Cash Train

Processing time is ridiculous and they're not in any rush at all, I had to wait for over a week. The least they could've done was to process the application before the weekend, so I cancelled the application on the very next Monday!

Stuff you around for 9 days then cancel your application Do not bother with this company - total waste of time "As a responsible lender we are obliged to comply with regulatory guidelines to ensure loans are both affordable and suitable. It is unfortunate in this instance we are unable to approve your application" - funny that when it says… Read more

"Expired" in my members History

Will be lodging a formal AFCA complaint against this company for fraudulent behaviour They request the same information time and time again - ignore the customer Waste your time and send you in circles only to go back to the same emails about "Need X or Y"

Do not waste your time with them - heaps of better options out there who actually are quicker - more helpful.

0 Stars if I could

Will update once the AFCA complaints process comes back to me.

I applied on 19/12, didn’t receive any emails until 24/12. On 24/12 I got about 7 requests for documentation and information which I provided all of it. Account said application was being reviewed. Then got an email on 26/12 saying that my application had expired. Replied to that email asking why it had expired when I had provided all the… Read more

information and it said my application was under review. It is now 30/12 and they have not even bothered to reply to me. Absolute waste of time and asked for a heap of personal information and then just ignored me. Will be lodging a complaint with AFCA

Worst experience ever. Please do not deal with these criminals. They take your information and use it for their own benefit. I have been a victim of cybercrime and it could only have been them using my information They kept me hanging on for 8… Read more

days to get $500 dollars demanding answers to bank accounts. I rejected the loan but it was too late. They had every bit of my information WARNING. PLEASE DO STAY AWAY FROM THEM

Applied for a short team loan for $200. Got rejected but no reason given. They make all these claims and then say no. Beware of them. They have access to personal information and now I don't know what they will do with it. This company is a total SCAM and should not be in business. DON'T DEAL WITH THEM.

It is supposed to be an online application and a quick result. So far four days later I haven't had a result and numerous phone calls to explaining I only have one bank account. Terrible service not what is explained on the site. Show details

I have been a client of Cash Train for many years and they have always been incredibly helpful..and professional even when I was going through hard times they helped with a payment option..I can't say thank you enough to them for their friendly helpful and courteous way they have assisted me

Cashtrain was good when i first applied i got approval straight away then i applied again today and they ask all this stupid questions and I answer the questions what they needed, i only needed the cash today for my kids to buy food i explained to them my situation and I just come from a bad domestic violence relationship and all and they didn't… Read more

even appove me very heartless I won't be applying again with cashtrain so stupid all the questions they ask and very slow contacting back i waited today for 5 hours to get a answer back

Question is can I top up if I got a loan already ? No you can not get a top up if you owe already for a loan in place with cash train. As far as I know I couldn’t and I’ve had to pay out the loan first and wait for the loan to settle and clear then reapply after that.

Times are Tough – It's not easy for what time persists when applying for a loan in fact it can be damaging with a job or no job. I am grateful for the smallest things in life that helps me get through my hardest trials to venture out from what I'm use to doing and trying to get a job whilst unemployed. I thank cashtrain for approving my loan yesterday and I… Read more

understand more of what it takes to approve a loan and for me it's communication and honesty financially to get that loan approved. Cashtrain is the best and thanks again for your help.

Approved despite very poor credit score. They listen to the now not the past – Actually helped me out even though my credit is very bad. Listened to my story and approved my loan of $1000. Interest rates are fair and so are repayments i recommend this provider if you are trying to fix past history but are not paying off old debts due to age and or potential frauds

Loans – I have used Cash Train Bendigo Branch on numerous occasions..and I have always found the staff to be friendly, courteous, professional..I have not had any problems with the loan payments..no hidden costs etc..and it has always been deposited into my account without fuss or delay...I am extremely satisfied with them and will always deal with them...

Worst experience – Rude and false advertising doesn't give people a chance as they claim and was informed by bank that I overpaid my loan and they won't fix it or accept

TRASH. worse than pulling teeth – 5 days of waiting to be told to check emails for application updates that never arrived. 20 minute plus wait time in queues to be hung up on. this happened 4 times over the course of the final 2 days (3 of those times were in a row on the last day) so yeah, 60 mins of crap hold music for nothing. That was it for me. I abandoned the application and… Read more

went elsewhere got hooked up in an hour. My lesson learned. Company used to be good but is now TRASH. service is TRASH. Save your time. ZERO STARS!

Rudeness! – Terrible company. Had 2 loans this year both paid on time with no defaults. Applied for another loan as my 2nd one was finished and my pays increased slightly And not only was it declined but they made me wait that long I had to contact them back. It's rude customer service. I had went in the office to make final payment I assume the worker didn't like me for some reason. I'll take my business elsewhere. Shabby ,dodgy, up themselves company

Crap poor service – If u want high repayments or to wait two days or more just to even hear back about application apply Iv always had nothing but problems with them

Let's see – Just paid off my loan,now I'm going for another one,let's see if they approve it? Edit:They refused me on a loan wth! Small weekly repayments and never again.

Amazing – Very fair service, fast and efficient communication is perfect if you can not continue to communicate over the phone they do via email give people a fair go and if in need of funds quick they try there best to accommodate as they did with myself Show details

Dont bother. Not worth the time – If your looking for loan, Don't go anywhere near cash train. The worst experience 3 days to process an application, multiple emails asking the same question about information they already have. going over all your statements with a fine comb.....only to low ball you as that's all they can offer. Reply slowly but when I questioned why, I had to… Read more

contact again for them to reply.

overall, stay away as they don't care. Horrible experience. I earn really good money aswell

Worst company ever – This company and people working there are worst also I feel they trying to steal your personal details. I applied for loan few days ago and till I call them they did not view my application. Then after ever couple of hours ask different different documents look like a housing loan which are not even relevant very unprofessional and person in… Read more

customer service called [Name Removed] is fu…. Bit… in worst langue . She keep would u like withdraw your application when I bring up their weak points .

My advice never try with this loan company

TERRIBLE SERVICE – After 3 weeks of waiting for final approval I cancelled my application. This is Despite being pre approved & classified as being on the priority rapid response list! All paper work was returned same day as it was requested got fed up with waiting and went else where cash n go is a much better option Show details

Wow terrible company – I have had many loans with them in past nothing has changed in my circumstances spent 2 hours giving them everything they wanted only to be declined I guess it depends on the person that reviews your application will never use again or recommend Show details

Perfect if you need a loan quick – If you cant tell from this reviews title iam being sarcastic , needed cash fast due to a unforseen death in the family and needed funds to get to the funeral and as every one can imagine since covid restrictions have become non exsistant i was able to go, well their fast approval was anything but ,i applied and due to something with my supplyed… Read more

documents was rejected , this review is not cause i was rejected this review is due to the fact that noone from this place even contacted me to tell me i had been rejected and it took them ove 6 days , communication goes a long way, if they cant even be bothered to give a phone call says alot for the company ,their online support is basicly unsupportave and will tell you to call their branch, isnt the whole point of a online support so i dont have to make a call , and to add insult to injury the rep on the online chat support basicly in not so many words says he cant help and that they will hold on to my details even tho i requested them to be purged from their servers and databases blatent data collecting. People are doing it hard already and having a loan office not contact you to advise you of being rejected is ridculous, made it to the funeral by going thru money3 tho and they at least worked with me after being rejected by money3 for my first application.

Not helpful at all – They claim i was rejected for my $800 loan as there was multiple gambling deposits,hahaha there was 6 deposits of $10 in a 4 week period big deal,i could have easily paid $800 off in 6 weeks.

Shocking Company – Asked me for everything like previous proof loans were paid which I did then they decline me. Will never use them again and I suggest no one uses them ever

They helped me when I needed it – I’m currently on Centrelink payments and they gave me a fair go when I needed a small loan. I know they make a profit from customers, but I am grateful that they helped me when no other lender would. As long as you make sure that you can afford the loan you are taking out and make sure you leave the money in your bank for repayments, you won’t have a problem. Show details