Fincar

I had a great experience working with Trisha Delos Santos and Nicholas Mokhtar on my novated lease—especially as this was my first ever lease. They were professional, responsive, and very helpful throughout, taking the time to explain everything clearly and making the process feel straightforward and stress-free. This was especially appreciated… Read more

given how busy things were with the surge in demand for EVs due to rising fuel costs.

I really appreciated their support and would happily recommend them to anyone considering a novated lease.

David was very responsive and helpful throughout the whole process. He made things simple and easy to understand. Trisha was great on the admin side — she walked me through all the documents and helped me navigate a few user-error hurdles along the way, which made a big difference. Overall, a really smooth and fast experience end-to-end.

David Kitchen at Fincar: A Stress-Free Path to My Dream RAV4! – I recently had the pleasure of working with David Kitchen from Fincar (Automotive Finance Solutions) to secure a novated lease on a brand new Toyota RAV4, and I honestly can't recommend him and Fincar highly enough. From the initial consultation to getting everything set up and approved, David provided an exceptional level of service that truly… Read more

sets him apart.

Navigating the world of automotive finance can be daunting, but David made the entire process remarkably smooth and stress-free. He patiently explained every aspect of the novated lease, ensuring I understood all the details and answering my numerous questions with clarity and expertise. He never rushed me and always took the time to ensure I felt comfortable and informed.

What truly impressed me was David's commitment to keeping me updated every step of the way. He proactively communicated progress, providing regular updates and promptly addressing any concerns I had. This constant communication gave me complete peace of mind and eliminated any potential anxieties typically associated with securing finance.

David's guidance was invaluable. He expertly navigated the complexities of the lease process, providing clear direction and support at every turn. His proactive approach and attention to detail made what could have been a complicated experience incredibly simple.

In short, David Kitchen's customer service is second to none. He was an absolute pleasure to deal with – professional, knowledgeable, and genuinely invested in helping me achieve my goal of owning a new RAV4. If you're looking for a new or used car, or any other aspect of automotive finance, I wholeheartedly recommend contacting David at Fincar. You won't find a better experience anywhere else. He turned what could have been a stressful experience into a genuinely enjoyable one. Thank you, David, and thank you, Fincar!

Fincar - Novated Lease made easy, no Headaches!! – I was given Fincar as a reference from a friend, who said this company will save you money and headache. It was very true . I did call other competitors, the competitors took weeks to get back to me, Their quotes were complicated. Fincar was nothing like that, their information was detailed, accurate, very shard rates. Nicholas M was very helpful,… Read more ·  1

knowledgeable, keen, responsive...In fact everything you want in customer service. I know I was tense and demanding, Nic M dealt with all my requests on time and professionally. He interacted with the dealers and Financer's throughout the whole process and provide good solid advice on many matters concerning Novated Lease and a New Vehicle purchase. Lets face it, you don't buy a new car every year, so you need professional who is there to help you not rip you off. Nic and Fincar were outstanding in all matters. Do Not Use Anyone Else give Nic and Fincar a call, save yourself time and headaches. It was my best service experience in many years!!!! No, I am not being paid a thing for the review!!!!! Mike V

Look no further for all your financing, purchasing and leasing needs – The guys at Fincar are absolutely amazing at their professionalism, knowledge of the business and their genuine care of their clients. We own a small business here in Mackay and my business partner had already purchased a car through Marko and said to give him a call so I did. I knew what sort of car I wanted and just needed finance and advice on… Read more

leasing and how it works. I had a quote from a dealer in town and was planning on purchasing the vehicle here however after chatting with Marko he informed me that Fincar also do fleet purchasing, I'm like ok sure why not check it out. Also it was the last day of the month, apparently a special time for buying a new car also I have discovered. It was a bit after 5 o'clock and I was thinking that Marko would be wanting to finish work and go home soon. He didn't, Marko said that he would make some calls and get back to me with some figures. Marko got back to me a bit after six and had a better deal for me that I had already been quoted. The same car, same accessories and delivered to my door. I paid a small deposit and that was it. I had just purchased a brand new car with all the amazing benefits of novated leasing from just talking to one caring person and all sorted in just one short afternoon. Now it was time for me to learn the true meaning of novated leasing and how it actually works. Ethan is equal to Marko in professionalism and genuine care of his clients. Going through the whole learning process Ethan made sure that I understood what was going on before we progressed. I appreciate so much the patience of these people. Ethan talked me through different scenarios pertaining to my choices of lease terms and how often basically I wanted a new car and how to achieve this. Thanks to Ethan I feel confident in my choice of lease and understand totally what I have signed up for. I have no regrets what so ever and I am very comfortable about all of my decisions. For me as a small business person to have all of my motor vehicle payments and other increments such as registration, insurance, fuel for the next four years on one fortnightly payment is nothing short of outstanding. I can not rate Fincar highly enough. The whole experience from the team Marko, Ethan and Catherine was simply amazing. I am so impressed and at the same time surprised on how they got that extra mile and do not seek accolades for their service.

I’m very happy with the novated lease product provided by Fincar. The lease was well structured, transparent, and easy to understand, with competitive pricing and a very strong interest rate compared to the broader market. The inclusions were clearly explained, the EV FBT exemption was handled correctly, and the overall setup provided excellent… Read more

value and cashflow efficiency. From a product perspective, this is a well-designed novated lease that balances flexibility, cost, and ease of management. I would confidently recommend it to anyone considering an EV novated lease.

I would like to thank Monique and Trisha for their wonderful assistance during this process. First time doing a novated lease and Monique in particular was able to break down the process that was easy to follow and answered a lot of questions clearly for me to understand. The process of approval was fast and easy. I would highly recommend Fincar to many others. Monique did an exceptional job in providing great quality customer service.

Nick and Trisha, who handled my novated lease application were very prompt in addressing queries and accommodated my requests. Overall, the processing went very smooth. Show details

Promise the world but dont deliver – They lost important information 3 different times that has now held up my loan going on 3 weeks.. Started up a business and relying on fincar to deliver was a HUGE mistake. Will not and DO NOT recommend them at all.... Show details

Guy had no clue – Approached them regarding leasing xc 60, rep didnt had any clue on car price or how novated lease works, put me on stand by for a week and came back saying cant do as i am contractor went with lease express all sorted, in three days wouldnt recommend fincar

Was not disclosed to me by the finance guy that the car was 12 months old – Very disappointed the fincar representative i dealt with is very unprofessional and will not recommend the company again. Was informed the car was a "2017 plate" that's fine what i wasn't told was in was January 2017. My wife and myself have been asked since about the deal we got and we have suggested not to go through Fincar as they are unethical… Read more

if their approach to selling and financing. This is actually the second time we have had unethical dealings with your company and i guarantee there will not be a third. Seriously considering taking this matter further.

I had a great experience with the Fincar Novated Lease team, especially David Kitchen, who was outstanding throughout the entire process. David was extremely professional, responsive, and knowledgeable, and he guided me step by step with clear explanations and timely updates. The whole novated lease process was smooth and stress-free thanks to the… Read more

team’s support. All my questions were answered promptly, and I always felt confident and well-informed when making decisions, including insurance and payment options. I really appreciate the dedication and customer-focused approach shown by David and the Fincar team. I highly recommend Fincar Novated Lease and David Kitchen to anyone looking for reliable, transparent, and professional service.

Just rolled over my Novated lease at FINCAR, process ran very smoothly. Managed very well by David. The team at FINCAR make the whole novation process amazingly simple. Show details

Leasing a car through this company was a smooth and stress-free experience thanks to the outstanding service from Catherine and Trisha. From the very beginning, they were both incredibly helpful, responsive, and knowledgeable. Catherine made sure all my questions were answered with patience and clarity, while Trisha handled the paperwork and… Read more

coordination efficiently and professionally.

Their attention to detail and genuine care for customer satisfaction really stood out. I felt fully supported throughout the entire process, and everything was delivered as promised. I highly recommend this team to anyone looking for a reliable and friendly leasing experience. Thanks again, Catherine and Trisha

Great experience working with Luke Downie (supported by Trisha Delos Santos) that helped us with the purchase of a new car and the sell of our old car within a week. I have piece of mind on both transactions knowing we got the best possible deals. Quick to respond, follow up and organize what was necessary. Looking forward to working with these friendly folks again. Show details

David was fantastic. Very knowledgeable, he helped me through the process efficiently and with plenty of detail. Was quick to respond. Definitely would recommend again.

I have consistently had a great experience with Fincar for my novated lease. New vehicle for three years and I am now onto a one-year extension. Nicholas was super helpful, walking me through the financing and budgeting process. Trisha has also been fantastic in helping with the admin of my lease. The team were also very proactive in adjusting my… Read more

budget when some of the initial amounts forecasted was below my actual usage.

Both of them are friendly and responsive, which made the whole process enjoyable. If you’re thinking about a novated lease, I would recommend the team at Fincar!

Highly Recommend David Kitchen and Fincar! I had an excellent experience working with David at Fincar. From start to finish, he made the car finance process incredibly smooth and stress-free. David was always professional, responsive, and genuinely committed to getting me the best possible outcome. He kept me well-informed every step of the way,… Read more

and his attention to detail and customer care really stood out. Thanks to him, my finance was settled quickly, and I’m now looking forward to picking up my brand-new car—so exciting!

If you’re looking for someone reliable and friendly who will go the extra mile, I absolutely recommend David and the Fincar team. I’ll definitely be passing on his details to friends, family, and colleagues!

In the modern age of dealing with so much AI, it was great to deal with someone you can actually talk with. As a first time novated lease client, I was unaware of the process etc and they were great at doing the journey with me. They filled teh gaps the dealaership left as it was an EV sale and most of the transacting was digital there. Show details

Catherine and Trisha from Fincar have been absolutely amazing in supporting our business and me on the complicated journey of novated leases. I can highly recommend

Absolutely fantastic to deal with, totally professional in every way and very helpful with all questions and explaining the whole process, special thanks to Monique and the team for all their efforts given the tight timeline and adjustments that were needed. Show details

This was my second lease with Fincar, Catherine and Trisha were fantastic for both. It was a mad rush to get my vehicle finalised before the FBT cutoff and they went above and beyond to make it happen for me. I cannot recomend them highly enough, thankyou all. Show details

Great vehicle finance broker – Nicholas Mokhtar who made my finance journey easy. His communication was great and he was happy to work with all parties involved. Will defiantly use him again when needed for vehicle finance.thanks also to Trisha Delos Santos.

I had an amazing experience with Fincar for my first EV novated lease! The team, especially Kristy, Catherine, and Trisha, was incredibly helpful, skilled, and patient throughout the entire process. Kristy answered all my questions quickly, provided competitive quotes, and was always happy to make adjustments to find the best solution for me. … Read more

Catherine and Trisha were also fantastic, ensuring everything ran smoothly and keeping me updated every step of the way. Despite delays due to the cyclone, which prevented us from securing an insurance policy for a week, Kristy stayed on top of everything. As soon as we had the policy, she followed up promptly and pushed for settlement, making sure the process moved forward without any further delays.

I truly appreciate the team's dedication and professionalism. If you're looking for a novated lease provider, I highly recommend Fincar—they make the entire experience stress-free and seamless!

Excellent Service – We had a great experience with FinCar and especially with David services and his skill, which made the whole process quick and less painful. We will get our new car tomorrow, thanks David once again!

Great experience – Fantastic service from Monique Yukich. Helped me through navigating the vagaries of the novated lease world and had great patience. Thank you

Excellent vehicle finance broker – David Kitchen made our finance journey very easy. His communication was excellent. We will defiantly use him again when needed for vehicle finance. Cant wait for our new car! Show details

Couldn’t be better – Monique is efficient, friendly and knowledgeable. I have worked with her several times now and she is sensational. Paperwork is minimal, nothing is too much trouble. Will use Fincar again. Show details

5 star! – Absolute pleasure working with the FINCAR team, special call out to David Kitchen and Trisha Delos Santos - I was in urgent need of a new vehicle and was processing my application via novated lease - David stayed close to my application every step of the way, always available to take my calls and answered every single of my calls without fail and… Read more

provided guidance on next steps - everything was processed extremely quickly and I was in my new vehicle within 2weeks. Amazing work FINCAR team for hiring such amazing employees with such passion for customer satisfaction!