416 reviews
The team at easi are very knowledgeable and clear in their communication around discussing options that works for you. The application process is very streamline and they look after your application to ensure no hiccups when you collect your keys to the car.
Anthony was fantastic to deal with throughout my novated lease process. This is the second time I’ve worked with him and again, he provided outstanding service. Super responsive, easy to deal with, and made the whole process smooth from start to finish. Absolute pleasure to work with, highly recommend
The process was easy (bha ha ha) and the specialist consultant was there all the way to help out and answer my concerns. My situation was a little more involved than most but the communications were prompt and very helpful.
Reviews with attachments
From my initial enquires to driving away from the dealership in my brand new car it was all a great experience with EasiFleet and Dean my novated lease specialist. I found Dean really professional to work with answering any questions and expertly explaining and preparing quotes based on my specific needs. I would highly recommend Dean and the… Read more
EasiFleet novated leasing to anyone thinking of this pathway to getting a new car. Thanks again for all your help.
Went with Easi Fleet in getting a demo Kia EV3 on a novated lease. The overall process was fairly quick once the car was held by the dealership, and everything after that was a real breeze with no troubles or hassles whatsoever. Stan W was responsive, professional and extremely helpful and informative throughout the entire process. Even the… Read more
dealerships have high praise for Easi Fleet in being prompt, responsive and professional in their processes. Believe the 5 star reviews! Would go with them again!
Great communication and Kane took the time to talk through all the details and answer all of my questions. Excellent customer service. Cannot fault easi. I am driving around in my brand new car in less than a month of making the enquiry, so quick and easy too!
Wow! Stan from Easifleet was amazing! Stan was extremely “easy” to deal with, with such a warm, friendly and professional manner. Stan’s excellent customer service, product knowledge and “non-pressure” approach gave me confidence in choosing Easifleet for a Novated lease. I really appreciated Stan’s kind patience and consistent communication… Read more
and follow up with me amidst my challenging inconsistent working hours. Stan also had a fantastic ability to guide me through the process , speedily troubleshoot any issues and liaise in a timely manner with the other teams involved such as the dealer and finance teams.
The whole process was so smooth and seamless , I’m still pinching myself that it all has been completed so smoothly, efficiently and all before Christmas- the busiest time of the year? !!
Soooo good! So amazing! I have my new Toyota RAV4 for Christmas.Literally , “Oh what a feeling!”
Thank you Stan, Easifleet & Jason at City Toyota.
I certainly do recommend you all!
Merry Christmas!
As this was my first leasing experience, I was nervous, but fortunate to have Tayla Giri as my contact, she simplified the process, liaised directly with my chosen dealer to ensure a smooth and satisfying process from start to finish. Tayla answered all my questions and was very informative and reassuring. Would highly recommend to anyone wishing to lease.
Dealing with Easifleet was such a breeze and Stan was amazingly helpful and super responsive. I couldn't have asked for a better person to deal with and he got me into my new car in no time at all. Easifleet are a professional outfit and I highly recommend.
I got my used Tesla through a Novated Lease with Easi Fleet, and I couldn’t be happier with the experience! From start to finish, Kiara Robles, the Novated Leasing Specialist, was absolutely amazing. She went above and beyond to make the whole process super easy and stress-free. Kiara answered every one of my questions, both the important ones… Read more
and even the “silly” ones, with patience, kindness, and great communication.
Thanks to her help, everything went smoothly and I’m now driving my dream car. I can’t recommend Easi Fleet and Kiara Robles highly enough!
Stan from easi fleet was excellent from the initial email contact to picking the vehicle up. The process was seamless and quickly processed. I would recommend this company to anyone looking at getting a novated vehicle.
Great EASI service to use. Would recommend them if you are wanting a new car. I had Emma as my Novated Leasing Specialist and she knew all the processes, was able to follow up and questions I had in a timely manner.
Find out how Easifleet compares to other Novated Leasing / Salary Packaging Services
Know better, choose better.
Latest follow-ups
Stan Wright was right on the money when it came to leasing a new EV through a Novated Lease. The young jovial lad was easy to deal with, professional and quick to reply to any queries I had. I will certainly be using easi fleet for me next… Read more
Novated Lease.
Thanks stan & the team @easi for getting this over the line and in a timely manner.
Regards Carl B.
Follow-up · Hi app, thanks for the questions here's the follow up to that. •Tesla model Y, I love it. Long ranger, FSD, quicksilver paint with white interior. Its such a sophisticated vehicle, quiet smooth & responsive. •What hand over? kidding.... it was great, communication between tesla & easi were flawless, that made it super light work for me. •The… Read more
I was always kept up to date with the progress of my lease. When i needed to delay my lease start date for a few months there was no issues. The service was amazing.
Follow-up · Once my car arrived it was a quick turn around and because I was unable to make it to the dealership on the day of collection, it was arranged for my new car to be delivered to my house. Across the board, very impressive service all round..
Positive reviews
Excellent customer service from Chad He explained every single step and answered all my questions. Very responsive and no hidden surprises compared to other competitors. I would definitely refer Chad to all my friends and colleagues who want to go through Novated Lease
I was new to novated leasing but Chad at Easifleet was able to answer all my questions. He made the process very straightforward and was always available throughout the whole process. Chad even helped by providing an easy to understand comparison with competitors. I was very happy with his service and attention to detail.
I appreciated the timely responses and assistance in setting up my novated lease arrangements. Easifleet were very easy to deal with and I will recommend them to other Council officers.
Negative reviews
Been with easifleet for almost four years. I wouldn't recommend. Employer makes payments and it then takes easifleet 2 sometimes even 3 weeks to update your account, meaning your account is always in the negative and impossible to get a reimbursment. Account fees are high and if you do go with them choose your own insurance. Show details
Overcharged 8 thousand dollars for a vehicle that was written off and they were sent and acknowledged receipt if documentation. Failed to update contact details as well so my fuel card went to the wrong address
Inconsistency between salary deductions and Novated Lease account – I am with Easifleet now for three years and I cannot reconcile what is paid into my Easifleet account and what is deducted from my salary. I have asked for assistance with this for three months now and it is not resolved.
Recent reviews
Fiona was excellent in guiding me every step of the way from application to jangling a new car key in my hand. What could seem a complex process proved to be very smooth and efficient with Fiona responding promptly to any queries I had. Thanks Fiona.
Find out how Easifleet compares to other Novated Leasing / Salary Packaging Services
Know better, choose better.
Dean made this a very 'easi' experience. He was very quick to respond to all my enquiries and happily revised the quote to compare different models and options. At no time did I feel pressured to hurry up and make a decision and Dean happily amended the quote to reflect my latest choice. This is the first time I have done a novated lease and… Read more
the process was very smooth and quick. We had our new vehicle within 2 weeks from accepting the quote to driving away.
I have had novated vehicle leases before, and Easifleet is the best by far. Great service, personable and professional in every aspect. Just what you want. No stuff-ups. And confidence in the process. You know the job will be done properly. It will be Easifleet every time for me.
Stan was a pleasure to work with. Very responsive & professional. As a newbie to car leasing, Stan was very reassuring and answered all my questions promptly I felt in safe hands
The team at Easi were very helpful in getting my novated lease set up. Where other companies were not interested in dealing with me at a very small employer, Easi were keen to help. The person who managed my lease was easy to deal with and made the process very seamless as I transitioned my lease to Easi.
Fiona was brilliant. This was my first lease renewal, and she patiently put up with all my dumb questions, answering promptly and making the whole process go smoothly. The whole process, from choosing a car at the dealer, to having everything settled and vehicle in hand only took a week. Very happy with the service received.
A huge thank you to Dean, who was extremely helpful from start to finish. He was incredibly professional and answered all my questions promptly. No matter what requests I had, Dean followed up promptly and ensured I had all the information I needed to feel confident in my decision. The overall process was seamless. Dean really took the time to… Read more
understand my specific requirements and tailored everything to get me exactly what I needed. From the first inquiry to the final result, it took only a couple of weeks, with most of that time spent doing my own research!
If you’re looking for a stress-free novated lease, I can’t recommend Easifleet and Dean highly enough. Thank you for the great service!
Dear Josh Berinson . I would like to thanks for your invaluable help and advice on how the Easi Novated Lease works. Your assistance in dealing with the car dealer company on my behalf was immensely appreciated, and you kept me updated at each step of the process, which significantly eased my concerns. Your professionalism and friendly demeanor… Read more
throughout made a world of difference. Also thanks in handling all the necessary documents, ensuring that everything was in order. Once again, thank you for your great help.
Best regards, Sue
I have had two novated leases through EasiFleet now. Both times spoke with Josh B. Couldn't be happier with the service I received. Josh was extremely prompt in replying to emails and calls and he was very knowledgeable. Both times the lease application process has been a very easy and smooth experience
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.