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26 reviews
phillip
phillipWA
 

brought a van from motormall i paid $18000 cash in good faith i also brought a warenty cover as strongly advised by motormall managing director i had vechical less than aweek befor it broke down side of road peak hr traffic it was then towed 6 times i didnt have van for about 2 months as van keept breaking down arfter each time i picked it up… Read more

motormall just cleared the coad and say its fixt van would break down in less than a day in the end i cancelled warrenty and fixt van my self at my own cost through a qualified car repaire freind would not not recomend motomall very dishonest good at telling you what you would like to hear typical dishonest car dealer supprise supprise wouldnt buy a car from motormall again BE VERY AWHERE.!

Kiri P.
Kiri P.
 

Families broken dreams Started back june the 6th 2025 when I purchased the family camping vehicle. Fun and trips to the beach with family. Everything was great on purchase best $25 k spent for the family. Pablo Sales rep best guy to deal with recommended to all my fellow miners. I posted a review explaining how professional it was to work with… Read more

him. June 10th 2025 picked up the Jeep left the yard happy until 100 mtrs down the road the car started cavitating. I returned to the sales yard and explained the issue Pablo came for a drive and then we got a mechanic to check it over. He replied it was old fuel and top it up with 98 octane and it should clear. I then tried that and returned home to show the family during this adventure I smelt coolant and oil. stopped the vehicle and checked to find an oil leakage. I rang motormall to report the finding and had to return it to there workshop which I paid to put on a tow truck leaving myself and family stranded on the side of the road. Two weeks down call came to pick up the Jeep its ready. Picked up the Jeep to get down the road stuck in first gear. I wasn't happy drove the car straight back and explained the situation. Another uber home. Six weeks in waiting on parts and repairs. Another call Jeep is ready to go. Picked up Jeep from work shop just to get home it over heated dropped all the coolant . Another tow truck back to the workshop. Frustrated at this point I kept my cool and thanked the work shop for doing there best. Another uber home. weeks down the track call come in Jeeps ready to go. Cool kept a positive vibe about it. Left the work shop to get down the road to retrieve my bags from the airport and the vehicle started back firing and stalling. Was a bit embarassing at the time. Got to the airport left there over the weekend then got it returned to the work shop. Bloods boiling but kept my cool. This time round they offered me a car to use. It's now the 21st November I got the call to say the Jeep is ready. Picked up the Jeep it seemed fine then half way home back fired continuously. At this point I parked it up. Approached Motormall to see what other options are available I was told that I could use the Jeep as a trade in for $16000. I paid in the end after replacing the exhaust system $1000 on top of a vehicle $ 25000 that I brought and never got to use and my family sat in once in Five months of waiting for it to be repaired. $26000 down and no family Jeep. The frustration me and my family went through to be offered this deal I know a little guy like me and my family dont mean much to all the high end buyers but where now a family with broken dreams. Waited five months had all trust in Motormall to rectify this issue I even offered to take any replacement at $ 21 K at a loss of $ 5k to me. I tried to negotiate by trading off another family vehicle with the damaged one and they wouldn't negotiate with me. I appreciate you Pablo as you did all you can for me mate. Motormall You need to look after the little man that works hard for what he earns and how he supports his family A bit of compassion dosn't go far guy's.

Ethan Wilhelm
Ethan WilhelmWA
 

Just sold my Ute on Friday and these people are great. Quick fast turn around, Motormall don’t mess you around they just get it done. Highly recommend them!! Thanks Ahmed and your team.

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Shawn T.
Shawn T.WA2 posts
 

Clark gave me a great deal on my SUV and helped me out as a human being. I will highly recommend Clark and his team for buying or selling your vehicle. MotorMall has all the toys men needs,go and have a look. Thank you for great service Clark.

Liam F.
Liam F.
 

Friendly, really polite, great to deal with, quick fast turn around, accommodate your needs and really genuine guys! Highly recommend!! Show details

Hayley M.
Hayley M.
 

If you're looking to buy a second hand car, especially a good old classic Ford or Holden you can't go past these guys. Excellent customer service, not pushy, they are just guys who are passionate about getting the right car for you. Luke was so good to deal with and made the whole process so easy. 100% recommended buying a car from here.

Kiri P.
Kiri P.WA
 

Motormall team. I purchased A vehicle from your catalogue. 2.5 weeks ago. I want to put out there the customer service I was given by Pablo the sales representative for Motormall. He made my experience in purchasing my vehicle very easy and comfortable from conducting relevant documents, follow up calls and txt's to ensure I am updated on the… Read more

vehicles process which was very much appreciated. The calm approach and professionalism from Pablo made the experience much easier to purchase my vehicle. Thanks Pablo 5 stars mate. As a miner in W.A my recommendations to other miners and friends will be forwarded. Thanks Motormall Team

K. Pokai

Annie
AnnieWA
 

Thank you to Luke and the Sewell boys for their amazing work.. greatly appreciate their work . Highly recommend Luke for his amazing service

Josh. H
Josh. HWA
 

very Easy to deal with, Dion is the man you wanna see when trying to buy a car Show details

George L.
George L.WA
 

MotorMall bought our car through Facebook marketplace and were totally professional and polite during the whole process and we got $5000 more than we were offered as a trade in on a new vehicle

Joel
Joel
 

Great to deal with,honest and willing to go the extra mile Show details

Sebastian P.
Sebastian P.WA
 

Heaps of help from torrin and brad. Thanks Lahds Much appreciated. Show details

Nikayla
Nikayla
 

Brought a Mazda CX-5 from these guys. I dealt with Luke, Amir and Patrick, who were all super easy to work with, and made the entire process seamless. Very quick and easy purchase and trade in. Certainly recommend :)

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Michael
Michael2 posts
 

Please be careful if you are buying from interstate. I purchased a car with three months registration from this company and when it was delivered they had removed the registration plates which rendered the car unregistered. The salesperson said over the phone that he personally did not take the plates off the car and did not have access to them.… Read more

We also negotiated a tow bar to be included, and miraculously this did not arrive with the vehicle either. This deal has cost many thousand more than the purchase price as the earliest appointment to register the car in Melbourne is sixteen days from delivery, which will be lost work time and another cost for a rental car. Please do your homework before dealing with them Michael

Fiona Hunter
Fiona Hunter
  Verified

Torin was very patient with my choices changing from utes to suvs back to utes. Very respectful and polite. Brad was kind enough to take time to explain the warranty of their vehicles which we have opted to pay for. Very family friendly place. My grandson enjoyed the playground and vehicles surrounding him. Thankyou

Jade M.
Jade M.
 

Professional and always great to deal with, highly recommend Indi in service who is always helpful and happy to assist :)

Sharee W
Sharee WVIC
 

Has been a pleasure working with the team at Motormall, special mention to Indi in service!

happy client
happy client 2 posts
 

Dealing with the Motormall team has been fantastic with a special thanks to Indi in service as she is always so helpful and professional. Highly recommend. 5 star service with a 5 star smile.

Arnold
Arnold
 

Excellent service from Alan through the whole trade-in n purchase experience.

Krystal D.
Krystal D.2 posts
 

We’ve had the pleasure of working with MotorMall for some time now and their service has never been anything short of exceptional. The team is not only highly skilled but their work quality is superb, they’ve truly become an invaluable partner in our business journey. I would like to personally thank Indi and the team for always going above and… Read more

beyond! If you’re looking for outstanding automotive services, we wholeheartedly recommend MotorMall. Their dedication to excellence and ensuring customer satisfaction is remarkable.

Arona B
Arona BWA
  Fair Incentive

I like to make a big shout out to Brad, Luke and all the crew at Motormall for the help they offered me Thanks heaps guys Show details

Toneya
Toneya
 

5 stars for Alan! – Would highly recommend Alan at MotorMall! A positive experience overall & amazing customer service. Thanks!

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Cody d
Cody dWA
  Fair Incentive

Very good and exactly what I expected and very helpful – Friendly and straight to the point, very helpful and relaxed

Michelle
MichelleWA
 

Great service! – The customer service at this dealership is simply amazing. Nate was extremely helpful and patient with me during the entire process. MotorMall provided us with specifically what we were looking for and offered genuine guidance with the choice of vehicle.  Cheers Nate and team!!

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Christine
ChristineWestern Australia2 posts
 

Best Experience! – From start to finish ,this has to be the best dealership we have dealt with . It was a hot day , kids were not interested , they have a kids play area inside with aircon and offered us drinks which was great for keeping the kids entertained . Mike was very helpful and knowledgeable, nothing was too much of a hassle . Would definitely use these guys again , friendly staff everywhere . Thanks Mike !

Allan
Allan9 posts
 

You take the good and the bad – We purchased a 2001 Corolla from MotorMall in Wangara in West Australia. The next morning l noticed the car had a discharged battery and a worn ignition key that would not open the driver door. Full marks to MotorMall as they fitted a new battery and are about to recut a new key. l also noticed there was steam coming from the rear exhaust and if… Read more

you pressed the accelerator hard, blue smoke. The car is being taken into their workshop next Tuesday to assess the condition of the engine. Under Statutory warranty, the dealer is required to repair any engine faults such as a blown head gasket or burnt valve seals. These issues should have been dealt with before the point of sale but were missed but they have a high turnover of cars. The car drives well so hopefully it will be good mechanically providing they do the right thing. They are pleasant to deal with and l think they mean well. Will keep you informed. Allan McLean

Allan
Allan   

The dealer took back the car because it had a faulty engine.

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