Lexus RX

Understated but impressive – Bought a low mileage 2015 Lexus RX270 and I have been greatly impressed. I have always admired the Lexus brand since I drove a Toyota Harrier (Lexus 2nd generation in Japan). I didn't buy the newer/current models because I dislike the spindle grille which is a bit too much "in your face". When this car popped up in ads, I bought it and no regrets.… Read more ·  1

Obviously the car sat in a garage for months/years and was pretty much underused. There was some hesitation in the engine and the ride was bumpy (it had the original tyres that were 7 years old). As I upgraded the air filter, put on new tyres and put in injector cleaner, the car engine responded extremely well and the drive improved tremendously. Now the car travels well and I am enjoying it very much despite being a 7 year old car. Technology-wise, it is behind but I don't really mind because it is such a nice car to drive. The engine is powerful enough and is very smooth. This car had a hefty price tag when new and I understand why-it was engineered quite differently from your usual mass market cars like Toyota, Nissan, Mazda etc. Attention is paid to everything and it shows in everything you see and feel about the car.

Disappointing? – Bought for comfort, reliability and functionality July 2017. We're retired and have driven the SUV 77km in 4 years. Gets an annual service with Lexus dealer as per handbook. Five warranty claims, four in first year. Three were rather minor but two quite serious? 1) Front left parking sensor fell out of bumper toward road, held only by cable.… Read more

Caused lots of beeping. We just popped it back in and reported under warranty for an inspection. Been good for 4 years since. 2) Plastic cover over rails on sun roof fell into drivers lap while driving [DANGEROUS!]. Reported under warranty and asked for an inspection after popping it back into place. We were told it was a known issue. Happened twice in the 4 years we have owned the vehicle. 3) Rear seats would not line up after folding and unfolding. Repaired under warranty. No repeats! 4) Sensing of a passenger (70kg) stopped working in first year of ownership. Believe it blocks air-conditioning operation, and air bag deployment, for passenger seat. Extremely DANGEROUS. Repeated just twice (intermittently) 3 years later. Lexus service told us that they could not fix what they could not see broken (which was the same response we got at the car's first service. Luckily then we were able to confirm the issue immediately as it also occurred on picking up the serviced car. Seems very poor attitude for such a vehicle we paid so much for. 5) Now 4 years since purchased and under extended warranty, received a could not start hybrid system message due to not being in Park. Only problem is that it was in Park. Tried about 8 times ourselves, and also manually turning off electronic parking brake. Nothing helped and in fact turning off parking brake caused additional failures associated with EPB not working. Could not move car from carport to get towed to service agent. Could not get Help from Lexus (tried 2 dealers and Premium Customer help). Tow truck driver also tried lots of things including calling someone he knew at Lexus and also used the www. He tried long enough to eventually flatten its 12V battery after more than 1 hour of trying. We got the car "rebooted" from flattened battery using jumper cables (after third try) eventually using a 200 AH Li battery. We then immediately drove to the local LEXUS service agent rather than leaving in car port. No idea what caused this. The service agent said they may not be able to work it out either, but will try possibly the following day.

Way better buy than a Mercedes, BMW or Audi – Lexus know how to make reliable cars, and Lexus has terrific and helpful customer service. Don't bother with the big 3 German car makers, they are not reliable, even basic scheduled maintenance is double the cost, and customer service is generally poor; they don't want to know you after the 3 year warranty has expired. In their view, you are… Read more

responsible for all car manufacturing defects after this time, even on a 'basic' $60,000 vehicle.

Have owned a 2008 Lexus RX400h for 4 years now. Has a full service history and has only had 1 issue in 4 years. The issue was the dash started leaking an oily substance, leaving the dash a little sticky. Over time, this causes the dash to crack due to the oil it loses. It is a minor oversight by Lexus and Toyota that occurs in cars made before approximately 2010. Lexus Australia replaced the dash free of charge. Was replaced in 2020 on a car made in 2008. Lexus Perth have been helpful in resolving this issue. Keep it up the great work, and I will be a Lexus customer for life.

By far the best car I’ve owned. I bought it second-hand with 140,000 km on the clock, and it hasn’t missed a beat since. The only maintenance I’ve done is a transmission fluid change. It averages around 11L/100km on the highway. Being a front-wheel drive, it can surge a bit under acceleration, but other than that, I’ve had no issues at all. I’d highly recommend the Lexus RX350. Show details

Greater than the sum of its parts. My wife's car so I don't drive it often. However, each time I do it impresses me as to how competent it is in every respect. It feels safely planted on the road, the on-demand AWD comes in quickly in slippery conditions, the seats are comfortable - 600 kms in a day no problems. Normally a very relaxed drive,… Read more

but in hilly country "sport" mode is really useful - tightens the whole show up. Considering its size and weight, fuel economy is pretty good - 9l/100 km in town and 7 on country cruising. Likes - a really nice competent car that builds confidence in all driving conditions. Lexus quality service experience. Not so much - Radio and DAB reception well below standard - otherwise nothing to dislike.

This is my second Lexus ( my previous one IS 300 h). Totally trouble free . When I traded my first Lexus after 9 years the hybrid battery was perfect The RX is the only car I have ever owned where the predicted consumption is what I get in real… Read more

world driving . I like the fact that it’s not a showy car and I tend keeping it for a long time. I have had Jaguars, an Audi , and many other makes. Nothing comes close to Toyota/ lexus except for Honda

514,000 kms still going strong – Owned since new, driven 514,000 kms and will keep driving this thing until it goes to Lexus heaven. The regular running costs are minimal: tyres (left front tyre wears out faster than the others), brakes, oil and filters. The only mechanical issue has been to replace the water pump at 300,000 kms. One of the headlights is a bit dim, but too… Read more

expensive to replace ($1,000 per assembly). The leather seats have worn to the foam, the dashboard is cracked, and the body has dings, but the engine and transmission refuse to stop!

I bought another of the same model with lower kms to use as my daily, and use the half a million beast as the work horse. Heck, even the Mark Levinson premium stereo still sounds great.

So far so good – Just bought the new rx so far so good i choose 2.0lt turbo thought it will bu underpowered but its not since i realize the 350nm torque coming @ 1600rpm at low rpm. Enough for city driving and economical. Like the f sport badge all digital and tdt speedometer like race car Show details

Great car , rediculous service bill. Toyota ? Oh what a feeling ,of being ripped off – 90000 km service. New radiator $800 fitted. Part $300. Fuel filter $490 fitted .part $200. Brake rotors machined $200 fitted. Spark plugs $650. Part $350. What a joke. People used to laugh at the cost of repairing my land rover !! The lexus is a great car and comfortable but lives up to my thoughts on anything toyota. They are reliable if you… Read more

follow the schedule. Overpriced spares and a backyard mechanics nightmare. 5 hrs to remove a fuel tank to put in a filter? Manifolds need to be removed to change spark plugs ?. A radiator failure at 90000 km. 90000 km brake discs buggered. Timing chain gasket leaks , engine removal required.? What a joke. Who ever gave this vehicle great reviews in the service and maintenance affordability is off key. Its not the spares that are the problem. Its the labour. Im hoping that the next 90000 km service isnt a repeat of this lot.

After my experience I wouldn’t dream of buying anything but a Lexus – Used privately. Not many long journeys apart from trips from Surfers to Melbourne. Never had the slightest problem except for a slight crack in the dashboard cover which Lexus replaced at no charge last year. Use Southport Lexus for servicing. New tyres last year. Throughout my life I’ve owned about 20 different cars. The Volvo was good but nothing comes up to to my Lexus RX 350. Show details

Excellent Car, Buy one – After having a Range Rover as a Company Car, I bought my first Lexus, an RX330 as I had to pay for it! Brilliant car and much better equipped that all alternatives for the money. Smooth, quick and beautiful inside and out. Our second car was a Lexus RX 350 bought by my wife. Same experience, no issues whatsoever, great service and fault free… Read more

motoring. Great on long haul trips and city driving. Retired early on acreage and bought a old Land Rover Discovery, OK as a farm truck but not recommended for reliability. GFC came and we went back to work in Sydney. I bought a used Lexus RX450h which had all the benefits of the RX350 but the hybrid was brilliant around the city. Fuel often as low as 4.5L/100KM. On the freeway it had amazing acceleration when overtaking thanks to the two electric motors. Now retired again and still have the RX350 with 206,000KM on the clock and still feels like a new car although now 14 years old. Buy a Lexus, you will not regret it!!

Best car i ever had – Its a great car to have, the only problem i found are f sport seat is a bit firm for me.i am 191 cm tall and not wider enough. the fuel consumption its far from the claim.my personal experience 1 litre for 8.5km combined driving conditions. Show details

Best quality and design – I own and drive a Lexus RX350 2007 model. I purchased the car three years ago and have never had any problems with it. My partner drives it to work every day with a 2 hour commute in total, it's great for highway to suburban driving. We use this car everyday for long and short drives, living on the Gold Coast we are lucky enough to have easy… Read more

access to the hinterlands which are a mountainous drive performed with easy from the RX350. I have this car serviced every 6 months and have never had any problems with it.

Amazing perfect car never one problem – I have been buying cars since 1960. This Lexus 350 purchased in 2007 is without doubt the best car I have ever owned and I have owned 2 new Mercedes, which I will not even comment on. The Volvo’s were good but the service, as was the Renault, poor. Lexus service is fantastic; not expensive, and very fair. They replaced, after 10 years, a cracked… Read more

dashboard free of charge and loaned me a car whilst replacing. Anyone who buys a car other than a Lexus, is in my opinion making the wrong decision. I look back on the British cars, including a 1993 Landrover Discovery, as a distant nightmare.

Brilliant car, excellent upgrade from 2008 RX400h – My father purchased this 2016 RX450h from Lexus of Sutherland in late 2017 as a demo vehicle upgrading from a 2008 RX400h with over 200,000 km's on the clock. Both him & i couldn't be happier with this car, it is absolutely beautiful, especially in the Sonic Titanium colour. The vehicle was purchased with 9,500 km's on the clock & is currently… Read more

sitting at 55,000 km's. In the close to two years that we have owned the vehicle, no issues have arose, servicing has been free (3 years free servicing came with the purchase) & fuel economy has been outstanding, 6.9L/100km for a large SUV is excellent!

The 3.5L V6 mated to the hybrid system is great! Extremely smooth switch from electric to petrol (you cant even feel it), the vehicle takes off at the lights very quickly and leaves my Mum's C200 Bluetec left behind. Fuel economy is great as mentioned above.

The vehicle is very smooth to drive soaking up the harsh Aussie roads beautifully. Comfort is great thanks partly to the soft heated & cooled leather seats but also to the well tuned factory suspension.

The infotainment system as much as the car enthusiasts bag it out actually is pretty good once you get to know it after a few days, the remote touch controller can have its sensitivity turned down which makes a huge difference in day-to-day operation. The only small annoyance is that it doesn't have Android Auto but that may be coming by the end of the year.

Boot space is really good, the electric tailgate is definitely helpful & also opens when you have your hand over the Lexus logo which is handy. Overall vehicle interior space for a family of five with three tall males is really good with plenty of room in the back. The 7 seat option does look attractive though for even more room.

The vehicle has all the creature comforts that you could ever want for a luxury car such as heated & cooled seats, radar cruise control, head up display, huge 12.3" display, stunning Mark Levinson audio system, rear window sun shades and so much more!

Overall, my family & I have been extremely happy with this beautiful Lexus & will definitely continue to buy Lexus's in the future.

ML320CDI vs RX450H - User review – Switched recently from my ML320CDI to the RX450H as an everyday car. Wanted to try a hybrid (not ready for an all-electric car). Pros: easy to drive, much more bells and whistles for the same price bracket - keyless entry, auto mirror tilts, cruise control with auto distance braking, blind spot sensors, reverse cam, kerbside cam, bluetooth phone… Read more

connectivity, etc; great fuel economy; silent when on idle; luxurious interior; smooth and quiet drive; more 'elegant' than the ML. Very smooth 'switch' from Electric mode to Petrol mode - no jerks or cut-outs in the engine. Superior Hybrid technology.

Cons: less spacious boot space and interior (car is smaller than the ML), no proper place to set up your mobile phone; troublesome to access phone charger (located inside console box - have to remove the box to access the connection points); bluetooth feature only for phone calls, not for music (direct 3.5 jack via the aux is required); large turning radius required (more difficult to park and make sharp turns); sound system is not great (quite flat); headrest not ergonomic (maybe it's built for much taller frames), Gear system not as convenient as the ML (hand gear near the steering), troublesome to use the mouse to switch between controls (music).

Overall, great car, I also hear it is very reliable. I would probably have been less critical if I wasn't comparing it to the ML (having gotten used to that after 4 years). It's definitely a 'classier' car, feels less 'solid' than the ML despite the RX having more airbags and a higher ANCAP rating. Does not feel as 'powerful' as expected of a 4WD, rides more like a Sedan. Car sits lower than the ML, and you feel more of a thump going over humps if you didn't slow down enough.. Still ... I would recommend it highly.

Safe, quiet and extremely smooth car – I went to some car dealers to find a good car for family, last week I came to Sydney City Lexus and Rae Kenedy, the car dealer introduced me some Lexus models : RX350, RX270, NX300 and explained very clearly each model and options. At the end, we selected RX270, we took a drive around Sydney, the car has the new technology : Smart start button,… Read more

big navigation screen, sunroof etc.. The car run extremely smooth, quiet and safe. All members of my family are very happy, I will introduce Rae and Sydney City Lexus to all of my friends.

Rodent problem, stay away! – I purchased the Lexus brand new at Lexus Monterey Peninsula. After the last two services, it is costing us $200 and now recently the 2nd service $1200 because of rodent getting into the air ventilation system. The first incident, they found rodent feces in the air ventilation system which blows into the car. I have three young kids and it’s a… Read more

truly safety issue on my end. The service technician admitted that this often happened. I reported the problem with Lexus and nothing has been done. It did happen again on my second service which is now costing me $1200 “15k service” as the rodent damaged the air mode outer door in the air ventilation system. I contacted Lexus again and they won’t cover anything even though my car still under the bumper to bumper warranty and I purchased an additional maintenance plan to avoid any fees for the next 5 years. I told them, I had a Honda Odyssey and currently a Ford f150 without any rodent issue. Lexus truly does not care about issues/complaint knowing that it could be a safety concern. My only option was to file a Lemon Law, which I did.

The car I always wanted – In 2008 I was fortunate enough to drive a brand new Lexus RX 350 to Sydney and back. All I remember was that it was the best car I had driven. 10 years later, I bought a one owner 2008 Lexus RX 350 with 200,000kms + It has full service history and all I can say it is a great car to drive. We have taken this car around Regional Victoria and beyond… Read more

and this car is a smooth driving car that is comfortable to drive.

Servicing is every 10000kms / 6 months and so far no issues. Slight rattle sometimes on start up (We have been told this is the VVT engine and just the oil lubricating. Some reviews have had this fixed under warranty) I have a 200,000+ km car and our mechanic doesn’t see any problem. The car is well serviced and looked after

The Good:

Amazing road manners

Leather heated front seats

Sunroof

Back seats that slide back/forward & recline a little.

Plenty of space

Silky smooth V6 engine and 5 speed auto

All the safety gear for a 10 year old car

Mark Levinson Sound System is amazing.

The other bits:

When I drive I get 12 litres / per 100kms (Lexus fuel consumption states 11.2 litres / per 100kms)

When my wife drives 14 litres / per 100kms - The car is a cruiser not a bruiser - but it moves when it has too!

Lexus paint is soft. Car washes (the machine ones) are not recommended

No USB port (bought a $10 USB radio transmitter from eBay)

It’s very difficult to replace the stereo as the whole unit is connected to the climate control and sat nav.

Sat Nav is a little dated (Bought a Garmin)

I would recommend this car for what it is and you get a lot of car for not a lot of money being 10 years old.

If fuel consumption is a concern then maybe a Hybrid might better suit.

Now I understand why Lexus buyers go on to buy another Lexus.

Love that its a hybrid – This is my husband's car. He drives it daily commuting to and from work. I have only driven it a handful of times. Nice smooth ride. Love that it's a hybrid although I am waiting for a full electric car to be affordable. Parking sensor work great - love that you can have a birds eye 360 view of the car while parking! Love the built in,… Read more

retractable sunshades at back seat windows for kids.

Lexus has great customer service as always that's why we continue to purchase cars with them.

RX450H Hybrid - wow what a vehicle – This is used as a daily driver, around the city. I have not seen a car so advanced for its time, the specifications and power are nearly unmatched. Lets start with the hyrid side, it has 3 motors in the car, 1 petrol, 1 for the front wheels and 1 for the back. This just self manages what engine works at what time depending upon fuel efficiency… Read more

or power (this actually has more power then a V8 engine at 295 horse power), however on average it runs around the city on 6-8 litres per 100kms.

Now why this vehicle, its an All wheel drive, continuously variable-speed automatic transmission (so it feels like it only has one gear, but it changes gears so smooth it is constantly changing gears without you knowing)

You start it with an electronic start button, then you don't hear anything, you just put it in gear and as you accelerate you will hear the petrol engine start if you put your foot down, as you decelerate or brake it returns that energy to charge the battery system.

This is decked out with plush leather everywhere, electronic sunroof, it has touch control boot opening, satellite navigation, bluetooth, rear camera, front and rear parking sensors, electronic stability control, automatic wipers, automatic lights, auto dimming mirrors, auto folding side mirrors, electric seats front driver and passenger, heated and cooling seats in the front, reclining rear seats, electronic brakeforce distribution, 4 wheel anti locking brakes, emergency braking assist system, usb media playing for stereo, usb jacks and dual chargers just in the console, mouse controlled front dash, heads up display so you can see your speed on the windscreen if you press the HUD button. The list goes on believe me...

Look into one if you want a luxury sports SUV, just test drive and you will see for yourself.

Amazing family car – I use my RX350 daily for all family matters from transporting my baby to grocery shopping to going on road trips etc. Love the drive and all the cool features such as opening the boot by just a touch of your elbow.. this is a great feature I use always as most of the time I have baby on one hand and shopping bags on the other and i don’t have to… Read more

keep the bags on the ground to open the boot.. just touch the Lexus logo on the boot with your elbow and the boot opens!

Overly dissatisfied with this car – I bought one RX 350 f sport based on all the good things I had heard about Lexus, was nice on test drive. Then... Rear door rubbers fell off. Sunroof rubbers fell off. Car was ok to drive and pleasant The infotainment system was garbage....half the time if I tried to make a call... like “call dave v.” The infotainment wouldn’t do it... it… Read more

almost felt like it did not understand English. horrible...

Seats would feel hard and not comfy after a while....

Got rid of mine after 21000 kms

Would never buy a Lexus again.

Great family car – We got this a few years ago when our old car packed in. Haven't looked back apart from we had a small ding that cost about double to fix because of the parts are slightly more expensive to get hold of than the car we had before but other than that it drives very well  Show details

Perfect Reliable Vehicle – Very reliable, quiet and good looking vehicle, we are very happy with our 2010 Lexus RX 450H hybrid model, its great on fuel about 9l/100km city driving and about 7l/100km on highways. Comfort wise its great seats are soft but not too soft, you can sit for hours without feeling anything. i would recommend this car to anyone.  Show details

Best car I've ever driven! – Our family Lexus RX has done over 150 thousand ks and only needed to be services a few times every 40-40k. Loads of room and the kids in the back have loads of space too. Fual traveling long distance has been really good too and great for long family holidays  Show details

Best car I have owned – This Lexus would be the best car I have owned ever. We do a lot of driving with the business and we’ve done almost 100,000kms and the car still drives like new. The service team at Brighton Lexus in Melbourne are also one of the best sales and after sales teams. We got a great deal on the best car. So smooth the ride. Amazing to park and it fits so much in that boot!!  Show details

Great SUV but wish it had Apple Carplay and Andoid Auto! – Lexus knows how to make a reliable vehicle. I own a 2017 Lexus RX350 F Sport in Atomic Silver + Red interior and all the bells and whistles. This is my first Lexus and I like it just as much as my other SUVs: BMW X5 and Mercedes ML 350. Pros: - Looks. Very subjective, as I know a lot of people hate the front grille design language Lexus has… Read more

been using as of recent. I personally love it. Looks very different and polarizing in a good way to me. Stands out in comparison to the rest of the competition. Plus, I think it looks amazing in Atomic Silver with the Roja red interior combo.

- Interior quality. The fit and finish is great for the price. There is some hard plastic on the door panels and footwell areas; however, nice soft touch and leather accents are everywhere else in the cabin (especially in the areas that really matter i.e. dashboard). The headliner isn't anything too special, but at least it's soft to the touch (not a rough canvas like material)

- Safety features. Has all the latest gadgets: 4 cameras + parking sensors + lane keep assist etc. etc.

- Reliability. Although my car is very new, I am banking on the fact that Toyota/Lexus make the most reliable vehicles out there.

Cons:

- The biggest by a mile is the lack of Apple Carplay and Android auto. It's a Toyota thing. Supposedly Toyota will start to support Apple Carplay in the coming year or so...

- Power. It looks like a fast car, especially with its angular nature and mean front end; however, don't be fooled. This is not a fast car. Quite disappointing really. I wish Lexus would offer a higher HP variant of this SUV soon.

Overall:

Love my Lexus RX. The looks, quality, reliability are great.

Perfect family car – Chose Lexus but not other German brands because of the reliability. Lexus doesn't require high cost servicing in the future and they have very good 2nd hand value. The new 2.0 turbo in the Lexus provides enough power but also good fuel efficiency. I mainly drive in the city with lots of traffic jam during the peak hours. I am achieving 11L/100km in average. Pretty good for a 2 tonne SUV.  Show details

Great car for family – Bought a 2015 Lexus RX450H in 2016, our family loves the car as it's roomy but not too big to drive daily. Also, quite economy to run for a big car (around 8-9Lt/100). My wife's old car is 2011 Kia Sportage Platinum and with the engine of 2.4Lt and smaller car, her fuel consumption was nearly 20Lt/100 due to short run and start stop.  Show details

great car for family – this is the first lexus car that i got. for RX 200t, it's not powerful enough compares to RX 350. there are so much techs on this car, when you enter the car, the driver seat would move back for you automatically for driver to get in easily. the space for the car is enough for a small family.  Show details

Reliable and comfortable 5 seater family SUV – We have owned RX350 series SUVs for the past 11 years and upgraded to the next model in 2012 and then again in 2015. In all the years of ownership we have not had a single mechanical issue, just a battery that needed replacing (and was replaced under Lexus 3 year battery cover) and rubber boot opening cover ($50 fix completed by dealer at no cost, glue came off due to living in extreme Darwin heat and humidity for 2 years).  Show details