We Want Your Wheels

I had a very off-putting experience with this company when trying to get a quote for my car. The salesman I dealt with, Max Webster, was incredibly rude from the beginning. He repeatedly asked the same question even after I explained multiple times that I didn’t have an exact date for when the car would be ready to sell. I gave him a clear… Read more

timeframe of one to two weeks, but he kept pushing the issue in a bossy, argumentative tone, insisting that the difference between one week and two would affect the quote.

For contrast, another company I contacted just 10 minutes prior provided a quote instantly, professionally, and with zero issues — which really highlighted how poor this experience was.

His attitude made the entire interaction uncomfortable. When I said I would call back later to book something in(because his behaviour made me not want to proceed immediately over the phone)he just said “ok” and hung up on me. No courtesy, no professionalism.

The experience was so unpleasant that I’ve actually blocked his number. Based on this interaction alone, I would strongly recommend avoiding dealing with Max or this company altogether.

Brought in a 2012 year car, in excellent working order, log books completely up to date, had not been in any accidents and had only 89000kms. The man did the typical routine of calling someone and saying it can only get a small price because they can't sell it over $10000 because people would have to get a loan. Took the low price of $5500 and… Read more

then a week later saw it on the Carsales in a car dealership for $14500! Almost a $10000 profit. I knew I was being swindled some money, but thought only a few thousand. Very disappointed.

Got what I was looking for in price-wise professional really really easy to do with in and out a matter of five ten minutes and more done awesome recommend them to anyone

Excellent – I sold my car to We Want your Wheel in Welshpool. Stuart Mail as my salesman Stuart was polite and professional. I was very pleased with the price offered, for my 14 year old manual Hyundai Getz. I received more that I was expecting for its aged. I would recommend We Want Your Wheels Welshpool. Thanks Stuart

Honest people, accurate valuation – Our inspection and valuation was with Jason at Osborne Park. Such a down to earth and transparent person, gave us a very fair valuation for our x-trail, handled all the paperwork and ensured a smooth and stress-free experience. Would highly recommend speaking with Jason

Extremely Insulting and Time Wasting – I was asked to bring my car for evaluation which is in excellent condition and low kilometers with the possiblity of getting a good price for it. After one of the salesman test drove it, him and his colleague lowballed me. Extremely insulting and time wasting. Their business should be called, "We Want To Lowball You!".

We want you wheels? We want a horrible experience – I have never had a worse experience dealing with any salesman in all my years. Brian was swearing and yelling at someone on the phone as I walked in, couldn’t get off the phone and spoke to me through a window instead of coming out and greeting me properly for an appointment made days in advance. Asked one question and said “can’t help ya not… Read more

interested” and went back on the phone in his already disgusting attitude and terrible customer service. I would never recommend we want your wheels to anyone I ever meet. HORRIBLE experience. I could go more in depth to this however it’s not worth my time, do not go here.

Terrible – I recently took my car to them because I wanted to sell my car because of the cost of living and they wouldn’t take it they said to me that it wasn’t feasible to take the car. But their adds on tv says that they will take any make and model and pay out your finance and make sure you get home. But that’s all rubbish they won’t do that all that add… Read more

does is draw customers in before they screw you over. If I could give 0 stars I would all this business is is a con job and a scam to milk more money then the customers have. And I bet that most don’t know that this business is apart of John Hughes. I will never ever use John Hughes or we want your wheels again after this as I don’t want to be scammed and conned.

Very disappointing and will never go back. Extremely rude and misleading salesman. Jamie at Wangara is the most impolite misleading and abrupt person. We want your Wheels should sack this guy. Not a good look for any company

Experience – Had a Holden Commodore Wagon Z Series. James from Osborne Park was professional, friendly and helpful. Simple and efficient process. Best price - money in our account on the same day. Definitely recommend James and WWYW. Thank you David

Selling my car throught We want your Wheels – After previously selling and buying a car through John Hughes, I vowed to never deal with this company again. However, the connection with John Hughes was not immediately obvious when I first contacted Ben Haley at We Want your Wheels in Wangara. Ben was extremely polite and very professional. He offerred what we considered to be a very fair price… Read more

for the vehicle and the whole purchase was over very quickly. Based on my experience, I would have no problem in recommending Ben Haley to another person interested in selling their car.

Well below market value offered – I was given a price for my vehicle which I found out afterwards was either well below market value for trade in or they use the wrong guide. This is part of John Hughes group which is not clearly indicated when you enter the premises. My experience with John Hughes is not great customer service and it's money first. I wouldn't recommend this lot… Read more

to anybody.

There are other companies offering this service so don't accept the first offer you get

Professional, quick, fair, easy to deal with – Took my 10 year old car in, and I had a sales figure in mind as I'd done my research. There was a small amount of to and fro, mainly, I think, to make me feel I was getting a good price and hadn't come in too low. So a couple of slightly contrived calls to other sales people as to whether what I was asking was fair - first guy said I was too low,… Read more

next one he called was "yep, fair price, we're turning over lots of these at the moment". So we agreed on the figure I wanted and I left the car with them. Cash was in the bank next day. So easy. Could have got more if I went through the hassle of selling it myself, but I'm willing to effectively pay these guys to do that. This is the second time I've used them (this time was the Osborne Park branch, last time Wangara) and both times I feel I've been given a fair price with very quick turnaround and an easy process for me. Would recommend.

EXCEPTIONAL SERVICE THROUGH CANNINGTON BRANCH – Rang. Got Dani out the next day. Discussed a price. He took it for a drive. Signed the documents. The money was in my account 24 hours later and once it was in my account Dani came back out to collect the car. It was the smoothest sale I have ever made. They are very professional and keep you up to date with everything via text messages the whole way along.

Scam artists at their finest – I tried to sell my car with them. I’ve heard there adds saying they will take any car make and model and age regardless of finance. And pay out any finance But it’s all a bunch of sh’’. They advertise as a separate business but they are not. They just do that to draw unsuspecting people In before they bring out there experienced con men to make an… Read more

unwanted sale. And the salesman is from John Hughes motor group. As far as I’m concerned it’s nothing but a con job, rip off and scam. You’d be better of keeping the car then going to scam artists like them. Or finding a truly independent business to sell your car rather then to this con job of a business.

Fabulous service from Nik at WWYW in WELSHPOOL – Fast, seamless process to sell my BMW from Nik at We Want your Wheels in Welshpool. Nik sourced a good price for my car within the required time frame. The change over time was great as I had to pick up my new car on the same day. Highly recommend Nik and the team at We want your Wheels in Welshpool.

Blatant robbery! – Got in touch just to save the online time wasters and no shows that come with advertising privately, granted expecting a lower than book value offer. Booked in for an inspection at Wangara, however the inspection was a salesman from John Hughes looking at the car the logbook and test driving it. Bare in mind the car is in excellent condition full… Read more

service history lot's of additional factory extras etc yet I was offered half the valuation of the car and also as an extra kick in the stones told openly "I'll advertise on the lot at a 50% mark-up" In other words I'll pay you half what it's worth but will sell it for what it's worth. If you want to do yourself a favor and save time and money just go around the corner there's plenty of used car dealerships two of which offered between $3-$4k on top of these thieves just on the presentation and model of the car with additional $ after mechanical inspection. I sincerely feel for anyone who is in a position where they either need to sell or trade and end up using this crowd as yes it's a business but they clearly operate a fine line between robbery and extortion!

Poor service – They say theyll 'take any car, any model, any age.. Nonsense..! Was met by a rude salesman who almost laughed when he saw my 'showroom' condition 89 TX5

Worst deal ever – Took my 2014 Jeep Grand Cherokee to WWYW and was offered low $20K, drove to dealer in Wangara and got 30K. Buyer In Osborne Park was not even interested in looking at the Jeep, would never go back.

Legit business doing legit deals – Selling my car with WWYW was fast and pain-free. Went in at midday and received a very good offer via text by 4pm. It was much higher than the other places I'd approached and there was none of the usual paltry excuses that valuation companies make to knock $$ off (eg but your mileage is so high, but your tyres need replacing, but it's not a common… Read more

car etc etc). Stuart at Welshpool branch was a dream to deal with... I went in next day with bank details and licence, signed a bit of paper, they paid for my Uber home and the money was in my bank by 6pm that night. Highly recommend.

Fast and unstressful – Couldn’t be more happy with Nik Merry’s efforts. 2nd car I’ve sold within the last 6-7 months. Always easy to contact and doesn’t beat around the bush. Straight to the point . Highly recommend

Time wasters it's john Hughes group full of sh-- !!! – Dealing with rip off merchants!!! John Hughes group hiding behind a different name different price when u go in wasting people's time with like new car!

Time wasters!!! – Absolute waste of time. They offer you a higher quote online , then you take time off to take your car in and they quote you $10,000 less then online quote!!! Scammers with fake reviews

Very professional and smooth transaction! – Ross has been very professional in dealing with us, had smooth transaction and reasonable pricing. He made sure everything went correctly and smoothly.

Stress-free business deal! Very professional! – Referred to Jason by John Hughes Motors to sell our surplus car. No pressure whatsoever in our negotiations with no sales 'speak' and mutual respect. Deal literally done within hours and settlement within 12 hours. Very impressed and Jason is the antithesis of people's general negative perception of car dealers. My experience was a total pleasure.

Very happy with the service! – I knew what my vehicle was worth and Jason did everything possible to leave me satisfied with my decision! I’m always on my guard around salesman and car yards/buyers/sellers but I found Jason trustworthy and honest. I would definitely recommend this establishment.

False Advertising! – I submitted my wife's car recently a 2002 Toyota Corolla to sell and they phoned me back and said that they wouldn't take it, on the fact I hear their own ads on free to air radio 96FM to be exact every day stating they will buy "anything with four wheels" that is false advertising and untrue.

Awesome service – Jason made the process of selling my Nissan X-Trail so easy I would use them again in a heartbeat. Polite, responsive and efficient from start to finish. Many thanks.

Quick, efficient and a no hassle interaction – Jason Rifici made the whole experience of selling a car an easy and trouble free one. His customer service and sense of humour made the whole experience even more endearing. Thank you Jason.

Exceptional Customer Service – Was served by Jason at Osbourne Park ( 20/10/2020) . Straight forward process and received a fair price for my car. The office had a friendly and no pressure atmosphere which made it a pleasent experience. They even paid the uber fare to get home , which saved me from having to catch a train. Overall they exceeded my expectations and would highly recommend them. Regards Ric

Quick and Easy – Service was great! Made selling the car so much easier than I thought it would be, explained everything properly and got the price I wanted for it, very happy! Highly Recommend!