Best Booking Services

Luxury Escapes were very good and managed to help me get a future cruise credit for a very unfortunate cruise. I would definitely use them and Nicole H again. Very happy Show details

Shubham service is excellent for providing me the with best options for my ticket. Show details

I bought to tickets for my beautiful friends for there birthdays and they loved him ... Ives seen some videos off his and I thought this guy is… Read more

awesome .. and my friends could use some laughter .. hopefully next time I'll be joining them ...Thankyou for giving them a fabulous show ..kind regards Paraskivie

We had not heard of Odynovo Tours until I came across them on a google search. I made an enquiry for our South Korea trip and was so impressed with… Read more

the service from initial enquiry from Ms Joan Qin, a consultant from Odynovo. She accommodated all our requests, was patient while we changed our minds many times and was pleasant and helpful. Her itinerary suggestions were amazing. We have just finished our South Korea Tour and everything was seamless. The hotels were all centrally located, the drivers and guides were all locals who knew the area well. We were so impressed with Odynovo, value for money, and a pleasure to deal with. Joan was always there to answer questions about arrangements, and all communication was concise and clear. We highly recommend Odynovo for your next trip and a huge shoutout to Ms Joan Qin for all her support.

CRISTIANA ZOVI from My Holiday looked after our entire itinery for our up coming trip. She was prompt, responsive and very generous with her time - and very informative about the range of holidays i was asking about. Thanks Cristiana. Show details

If I could do zero I would. I found the agent pushy ringing multiple times a day. I ended up having to block the number. It has turned me off using flybuys travel

Hi, I have been in recent contact with Katelyn regarding matters about our upcoming cruise and train trip. She has been amazing. Very prompt in… Read more

getting the answers emailed to me. The emails always answered my questions with no room for doubt. Unusual sometimes these days. I have every confidence in Katelyn. She is a credit to your company. Kind regards Glenda Moore

Our friends and us enjoyed the murder mystery at Westcott Manor dinner party we threw at our house. All of the resources helped add to the vibe of… Read more

the night. I was able to join in as the host too, as the resources told me not to look. A fun experience and very reasonably priced!

Friendly & responsive service from all staff at Clean Cruising. My contact is usually Dannielle, but if unavailable get quick response from other consultants. Show details

The Best of Japan 16 days Tour was an incredible positive experience from arrival to Tokyo till the last day in Fukuoka. Loved everything about… Read more

Japan, people, food, history, beautiful cities and natural wonders, history. Our wonderful tour guide Edna has given us unforgettable guidance and helpful support throughout the journey. Edna has incredible knowledgeable, friendly personality, sharing and making sure everyone is looked after and comfortable. She certainly is the best ambassador for the Tri a deal and her country. I've travelled world, and can confidently say Edna is one of best tour guide I came across. Highly recommended.

We had such a wonderful time staying at Casuarina . It is a very stylish home, great for a getaway. Everything is beautifully set up, nice and cosy.… Read more

Our host has been so thoughtful and have given us little treats to make our stay more memorable. The place is very private and we had kangaroos and horses around us. We have definitely enjoyed our 2 nights stay.

Just completed the first of 3 holidays through TravelOnline and could not be happier. Our consultant was just so helpful and any questions we had she… Read more

answered very honestly and accurately. Well done Kimberley. We will continue to use TravelOnline for further bookings.

Be very cautious dealing with Global Work & Travel. What stood out wasn’t just one issue, but how GWT's process is structured - all the risk sits… Read more

with the customer.

Things can move very quickly from an initial enquiry to paying a deposit, even while important points are still not fully clear, such as eligibility, conditions that need to be met, and exactly what you’re committing to. It’s easy to get caught up in the excitement and momentum, but at that point you’re being asked to pay before you really know if the service can go ahead.

The reality is that once you’ve paid a deposit, you don’t know how your circumstances might change. Visa outcomes, health issues, or life events can all affect whether you can proceed.

When that happens, this is where GWT’s approach causes the most stress. You can find yourself stuck with credits that aren’t actually usable in your situation, and no realistic way to get your money back. In practice, you end up out of pocket and carrying the financial risk.

Trying to resolve things afterwards is also difficult. It often turns into long back-and-forth communication with no clear outcome. Where there’s disagreement about what was said or agreed, there isn’t clear access to the underlying information needed to properly verify it, which makes it very hard to challenge their position.

Looking at other reviews, this doesn’t appear to be a one-off. A similar pattern comes up repeatedly. Once payment has been made, the incentive shifts and the risk sits with the customer, not the company. That naturally affects things like how suitable or well-aligned placements are.

The key takeaway is this:

- Don’t pay anything until you are completely clear on what exactly you’re getting and whether you can actually proceed. - Confirm eligibility and any conditions upfront - Get key details in writing, don’t rely on verbal conversations - Understand exactly how refunds, cancellations and credits work in practice - Question anything that isn’t clear - Most importantly, slow the process down

These programs are designed to feel exciting and time-sensitive, which makes it easy to commit quickly.

Take a step back and make sure everything is clear before any money changes hand, because once you’ve paid, you are the one carrying the risk.

Cruise guru, has an amazing range of tours and cruises at very reasonable prices, very happy withthe service. Show details

We were extremely happy with our holiday. Obviously the extra excursions cost a lot more than we expected however we did them and thoroughly enjoyed… Read more

them. Our guide was extremely helpful Would like to have had a bit more spare time to wander however we understand that when on a trip like this it is a lot of rushing to get to the next once. Too many temples and shrines however done were optional and we chose not to do them.

Great experience and easy transaction. Will order through Experience Oz again.

Emily Lewis gave great service and was very patient with lots of back and forth to get the right holiday experience booked - we cannot wait until Nov for our trip to Fiji. Thank you Emily :)

Room 302 was extremely noisy. The sofa bed was unacceptable which meant with 3 of us all wanting separate room because of snoring etc had to share a room. The lift was very slow. I was disappointed. Show details

I booked an expensive tour but realised it was for the wrong date and had to cancel. I emailed straight away but their terms and conditions state… Read more

there is a 10% cancellation fee. Greg in the customer support team helped me with this promptly so I have gone from a disgruntled customer to a returning customer.

Apple Fabe Travel Support Travel Directions Pty Ltd ACN 611 467 255 Global Escapes Travel, Kiwi Escapes & Australian Escapes Holiday & Travel Club … Read more

AITUTAKI AND RAROTONGA – COOK ISLANDS 25 MAY – 1 JUNE 2026 GILLIAN WOLFF AND RICCARDO MASCETTA The experience of the Cook Islands, the culture and scenery and the booked tours were all so interesting. AITUTAKI – TAMANU BEACH RESORT Tamanu Beach Resort and the villas are just beautiful and the gardens amazing with a path down to the lagoon where we swam and used the kayaks – it’s truly a stunning place. We had dinner at Resort Tave’e which was a short walk down the road and we liked the food. The Bishop Cruise which left from Ootu Beach was a fantastic day out with ukulele and singing by the crew. I met other tourists and enjoyed finding out about their travels. The day was sunny and we swam at One Foot Island and a buffet lunch. There is a small issue with the resort – in that the main reception and the restaurant area are on this side and then a large privately owned block separates the other area of villas (ours Room 105) and so to have breakfast or a dinner you had to walk down to the beach and walk along the sand – no footbath. The other option was walk along the long driveway – which had rocks – so needed a torch and then along the road back to the reception and down to the restaurant. The weather was perfect – warm days, sunshine. RAROTONGA – KIA ORANA VILLAS AND SPA The location is very handy with a short drive to the main area of markets. The Highland Paradise evening was amazing with the dancing and history and a nice buffet. Good to have the pickup bus. We did a few hours with Raro Reef Sub Marine Life Eco Tour – which advertises, trevally, sharks, puffer fish, shipwreck and we wanted to see turtles and none! So, for the money it was disappointing and felt a bit sea sick. The Vaima dinner was very nice and thankfully we were back at villas for an early sleep as up at 6am for flights home. If you would like more information regarding some concerns about the hire vehicle and also to see some nice photos then I need a mobile number to send from my phone. The bookings for all the flights and the tours went very much to plan. I wrote to RaroRentals about the car issues and if you would like a copy of this I can email the letter. Thank you for the experience and the people. I appreciate Australian Escapes for the itinerary. Gillian

Please don't fall into the same trap as us. Our July 2025 booking and deposit (cruise, flights, accommodation for an October 2026 trip) led to an… Read more

invoice that clearly, boldly stated that payment of balance not required until June 2026. In January, the story changed. We were now required to pay a further deposit of $12000 immediately to secure our trip and, by the way, our flight costs had increased by a total of $4800 despite initial assurances that the quote definitely covered our requested flights. We cancelled in January (9 months ahead of planned trip) and were informed that a $1000 penalty would apply, and that the balance of our deposit would take up to 12 weeks to refund. This despite assurances from the actual cruise line, the airlines and the accommodation venue that any cancellation that far ahead would not, from them at least, require a penalty. We regard ecruising's approach to be classic bait-and-switch misleading advertising and have lodged a submission with the Australian Competition and Consumer Commission accordingly.

Prompt and reliable online service. Although it took a little longer than some other online booking services to issue the tickets, I was kept well informed throughout the process and felt well looked after. Overall, it was a very pleasant experience.

Silk road explorer tour was excellent and more than filled my expectations. Did not encounter additional or unexpected fees Show details

Booked Rainbow Beach and Kgari through Peterpans, epic trip highly recommend Show details

Amy was very excellent guide. Very knowledgeable and professional. Very well spoken in English. Local knowledge and pride in the city. Overall excellent experience! Show details

I complained about the cleanliness of this property to Professional Holiday homes and was offered a $200 credit to stay at the same dirty holiday… Read more

house.... Not really a 'gesture of goodwill'. The place is crawling with cockroaches and littered with cockroach poo all through the kitchen and bathroom. There were dirty underpants outside, the gate was off its hinges and the door couldn't be accessed as it the screen for the code was so scratched. I paid more for what looked like a 'nicer' place than others in the area. Its not. Go for something cheaper.

This is the response from Professional Holiday Homes after I had raised concerns during my stay. I will never book with them again.

Thank you for your feedback regarding your recent stay. We have reviewed the concerns you’ve raised. We acknowledge that some aspects of the property presentation and maintenance did not meet the expected standard, particularly in relation to cleanliness and the items you noted. These matters are being followed up internally with our housekeeping and maintenance teams. In relation to the fire pit, this is a seasonal feature and is only available for use between May and September. As your stay was in April, it was not available during your booking period. We also note that concerns are best raised during the stay so our team has the opportunity to attend and resolve them promptly, in line with our Rental Agreement. As a gesture of goodwill, we would like to offer you a $200 credit toward a future stay at this property. Please note that this credit is valid for use at the same property only.

Do yourself a favour do not book a holiday with discover australia I have been twice before and holiday was ok its the staff not communicating… Read more

between flights department i have booked again but it's been that stressful i don't even want to go now was supposed to be a nice holiday with my family they assured me we would all be on same flights 7 people but not the truth has cost me more money and still not all on same flights. Not even sure we are staying at same motel not happy won't be booking again

Laetisha made booking our cruise so easy! She was friendly and knowledgeable, we are thankful for how easy the process has been with her help. Show details

Update- [Name Removed], from Phil Hoffman Travel, contacted me after I posted the review before. They tried??? Nothing they can do. We paid for the… Read more

more expensive interconnecting rooms, no rooms. Once the mistake is made and it is re-sold, it is gone. Bad start to our holiday. Terrible! Very disappointed.

Original review:"Not happy. 1 week to go and we are all stressed before travel. I went in months ago specifically to book interconnecting rooms on Disney for my 5yo and 7yo. All booked, rooms assigned, and paid for. Another person wanted to join us, so I said ask him to ask agent if that is possible.

Now, no interconnecting rooms and nothing. 1 week to go. Not happy!!!"

We are on The Darling and Murray Rivers Rendezvous coach tour with FOF holidays, Chips and Leanne are treating us wonderfully well. We're feeling… Read more

safe and secure with Chips our Captain and being pampered beyond words by Leanne . Just one of sites we've seen so far that stands out is The Chambers of the Black Hand at Lightning Ridge an experience that can't be missed, Approximately 85 steps down underground , the most amazing wall carvings, really a must see. We have more exciting days ahead.