Best Hardware Shops

Impossible to purchase from them without signing up for an account. Beyond ridiculous.

Great service and price and very quick delivery no hassles

Very impressed with the service for a quote to do fencing. VIK explained the products and cost to complete the job saving me a few dollars on the way.

Good value, ramp quality looks good. Great delivery lead time interstate too. I have not used the ramps yet but anticipating all will good.

Ordered a dewalt router and plunge base with a battery at a good sale price. But after weeks of waiting and to find out it was sent to completely… Read more

different state. I then followed up with a replacement and waited another 2 weeks to call up again to find out it wasn't actually posted at all and to now wait another week. I asked for express shipping and compensation due to thier mistake and failing to follow up on shipping. With no compensation or anything for good faith for thier mistake, essentially I have to hurry and wait. Good price but wasn't worth the wait when I could have gotten alot sooner for not much more expense. It's been over a month and will be another week or two for the tools to arrive. Poor customer service on the online department for their mistake.

The product as described and ordered. Postage took a while

Just up date my story about warranty of faulty deep cycle battery.It’s been one year when l approached Tools.com to complaint about battery l… Read more

purchased almost blown up in my caravan.All corespondents l made to Tools.com haven’t been unsaved.l contacted consumer protection for help and they got back to me after eight months.They respon was,,,”Sorry we can’t help you because Tools.com not answering our emails.” What a joke……they supposed to help consumer so l though.It’s seems CPP protect criminals not little guys like me……l am sorry that l am not criminal.Where from here???? I have every right for warranty but seller and manufacturer of those batteries cannot be contacted.lt is not $600 but principal , and those companies should not get away with it. My next move is legal process.lt will cost more then $600 but truth has to com out, Please keep aye on this space, it’s not end yet. Thanks

If there was _ i would give minuse 10..we bought a item and we wanted light weight due to arm injury and it ended up being the same as what I already… Read more

had ..heavy so it was still in original packing and I had not used so I took back for a rear exchange to light weight..they said we DON'T give refunds and we DON'T exchange so choose carefully as your stuck with it..will never ever use this store agian

I bought a king Tech automatic roller door opener from trade Hero. The service I received was first class and the product is excellent. As a result I can certainly recommend Trade Hero and would not hesitate to buy from them again. Mick Fox Tasmania

6mm to 12mm concrete anchor screws. At half the price, Scrooz supplied a fixing that was twice as good as a well known brand from the big green… Read more

warehouse. The substantial heads on the bolts meant that no matter what position you are in, installing the fixing, your driver wont slip. Also the shank seems to be more robust, so breaking the smaller fixings is not likely, where the aforementioned competitor, it was a regular occurance.

Regular customer of timbecon and was always happy until now. Picked up some items in store last Friday and they then start and eater sale on the… Read more

Monday, all the times I purchased were now heavily discounted so I requested to get it back as store credit as was happy to spend with them again!

I was told a blatant no as it was past 48 hours, which is false as the fact is the sale kicked in within 2 business days.

Disappointing service especially from a regular who was wanting to keep purchasing.

Buyer beware at lack of service and care for us as customers, loyalty and repeat business doesnt mean much here.

These guys still wont give up. Had another cold call from them today despite me asking to never be contacted again. We had an extremely unpleasant dealing with this company including broken promises and deception. We wont deal with them again!

Fast shipping, good communication and ladder has been great so far.

We had a really difficult situation with some very old skylights. The Justrite team came up with a flexible solution and the workmanship was better than I expected to be honest. I was so grateful for their commitment to getting a good outcome for us.

Have purchased three large truck boxes from Ozy toolboox. 2x delivered to my home and 1x collection from Brendale. Super impressed with how well they have held up to trade use. Sam day collection, point of sale was easy. Thanks again team.

Over time I have been very critical of Bunnings Online and delivery. I have to say my latest interactions have been excellent in relation to orders… Read more

and delivery.

Orders dealt with promptly, good communication, and on time delivery.

I deal mainly with Belmont and Midland stores in WA.

Great product & Great Service – Product is as advertised and high quality. Covered an entire wall from floor to ceiling with panels to store multiple bikes, power tools and garden… Read more

tools. So given the weight of everything, sturdiness and reliability are very important. Whilst the accessories aren't cheap, their performance lives up to their price. Very happy.

Furthermore, Arthur was super helpful and responsive and went out of his way to make sure the delivery got to my place, which wasn't straight forward given it was a new build and so not listed on Google maps.

Excellent service and advice – I just wanted to say thank you very much for the service and advice you have provided me. Apart from the original advice you gave me when I… Read more

purchased the equipment and parts I needed, when I rang yesterday (Saturday) for additional advice, your help was invaluable. I have finished my landing and steps and they look great, thanks to your advice.

I would not hesitate to recommend your company based on the professionalism and service you provide.

Five star business – Have been dealing with Bill for over thirty years and won’t go anywhere else. Great service and job always done on or before time. Have introduced others to them and all agree they are always trying to help their customers.

Tradetools use to sell Trade quality tools, now they just sell anything that makes the most profit margin even if it does not work or up to trade… Read more

standards leading to expensive errors on a job site.

Management will not publish negative reviews on their website with screening occurring before publication. Staff made no effort to make contact despite the quality issues and expensive mistakes made from using poor quality tools that offer no precision or reliability. Was looking for a trade quality tool but they only had amateur tools for what I was looking - drill bit depth stop made out of plastic.

Fantastic product and service. Needed a new garden grade water pump for a rainwater tank. BBT had a good range to choose from, was on special so a… Read more

great price and shipped super quick. The pump that arrived is good quality, installed easily and works great. No hesitation in recommending this company for online purchasing. Good job very happy!

6 months ago I started my next project which was to do glass panelling around my balcony and swimming pool. I started doing research online requested… Read more

some quotes from companies. In the end after waiting for callbacks, I decided to attempt it myself. I rang around and discovered that Trade glass depot was one of the cheapest for supplies and gave me all the advice I could possibly ask for. He rejigged my plan, gave me the measurements that were necessary and with very detailed instructions, I called a couple of friends that would be able to help me as some of the glass is quite heavy. I followed the instructions to the letter and I was very surprised at how it turned out. I am very very pleased with the result and I cannot thank Phillip and the guys from trade glass of depot enough. If you take your time and don't rush it you can do a job as big as this I highly recommend this crowd they were great

Excellent gardening knife from Japanese Tools Australia – My new hori hori knife is now my favourite gardening tool. It is perfect for extracting deep rooted weeds as it is wonderfully strong, well balanced and sharp.

Training sessions were relaxed but still effective. workouts were adjusted to my level and nothing felt rushed or over the top.

Yesterday went to mitre10 in Wodonga to get some STIHL HP ULTRA 2STROKE OIL to be told can't use Gulf western air cooled 2stroke oil in my Stihl ms… Read more

251 chainsaw it's Gotta be Stihl hp ultra oil [Content Removed] your 50:1 Fuel Mixture can use Gulf western air cooled 2stroke oil if I want to you Cock Head you Don't know what your Talking about would not recommend This Business 1 outta 0

Customer service is not in existence, you are treated with disrespect. Not sure if this is because I am female but I was dismissed. Finally one… Read more

helped but also just sent to another so called Customer service person. Not happy to give them my money as service is really bad.

Brilliant customer service. They informed that they were out of stock for the spindles I needed and had to order from suppliers. They kept me… Read more

informed of the status of the order. The delivery was very prompt after they had received the parts. Would highly recommend. PS. Their pricing is a bonus.

Renewed faith in internet – Great service ,great product received concentric reducer 24 hours after placing order and it was exactly as described

Very honest people. Order was sent incomplete and the remaining parts were sent later. Recommend buying here!

Awesome service - above and beyond! – Remy & Peter always go above and beyond to help get my boat on the water with bespoke solutions for my rigging. I don’t know what I’d do without them!!