Review your last buy on ProductReview.com.au
2IGA

IGA

2IGA
2.1

534 reviews

Positive vs Negative
30%9%61%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Value for Money
2.3
Brand Manager for IGA? Claim your listing.
534 reviews
5 Peter P.  · Excellent service Michelle on Xmas day IGA Waratah drive Crestmead
1 Perth Driver  · Just bought Bravo apples at the Cannning Vale store. Terrible, must have been in storage from last year!
1 Jarman  · I pre- shop on line before setting off to shop. I would like to use IGA moire but their on-line shopping site is possibly the worst so I don't use them at all.
5 Isaac J.  · Love i iga we were one dollar lower the what we needed but the let us go love it
3 graham  · Love the place great floor staff.. always.. ..management practices of late are woefull.. can't open selfserve checkouts and often have no staff on others .
1 Adham F.  · No good – [Content Removed] you got to spend $50 before they'll deliver and k got a disability and can't travel to shop
Brenda
BrendaNSW9 posts
 

How the hell do you expect us to pay $11.50 for a small hollow egg, if melted would make up one square, maybe two..that's insane,!!!! I guess after easter they will be $5 or similar, yet even that is too high!!! Also, you charge highest prices for fruit, and you don't lower the price, as they rot, they don't sell and they go off!!!eg mangoes. And then they get thrown out. Wrong wrong wrong , when some people are starving. Show details

Ask the reviewer
Kate
Kate50 posts
  Verified

Just wanting customers to be aware that this supermarket is selling halal meat. I have advised them on 2 occasions, also showed them the label with the very fine print showing this and asked for disclosing this to customers. They seemed unaware and interested to take some action, but they are still selling the items with no clear warnings or… Read more

disclosure. It used to be that venues clearly advertised that they sell halal products so consumers were aware and had a choice. I am unaware of legal requirements but am disappointed that no changes have been made. Suggest think about where you buy food, and or read the fine fine print very carefully as this could be happening in many shops. Rspca have clear views on this.

  • Thumbnail
Spi
SpiNSW
  Verified

I ended up in the hospital eating IGA meats, and out of that, I got abused by the owner after telling them that I was nearly dead. I do not trust IGA; its owners are extremely uneducated and without any manners. The meat has a fake red colour and is extremely old, mostly for restaurants, not for IGA customers. The building that I live in, with… Read more

over 2000 people, is above the IGA in Haymarket. The people I spoke to in the building had the same complaints; they never go shopping at IGA

Reviews with attachments

  • Thumbnail
Neil G.
Neil G.18 posts
 

Tewantin iga brilliant for rolls We by 2 once and really enjoy

  • Thumbnail
dapter
dapterQLD31 posts
 

I gave 1 star but for the product that I bought it should have been zero , I bought a pork shoulder roast for sandwiches only to find the knife would not cut the meat as it was 99.9% fat if I had a dog I am quite sure it would turn it's nose up at it, there is no excuse for this as the butcher would have known when he rolled it up I bought it at I… Read more

G A Moura,and people will.know nothing is cheap there as you will pay over $5 just for a tin of baked beans we all know these stores are necessary in small towns but please don't sell us the rubbish that you can't eat as I am only supporting your store, but after this I have no trouble driving the 60 klms to another town

  • Thumbnail
  • Thumbnail
Doryanthus
Doryanthus62 posts
  Verified

Sells three days out of date sliced salmon for $15. So disappointed in this store that I could pick-up $15 sliced salmon and pay for it only to find when I get home its 3 days past it's use by date. IGA Boambee isn't cheap but when they have such poor stock control that they put their customer's health at risk is unforgivable.

  • Thumbnail
  • Thumbnail
Christine Moreno
Christine MorenoQLD22 posts
 

Sent Email to online head office highlighted damaged pineapple, online contact details don’t work for individual shops..IGA response was quickly pass the buck sternly occurred without any responsibility …it seems IGA administration is not in store.. and clearly not interested to improve product quality, in store accountability aiming for the best customer service… Show details

Latest follow-ups

  • Thumbnail
  • Thumbnail
Pedro P.
Pedro P.
 

We bought the product at IGA WAKELEY and the product s out of date as you can see in the photo. This is a consistent problem with this store and many times we mentioned to staff members and management and nothing is getting done to resolve the problem. I top of that they overcharge prices.

 Follow-up  · We are not buying anything from them anymore because they are not trustworthy anymore.

  • Thumbnail
Lnz
LnzACT
 

I requested IGA Giralang to order in my favorite cleaning fluid Citro Clean. It smells of orange zest, no chemicals, and is the most effective cleaner I Know - I have used no other since trying it 15+ years ago. Could only get it at one other IGA till now. Congratulations IGA Giralang, you've made my day Show details

 Follow-up  · Your questions answered: One bottle lasts me more than a year, using it for kitchen benches, dining table and stove top, sometimes glass. I spray either the sponge or the surface. The solution is strong yet not at all harmful. It’s easy to spray with normal or even weak hand strength because the bottle’s neck is narrow and the spray mechanism same as most other cleaning sprays (see photo)

Albert
Albert
 

I would like to mention it is only a small issue, I do have a good relationship with the Staff at IGA Waterford. I was told that every Tuesday and Thursday is Senior's discount day. My wife gets the Groceries and sometimes I do. We have to remind… Read more

that there is a discount available on these 2 days. It is embarrassing to mention that, especially when there are other people standing by to be served at the counter. I am mentioning this that if there is a discount mentioned it should be carried out. We are aware that IGA is the most expensive Grocery retail of all the others, we felt that we should support IGA at our local store. I think it is time that IGA has to improve with their promotion promises when they are mentioned.

 Follow-up  · I am sorry nothing has changed, every time we did not remind them it was not given. It is embarrassing to ask especially when other people are waiting at the device counter.

Positive reviews

Emily Time
Emily TimeVictoria9 posts
 

They just need to put Apple juice in the fridge, I know there’s 2 liter bottles,I just want some like a small bottle of apple juice because A- I don’t want to drink a 2 liter bottle of apple juice during class. B - I’m allergic to oranges, so I don’t drink orange juice.

Happy customer
Happy customer11 posts
 

The staff here in the Sunbury IGA are efficient, courteous, polite and patient; they are the reason that I go there. Special thanks to the following staff: Ros, Chris, Yvonne, Sarah and Mark. Show details

Supermarkets

Find out how IGA compares to other Supermarkets

Know better, choose better.

Compare all
Left Of Centre
Left Of Centre297 posts
 

Great If You Want Something The Others Dont Stock! – IGA (JONES & CO) Grocer at Mount Cotton is ridiculously large,reminiscent of a warehouse. The aisles are wide bright and clean.I found it a little overwhelming trying to find my way around. They have a designated butcher with quality meat that I cannot fault. The cheese room is interesting. A dedicated bakery on site supplying a wide range of… Read more

breads cakes and pastries. Flowers are fresh every day. Magazines,Cards,Newspapers. Fruit..Vegetables,its all there. They advertise a lot on local radio…”Go from the ordinary to shopping the extraordinary” and it is extraordinary,but don’t lose perspective people to do my regular weekly shop there I would have to seriously consider selling a kidney on the black market because shopping extraordinary does not come cheap.

Negative reviews

cmulligan7
cmulligan7QLD3 posts
 

Super clunky checkout that is shunned by locals. Either too many or too few manned checkouts open and, with NO competition for twenty kilometres, is expensive. If you could get in and out like a Cole’s self serve checkout, shopping would be bearable.

Ian G.
Ian G.VIC10 posts
 

I have been a customer since 2002 but sadly no more. To me prices are no longer competitive and I'm sick of 'out of stocks', as you get no notification. I'm in a wheelchair so I shop online but I've been using IGA less and less. Today's delivery- half my weekly meat was out of stock and I ordered my usual 14 bottles per fortnight of 2 litre coke… Read more

zero (I'm diabetic) but got full sugar Coke. Given that I order from a saved list on their website, this should not be possible as I NEVER order normal Coke. Very disappointed. Also the website is among the worst I've ever seen, specials shown do not match specials catalogue. I'm off to Coles in future.

Carolina
Carolina17 posts
 

Ordered pork belly for a family gathering. I was promised they would have it ready 3pm three days later. No , after going in store to confirm pork belly order and get the real price the day before [Name Removed] the deli " manager" confirmed my pork belly order again... come Saturday I got a call from the young girl saying they can't fill my… Read more

order , i made it clear she'd have to sort it out as I had no way of coming up with a plan b. then an hour later I got another call saying yes they now can get it done. .. five phone calls later upon driving to collect my family favourite pork belly of course NOT !!!! The rolled pork they cooked was black all over and definitely wasn't a pork belly.... priced $61.00 it was oxblood in colour and shrivelled and dry without ANY CRACKLING at all ! my stress levels were through the roof trying to deal with a totally inadequate duty manager, deli manager and ultimately the store manager named [Name Removed], who used so many excuses about the fiasco that ruined our family gathering, but the really worst of excuses given by [Name Removed] the store manager was " because [Name Removed] deli manager "AND himself were volunteer CFA workers and that's why they stuffed up the order and didn't deal with the complaint adequately! Honestly IGA Maryborough Vic have little to no chance of surviving in this town with staff and managers who have the audacity to offer a roast chicken six days later as compensation for ruining my function ! I refused the roast chook .

Recent reviews

Peter D.
Peter D.2 posts
 

Peries IGA Manunda. Peries have come in and brought a successful local business and stuffed it. Picconies ran a wonderful business. Peries are treating the Manunda IGA like it is western Qld dive country town. Absolutely disgusting how Peries have destroyed the quality and range of products. Even selling rotten lamb rolled roasts that were still… Read more

well before used by date, obviously poor handling and or refrigeration. My understanding from friends at Edmonton south of Cairns is Peries have destroyed that business as well. Keep going whoever in responsible for these stores you will be run out of town or broke very soon. Such a shame Peries care more for the dollars than quality products and services. Good bye Peries.

Gregory
Gregory
 

Love IGA Norwood but tomatoes I bought today were the worst I have ever eaten. Absolutely tasteless. I have never known them to have good tomatoes ever . Great shop otherwise! Show details

Marina R
Marina RVIC
 

Very disappointed with IGA and their suppliers. I used to buy their own brand spring water Community &Co for the last 5 years. Inspite of many negative customers reviews this water was good for me. Always bought it in a 24 bottles pack of 600 ml bottle, every five days. During this time they gradually moved from expiry date in 2025 to 2027 and… Read more

all last year till now expiration date was increased to October 2027. Unexpectedly about three weeks ago all our Melbourne IGA started receive and sell water with expiry date early 2026. It would be Ok ( still 2026) if transition to latest stock was sudden but I emphasise it was gradual month after month. Water by itself never expires but cheap plastic does and leaks in water. So I have no idea why they kept stock which is older than recent ( more than year) one and started get rid of it now. And in those packs at least two - three bottles always leaking water and they have dark colour lid opening. I called customer support to ask why this happen. And lady on the phone just told me:” we need get rid of old stock and it is up to you -buy or not buy it, if you want escalate this matter you will not prove that you used to buy newer stock anyway”. This answer was so disgraceful that I just told thank you for being king and hang up…. Since that I lost my wish to by in IGA anything inspite before always used to buy to support our community. Why to buy from them if they do not support community themselves?

Chris
ChrisNSW6 posts
 

Since this store in wyee became an IGA store i have caught them out at the checkout where the pricing is way over the ticket price and you just get a sorry. This morning it was the cornbeef that was $34.49 kilo and being charged $37.99. Best advise as this has happened numerous times is ask for a receipt and check or shop elsewhere. Show details

Peter J.
Peter J.WA
 

It seems that hhygiene is not a thing at this store. Today 01/11/2035 I purchased cooked chichen in a supposedy sealed bag, but apon opening said bag a fly exited the bag. Not only are we paying greatly inflated prices but getting very inferior products. We should be contacting the local health Inspector. .1 out of 10 IGA MEEKATHARRA

Supermarkets

Find out how IGA compares to other Supermarkets

Know better, choose better.

Compare all
VTracey
VTracey
 

online delivery. I ordered 7 items. 5 were out of stock. One was a pack of Doritos which was fine. The other was a lettuce which upon taking off the outer leaves was rotten inside. So for an original order of $45 I paid, after refund for out of stock, $15 for a packet of Doritos. Show details

dutch2much
dutch2muchVIC9 posts
 

Several IGA catalogue items are not available at this store. I logged into my account with them and changed the supermarket to Brunswick West. They had the items but at a higher price than was advertised. If you are going to advertise items, make sure they are available and at the advertised price shown.

Mark
MarkVIC
 

IGA Stawell! Nice store, but at the register this morning 10/10/25 I was told I had to wait till the female checkout operator finished writing her text message before I got served. Show details

Fiona Maitland
Fiona Maitland
 

IGA shop online absolutely useless. trying to join up tried multiple devices and email/phone numbers (belonging to multiple people) just to ensure it was not a one off issue. Would not accept any of the phone numbers, tried entering numbers in various formats. Rang the 1800 help line was given automated menu to select from automated service would… Read more

not even recognise I was pressing the "1" button so wound up in a loop a few times. eventually it put me through to an operator who promptly listened to half of what I had to say then decided she knew the complete issue and began demanding personal information despite me commenting that yes we had tried multiple email & phone combinations but I just wanted to proceed with resolving the issues relating to one of those combinations. Horrible experience. think the office staff attitudes are rubbing off on their software. Thankful for Woolworths

Dave
DaveVIC4 posts
 

Great blurb about 'price matching' with the newly opened Woolworths, Woolies Ginger Beer cordial is $5.50, IGA was $5.20, so they price matched it UPWARDS to $5.5O IGA, biggest crooks in the retail trade, I only buy milk there, everything else is bought at ALDI. Show details

 Follow-up  · ALDI does not sell the ginger beer cordial that IGA does, I don't buy ALDI milk as I've had negative results with it, I only buy IGA milk as it has a good tatsste, but I buy all the rest of my shopping at ALDI, vegetables and fruit, all meat red and white, vintage cheese which is the best that I' ve ever eaten, cleaning agents etc - in fact… Read more

Roderick
RoderickQLD4 posts
 

IGA - No Customer Service Purchased a large flat white coffee from IGA Bloomfield Street, Cleveland 2 weeks ago. When I opened it when I got home, I noticed that it was only 2/3 full. Having paid $6 for the coffee, I decided to submit feedback on… Read more

IGA's website.

There was no acknowledgement on my complaint and I haven't heard anything from them in over 2 weeks.

I was a regular shopper at this IGA but won't be going back. Better off sticking to Coles and woolworths.

 Follow-up  · Never heard fom them. Don't shop there anymore.

BTG
BTGWA
 

Pork chops left on plate before cooking released so much water to the plate. This has had water pumped into meat increasing weight. How much did water cost me? Blatant rip off. Most stuff in IGA Myaree Perth seems to buy all foodstuff that is at or very near best before date. Try and find fresh bread there too Show details

Kate
Kate10 posts
 

Called in to Tallangatta IGA Friday 25th July. Purchased around $130 worth of groceries - no receipt given or offered, so can't really validate my purchase. I bought a tub of Chris' Home style Sweet Chilli. I went to use it yesterday and see the Use by date is 20th July 25. It was 5 days out of date when I bought it ... so if shopping there always check the use by dates because maybe they don't.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.