Strathfield Car Radios

Thanks again for the excellent professionalism and service. Great genuine customer friendly service and knowledge from theo . Really happy with the JVC head unit . Highly recommend strathfield car radio Liverpool. Kind regards Tony. G Show details

Got played. Asks for a unit that simply has CarPlay and could mirror videos from my iPhone . Sold me a KW7522s . ($1100) installed. After trying everything I found that it no longer Supports iPhone mirror. Going back and looking forward to there explanation and the action they take to resolve this situation. TBC…….. Show details

Amazing – Big thanks to the boys in the workshop and the showroom! They explain everything that goes into the car to the very last detail. They don’t muck around here definitely recommend

Totally awesome crew – I had a problem with my alarm in my car came into Strathfield at Liverpool the guys were great checked the car out found water in the module had a replacement fixed the car no more problems would recommend these guys to anyone, they epitomise the word professional and they talk you through everything and give the best advice. Show details

Part problem fixed!! – Changing my 1 star review to a 5 star because this business addressed my problem, were extremely apologetic and polite, put the correct part straight into express post and included a return bag and label for the wrong part they sent first. THIS is the way to fix a customer problem! Well done and thank you!!!

Poor customer service & install. Would not reccomend or return – Poor experience all round. Customer service by some staff really lacking and final product was rushed and poorly done. Had to take the car to another company to fix. Take your business elsewhere Show details

After sales suppkrt – Bought a Kenwood double din stereo, no problem with product or shipment, however the after sales service is absolutely crap. I bought the stereo for my caravan, so don’t need car model specific fascia etc just a plane ordinary fascia and a mounting bracket. So here I go ring Strathfield tell them what I need. Due to K ack of English speaking… Read more

people the concept of not fitting to a car was to hard for them, what model car”its a caravan” which side dies the driver sit”it’s a caravan” but what model car is it”it’s a caravan” I was getting a little annoyed about this time. Anyway they decided to send me to the workshop fat additional advice. So a few hours latter they called back, examine for the 10th time what I needed, “ok not sure what we have, will speak to our fitment team” well surprise no call back, no info, nothing. Decided to visit my local super cheap store, lo and behold there is a generic Fitment kit supplied through a supplier of Strathfield. Fitted it all up an all good, Strathfield Zero help and wouldn’t waste my time with them again.

Poor service – I called several times to try and buy a head unit for my car I found the staff member acting smart.. He should know that customers call for advise as well.. Very bad experience Show details

Popped into for a quote today to me greeted by Arthur. He was fantastic, great customer service skills, really knowledgeable. Efficient service. Will be back. Thanks ARTHUR Show details

luke and the team done a fast and efficient uhf radio install for me today thank you – i rang luke at the liverpool store today and talked about uhf radio he said come in and have a look which i did luke said they can install today if id like it done i said im a bit worried about the traffic heading back home they installed the radio straight away i think about 30 minutes and it was done very tidy neat job thank you luke and the team really appreciate what you did today mark Show details

Great product knowledge, excellent customer service – Purchased a new Kenwood stereo with reverse camera. The product knowledge and customer service was excellent. My system looks great and the camera is crystal clear. Would absolutely recommend the Liverpool store. Big shout to Aaron who was so busy, but made time for each and every customer. Show details

UNPROFESSIONAL TERRIBLE SERVICE – Unprofessional, ask for deposit and after they change the booking day if you can't be there refuse to refund your money. Staff on the phone he was sleeping didn't answer to my questions. DON'T GO THERE I wish I knew before. Show details

Frustrated with the waiting time – I booked my car in for the aerial to be looked at as it was not picking up AM. It was booked for 3pm but was not looked at until 5pm. I had to wait, I did some shopping of an hour and upon returning to the shop the car was not looked at. I had to wait another hour in the shop and no chair was offered during this time. I went away feeling quite frustrated and in the end they could not fix the problem.

Untrustworthy – Popped in to see them about a unit I purchased a year and half ago . The unit Never worked with the hands free microphone. I finally got the unit out to take it to them for appraisal . I had two removable face units we tried both in the shop and could not get it to work. I was offered to purchase a new unit. I kindly refused as I did not want to… Read more

have the same connection problems. Left the shop but unfortunately left one of the head units behind. Rang up several days later to ask if they have it. And I was treated like a dum sucker. They are a bunch of condescending Individuals. Would never buy anything from them. Poor customer service with unnecessary arrogance.

Damaged my door speaker cover while installing dash cam – I booked my Mercedes clc 200 kompressor to have dash cam , reversing camera and in dash media player , and when I went to pick up my car I straight away noticed to broken speaker cover on driver side door . Long story short the owner of the business replaced my broken part and I was a happy customer Show details

Tricky sales techniques – Tricky sales techniques....be careful and avoid if possible. I asked them to have a quick look at my faulty radio. Took it out, blew dust from the connections, back in and it worked. it took about 20 seconds. "That will be $80"!!!!

Great shop very happy purchasing from them – Very easy to navigate their store, had the product in stock. They are a great shop for my audio needs and I am most happy with my new stezza. highly recommended and hope to deal with again.

perfect service great product – I was given perfect service at the store they helped me pick the right product for me. I felt they really wanted me to be happy with my purchase. I was not sure exactly what product was right for me and they made sure i bought exactly what i needed. The service was perfect Show details

Dishonest business practices and avoid – Deceitful business practices and was served by an arrogant and dishonest salesman [name removed]. Had a front camera, Alpine Type Rs and Kicker Key amp installed. Was advised that they don’t stock the Kenwood cmos-320 cameras and the camera they have are better display, even though it’s listed on their website. The camera fitted display’s was… Read more

terrible and my factory camera was better. After the install job they refused to give the mic which comes with the amp. Only after contacting Kicker directly and was forced to hand this over, was the mic returned. Even when picking this up they were still hesitant to give it and their installer making smart butt comment about having 50 mics if I wanted.

Good Service and quality products – Bought a Pioneer head unit. they are the only people who had the item for reasonable price. Buying a sub-woofer today. I was checking head-unit prices for more than two weeks. These guys are awesome. recommend to anyone. Show details

Some good, more not good though – Oct 2018 I bought pair of component speakers, pair of 3 way speakers and an amp. The amp was ex demo. In December 2018 I went back for double din dab head unit and Ford Focus facia. I never installed in the focus having turned the car over in June 2019 to a Kuga. I finally got around to installing speakers and amp but had the amp wiring performed… Read more

by Sound Master Granville (closer to me) in Nov 2019. Amp was dead. So went into Strathfield car radio and they accepted that amp I bought 13 months earlier had only just had its first install and that they would recognise warranty if needed. (that was great). Anyway they wanted to ascertain it was a dead unit, so had to bring car back another time. (More tolls and petrol). Confirmed it was an internal short and would credit me the cost. Put towards new amp which they connected up. Previous evening I tagged every wire. Glad I did. On pickup Danny noted the previous wiring had power and signal cords running together (I admit that isnt good practice), it didnt sound right and recommended they rewire the lot. . I got home and I checked speaker terminal block. All wrong. (BLAUPUNKT was L-,L+,R-,R+. Replacement Pioneer was L+,L-,R-,R+. So wires 1 2. 3 4 L to R were done 1243. Shouldve been 2134. I swapped and sounded fine. So Im assuming original wiring was correct. (If I hadnt had tagged the wires I wouldve been caught between two providers saying theyd done right). I called Strathfield next day and was informed they check phasing and dont rely on what was previously wired. That wasnt my experience. So in summary they recognised warranty for item 13 months old (yeah), but had put a dead item out of the box back into a box for clearance sale (boo), and tried getting me to get them to do a re wire (boo). Maybe if I went with them for a complete purchase and install they might have been more attentive. Anyway not sure now if I (or one of my children) ever have a bigger install Id ever go back.

Do not recommend – Gods at selling products but not impressed with the installation and too busy to explain produce once installed didn’t seem to know product told to google will not use again Show details

Speakers had been used and repackaged – Ordered some speakers and they arrived repackaged, security seal had been opened before as it was barely sticking to the box and foam broken in the box. Very disappointed. No reply to email, no refund or return offered.

Very rude, untrustworthy, unprofessional young people! – made me wait 1 hour and half just so someone can start on my car when i had an appointment with them! made me late to my appointment! The installation was horrible horrible!!! They didnt even follow what i told them to do and so now i need to get someone else to fix their mess at my own cost!!! they even scratched my rear door panel and it it… Read more

doesnt look to be an accident because they got offended when all i did was ask them a question but i think i hurt their " professional " feelings, unbelievable!!! dodgy job and Very disrespectful! Beware! they remind me of mcdonalds.

Got a full audio system installed, perfect work – Already had all the parts needed for my stereo, just got new speakers from them, they installed the audio system and it has been perfect since day 1. Got Two 15 inch subs and it slams, good quality install, no complaints. Also the range of products and prices are great.

At Strathfield Franchise highly recomend – In store Danny manager and rest of staff absolutely fantastic. Expert advise about right products fantastic installation job . They went over and beyond working on our car. They new what they were doing. Its been a long time ive been this happy with a company. Got reverse sensors. Front back up cameras , mongoose alarm, and kenwood audio… Read more

visual system installed in one day.

I highly recommend this franchise. So professional and on time.

Amazing service – Amazing customer service ! Very friendly, quick and know exactly what they’re doing. Made me feel very comfortable and confident with their work.

Great service ever!!!! – 3 weeks ago based on a recommendation from a friend, I visited SCR in Concord because the AUX in my car was not working. I made an appointment and on arrival one of your staff members Danny came to greet me and immediately checked my stereo system. Following the service, I asked if he could please send me a report for AAMI to which he did… Read more

immediately. I just wanted to say that I was very happy with the service, the professionalism of the staff and I would highly recommend this company to anyone that needed a good professional service. Additionally it was an absolute bonus to find that as my service took less than 15 minutes I didn't have to pay a cent. Very happy!

Please note that the address on your website states you are situated at 57 Parramatta Rd, Concord, however you are situated at 59 Parramatta Rd, Concord