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6Euromaid WM5 / WM7

Euromaid WM5 / WM7

 Verified
6Euromaid WM5 / WM7
3.5

262 reviews

Positive vs Negative
63%9%28%
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Build Quality
3.4
Value for Money
3.8
Ease of Use
4.2
Cleaning & Maintenance ?
4.2
Noise Level
3.5
Effectively washes laundry
Easy to clean and maintain
Inexpensive to run
Sometimes freezes mid cycle
5 Nicholas C.  · Wonderful machine works perfectly. If there is anyone who hesitating I would recommand.
5 Jay G.  · This is a very good. I love the products. I always use their service. Lot's of love
5 Elliott  · Had an issue and support solved it – Unfortunately the machine would no longer turn on, but Rachel in support was helpful and the technician was able to fix.
1 Not   · No good – Don't waste your money had mine for 3 years it won't wash only spins not a good idea to buy stay away from it not happy at all very poor
Rosetta Ferraro
Rosetta FerraroNSW9 posts
  WM5
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance

I bought the Euromaid WM5 5kg front-load washing machine a couple of years ago ago and I’m genuinely impressed it’s been a reliable, compact workhorse for our small household. Here’s why I love it: Overall verdict If you want a straightforward, reliable front-load washer that won’t take up much space and will handle everyday laundry effectively,… Read more ·  1

the Euromaid WM5 is a great pick. I’ve owned it for months now and haven’t had any issue, it just quietly does the job, which is exactly what I wanted. Highly recommended for small households or anyone needing a compact, no-nonsense machine.

chrisk
chriskSA4 posts
  WM7PRO
Build Quality
Value for Money
Ease of Use

Basically a reasonable design and build. It unfortunately is random on spin quality, sometimes clothes are reasonably dry other time ringing wet. Unfortunately we have had to put up with it for a few years. Often the pump filter outlet leaks and… Read more

does not runout freely splits the flow and difficult to catch as it is very low.

It will be the last Euromaid product, of 3 we have purchased for the family, we will all consider again.

Pity as it could be a good medium priced machine.

 Follow-up  · The main issue with the Euromaid is its spin cycle. It will not spin out the clothes as compared with say a Bosch and many other machines. We have 3 Euromaid washing machines in the family and they all have the same fault. Annoyingly poor performer with the spin cycle.

Euromaid
Euromaid    

Good morning Chrisk thank you for taking the time to… Read more (+5 replies)

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Aga S.
Aga S.QLD2 posts
  WM7

Working fine. After cpl of years doesnt always start when door gets closed. The biggest issue is rust all over eventhogh no open water in these places. Previous waching machines were not getting rusty.

Euromaid
Euromaid    

Good morning Aga thank you for reaching out regarding… Read more (+1 reply)

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Reviews with attachments

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User
User2 posts
  WM7

We bought this washing machine in 2011 from appliances online. It’s still running after 14 Years.No Problems.Now you can find these for around 100 on Facebook marketplace thank you Euromaid And appliances online! Show details ·  2

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RedTrinity
RedTrinityQLD13 posts
  WM5

10 years later, still kicking on :) – Well... I posted a glowing review on here wayyyyy back, about 9 years ago, for this appliance, it was not long after purchase via Appliances Online. I just wanted to share an update that, 10 years later, our Euromaid WM5 is still going strong! We did have the pump replaced (under extended warranty) about 2 years after initial purchase, but… Read more ·  2

have had zero issues since. To be honest I'm very surprised it's still operating so well, especially for its age, also the fact we have moved house approximately 5 times since then.

It really hasn't skipped a beat in all that time, wash after wash.

It will be sad when our old Euromaid finally hits its expiry date, which I'm expecting to happen sooner than later, now that it's over a decade old. Alas, nothing lasts forever, including washing machines! So it's to be expected.

Well done to Euromaid for making a durable little machine for such an affordable price. We've definitely been happy with ours over the past decade, it has certainly lasted the test of time catering for the washing needs of a family of four.

I wouldn't hesitate to recommend it to others :)

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Kriss
KrissNSW12 posts
  WM5

Perfect for 6 years – Great for a couple, we've had it for about 6 years until the start/pause button failed and cannot be used any more. I tried a couple of repairers but they said they could not help with this brand. When I opened the cover, I noticed one of the wires burnt a bit, so it was probably just a matter of time when the whole thing would fail. Still, for the price, it was a very good machine.  Show details ·  1

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Kate D.
Kate D.NSW3 posts
  WM7PRO

Worst purchase EVER – Absolutely useless. We bought the EFL700WPro because we had been very satisfied with the old model, but this one is appalling! Wash times are wildly inaccurate- the 28 min cycle took 1.5hours, we tried again and it counted down to 1 min but would not finish. After waiting half an hour we cancelled the cycle and the clothes were still dripping… Read more

wet. We selected spin and it won’t spin! What a complete waste of time and money. It is not fit for purpose, does not match the description on the website or the manual - we want our money back!!

Euromaid
Euromaid    

Hi Kate, thanks for your feedback an I'm sorry to hear… Read more

In-depth reviews

LynneSharon
LynneSharonSA7 posts
  WM7

We are very happy with the machine itself, love the cycles and washes well. Purchased quite some time ago, not sure how long, but the machine itself has withstood 4 moves and not missed a beat. Sadly, now has a leak from base which has not resolved after following trouble shooting guides, no kinks in hoses or blocked drain detected. We assume… Read more ·  3

it may be a faulty sensor. We spent an hour researching trouble shooting which ultimately recommended calling the service support centre, where I waited on hold for some time whilst constantly being reminded to do this online. Online not possible as did not hav proof of purchase after 4 moves. Anyway finally got a customer service officer who helpfully wanted proof of purchase for warranty reasons. I Explained machine would be out of warranty and just wanted a service call from the in-house team. CSO explained not possible to refer in-house and provided two independent numbers. I enquired whether in-house person would be available as we were hoping he would carry Euromaid parts with him, rather than independent repairer having to order in and wait for delivery. I can’t recall the response but at this point I asked directly if there was in house service? And was advised there was not. The purpose of this review is to flag that the information available on line is not accurate and is misleading, and time wasting and shows no respect for their customers time. Given how happy we are with his machine it is a pity their after sales customer service is so misleading.

regularbloke
regularblokeNew South Wales12 posts
  WM7
Ease of Use
Cleaning & Maintenance
Noise Level

Lasted 11 years without a single issue. Even moved it to a new house twice – We bought our WM7 brand new in 2011 soon after getting married. It was all we could afford, at around $350 and with a 3 year warranty. I paid a little extra for the bonus 2 years warranty from the store, Appliances Online, worried that it wouldn’t last very long as it was one of the cheapest available. A full 11 years later and it’s just given up… Read more ·  1

the ghost, making loud noises on the spin cycle, though it still technically washes.

This machine has gone through 3 babies (and we did washable cloth nappies for 1-2 of them) and they are boys who love getting dirty in the backyard so it’s dealt with the enormous amount of washing required to deal with that.

I couldn’t be happier with how it’s served us for over a decade, considering its low price. If you’re thinking of buying one of these second hand and if it’s only a few years old and appears to have come from a good home, it’s worth giving a go.

Amanda
AmandaVictoria
  WM7
Ease of Use
Cleaning & Maintenance
Noise Level

Incredibly Let Down – I purchased my WM7 in December 2017, and until recently, have not had an issue with it. Then a few days ago, it would freeze midcycle and the crossed out tap symbol came up. We checked the hoses and pipes, cleared the filter, did a reset, and checked the whole machine over, and found nothing that could fix the issue. Having found this page, we… Read more

rang Euromaid as the company has suggested on several posts with the same issue- we rang once, and was told to go the livechat. Once in the livechat, we were told to ring the number instead. So we rang back, was put on hold for half an hour and then hung up on as it had reached their 5pm closing time. We rang back a second time the next day and they said they couldn’t help us as it was out of Warranty, and gave us the numbers of two technicians, both who declined to see us as we were too far from them. In the end, we booked with a local tech, and so far it has cost $150 just for them to come and look at the machine. They are now sourcing parts (an inlet valve and a computer part) however we are as yet unaware of the final cost of parts and repair. The machine is just three years old.

In the meantime, as a household of three people, we needed to keep the washing cycle going. My sister, who is currently living with us, fortunately had her washing machine in storage in our garage and so we brought that in to use. Hers is a Euromaid WM7Pro, purchased July 2018. (So two and a half yeads old) However, despite it being somewhat newer, it also has stopped working! It does not drain, and is stuck on 1 minute just turning water around and around.

Until this week neither of us have ever had an issue with our machines, and our parents also have a two and a half year old Euromaid WM7Pro, also no issues to date. But now we have two broken machines in the house, neither very old, a hefty repair bill, and at Christmas at that, after a hard finacial year, and are having to take time our of our busy schedules to take our washing to our parents, our friends and laundromats just to ensure we have clean clothes, towels and sheets.

We are incredibly frustrated and disappointed by this turn of events, and will not consider purchasing a Euromaid again in the future and would strongly advise others against spending their money with this company.

Euromaid
Euromaid    

Hi Amanda, Thank you for reaching out to Euromaid, I am… Read more

Positive reviews

Pietro C.
Pietro C.
  WM7

Euromaid WM7 just stopped working! – Hi. The play symbol is continually flashing but the cycle won’t start. I’ve tried resetting it (holding down the start button for 3 seconds and start and on/off) but nothing is happening. Changing the program has no effect either. The lock sign does not appear and I can’t change it to pause either. Please can you assist. Show reply

rhonda b.
rhonda b.3 posts
  WM7PRO
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level

Was good but not now – Thought this was a great machine until yesterday. Machine turns 3 yrs old 22nd April and yesterday it was soooo noisy during spinning only to find the bearing had gone. Spoke to a washing machine repairer and he said “ too expensive to repair buy a new one “ so I am not impressed anymore. As a customer thought Euromaid was a good brand but obviously not. This machine is supposed to be valued at $950 when new. Definitely not recommended!!! Show details ·  1

Front Loading Washing Machines

Find out how Euromaid WM5 / WM7 compares to other Front Loading Washing Machines

Know better, choose better.

Compare all
Rob S.
Rob S.
  WM7

Been great for a while – Hi, It's a great machine. But as of today it has stopped the spinning cycle of the wash. This is also happening on the spin and drain option. Have checked for kinks and bloackages. Drains water and spins fine during wash. Please help Show reply

Negative reviews

Bill
Bill49 posts
  WM7PRO

One day I may be articulate enough to express my loathing for this piece of crap – I ahte this thing beyond words. Absolute piece of garbage. Doesn't rinse properly - not enough water. The wash cycles are waaaaay too long. THis be called Euro Trash. God I loathe this piece of crap.

Euromaid
Euromaid    

Hi Bill, I'm sorry to hear of your dissatisfaction with… Read more

sandy k.
sandy k.2 posts
  WM7

Clothes still dripping wet at end of cycle – Have to separate into 2 smaller loads but this is not solving the problem either, as washing machine not overloaded to start with. No pump obstruction as I have unscrewed & checked this Show details

Euromaid
Euromaid    

Hi Sandy, thank you for taking the time to leave us a… Read more

Sandra
SandraWA
  WM5

Won’t wash properly – Washing machine acts like it’s going to wash clothing then stops and drains little bit of water nothing goes into the drum, drains and spins perfectly. Mw5 model why is this happening?? What’s the solution… machine is 5 years old only owner

Recent reviews

Oshe
Oshe18 posts
  WM7

been working like a champ for 3 years – no issues, I even use hot water through a Y inlet with a 2nd hose attached to the hot water tap, because I have solar hot water this makes a lot of sense. no issues whatsoever, still going strong on hot water 6 years now Show details ·  1

Juzzy
JuzzyQLD19 posts
  WM7

Had ours for 10 years, hasnt missed a beat – Bought this 10 years ago, and it hasnt even caused an issue. The body is starting to rust, so if Euromaid have any spare bodies or if anyone has a faulty one, i could swap over all the bits from ours into it. My only grip with it is that once the water is drained, it waits (for no reason) 3 minutes to unlock the door? Why? Can euromaid also comment on the changes between this one and the wm7pro? Show details ·  1

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Gina J.
Gina J.NSW7 posts
  WM7PRO

Do not waste your money – I’ve had this machine for 3 years. I have already had to have the pump replaced. The front and sides are rusting - I have never owned such a poorly produced machine. Previous machines have all lasted at least 10+ years and never had any rust. Very disappointing. Show details

Pablo V.
Pablo V.
  WM5

9 years later, still strong – Not ONE issue in 9 years. Will be upgrading it as we have a growing family. Regretfully. It has been an amazing washing machine, not even 1 part replaced. It has been relocated interstate by removalists and also locally 5 times. So it has survived some light bumps here and there. 10/10. I don't know if they make them this good anymore Show details ·  1

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Timothy Gerard Foley
Timothy Gerard Foley10 posts
  WM5PRO

Mine rusted at bottom corner of detergent drawer after three years – Rusty cabinet and when I contacted them they wanted to send a technician out despite sending them clear pictures of the deep rust. They said if it was not found to be a manufacturing fault I would have to pay $195. Well all evidence of the issue was rusted away. Was so difficult to get in contact with the person responsible. The machine itself has been good but the after sales and longevity is very poor. Do not recommend Show details

Euromaid
Euromaid    

Hi Timothy, thank you for taking the time to leave us a… Read more

Front Loading Washing Machines

Find out how Euromaid WM5 / WM7 compares to other Front Loading Washing Machines

Know better, choose better.

Compare all
ANNALIZA M.
ANNALIZA M.QLD8 posts
  WM7PRO

Leaking at the bottom of the washing machine – Hi I purchased this from appliance online it is going to 2 years now and it's still under warranty. This washing is leaking water under the bottom of the floor and leave the floor soaking. I tried to call Dimplex Australia and no one answer the call. It's not good not happy about this purchase from appliance online. Purchased it for $358.00 Show details

Euromaid
Euromaid    

Hi Annaliza, thank you for taking the time to leave us a… Read more

Megan
MeganQLD
  WM7PRO

Won’t go past the wash cycle – My washer is 12 months old and all of a sudden it gets stuck in the wash cycle and won’t rinse, drain or spin. I’ve done everything possible to rest etc. but the problem is still there. I’ve tried to contact Euromaid via several different channels and can’t get through. Incredibly frustrating when the only way to get the water out of the washer is… Read more

to open the cap and that bottom of the machine and let the water flood out all over the house. having a families washing to get through with no solution as you can’t contact the manufacturer is also very Very disappointing!

Euromaid
Euromaid    

Hi Megan, thank you for taking the time to leave us a… Read more

Miles M.
Miles M.11 posts
  WM7

Super frustrating – Worked like a charm Now it super temper mental Flashes won’t start Tried everything Unplug and wait a few hours try again over and over sometimes it starts after that And a mix of technics of opening closing door Sometimes waste a whole day Trying

Miles M.
Miles M.   

Well first I would like to thank euromaid for getting in touch with me They sent a repair person I… Read more (+1 reply)

Beanz
BeanzWA9 posts
  WM7

So simple, efficient and affordable – Has a 39min short wash that cleans amazingly. The machine is easy to clean, accessing the filter is eas. It has a number of cleaning ideas you turn with a know. If you need one for dark colours or to heavy duty work clothes. Had no dramas and would reccomend it for a household of 4. Show details ·  1

Miranda J
Miranda JQLD6 posts
  Verified WM7
Value for Money
Ease of Use
Cleaning & Maintenance

Works well until it doesn’t – I purchased this washing machine in October 2017. There has been a few problems such as water leaking from underneath, the screen glitching frequently and the buttons not working at all. We have been able to fix those. However the latest issue is the bearing. The drum is rumbling and I spoke to spare parts department about fixing this. They… Read more

advised that it’s too expensive and hard so the washing machine is just broken at four years old. The standard useful life for a washing machine is 10 or so years. I had hoped to get at least five years but you get what you pay for. I’d stay well clear of this brand.

Euromaid
Euromaid    

Hi Miranda, thank you for taking the time to leave us a… Read more

Colleen
ColleenNSW5 posts
  WM7

The best washing machine I have ever owned – It has never skipped a beat in 4 years.....until now! It still works perfectly, but the LCD display has completely disappeared. Show reply

Frank
FrankNSW2 posts
  WM5
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level

Bang per buck confirmed, lasted 6 years no issue ~$75 bucks a year! VALUE! – The un-sung hero, worked day and night washing a family's clothes, never missed a beat, never complained, never caught covid, Energy rating = low/lowest, water rating = low/lowest, washing quality = solid 7/10, but dam out of the recent cr4p in the market, look at the good reviews. If you're thinking about it, just do it, pull the trigger!! Show details ·  1

PETER
PETERSA9 posts
  WM7

Euro Maid Washing Machine – Had a top loader euromaid bearing went at just over two years dimplex who do their warranty work insisted it had to be replaced with a front loader. All went well for seven months noticed seal had spit at bottom and leaking water. Please note on this model seal is very thin .Contacted dimplex and sent a photo . They replied seal had been damaged… Read more

by contact with something .There fore not covered by warranty. The seals only contact was normal clothing being put in and out and end of cycle. Machine not fit for purpose

PETER
PETER   

Repair guy said it was our fault told give to get out .He came back 3 minutes later said ok we will fix it

BurntTime
BurntTimeVIC6 posts
  WM7

Machine has stopped spinning – Machine has stopped spinning. Still starts and grabs washing detergent but stays at about two minutes into a cycle and won't spin and gets stuck. Is it worth getting fixed?!

Euromaid
Euromaid    

Hello, I'm sorry to hear of your experience. I will… Read more

Jean
JeanNSW
  WM7PRO

Washing standard – I’m happy with sound and stability. However I find it’s not washing very well. I often re wash . I’d like to know if some cycles are better than others? I’ve tried a few, currently trying sport cycle. Show details

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