611 reviews
I now glide over my threshold on my wheelie walker, where before I had to lift it up the tiny step - was very scary as I have a balance disorder Now I can use and enjoy my balcony, thanks to Ramp Champ! Show reply
Perfect solution for our steep driveway! Extremely sturdy and heavy duty ramps that easily support the extra weight of an EV vehicle. Ordering process was easy with excellent communication. Show reply
In October 2025, we purchased two ramps to improve accessibility at our Community Centre. While both ramps arrived on time, the main ramp was delivered without its railings — a critical safety feature. This omission rendered the ramp a risk hazard and required additional expense to temporarily secure it, incurring costs for our maintenance team.… Read more
Despite assurances that the missing parts would be sent, the supplier could not confirm a delivery timeframe to Australia. As of February 2026, their only proposed solution is to send a full replacement. This requires us to: • De-install the original ramp • Re-install the replacement • Package and return the faulty unit All at our own cost. Customer service throughout this process has been poor. Communication has been reactive, with no proactive updates or accountability. Needless to say we are disappointed, especially given the impact on our timelines, budget, and community safety. The second ramp — a one-piece unit — was delivered on time and functions as expected.
Reviews with attachments
Ramp is perfect for our short aging arthritic dog – I purchased this ramp to use for one of our dogs to get down to ground level from our deck. Harry has bad arthritis and struggles to get down the stairs. This ramp is perfect for the job and both of our dogs learnt to use it very quickly. Show reply
Delighted to solve my ramp issue – Great Service.. Great Price.. Friendly and Professional communication. Quick processing and delivery. Item was guaranteed to work and true to their word it did. I fully recommend Ramp Champ. Show reply
Great – Great lightweight and strong ramp, sent quickly and arrived in perfect condition Show reply
Positive reviews
I have a beautiful 55kg older boy now, Buddy and we found the ramp (bought from a pet shop) too narrow and he would sometimes fall and hurt himself. This is fantastic, I’m sure he wishes I had bought this years ago!!! Long and wide and strong! Perfect!! Show reply
Heeve recycled rubber ramps – The heeve recycled rubber ramps were manufactured to size and delivered well before quoted delivery lead time expired. They were a perfect fit and work very well. Quite expensive but represent good value for money. Show reply
Car trolleys – Ordering was easy and kept informed of progress rite through to delivery. Product is exactly what we were seeking. Purchased to me a car restoration project around the garage. Perfect Show reply
Negative reviews
It costed me nearly $1000 ($879 + delivery fee) for a 4.8 m Heeve® Premium Rubber Driveway Ramp. However, the product is disappointing - it does not have bolt holes on ramp for fixing the ramp on the curb ground. When car drove on it, it slipped. I had to drill 12 bolt holes on the rubber ramp and curb ground by myself for putting 12 bolts. I had… Read more
to purchase different drill heads and bolts by myself which costed me extra time and money to fix it. Very annoying and disappointing.
Hi there, thank you for taking the time to share your… Read more
I am beyond disappointed with Ramp Champ. They promise you the world but deliver absolutely nothing. I placed my order on the 8th of October, and by 1st December—still no delivery. I have called SEVEN times, and every single time I’m transferred to an overseas operator who reads the same script: “Sorry for the delay, it will arrive on a certain… Read more
date.” Seven calls. Seven empty promises. Still nothing.
Try calling their “service desk”—you get three menu options and then a voicemail that endlessly repeats, “Sorry, we are unable to take your call, please call later.” I left my order number and my phone number. No one ever called me back.
I’m sure I’ll get the same generic apology email they send to everyone, but after this experience, it means nothing. This seems to be a pattern with them—lots of excuses, no action.
DO NOT SHOP HERE. We run a support services company with aged care and NDIS clients who rely heavily on ramps and accessibility equipment. Ramp Champ has proven completely unreliable, unprofessional, and frankly not worth the risk.
They will NEVER receive another call or order from us again.
Hi, Peter! Thank you for taking the time to share this… Read more
Very disappointed with the service from Ramp Champ 4th July it was estimated it would be delivered mid August. I called them at the end of September and was told it will be shipped the next day which was Tuesday 30th September I just got an email from Australia Post to say I have a tracking number not that it has been picked up so that’s 3 days after they said it would be picked up. I would encourage others not to use this company.
Hi Jeremy! Thank you for taking the time to share your… Read more
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Recent reviews
Bolts did not fit holes!!! Screws snapped when went in. Company refused to reimburse for replacement not mentioning the time that was lost. Not great as service, plus could not pick up when paid had to wait for next week
Thank you for your message, Igor. I’m really sorry to… Read more
Happy Ramper – Easy ordering process. Quick delivery. Bought at the right time with free delivery promotion plus a dollar amount discount. Very happy with the purchased ramps. They will do the job I require them to do. I Show reply
Access at last! – I needed a 3000mm ramp to provide access up three steps to the entrance of my home for an adult male in an electric wheelchair. From phone and online enquires to delivery, Ramp Champ was so helpful. They asked for photo to double check the gradient of the entrance and whether I was ordering the right product. The product arrived quickly and was… Read more · 1
exactly what we needed. It was so easy to set up and sturdy across a long distance. The joy of access, for a loved one into our home, is beyond thanks.
Perfect ramp for us – I purchased this ramp for my mum. It’s perfect for what she needs. It took me a while to get it sitting correctly but she’s very happy with it. The non slip top is excellent and it’s strong & stable. Show reply
Super support – Visiting the website to find the specific ramp we needed was simple and extremely user friendly, with a huge number of options and explanations about what was available. Then, once we ordered, the communications of the order an arrival to our home was exceptional, and the team needs commending on the great work. Received in extremely quick time,… Read more · 1
and very happy with the transport service and staff for the delivery. Overall, a fantastic and simple purchase!
Great Product from RampChamp – It was easy to find the right product for my needs. RampChamp made the purchase and delivery process slick and easy. The product was exactly what I needed. Show reply
HEEVE aluminium loading ramps, fantastic – Very easy and quick process to search, order and pay for my trailer ramps. Delivery was very quick and product is of high quality. Definately recommend Ramp Champ. Show reply
Absolutely Fabulous – I ordered my ramp on 2nd September and it arrived on 5th September. There were 3 pieces which we joined with the enclosed nuts and bolts. Everything was easy to do. The module was perfect for our curved driveway which is situated at the end of a court. We tested it with our Subaru Outback and it was fantastic. No more tow bar scraping. We have had… Read more · 1
trouble with our driveway for over 30 years. We have tried different solutions but to no avail till now. I then tried driving my PT Chrysler Cruiser which has a very low front and low clearance and it slightly scraped but to no worrying extent and nothing like it was doing before installing the Ramp Champ. It is well made. Very solid and good quality rubber. The 3 pieces joined make it strong and heavy enough to not bother drilling it into the concrete. The channel that runs underneath is a great added feature allowing water to flow freely through it. All in all it is a fantastic product and if you are having trouble with your driveway then this is the answer to fixing it.
Shed access ramps – I needed some sort of ramp to ease access into my shed for my 5.5 tonne RV as there is a 50-60mm step up onto the slab. On the recommendation of the person who took my call I placed an order for a pair of Heeve 500mm Heavy Duty Solid Rubber Vehicle Ramps. Initially I had considered digging out the existing concrete and having a new slab poured,… Read more · 1
which would have been extremely expensive but these are absolutely perfect and I could not be happier. The RV now enters the shed without rocking from side to side which was a real concern due to minimal clearance on either side. I have dealt with Ramp Champ previously, also with great results. I highly recommend this company as the staff have great product knowledge and have excellent quality products.
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Great ramp – Very well made. Quality product. My tray top ute is quite high so the ramp is steep. My old collie was slipping getting up there. Went and got some cheap rubber door mats from Bunnings. Screwed them on and works great. Very happy Show reply
Fantastic ramp...I can now get my wheelchair indoors – Great communication. Made a very customised ramp to fit into a tight spot. It arrived well wrapped on a pallet, and once installed in place it fitted absolutely like a glove...millimetre perfect! Quality is great, feels fantastic under bare feet and looks fantastic. Show reply
Excellent customer service and communication has been top class – Great customer service. Leigh Villaluz has been fantastic. Communication was top notch with daily updates. Show reply
Threshold ramps for mobility walker – After searching across a lot of sites, I found Ramp Champ. The staff were helpful the prices were significantly cheaper than some previous quotes we had been given, and delivery was fast. The ramps are perfect for what we needed. Show reply
no treat bribes needed any more – Well designed & built Dog Ramp, our small older dog loves it and happily uses it easily, no need to bribe her with treats any more now that she has her Heeve Up-Ya-Get Dog ramp Show reply
Follow up service – Buying on line is one thing that is generally simple with most product purchases but it's the after service and follow up that was a stand-up.. And no, I'm not associated with any one at the company. Show reply
Very happy customer – Great service. They did exactly what I would expect to be done by a well organised Company. Prompt delivery and transparency all the way through. Def recommend to anyone looking for a ramp. Show reply
Driveway Improvement – Ramp Champ were excellent in their initial contact through to the delivery of the items to me within 1 week of ordering. The end result on installing the items was excellent. Thank you, Ramp Champ. Show reply
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Thank you for your detailed feedback Jodie. We… Read more