New Age Manta Ray

Dreadful warranty service – Have been very happy with our manta ray 19 foot , and the service from new age melbourne. .Until october 3, 2024. We had a problem with the floor. Booked it in on october 3, and havent seen the van since. I was twice told that the van repairs were approved by new age, and that we’d get the van back by christmas, three months after we dropped it… Read more

off. We discovered that the van repairs had not even been started by christmas.Allegedly it was started on monday this week. (Late jan 2025) We are still totally in the dark. No idea if the van repairs have commenced. On the day that we dropped the van off last year, we spotted a new van and asked for a changeover price… we never heard back. After this treatment, and the fact that after nearly four months without it, we cant think of any reason why we would ever buy from new age ever again . These guys have destroyed so much goodwill that it has become a bad joke This whole sorry saga has been referred to consumer affairs

Aftercare service is absolutely appalling – Warranty is non existent, the new age dealer we bought our caravan off in Sydney won’t do warranty claims on our 6 month old van because they have not been reimbursed for previous warranty claims. Do not go near this company Show details

Excellent van, even more excellent service – Although I can’t speak highly enough of our 16ft Manta Ray, it’s the after sales service that blows me away. We are currently camped in Manjimup at the first of our New Age Tribe gatherings. We’re not usually ones to join clubs but after a friend told us how good these ones were, we joined. AsI’m writing this, the staff from New Age, Perth are… Read more

wandering around showing people how things work on their vans, doing minor repairs,and fitting new spare wheel covers if wanted,and all for free. After they’ve finished doing their friendly assistance round they’re going to cook us a sausage sizzle lunch, and tomorrow a bacon and egg breakfast. Last night they arrived with free wine from one of the owners vineyard. I’m constantly hearing about how the sales service is non-existent after a van purchase, and our last van (not a New Age) lived up to that usual expectation. We’re astounded at the way the staff from New Age Perth are supporting their customers. And now to get back to the van. I’m not surprised the distributership isn’t frightened to be in close proximity for a whole week end with their customers. Our van,now six months old, has weathered storms, and a trip to the Kimberley’s red dust. It shows no signs of shonky work man ship. No leaks, and no internal red dust. We’re happy little campers!

MR16E - Deluxe, but not truly offroad for any great distance – Took possession of our 16' Manta ray Delux (single axle) in March. Since then have done two trips: a 2000 km trip to Central NSW (entirely on paved roads) and a 9000km trip to far North Qld, including about 300km of dirt roads. In terms of comfort, this van has ticked every box for us, and, despite what I say below, we still like it. On paved… Read more

roads it has been flawless. We pull it with a VW Tuareg and it tracks perfectly at the speed limit; no sway, no instability, and no extraordinary fuel consumption. However, on our first 50km of dirt road, just about every screw that could move either unwound itself or pulled out. The worst fault was that the screws holding the upper track for the suspended heavy en-suite sliding door pulled out and the door collapsed. Just close behind, almost all the screws in the cooktop/griller unwound, and the glass cooktop slid out of its friction-held mount. We were lucky to find all these before serious damage had been done (although we still have a few loose screws and bolts with no home). We found,subsequently, that at the end of about every 50km of dirt road we had to re-tighten or reinsert numerous screws (including the screws in the door hinges). In future, we will tighten and glue all screws that we can, but there is no doubt that this van is good for local off-road use, but it is not really suitable for sustained rutted dirt roads.

great purchase – I wish I made the decision to get mine a lot sooner especially now when I look back at how much better camping could've been for me and the misses. The caravan is well built and sturdy and its easy to tow and maintain.

New Age Manta Ray 19ft Enduro – Hi this is my second New Age Van purchased from New Age Melbourne 5months ago and love it. Have had nil issues with it and just love getting away in it. Great service from Joel and Mel who cannot do enough for you and knows their product. Very happy all round. Show details

Very good delivery service by New Age Gold Coast . Only one problem - Swaying – We picked up our very well constructed New Age Manta Ray Enduro Dual Axle 18 ft caravan in December 2018. The delivery service was excellent but almost immediately we noticed it had a tendency to sway. We contacted New Age and they that said we had been offered the optional extra of Electronic Stabilisation Control (ESC) or stabiliser bars. This… Read more ·  1

is a matter of safety so I believe an off road/on road van with extra height and heavy duty suspension should have ESC fitted as standard. This is also the conclusion of Jayco with their dual axle silverline series. We have fitted the E2 Stabiliser Bars at New Age Newcastle but still wind makes it sway in some conditions. We will soon have the ESC fitted at our own expense when we reach the New Age Service Centre in Adelaide. It is very well appointed , however, safety is the factor that over-rides everything else.

had a few problems – Reasonable happy with our Manta Ray......The major issue is the BED. Bought the Van new about 6 months ago and on delivery were told NOT to sit on the end of the bed as we might bend it while extended (Im 85kg and wife is 65kg ). , Then told to push the frame all the way in while driving make sure it doesnt bend as well (mattress extension is put on top of the bed ) $67300.00 for the van and cant sit on the bed.....GET REAL NEW AGE Show details

New Age 18ft Mantra Ray nothing but trouble – We bought an 18ft ER Manta Ray caravan from New Age mid 2017. Ever since we have had repeated issues with brakes, wiring and other features. The reverse camera has never worked. When they went to fix wiring issue regarding the electro stability control the whole unit was liquid nailed to the floor and they had to make a hole in the floor to remove… Read more

and repair it. We were sold on the high-end quality of this caravan, but a lot of shortcuts have been made in the manufacturing. On top of this our experience dealing with New Age regarding repairs has been awful. They are quick to blame wear and tear and the customer for why a caravan just over 12 months old is falling apart.

New Age Manta Ray 18ft issues – We purchased our van in 2018 from Bairnsdale New Age outlet and they were great to deal with however as we live in Port Stephens we had to use Beresfield for our services. What a nightmare - we had several problems and they accused us of changing things ourselves and were very loathe to fix things. Took weeks to fix things which turned out to be… Read more

minor issues. We would not recommend them to anybody as they are only interested in selling vans. New Age need to improve their work during in construction and have better standards and also who they allow to have franchises representing their company .Graeme

Great since our modifications – I was prompted to write this review after reading Maca's review of his single axle off road version swaying allover the road at 85/90km/hr. We have the 18 ft dual axle Enduro and had exactly the same problem. Maca has not mentioned his ball weight relationship to van weight but I suspect a similar issue. Ball weights are recommended to be in… Read more

the vicinity of 10% of van ATM but ours was less than 5%

We have since had New Age remove the spare tyre from the rear bumper and relocate it to the draw bar in front of the toolbox. This added about 120Kg to the ball weight and it now tows like a dream!

I don't know how the engineers thought it was a good idea to allow this build out of the factory, but we love it now that it's fixed.

Now, if we could just get them to send a new set of decals for the side that was damaged by the truck in transit to dealership in June we'd eventually have a complete van!

We just love our van. (MR22BES2) – The van is fully fitted out for free camping and therefore is no light weight, but tows like a dream behind our l/cruiser 100 series turbo diesel. Everywhere we stop caravanner,s want to have a look. They love the fit out and colour scheme. Just back from Shark Bay and the wheat belt /wild flower belt. Have been all over the van trying to find… Read more

fault with no success. Any questions we have are only a phone call away to New Age Perth who have been excellent from day one. Are members of the New Age Tribe. and our next Tribe event is to Fontys Pool in November. Cannot wait.

Not happy with Warranty issues – Purchased from Newcastle started with only minor problems easy fix inside van fitted out great outside looks good underneath the pipe work and electrical lines poor everything siliconed together solar panels on roof siliconed straight to the roof and rubbing tow hitch welded on crooked draw bar has rust at some of the welds left hand brake not… Read more

working properly over heating even after adjustment Melbourne have done nothing gave us an upgrade on the air conditioner I’ve checked the models and in fact it’s a down grade by about $400 Snakey Salesmen looks like solicitors will have to deal with them all we wanted was a no stress retirement

Living the dream – Just picked up our new MR16ES2 from Cannington Perth. Excellent customer service and after service. Hand over was a little bit over whelming but came with a dvd to watch again later. Van was perfect, no issues. Quality build with quality equipment and finish .Built in Australia for Australian conditions. Perfect size for 2 people with plenty of room. Now living the dream.  Show details

Definitely recommended – Took a long time to make a decision on a caravan as I wanted to make sure that I was getting value for money. The quality of the build and finish has been done well, all fixtures and fittings are of good quality. Very comfortable dining and full queen size bed. As I’m towing with a Discovery 4 you don’t really notice the van behind you.  Show details

Wiring terrible – It is frustrating when your van is not wired as 12v under warranty you have it fixed supposedly only down the track the whole van wiring burns out due to inferior wiring and they dont want to know you. New age need to look more closely at the people they use to wire their vans as they let them down. We could have burnt to death in our van because of this.we love our van but has put a bad taste in our mouth  Show details

New Age MR22BE - Not quite what you'd expect from a $75k van – Picked up our van a couple of months ago but not had a chance to use it yet, partly due to time constraints and partly due to getting things fixed up that we were not happy with. On the whole the van seems to be well built. The one major let down is the electrical system. The van only came with two 12v sockets, situated in the bunk beds. That… Read more

seemed woefully inadequate in this day and age so we requested some more, which New Age forget to fit (along with some but not all of the other changes we requested). Luckily the dealer (Sydney RV) were good to deal with and had the mistakes rectified.

Once we took delivery of the van and had a chance to have a good look over it we found a few more electrical anomalies. Some of the wiring under the van was protected with convoluted tubing, but some wasn't. Some of the holes in the chassis that wiring came through had grommets to protect the cables but some didn't. Some of the wiring was ran up under the floor away from potential hazards but some was left hanging loose off chassis rails and axles where it could be damaged by stray stones flicking off wheels or any branches flicked up. The electrical connections under the van for the ESC didn't appear to use waterproof connectors. The same wiring seemed unnecessarily exposed to damage by debris due to bad placement. The wiring in the toilet cassette compartment used a mixture of decent electrical connectors and spade connectors wrapped in electricians tape. Some of the connections to the battery charger were incorrectly wired causing electrical shorts. Overall the electrical assembly was woeful. New Age basically washed their hands of it. Their excuse for the majority of it was that "it's not an off road van" (which I find largely irrelevant as bad wiring is bad wiring regardless of where it's expected to be used) and they just basically washed their hands of the rest of it. Luckily the dealer (Sydney RV) had a far more customer focused and proactive view and offered to fix most of it.

I can't recommend Sydney RV highly enough, but based on New Age's quality control and customer service I can not recommend them at all. Their sales staff are very accomodating and their vans seem to be largely well built but their attention to detail, electrical fit out, production control, and customer service is terrible. I work in a manufacturing industry and if my production was as badIy managed as theirs I would not have any clients left. Some of the things I have seen on my caravan I would not accept on a sub $10k cheap camper trailer, let alone on a $75k caravan, and based what I've seen I would not buy a New Age caravan again. Their electrical fit out and customer service has seriously let down what otherwise looks to be a really solid caravan. A real disappointment at the end of what was an otherwise a very positive buying experience. With so much competition in the market, they really need to lift their game.

All that said, I now look forward to taking my family away in our caravan and experiencing all that the Australia has to offer. I'll report back on my experiences after a few trips away.

Great van for our needs – Just home from a 14500km journey to western australia via the nullabor and returning via the great central road and oodnadatta track. The van performed extremely well. tows like a dream with a tyre pressure of 65psi on bitumen and 28psi on dirt roads. we did over 3000kms on outback dirt roads with no issues. prior to leaving i took the time to fit… Read more

extra underneath protection to pipework , wiring and water tanks.

all in all very happy. really had no issues getting off road to some amazing bush camps.

Never again – Had all the correct towing and vehicle conditions but it was atrocious, swaying/wagging continuously when travelling at 85/90 kph possibly because it was a single axle "off road" model. Subsequent year models were called dirt road models. Fit and finish was appalling as was after sales warranty issues which was mainly due to the awful dealer. Fridge and electric problems were annoying. Bought bran new and sold it within 18 months

Great van – Hi i love my van manta ray 19e only thing i don't like is the shelf above the bed can't sit up properly.Was wondering if it could be removed at any stage.Jule's  Show details

New Age Manta Ray 16E – We purchased our Manta Ray 16E from Motoco in Townsville, after many visits to the team on site Victa, Monica & John and the many changers made by us to suit our requirements, we got the van we designed, nothing was a problem, took the van on its first outing and all went well, sat on 100klm and overtaking was no problem very happy with the van

Great Van for the family – We bought a Dec 2016 built 19ft MataRay with bunks and a toilet/shower combo Special Edition (19BC SE) in Jan 2017. The special edition comes with grey cladding and black checkerplate which looks quite handsome and is different to most white cladded vans on the road. Other extras with the Special Edition include an external gas bayonet, much… Read more

bigger fridge, tool box on A Frame (which is divided in two, with one half carrying the 2 x 9kg gas cylinders) and a few other things that I cant remember. The SE was well worth the extra money we thought.

We have heard many horror stories from good friends about poor workmanship on the modern vans that they have or have had in the past, so naturally we avoided those brands. regardless of what we thought was a good brand choice, we still went over the van we ordered in great detail ensuring the build quality was there before we handed over the cheque for this one. After 2 hours at handover and poking and prodding, we took the van on the first trip. Very comfy, good size for the three of us (2 adults and one child), and no creaks/groans, loose fittings or poor workmanship to report. It even rained quite heavily whilst we were away on our first trip, and was happy to see no leaks - maybe when you hear so many bad stories about modern caravans you expect the worst, and that can make you overly excited when the caravan does what you expect it should.

The MantaRay is one of the main product lines (50% of sales) for New Age and as such they have their own production line just for this line of van (or so the salesman told us). Despite this, the Newcastle agents were happy to request some modifications for us (covert the triple bunks into double bunks, add some reinforcement to the rear bumper to allow us to carry 3 bikes on a rack). Modifications done without a hassle. We requested the change to double bunks to give more room between the bunks, as the triple bunks were quite close together. The bumper was reinforced through adding a third arm to the body of the van.

A single 150kw solar panel was added to the roof which charges the battery no problems. We camped for 3 days recently without power and water, and the battery was always charged up from the solar. We used the lights, stereo, chargers for phones and ipad via the USBs inside, and the waterpump for shower and toilet. VERY Impressed. The weak point, and it is the same for everyone, is water. The more water you have the longer your can stay in remote areas. By the end of day 3 we had a bit more than a third of our water left, so we estimated that just using the two standard tanks that the van came with that we could free camp for up to 5 days if we kept showers quite short. If we really wanted to extend it we would take extra drinking water in bulk separate containers and wash off the sand and salt at the beach shower, rather than the on board shower.

We were dubious about having the toilet/shower combo. But to get a separate shower and toilet with bunks in the van meant going to the 22ft model, which we didnt want to do, as the 19ft already looked too long. Anyway, we put a system in place, everyone showers one after the other so we are all done around the same time, and the last one to shower uses a shower weedgy to send all the water down the drain. Only took 3-4minutes and the shower was dry again. So, I like the combo/shower toilet in this van. Now it seems that toilet/shower combos vary from brand to brand and van to van. The one in the New Age seemed a bit bigger than some other combos that we had seen, and the New Age combo has the handwashing sink outside the shower, which was an excellent move (as the combos with the sink inside that we saw in other vans are just plain too small).

Airconditioning is quality. In the NSW heatwave on Sunday it was 45.6 Degrees Celsius at Port Macquarie airport from 2pm - 6pm. I wanted to clean out the van for the next trip but it was so hot. Cranked up the airconditioning and it worked very well all arvo as the van was restocked and cleaned out for the next trip.

Fridge works well on gas, electricity and even off the car battery when towed.We had it full and it was always cold, even on the gas setting when free camping. The extra size of this fridge was great, could put more beer in the fridge AND all the food we needed on the trip.

Plenty of storage space for non-perishabble foods. Under the basin outside the shower has plenty of storage for soaps, toothpaste and all that toiletry stuff as well.

The standard beds are comfy. Inner spring Queen for adults and sponge for the bunks which our 5year old said was comfy.

Van is about 2300kg with all the Special Edition extras and solar panels. Tow with a 2016 LC200 VX. A very easy tow. No weight distribution hitch necessary, tows beautifully, very stable on the road at 100-105klm, easy to back in too despite being dual axle.

Overall we are very happy with our purchase. We aim to be away every second weekend whilst the young fella is in school, and extended trips when on school holidays. Three trips under the belt so far and many more to come, including this weekend.

New Age Manta Ray Caravan – What a brilliant well finished caravan, tows like a dream with a Toyota Landcruiser Sahara, no add ons like weight distribution bars or stabilisers, can easily cruise on 100, best van on the road without question, well done to New Age this van is spot on.  Show details

Correction to wrong information – Johnno, You have it all wrong or you have not bought a MR deluxe. The Web site says 16" tyres and my December 2016 purchased van has them, Mickey Thompson MTR. My Fridge is Thetford N504.3r which is 164ltrs. So I don't know what you have fitted. My opinion is the van is very well appointed. There are no cheap parts or fittings. They are mostly… Read more

industry standard supplied to the caravan market. I have only used it for a two week shake down trip staying at a caravan park, where I became familiar with the workings testing the van both on the grid and off. My only gripes are the lack of prep space in the kitchen area if you use the stove, and washing up requires a draining rack with a drip tray as there is no bench space to drain the dishes with one. The other gripe is I need to fit foot rests on the dinette benches. Otherwise the fit out is exceptional. The Washing machine requires careful loading as it only has a small capacity and clothes need to be well balanced. This took 3 washes to work out how it works best

I found the van easy to tow behind my 2016.5 Discovery 4, both on highway, twisty roads and some unmade roads. No 4WDing as yet. The Van was very stable but I made sure it was properly weight balanced. The Van in my opinion needs weight in it to keep it stable. The Disco does not need torsion bars etc to help with sag as it has self leveling air suspension.

Great van but a couple of teething problems, hopefully New Age will rectify these! – Our 2016 New Age MR18ES2 2nd Owner, has the same problem with the water filter, cracked at the thread, most likely from being over tightened and siliconed up to prevent leaks. I believe the pump is operated by a pressure switch similar to our previous van. Our 12V pump runs continuously and we only get a dribble from the taps. Maybe an air lock… Read more

on the suction side I thought! So as the suction line goes up over the axles I thought I would fill the tanks to get water flowing in the suction line, Unscrewed the hose from the filter housing and filled the tanks. Water was running out from a hose beneath the van, checked under the van and there was a cut or burr from a tool or some such in a host connecting both tanks at the top, unsure what this hose/pipework is for, it T's off and runs away somewhere, maybe for the water gauge. Have sent an email to VA Caravans, will see whet their response is. The van is just 6 months old and still subject to Australian Consumer Law Rights.

Mike

Fantastic van – Purchased a Manta Ray 19E SE (special edition) earlier this year from New Age caravans Gold Coast. I could not be happier with the service we received from Scott and the rest of the staff. April 5th 2018 Update: Quality is far better than that in the Junko sorry Jayco vans Happy with the Manta Ray 19er se Only thing is that the staff at… Read more ·  1

the dealer New Age Gold Coast need more training in how to set up the WDH's that they say oh you will need as WDH and cant set it up correctly.

Still trying to find some one that can help me set it up correctly some places will only help out if I buy a new WDH from them.

Ticks all the boxes for us! – This is our 2nd New Age van after upgrading for more off-road capability. This van has great ground clearance, and a rugged exterior look, yet inside has luxurious fittings and layout. NA Gold Coast have provided great after sales service and promptly attended to some minor warranty claims after our 10,000km shake down trip to Birdsville and Cape York. I would definitely recommend this van to those looking to go a bit further.  Show details

Problems with van rolling at the top seems too high off the ground unstable – Van not towing well rolling from side to side looking at getting heavier shocks fitted this should have been done on manufacture the shocks are under engineered for weight of van causing a dangerous rolling from the top you can push on the side of the van and the whole van rocks easily will not be towing this van until problem is solved.  Show details

Purchased Manta Ray MR18ER 4 months old. Second owner – Notified New Age dealership of change of ownership. Asked if new van warranty changed with van, ans: no, no warranty from here on. After last trip found the 12v water pump filter housing leaking, upon inspection what I found amazed me. The bowl was cracked at the thread ( put on too tight) so it had been siliconed up inside and out (Could have… Read more

used this for drinking). Naturally replaced the $30 part.

The plumbing leaves a lot to be desired, sink drain pipe joins with the shower, vanity basin and Washing machine.

When you discharge water from the sink it all comes back up in the shower!!

Looking underneath you see the problem, pipe connecting all drains has a T into a goose neck then straight into the holding tank. Should it not have had a Y piece separating the drains?

Looking at the washing machine discharge hoses where they enter the pipe, they have been stuck in with a tube of silicone, how unprofessional.

The amount of silicone used on this particular van beggers belief it is literally every where.

Under the van the water pipes are tight and rub on the sharp cross members etc. I have had to apply protection to these areas.

The under carriage wiring is poorly attached with low slung ( no Support on wires crossing the van, wire joiners not water proofed etc,

Oh the list goes on.

So it goes without saying that the quality fitment is poor the finish inside is adequate.

So far reliability is up in the air with what I have found underneath and all the silicone.

The design is what convinced me to purchase but if I had known or bothered to take a look under neath, it would still be in the Van Yard.

It is easy to tow and looks good

But the silicone oh my what happens when this starts flaking of from the extreme weather conditions we experience.

Attention to detail ( Not ) – We purchased our Manta Ray Deluxe MR16E in October 2014, with a delivery promised May 2015, ended up getting it late June. From day 1 we new there was some issues. New Age had 9 months to think about this van. They knew it was being registered in NSW with laws on location and height of number plates, yet it turns up with a spare tyre rack mounted… Read more

plate and light as an after thought, boogie ! The rest of the under floor wiring was similar, wiring to tight, insufficient supports so part of the wiring loom hung below chassis rail, not water proof connection on ESC and electric brakes ( this will cause cables to corrode and eventually fail), cable gourmets falling out of the chassis rail so the wiring was wearing on the chassis. I have had to re route the hand brake cable so that it no longer rubbed on the wiring loom. The best was ESC wiring to the Anderson plug was about 200mm short and just taped with insulation tape that fell off by the timeh we got the van home. When I reported this the comment from New Age was that I should move the ESC socket closer to the tow hitch ! Mmhh. The rest they would not consider fixing. Inside the cupboard doors and draws rub together when opened. The fridge trim panel on kitchen bench fell off, the cafe dinner table leg rusted as did the SS hinge on the table. The vanity basin had a star crack in it that someone has tried to fill, they were not interested in that either. The water pressure pump nuisance cycles at the most odd times. The water tanks get an air lock so they can not be filled in one go. The welding work I suspect has not been finished properly because we have rusting problems bleeding through the paintwork. I have read this other reviews and it appears to be a common problem. Another major problem for us was the uninsulated floor. We first used the van in Western NSW mid winter where we experienced several sub zero nights. The problem was the floor, uninsulated is was unbearably cold to stand on and you could feel the cold just seeping up though it, for an insulated van it was very cold with condensation problems. I have since insulated the floor to fix this problem.

The positives are that the road clearance height is great for the areas we go and the van tows extremely well, it behaves well on and off the road. The suspension is good and braking excellent. The service department at Nowra NSW has been excellent and have really tried to have these problems addressed, many thanks guys.

The negatives apart from what has been detailed previously is the attitude of all I have spoken with thus far from New Age themselves.

I have been told straight out by one individual that works for them that quote " our vans have the best finish in the market " if this is true probably does not speak well for the industry as a whole in quality assurance.

Would I buy another, probably not given the poor care factor of New Age in after sales matters.

The towing frame (floor frame) poor rust prevention quality – No complaints regarding the interior finish, but lacking in certain areas 1 being the undercarriage frame, weld splatter left on prior to touching up the frame, rust appearing on welding joints and water tank mounting straps, they use Dura Gal tubing, it's means a constant maintenance issue to prevent the rust overtaking, for the money you pay why… Read more

they don't provide a hot dipped gal frame is beyond me, after all the vans cost enough, I have also replaced the bolts for the foot corner stands, they used cheap chrome plated bolts that have rusted they don't last long, my van is under two years old, the window blinds bind up a lot and are hard to operate, they cut corners on certain items that puts the van in a status of not the top quality vans built. One of my issues that I complained about was the height of the number plate being ilegal regarding NSW RTA REGULATIONS, admitably New Age agreed to sent me a kit to fix the issue, but I would be left with a hole to patch where the light and wiring was previously fitted, and I was expected to do the rectification myself. It appears that since the caravan industry has boomed, mainly because of the baby boomers, customers are not given quality for price, a lot of people are unaware of these issues as they are not familiar to theses failings of constructions, taking advantage of elder people, the warrenty is no where long enough, 12 months, I'm not the happiest customer due the the skimping in these issues mentioned above, Would I buy from New Age again? Probably not.

The gift that keeps on giving! – With any product of significant investment comes the purchase cooling period. New Age Caravans "Manta Ray" or any other model of caravan in their portfolio is no different than buying a new or preloved vehicle. Great luxury and functionality are always the key to their sales success! Most reviews list the pros and the cons of New Age caravans but… Read more

omit the reason why the investor went with the New Age model they fell in love with in the beginning at the point of purchase. Our investment has and will never be without challenges but I can assure you as the reader, we know without a doubt that we made the right investment decision for both our lifestyle and most importantly our well being! We have only had 6 caravanning adventures since we invested in our new lifestyle but we are planning more and more trips as we go. If you need a new lease on life with endless possibilities then invest wisely in a New Age caravan and tell them Philly sent you. By the way the only thing I wish our New Age caravan had is a hot tub!

Not all perfect – Mmmm where to start. Our Manta Ray deluxe mr16e has had issues from the first trip, as of December 2015 it is a month old. While many of the inclusions are welcome, some are over kill. There are 18 seperate lights in the main cabin, I think that's over kill as it makes the roof look like Chinese checkers. A few well places led strip lights would… Read more

have been just as effective. Although storage is good, most of the cupboards are completely different sizes, resulting in kitchenware being stored all over the van, rather than in a central location. Despite being a light duty four wheel drive, it's way to high, the ride height could come down 6-8 inches and not effect overall performance. A round sink with no where to put washing up is a pain, resulting in storage of dish drainers and trays to capture excess water. And yes this was one of the compromises we knew about but still struggle with.

One month old and its issues.

Bathroom door fell off its rollers, it was held on with metal threaded screws rather than wood screws?

Tap on the drawbar was mounted so high it can't be turned on without fouling the front tub.

Cheap Chinese out side speakers distort even at low volume

Scratches on the door at pick up, over a month now, still waiting for a response fom new age?

And the most serious, the ALKO esc doesn't work, and was told by the dealer, connecting it whilst faulty could result in the brakes locking on!

Mostly happy but new age need to respond to customer and warranty enquire. Sydney RV mostly hopeless.