Best Booking Services

Great offer for The Langham! Emma was great in helping with my initial enquiry which lead to my booking. Thank you Luxury Escapes Show details

Excellent service, with flexible payment options to suit your needs. Highly recommended to everyone. Thanks @ Shubham Kumar Show details

Cameron Whitcomb at The Tivoli was one of the best concerts I’ve ever attended! My partner and I were definitely the only oldest fans there but we e think great music is ageless. Show details

We are experienced travelers and recently returned from a 20 day trip to China and had a wonderful experience with the support of our Travel Agent… Read more

John Hu from Odynovo. The planning process with him was thorough, smooth and timely. He provided updates continuously and was flexible with our requests. Time differences were never a problem and customer service was exceptional! Overall the trip was memorable and the extra efforts from John and Odynovo cannot be captured in words.

If I could do zero I would. I found the agent pushy ringing multiple times a day. I ended up having to block the number. It has turned me off using flybuys travel

A big thank you to Emily Lewis for her assistance in preparing a quote for our upcoming trip. Very very helpful, informative and answered all our questions promptly. Well done Emily!!! Show details

Customer service is fantastic. They listen to what you want and provide excellent advice. Everything is arranged for you and I don't have to worry about taxi's etc,. Can't wait for our holiday to start. Show details

Our Mystery Picnic in Notting Hill was great - even though there was a mistake with one of the clues (that has since been put right)! There was the… Read more

right amount of walking to make it fun, not a chore, and the food was of good quality and quantity. They also met our dietary requirements easily - no beef, pork or alcohol for at least one of us. And customer service before the day itself was very good: I had made an error with the date of the booking, but it was quickly and politely corrected for me.

I would definitely recommend a Mystery Picnic to any couple and would like to do another one in a different area myself.

Booked 2 cruises with Amy got good price deal. Will definitely book with clean cruising again.

We had such a great stay at Hidden Valley Eco Lodge. The location is absolutely stunning — surrounded by nature and incredibly peaceful. It was… Read more

exactly what we needed to switch off and enjoy a proper off-grid weekend.

The lodge itself had everything we needed, and the whole experience felt relaxing from the moment we arrived. Waking up to the quiet and the views was a real highlight.

We’d definitely love to come back again and would highly recommend it to anyone looking to disconnect and recharge.

Really enjoyed our Trip to Thailand. Great customer service, always happy to assist. Show details

Yo-yo and Thommo san. Were fantastic and looked after us very well Show details

I noticed a real lack of transparency regarding their refund policy at the time of booking. It was only after I made a payment that I was emailed the… Read more

terms and conditions, which is when I realized you can't actually get your money back. They also prefer to do everything over the phone—especially payments—using high-pressure techniques, and then they only email you the full details after the fact.

Due to health reasons and their high-pressure methods, I wanted a full refund but was denied. I would not recommend going with Global Work and Travel. If you do, make sure you read the very complex terms and conditions on their website thoroughly first. Even then, after this experience, I’d prefer to do it on my own.

Disappointed that three times I rang and asked for a certain lady to ring me back but she did not. Finallly I missed out on the cabin I wanted. They eventually gave me another cabin but it was dearer. Show details

Since our last review and issue with this incompetent mob, our flight to Venice has been cancelled. This travel agents solution to that is find your… Read more

own flights or we will give you a credit that is valid for two years but we won’t take any bookings until after September. So that is now only valid for 18 months.

They are anything but proactive. Had been hassling them for 6 weeks and they only let us know under two weeks from our departure. Simply not enough time to find alternatives.

Very easy to use and lots of activity options to choose from!!

Just returned from my Fiji holiday booked through My Fiji, they were excellent to deal with, and the package they had booked for us was amazing. All… Read more

the tours we did, we absolutely loved. Seriously, no issues, communication was great with them. 10/10 would definitely book again.

We had a great stay we wish it was a longer stay. Lovely walking along the foreshore. Show details

I booked an expensive tour but realised it was for the wrong date and had to cancel. I emailed straight away but their terms and conditions state… Read more

there is a 10% cancellation fee. Greg in the customer support team helped me with this promptly so I have gone from a disgruntled customer to a returning customer.

Please don't fall into the same trap as us. Our July 2025 booking and deposit (cruise, flights, accommodation for an October 2026 trip) led to an… Read more

invoice that clearly, boldly stated that payment of balance not required until June 2026. In January, the story changed. We were now required to pay a further deposit of $12000 immediately to secure our trip and, by the way, our flight costs had increased by a total of $4800 despite initial assurances that the quote definitely covered our requested flights. We cancelled in January (9 months ahead of planned trip) and were informed that a $1000 penalty would apply, and that the balance of our deposit would take up to 12 weeks to refund. This despite assurances from the actual cruise line, the airlines and the accommodation venue that any cancellation that far ahead would not, from them at least, require a penalty. We regard ecruising's approach to be classic bait-and-switch misleading advertising and have lodged a submission with the Australian Competition and Consumer Commission accordingly.

North Queensland holiday. Cairns to Cooktown. Every thing went as per itinerary. Fight was good. Left on time. The $15 for breakfast was lovely. … Read more

I rang a Brisbane no. for shuttle to hire car depot. They sorted that for me. Car was larger than I usually drive but didn't take long to get used to it. Hotels were all good. Visited lagoon, aquarium, Tombs of the Pharaohs exhibition night market etc ln Cairns. Lots of walking. Lovely meal at Ochre. Drive to Yungaburra was lovely even with rain. Visited waterfalls, Herberton twice. Train ride and billy tea. Lots of walking etc. Lovely Drive to Pt Douglas. Beach walk, bus trip to Kuranda for the day. Lovely meal at Salsa and Grill. Again Lots of walking. Up to the tablelands Again and long drive to Cooktown. Started getting wet and windy due to being on the edge of a cyclone. River cruise was cancelled. Enjoyed steak night at the hotel. Needed more time to explore the town and surrounds. Back to Cairns. Wet and windy. Only hotel we paid for parking. Returned the car, to airport and home. We felt we needed more time in the Mareeba area to explore. Spent a lot of time driving. Road works from Pt Douglas to Cairns and Kuranda to Cairns. The Kuranda trip would have been easier from Cairns. Would have liked to spend more time around Mareeba area. Another day in Cooktown to explore more would be nice. That's my review. Hope it helps. Cheers, Patricia and Phil.

I was very worried after my flight got cancelled. Luckily, Carla helped me through the chat service. She was very apologetic and responsive after I was connected. My flights were rebooked without any additional charges. Thank you :) Show details

22 Day Magnificent China Tour was fantastic. Shout out to our guide Aaron who was an amazing guide

Booked Rainbow Beach and Kgari through Peterpans, epic trip highly recommend Show details

Amy was very excellent guide. Very knowledgeable and professional. Very well spoken in English. Local knowledge and pride in the city. Overall excellent experience! Show details

I complained about the cleanliness of this property to Professional Holiday homes and was offered a $200 credit to stay at the same dirty holiday… Read more

house.... Not really a 'gesture of goodwill'. The place is crawling with cockroaches and littered with cockroach poo all through the kitchen and bathroom. There were dirty underpants outside, the gate was off its hinges and the door couldn't be accessed as it the screen for the code was so scratched. I paid more for what looked like a 'nicer' place than others in the area. Its not. Go for something cheaper.

This is the response from Professional Holiday Homes after I had raised concerns during my stay. I will never book with them again.

Thank you for your feedback regarding your recent stay. We have reviewed the concerns you’ve raised. We acknowledge that some aspects of the property presentation and maintenance did not meet the expected standard, particularly in relation to cleanliness and the items you noted. These matters are being followed up internally with our housekeeping and maintenance teams. In relation to the fire pit, this is a seasonal feature and is only available for use between May and September. As your stay was in April, it was not available during your booking period. We also note that concerns are best raised during the stay so our team has the opportunity to attend and resolve them promptly, in line with our Rental Agreement. As a gesture of goodwill, we would like to offer you a $200 credit toward a future stay at this property. Please note that this credit is valid for use at the same property only.

Update- [Name Removed], from Phil Hoffman Travel, contacted me after I posted the review before. They tried??? Nothing they can do. We paid for the… Read more

more expensive interconnecting rooms, no rooms. Once the mistake is made and it is re-sold, it is gone. Bad start to our holiday. Terrible! Very disappointed.

Original review:"Not happy. 1 week to go and we are all stressed before travel. I went in months ago specifically to book interconnecting rooms on Disney for my 5yo and 7yo. All booked, rooms assigned, and paid for. Another person wanted to join us, so I said ask him to ask agent if that is possible.

Now, no interconnecting rooms and nothing. 1 week to go. Not happy!!!"

Outstanding communication from Claire we are very impressed and happy with her attention to detail and we feel valued as customers Thank you Patricia and Brian Dadds Show details

Freshwater but No Freshair – Ultiqua Freshwater Point Resort Broadbeach Waters Visited a family member for a week Lovely Broadbeach But not here They advertise it as Smoke Free… Read more

Well it is far from Smokefree Really gone down in standards since my last visit Nothing like it use to be Enhaled Cigarette smoke and other substances Had to shut all doors and windows every day Qld changed the laws on smoking in Strata How can this still be happening Smokefree what a joke You wouldn't get away with smoking at any other resort or hotel on the Gold Coast

Amanda did a great job of planning and delivering our trip to Europe. Highly recommended. Show details