work Bill and how much respect and value you have for your clients. Feel like a family now. Cant thank you enough Bill, Divocon and team.

Garry
Garry2 posts
 

Amazing Service! Suresh and his team helped us refinancing our home loan. Suresh is a passionate and hard working individual and would recommended him for any home loan related matters. Show details ·  1

Ayr Qld
Ayr QldQLD
 

We really appreciate all their help from planning in buying a home, looking for a bank that would suit our budget and also our lifestyle, they made all our transactions uncomplicated. They made everything possible for our first home. This wouldn’t be possible without their help. Show details ·  1

Shenae
Shenae2 posts
 

We had a wonderful experience with Connor and Joe at Loan Studio. They pushed for quick turn around times and escalated matters accordingly. On top of this, their kindness and genuine customer service was something we could never thank them enough for. We are very happy and would recommend to anyone. Thank you both again! Show details ·  1

Jaspreet
JaspreetVictoria
 

Best Services.. I had a fantastic experience working with [Name or Institution]! They made the loan process smooth, transparent, and stress-free. Every question I had was answered promptly, and they guided me step by step until everything was finalized. Thank you so much for your support and professionalism! Thank you Loan Stuido.. Highly Recommended.. Show reply

hayley Teal
hayley TealNSW
 

Suresh and his team were an absolute dream to work with! Couldn’t have done it without him. Made everything so clear and easy to understand as we had no idea what we were doing as first home owners! We are now in our wonderful home in Sydney and so grateful. Thank you Suresh and Annie and team at Loan Studio! Hayley & Prince Show details ·  1

Mani
ManiVIC2 posts
 

Thanks Steve and Joe for all your help with our refinance. Your customer service is much appreciated, and its top-class service. You know exactly what you are doing. It's been a smooth transition from start to finish. Show details ·  1

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