292 reviews
Positive reviews
I have been coming too Ingleburn Money Plus For over 7yrs in that time I have had several loans sometimes from different managers but over the last 4yrs I have predominantly been dealing with Tamali.I have to say the customer Service by all the staff over the 7yrs has always been great always professional friendly and courteous but I would… Read more · 1
especially like to mention Tamali as she takes customer service to the next level .I have recommended the ingleburn branch too many friends and relatives because of that.i was at the ingleburn branch to apply for a loan and when Tamali pulled my file I noticed how thin it looked I was always used to seeing a really thick file I asked Tamali about it she told me all the information is still there but she has it on the computer hard drive also noticed the application form has also been made alot easier to use so well done to all involved.
Temalili from Ingleburn Moneyplus Always Excellent professional customer service always polite. She always helpful. Very fast service. Have used Moneyplus at Ingleburn for many years. Trustworthy loan company low interest affordable rates Show reply
Very easy process. Just phone up first for a time you come in then the people at money plus will have your paper sorted out for you. Just come in and login to your bank for statements print out and wait 15 minutes. You will have your fund. Been with money plus 4 years now. Great people, great service . Show details · 1
Negative reviews
Stay Clear of Money Plus – Close the burwood office, then you have to deal with the incompetent staff at Bankstown. Problem after problem after problem. Avoid money plus like the plague, what they say and do are two different things. An absolute nightmare to deal with.
Declined my application – After going through all the hurdles sending them everything they wanted they declined my application took them all day to tell me it was declined when I could be looking elsewhere they don’t give you ago and when they decline you they don’t give you a reason or respond to your email asking why wouldn’t recommend them go else so you don’t waste… Read more
your time need the money for funeral costs and this has set me back thanks for nothing money plus I have a good stable permanent full time government job and good credit rating but no decline reason really good customer service absolute joke.
Terrible service and slow – The worst service I’ve used. No customer service or responses at all. Repeatedly asking for the same info. Turnaround time is 3-4 days not 1 day. Fees excessive
Hi Brad W, We were not able to locate you as our… Read more
Recent reviews
I have been a customer of the Money Plus for a while now, and I am very proud, happy and satisfied with the service and the professionalism of it's staff, no matter which branch I attend. I give 5 stars Show details · 1
Really fast and easy process, more understanding of different situations than most lenders who run your info through a computer program and say, sorry we can't help you.. No issues at all and I recommend them highly. Show details · 1
Very satisfied, customer service and assistance over phone was excellent. Staff that spoke on behalf of main lender who was on break gave very team-oriented vibe. Overall top-notch experience! Show reply
I really appreciate your help nothing was to hard for you guys. Thank once again I really appreciate you and I recommend Money Plus to anyone Kind regards Leanne Sweeney Show details · 1
I have been a loyal customer for several years now. I always receive great customer service and timely responses to correspondence. I would highly recommend this service. Show details · 1
Sneha and her team member cherry have always gone above and beyond to help out me and my family. Easy, quick and effective communication leading to the result I needed without the stress and anxiety that can come along with this industry. They don’t forget loyal customers also which isn’t common anymore but they definitely haven’t lost the good old customer service. Thanks Sneha and Cherry. Show details · 1
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Super team liverpool – I’m always satisfied and happy with the team at moneyplus Liverpool branch, they are helpful & understanding team and I appreciate them very much❤️
ALWAYS FEELING SATISFIED & GRATEFUL – I highly recommend anyone to use them if you need some Moolahs aka $$$. I have nothing but gratitude and appreciation towards the awesome team at the Bankstown office. Excellent customer service, quick and easy application process. I have always left with a big fat smile me face.. Thank You M+ for providing me yrs of great service. Show details · 1
perfect wouldn't go anywhere else – I have used moneyplus for a while now and I am so happy with them so far easy to re apply fast response turn around easy application process Show details · 1
Excellent – I went in for a loan at Fairfield and was approve , no issues best customer service fast and efficient. I would recommend. Been loaning long time customer over 5+ years. and always a pleasant visit. Marietta best service friendly and welcoming always . Show reply
Excellent service – I like the service provided by these two beautiful girls the workers in Bankstown store. Every I visit Bankstown store I always feel happiness and welcome Show reply
Absolutely wonderful customer service – I was in a really tragic situation and needed money quickly. i was a mess, the staff at Blacktown were so understanding and offered me a solution to help me. Without their help and support i wouldn't have been able to travel to the funeral. Customer service was excellent. Thankyou ladies, you are all amazing. Show details · 1
Perfect and easy to quick loan… – Money plus Fairfield the staff especially Marietta very kind and friendly very quick process and keep up the good work thank you Show details · 1
excellent service [smile]i got what i need everytime – Happy is a excellent person best customer service and you got what you want from moneyplus im not using any other loan so this is the best happy happy all day!! Show reply
excellent service Ingleburn – Excellent service care especially support from Tamali Snair very well assited with my needs and comfort thanking them for all the Ingelburn staff Show reply
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Excellent. Very good services when we need – I have been with Money plus longtime ago since I worked in Parramatta Ethnic Interpreters & Translators. I am happy with the rate and this services. Nothing to complaint. I do like to contact the Staff at Bankstown Branch. Show reply
Customer service was great and it was so quick very happy with the outcome – Very satisfied with my application outcome ,The team in ingleburn was very nice and very helpful. Show reply
Marietta was very professional and very helpful I would recommend her services to all my friends – Excellent, easy, fast and simple. Love Marieta and her customer service skills. Show details · 1
Great staffs. Excellent service and extremely friendly – Visited the Fairfield shop today and met a very lovely Asian lady staff there (sorry didn’t quite get your name) . She was very friendly and helpful towards my application. Didn’t quite get the amount I applied for but was happy with the offer she gave me. Thanks again for helping me solved the problem when I needed. Show details · 1
Returning Customer always grateful – Thankyou for always being accomodating and giving us exceptional service. A service with alot of compassion and no judgment. Thankyou Marietta for always being so bubbly and making us feel at home. Show reply
Beyond Great – Me experience with Bankstown Money Plus, Has been great so far Lucy and Happy have been more then understanding and respectful these ladies are awesome ! I’ll definitely be returning thank youu❤️❤️❤️ Show details · 1
Good Service – I am very satisfied with their service at Bankstown Money Plus. Happy and luciene help me to get my loan quicker and in a professional way, I would love to come back again. Thank you. Show reply
very good service and loan processing very fast, the lady at fairfield store was very kind and helpful… – very good service and loan processing very fast,the lady at fairfield store Show reply
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Dear Y AL, We're sorry to hear about your recent… Read more