Best Pet Shops
Petstock 🏆 2026
- See all
Great pricing and value. Had no issues with my click and collect.
Pet Circle 🏆 2026
- See all
Don't buy here. If you change your mind, you will receive store credit instead of a refund of your funds to the original payment method. For me… Read more
it constitutes an exclusion criterion when a big company like Pet Circle carries such customer unfriendly terms.
I for one do not wish to track 'credit' I might have at singular sellers as a private person.
I guess, I will use up my 'store credit' and will have been a returning customer for the longest time.
Bye, bye Pet Circle. It was nice for as long as it lasted.
Budget Pet Products 🏆 2026
- See all
Kitter wood pellet litter is affordable, great value for money and very easy to clean. It does have a slight woody smell that doesn't escape my cat's litter cupboard.
Petbarn 🏆 2026
- See all
This is for the Upper Coomera store. I had the absolute pleasure being served by a lovely young guy called Joey. He was kind, considerate and… Read more
helpful. He is extremely good in customer service and fantastic at his job. The young lady Abs was lovely as well.
Pet Chemist
- See all
Repeat Script Order Easier than it appears. Didn't need to fill out all the script info as it was a repeat, but was a bit confused by the form itself.
The Vet Shed
- See all
The Vet Shed always have affordable prices and a large range of products.
- See all
Very Happy Customer – Easy to order, free delivery (for 20kg bag of puppy food), well packed and arrived on time!
The Brooklyn
- See all
The Brooklyn company & product are absolutely AMAZING. Highly recommend this dog bed - ordered the 2XL size for my 63 lb Golden Doodle and she LOVES… Read more
it. Also want to mention that there was a small glitch with my delivery … the company & customer service to correct the issue were a dream to deal with and went over and beyond to make it right immediately… I rank them 12/10 for customer service (THANK YOU Maria).
- See all
I absolutely love Dog Friendly Co’s Signature Kit Harness and Bungee Lead in Burgundy! My 9-month-old English Cocker Spaniel puppy is full of… Read more
energy, so finding gear that is stylish, comfortable, and durable is really important. The burgundy colour is beautiful and looks even better in person, giving a premium, classic look that always gets compliments on our walks.
One of my favourite features is the customised name tag. It adds a personal touch while also providing extra peace of mind when we’re out and about. The harness feels incredibly secure and well-designed, with a great fit that allows plenty of movement without compromising safety.
The bungee lead has been fantastic for absorbing those sudden puppy pulls and bursts of excitement, making walks much more comfortable for both of us. The quality of the materials is excellent, and even with daily adventures, everything still looks and feels as good as new.
If you’re looking for dog gear that combines style, safety, comfort, and durability, I highly recommend the Dog Friendly Co Signature Kit. It’s quickly become my go-to walking set, and my pup looks very handsome in his burgundy kit!
Pawezy
- See all
FITS COMFORTABLY AND WORKS PROPERLY! I’ve purchased a half a dozen “greatest on Earth” dog harnesses that don’t fit or work so I was trepidatious… Read more
about this one BUT my concern was unnecessary. This really is A GREAT harness. Fits my pitbull perfectly without rubbing when he gets excited and pulls, and of course it’s strong enough to withstand his pulling…you’ll understand if you’ve ever walked a muscley, energetic pitty.
Barney Bed
- See all
Very disappointing & shocking packaging. Picked up bed in pretty much a mangled box. For a premium dog bed that remains the most pricy on the market,… Read more
paying it at full price, for service as such. Not acceptable. Was initially thinking of getting another bed but with this, really makes you lose faith in the brand that they proclaim to be
- See all
I often buy from them as they are excellent service and products!
- See all
Ruby my choc lab, loves the broccoli. She’s had it for about 6 months. Still gets it out of the toy box and chews on it.
Aquatic Supplies Australia
- See all
They are slow with actioning dispatch. Rude and after they ignored me I put up warning in facebook as you can't actually put a review on their home… Read more
page, this is one of the replies:
On Wednesday 29 April 2026 at 10:18:15 am ACST, Aquatic Supplies <> wrote:
We are reporting you to ScamWatch and the Police for this harassment.
Do not contact us again.
[Name Removed] Aquatic Supplies Australia Pty Ltd Web: aquaticsupplies.com.au
Facebook Messenger PO Box 7076 Greenway ACT 2900
Then I receive a slim coat not antibiotic.
Then I received this. I wasted over 40$.
I don't recommend them at all
We will be commencing legal action against you for defamation in court.
Pawssum
- See all
Clear communication, great service from first point of contact. Amazing Veterinary advice & care from Dr Nicholas Tan.
Sash Beds
- See all
A triumph of style over practicality – I was surprised when the large sized bed arrived in a very small box; vacuum packed with every ounce of air sucked out. The bed took the suggested 72… Read more
hours to reflate but was still lumpy and sagged within the cover. However, when removed from the cover and given a good shake it did start to look more like the product photos. The main bolster cushion is a long sausage filled with some sort of material and the second central cushion a round filled shape and when stuffed back into the cover does form a comfortable dog bed. I ordered a 2nd cover because when one is being washed there basically is no bed just two separate fiber filled cushions. The cover does wash well and my dog does like sleeping in the bed but in fairness he would sleep pretty much anywhere. The bed is stylish and looks good but is pricey and a bit over-hyped.
Petzyo
- See all
My dog molly has been eating the kibble for about 4 years. She really enjoys her food. Has no digestive issues. A beautiful soft shiny coat that always gets compliments for. Im a very happy customer.
Mighty Munch
My dog loves them, but they don't love her. They are ever so slightly better health wise than Greenies, but ultimately they are still full of… Read more
fillers/carbs even if it is tapioca flour.
If you are trying to maintain a healthy weight or lose weight, these aren't the treats for you.
- See all
I’m so grateful to be part of the RPBA community. The resources, education and support have been invaluable, especially as a first-time breeder. It’s… Read more
reassuring to have access to so much knowledge and guidance, and I highly recommend RPBA to anyone wanting to breed responsibly.
Olly's Box
- See all
Boogie absolutely loves her Ollys box and is always diving in nose first to pick out her favourite toy and treats. We absolutely love seeing her this happy! A big paws up from our Girl Boogie
PetO
- See all
Great service. They had the product that I was after, much cheaper than the supplier I usually use. Delivery was very quick!
Petpost
- See all
Great service to southern Tasmania both in terms of speed and price. I live 20 mins from two major pet product businesses yet the availability of a… Read more
vet prescribed food for my elderly cat is completely erratic. I have a standing order and, in the week before it's due, Petpost contacts me to see if I want to change the order in any way
- See all
BUYER BEWARE – La Luna Pet Care I used La Luna’s online quiz to find the correct pet door insert for my patio door. Based on their own… Read more
recommendations, I purchased the product they suggested — only for it to arrive and not fit at all.
We followed their return process and sent it back in otherwise perfect condition. The only issue? There was a tiny pencil mark (literally a millimetre or two) from the installer trying to measure and make it fit. A mark that could easily be wiped off.
La Luna has now refused to refund us, claiming the product is “unfit for resale” because of that tiny mark.
Very disappointing customer service, especially when we relied on their recommendation system in the first place. Please be extremely careful before ordering and make absolutely sure it will fit — because if it doesn’t, you may be left out of pocket.
Flowzy
- See all
Ordered mine on the 3rd of may it is now the 18th of may and dont have it, they drop ship from china that is not a proper aus company, this place is a joke
Aquarzon
- See all
Aquazorn has an amazing selection of plants and aquatic stock. The shipping and customer service is top notch and all my plants arrived happy and… Read more
healthy, carefully packaged along with my other items I purchased. Will definitely be purchasing more products in future from Aquazorn. Big thanks to Adrian & the team!!!
- See all
Can’t recommend them enough! Excellent cat food range and fast delivery.
- See all
Purchasing a catio from Betta pet Systems was the best decision I have made for my cats. It came well packaged with very easy instructions on how to… Read more
put it together. They shipped this to Sydney for me. It was very easy to assemble and connected well to the wooden base which I also purchased. My cats are loving it and my escapee cat has now completely stopped all efforts to escape when the door is opened. I also purchased the tunnel so they have access to this outdoor space 24 hours a day. I also liked that I could choose a colour so it matches nicely with my house and fencing. I would highly recommend this product both for the high quality product it is but also for the company who went above and beyond to ensure that it would with the specifications I needed for various holes that were either cut or needed to be cut so this would work for me. This household now has 2 very happy and contended cats that get to enjoy an outdoor space safely.
- See all
Sent the wrong fish. Making it my problem to sort out, instead of simply fixing their mistakes. Poor problem solving. Parachromis yellow jacket mistaken for a geophagus... come on guys pick up your game.
- See all
Could not get over how beautiful Frankie was when he arrived. The attention to detail and quality with these plush toys is next level. Even the… Read more
packaging is gorgeous. These are not just for puppies. I have a beautiful 3yr old rescue who has a lot of anxiety and was waking up to three times a night. Since getting her Frankie, the last 3 nights she's slept through and I've needed to wake her up in the morning - not the other way around. Highly recommend for all pups of any age who need some extra comfort to feel safe in the world. Thank you Riff Raff! I am one very grateful fur mumma.
Specialised pet store vs general supermarket: where should I shop for my pet?
Pet stores carry a greater variety of items and brands, with some pet stores carrying as many as 100+ pet food brands. On the other hand, supermarkets do stock some items for pets, but they are limited - only enough to fill a few shelves in an aisle.
If you’re unsure of whether you can pick up an item for your pet during a quick mid-week grocery shop, or whether you’ll need to schedule a trip to a pet store, consult the table below to see what each usually offers.
| Pet store | Supermarket |
|---|---|
| Extensive range of pet food brands | Limited pet food |
| Broad range of medication + pet supplements | Basic medication |
| Dedicated pet insurance | Broad insurance that also covers pets |
| Accessories and pet training supplies | Some pet accessories |
| Sometimes offers services such as pet washes or adoption days | Don't offer additional in-store services |
What kind of items can you buy at a pet store?
Pet items and supplies sold by pet stores can be summed up into the following:
- Food: dry, wet, vet prescription diets.
- Medication: flea, tick and worm control, antiseptic, toothpaste + supplements such as rose hip powder, stress relief spray.
- Grooming: shampoo, soap, scissors, shears, brushes, nail clippers.
- Cleaning: carpet cleaning, laundry detergent, odour remover, multi-surface cleaner.
- Training: vibrating collars, clickers and harnesses.
- Pet accessories: standard collars, leashes, leads.
- General supplies: feeding bowls, litter trays, toys, plastic bags to clean up any mess while going out for a walk.
You may need to seek out a specialty store for certain animals
Buying supplies is usually pretty straightforward if you're buying for a cat or a dog, as cat and dog food and supplies are found at most supermarkets and pet shops. However, if you have another animal at home, such as a bird, reptile, guinea pig, or any other less common pet, then finding supplies may be a bit more difficult. Some pet stores may stock items for your animal, but you may have to go a bit out of your way to find the right shop.
If you're looking for specific supplies, it's a good idea to call a store ahead about their product range before you visit them in store.
Pet store services
Other than selling pet supplies, some pet stores also offer services catering to the needs of pets.
- Dog washing: Some pet stores, such as City Farmers, offer a mobile dog wash service that travels to your home. In addition to washing your pets until they’re cleaning and sparkling, mobile dog washes often provide extra services such as nail clipping, flea rinses, and an ear and paw pad treatment.
- Puppy school: this involves taking your puppy to training sessions, in which your pet will become socialised and trained to learn skills, such as toilet training, walking on a lead, and following basic commands such as ‘sit’, ‘drop’, and ‘wait’.
- Pet education: Many pet stores will also have articles and videos on their website for free, that pet owners can consult for handy tips and tricks on how to train and take care of their pets.
How much is a dog at a pet store?
The price of a dog from a pet store will depend on various factors, including age and breed of the dog. Certain dog breeds are considered to be more "valuable" than others and thus will be more expensive.
- Pure breed: A pure breed dog, such as a French bulldog, will set you back by around $5000 to upwards of $10,000. Purebreed dogs are harder to find on traditional adoption sites, as they are highly sought after. You'll most commonly find a purebreed at specific breeders.
- Mixed breed: Cross-breed dogs are common in animal shelters and will usually cost around $200 to $400. Animal adoption agencies are eager to find dogs a new home, so it's rare to find cross-breed dogs for more than $400.
Some pet stores have animals available for adoption or will facilitate pet adoption via third party organisations.
Many adopted dogs will also come already microchipped and vaccinated, as this is the standard procedure once stray dogs are brought into a shelter.
Depending on how old your dog is, you’ll need to spend money on getting your dog de-sexed, which can cost around $300 to $500.
What do pet owners spend the most money on?
Initial costs
According to moneysmart.gov.au, you can expect to pay between $3000 and $6000 within the first year of owning a pet.
Some of these costs will include getting your pet microchipped, vaccinated, and de-sexed. Other initial costs include purchasing pet essentials, such as a pet bed, feeding bowl, kennel, pet insurance, and more.
Ongoing costs
After these initial costs, the most significant amount of money pet owners spend will be on food. On average, a pet owner spends around $800 a year on premium pet food. A common challenge faced by pet owners is searching for a brand and type of pet food that's affordable, yet still addresses the nutritional needs of your dog or your cat.
Another aspect that some pet owners might have to spend a significant amount of money on is vet bills. Depending on why your pet is in hospital, you could be looking at spending a large amount of money. However, choosing the right pet insurance for you and your pet may take a weight off your shoulders, and could also save you money in the long-run.
Pet store etiquette
Buying pet supplies from an online store offers the convenience of not having to leave the house, but sometimes you’d rather go into a physical store in person so you can check for yourself whether an item is suitable or not.
So if you’re planning on visiting a pet store, there are a few things to keep in mind.
Unless the store clarifies otherwise, don’t bring your pet - especially if you’re purchasing pet supplies from a supermarket. If you want to bring your pal along for a little adventure to the store, the stores listed further below are pet-friendly and happy to welcome your pet in-store.
Of course, there are still some limitations. In general, ‘pet-friendly’ usually refers to being welcome to conventional pets like cats and dogs, as opposed to the wild possum you rescued on the side of the road.
Some stores also enforce rules, such as requiring that you keep your dog leashed at all times, or secured in a trolley. To be sure of what you can and can’t do; it’s best to consult with the online website or call up the store in advance.
Popular pet-friendly stores
- Petbarn: is pet friendly, the store only requires that your dog is leashed while inside the store.
- PETstock: feel free to bring along your dog or cat, as customers have been told they can bring their pets with them.
- Bunnings: While it isn't a pet store, Bunnings stocks some pet items, and is known to allow ‘friendly’ pets to be brought into the store - but they must either be secured in a vehicle or trolley or carried around the store.
- Best Friends Pet Store: Their website states that ‘pets are as welcome as their owners'.
Conclusion
Overall, pet stores offer all the items you need to keep your best friend happy and healthy. Whether you’re stopping by to pick up a bag of dog food, or bringing in your pet for a wash, many pet stores are convenient, one-stop shops for everything your pet might require.
Thank you for your feedback. We're sorry to hear the… Read more