Luxury Escapes

We love Luxury Escapes and they have quickly become our choice provider of accomodation when we go away, both locally and internationally. We have booked several overseas accomodations including resorts and villas. The standout for us is the price is always the best when compared to other providers and we have always had amazing inclusions. Our… Read more ·  1

most recent stay was the Brisbane Marriott on Easter weekend and whilst the price was $10 more expensive than another provider we received a beautiful Easter themed breakfast valued at $65 each. So worth every penny! Love the extras we had always got through Luxury Escapes!

Well designed villa with spectacular views and everything that you require for a getaway. Wonderful garden setting bringing wonderful lots of birdlife. Show details ·  1

Luxury Escapes is our go to for holiday bookings. Their service is exceptional. Response times on queries are lightening fast. Deals offered are terrific value. We have had to make changes to reservations and have even had to cancel and it’s never a problem. Show details ·  1

An absolutely stunning hotel. An amazing experience shared by all. This hotel will be extremely hard to beat. The best hotel we frequent flyers have ever had the privilege to stay in. Show details ·  1

This is the second time we have stayed at Finolhu on Baa Atoll in The Maldives, booked through Luxury Escapes. We can highly recommend this absolutely beautiful resort, and will most definitely be going back again one day. From the moment you arrive in Malé and are whisked away to Finolhu's own private lounge while you wait for your seaplane you… Read more ·  1

know you are going to be well looked after. The resort is stunning, our overwater pool villa just magical, the scenery is breathtaking, food absolutely delicious, plentiful, and a different cuisine theme each night, as well as 3 specialty restaurants to choose from, free flowing cocktails on the Luxury Escapes package and so much more. The unbelievably clear blue water is stunning with abundant fish life, and if you are a diver, the Dive Butler are an exceptional dive operation in every way - great crew, awesome boat, excellent gear, and mind-blowingly beautiful reefs to explore. Don't think about it - just book it!

We stayed at Double-Six Luxury Hotel Seminyak for our anniversary, and everything was perfect. Upon arrival, we enjoyed refreshing cocktails, and our Leisure Suite was huge and beautiful. The swimming pool overlooking the ocean was stunning. The Rooftop Sunset Bar quickly became our favorite: during the day, it served a fresh All-You-Can-Eat… Read more ·  1

Buffet and Made-to-Order Breakfast, and at sunset, it transformed into a relaxing bar with locally inspired cocktails, floating pods, and ocean views. We also enjoyed dinner twice at The Plantation Grill—the food and desserts were excellent—and the couple’s massage at the spa was wonderfully relaxing. The staff was friendly and accommodating, and the central location made exploring Seminyak easy. Highly recommended for luxury, comfort, and exceptional service!

We recently booked our Bali holiday through Luxury Escapes, and the entire experience was absolutely seamless from start to finish. The support provided throughout the booking process and during our trip was exceptional. Every detail was well organised, communication was clear, and any queries we had were handled promptly and professionally. It… Read more ·  1

truly felt like a stress-free luxury experience. Everything ran smoothly, which allowed us to fully relax and enjoy our holiday without worrying about logistics. I highly recommend Luxury Escapes for anyone looking for a well-planned, premium travel experience. We will definitely be booking with them again!

My sale support person mark was fantastic so professional and accommodate my ever needs amazing and I could not ask for better service well done he was so supportive thank you Mark Show details ·  1

Stayed at the Double Six Resort in Seminyak through Lixury Escapes. The whole experience was exceptional. What an amazing pool - perfect depths and temperature, comfortable sunlounges (with no trouble nabbing one) and a convenient deck bar for refreshing drinks - and free flow cocktails. That is just the beginning. Travelled with my 17 year old… Read more ·  1

son and his friend and the room was spacious, comfortable and private for us all - with aircon just right temp. Breakfast buffet and a-la-carte selection was never ending.. Lunch and dinner was plentiful and The Plantation Grill was an unexpected penultimate fine dining experience. Let’s not forget the complimentary massages adding to the relaxation. First stay at Double Six and I will be back. Staff and butler service was amazing - immediate response and care shown when I had to call a Dr in for a troubling chest infection. Lemongrass, ginger and honey tea was a welcome remedy - along with some sun-kissed hours by the pool.

Just booked my second getaway with luxury escapes , great deals and wonderful service from Georgia T today Georgia’s attention to detail with getting me the ideal flights and accommodation with inclusions was fantastic - highly recommend My next trip is to Khao Lak - La Vela can’t wait I also had a recent trip to Singapore and Danang Vietnam… Read more ·  1

- which was amazing with Luxury escapes in September , highly recommend the Hyatt regency resort and spa Danang , the residences for a romantic trip

Again the staff involved in creating a honeymoon getaway were excited as I was to book and find us the best deals

Shout out to Maddy P , Sarah, Bella C and Fraser for great customer service

This is my second trip with L/e, I was pleasantly surprised by how well the trip was organised and planed with me, will definitely try to make my future plans with Josh or Fraser again, the friendliness and no rush to seal a deal or make a enquiry can other companies use as their reference as this is my 52 trip in the last 39 years and so thanks guys for your help support and advice, John Palmer. Show details ·  1

Nicole G was absolutely incredible throughout the entire process of booking our honeymoon. She made everything smooth, stress-free, and effortless on our end. Professional, thoughtful, and willing to go the extra mile, Nicole even arranged for us to be greeted with wine and chocolates upon arrival at our hotel. We will definitely be using her every time we travel! Show reply

I had a problem but luxury escapes after having to contact them several times have fixed this for me. Show details ·  1

Had a issue with our upcoming flight details, rang and spoke to Fraser, he understood the issue, offered to contact airline and sort it out, and ring me back, a short time later he rand the issue was rectified. Fraser showed excellent customer service skills, and was a pleasure to deal with, that’s why we use Luxury Escapes for our travels. Show details ·  1

My wife and I needed an affordable winter getaway, and I phoned Luxury Escapes to see what they could offer. I had the pleasure of talking to Sarah M who asked if there was a special occasion. It happened to be my wife’s birthday in a couple of weeks, and I mentioned I wanted to get away from Sydney’s cold winter. I randomly suggested a quote… Read more ·  1

for Hamilton Island, return airfare, accommodation and daily breakfast. The quote Sarah provided was affordable and I proceeded with a booking.

I discussed our holiday with friends, and they wanted to join us. I called Sarah, placed their booking and she processed it with a sense of urgency.

I found Sarah to be engaging; personable she demonstrated attention to detail, and she possessed a genuine desire to ensure we had a quality experience.

Well, Sarah did not fail to deliver. I am confined to a wheelchair, Sarah arranged a private transfer from the airport to the resort in an accessible van, the resort provided a chilled bottle of Champaign to celebrate my wife’s birthday, a fruit platter and $100 resort credit.

We will contact Sarah to package our Bali holiday next year

Thank you, Sarah M, from Luxury Escapes Sales

I spent 8 nights / 9 days in the Palace Suite as I was upgraded from the Palace Room. The staff, amenities, food and variety of pools was excellent. I usually stay at the Mulia but took this special at Ayodya and wasn’t disappointed. So close to… Read more ·  1

everything, fantastic massage packages and close to the Padawa Par 3 Golf Course. Luxury Escapes and the packages inclusions were exceptional. The transfers were spot on. It was my 22nd visit to Bali and this was great. Don’t miss out on the afternoon teas, yummy with great service with friendly and attentive staff as only the balanise can do. I didn’t need my power bank as the rooms have usb c and lightening connectors.

Luxury Escapes markets itself as a premium travel platform. What it actually is, is a booking intermediary that takes a commercial margin and accepts no meaningful responsibility for the product it sells you. Our stay was a significant failure across multiple fronts. The room did not match the listing. A persistent air conditioning fault… Read more

disrupted our sleep across the entire 6-night stay despite being raised three to four times with the hotel. Engineers attended twice and confirmed there was no fix. On our final night the room was left permanently cold, well below 18 degrees. We had packed for a tropical climate. We were freezing and did not sleep.

We submitted a formal complaint to Luxury Escapes with full documentation and photographs. Their process was to refer the complaint to the hotel, who assessed their own conduct and found in their own favour. Luxury Escapes accepted that outcome and closed the case. There is no independent review, no advocacy for the customer, and no accountability.

As a Gold Societe member, my loyalty counted for nothing when it mattered. The complaints process is designed to protect the platform, not the customer.

I would not recommend booking through Luxury Escapes for any stay where you expect accountability if something goes wrong. Book directly with the hotel — at least then you know who is responsible.