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15Isuzu MU-X

Isuzu MU-X

15Isuzu MU-X
3.8

164 reviews

Positive vs Negative
80%7%13%
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Build Quality
4.0
Value for Money
4.0
Noise Level
3.4
Brand Manager for Isuzu? Claim your listing.
NIGEL
NIGELNT14 posts
  Verified MU-X RJ LS-T

Cheap shoddy piece of rubbish. Purchased my LST July 2024. Since then has been in the dealership 10 times for a engine light issue, finally requiring a new engine wiring loom. When receiving recall for tow in issues took it to dealer and was assured it was OK. This week the inside of my tyres looked like racing slicks, took vehicle in a seems… Read more

there are tow in issues but have to wait on Isuzu Australia for the go ahead for repair. Plastic seat adjuster has fallen off. Generally poor workmanship and quality control, would not recommend. To be fair local dealer has been great but the manufacturer wants to get a grip. Vehicle has only 17000 highway kms on the clock.

Adelaidian
AdelaidianSA10 posts
  RF

Have 2, 2015 with 320K and 2023 with 5K as I don't use it much- prefer the old one which I didn't sell as it's more user friendly. Both are the most basic model, plain White. The rule for hassle free reliability is to buy the most base model. No climate control or tailgate issues likey in the 2023 as some people describe- it hasn't got them to go… Read more

wrong. The 2015 has been ok. Now has a very slight sweating from transfer case seal and steer pump, but no need to touch them, maybe for a long time yet. Clutch action is still excellent after 320K. Every last other detail on the car is in perfect order.

Had to twist arms a bit to get the new knuckles done by the dealer on the 2025, but all done. Car seems fine. Only driven once a fortnight as per dealer instructions, and no battery issues at all, as per other comments. I do keep the keys well over 10m away.

Different opinions out there on how Isuzu Australia fulfills statutory Legislated warranty. I have found them quite ok but with a bit of legal encouragement in one case. People with an honest statutory warranty claim should not be afraid to start legal action, but the best approach is to try and see both sides of an issue and try and reach a sensible compromise, which can make life simpler.

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Tony
TonyVIC8 posts
  Verified X-Terrain

I purchase the newly release my2025 Isuzu mux x-terrain in April 2025, model was release end of march 25. on my 3 months service I told the service departmart that no heat was coming out of the rear console to heat the back passagers . the service… Read more

adviser had no idea and said that hot air only comes out of the front then he was pressing all buttons and looked like had no idea, in the rear roof there is A/C only then he said it should come out of the roof. I had the previous model and i said to him that thats only cold air from the roof and heat comes out of the front and back console. he disagreed with me. I left the car and late that day i recieves a call from the dealer Izusu sales manager that said sorry the vehicle doesnt come with rear heat anymore on the MY25 Isuzu MUx has removed the heating and never told dealers, he said he called another dealer to find out as isuzu didnt tell dealers of the deleted item from the prevoius models. unfortrently Isuzu doesnt provide any training on new car releases to sales or service. beware the new MY25 Isuzu MUX doesnt have no heating in the rear of the MUX SUV. it sad to say someone in design team at izuse cost cutting, why would you remove heating in the back of a large SUV. unfortently my grand daugher sitting in her booster seat needs more jackets to be comforable and warm due to cost cutting Izusu vehicles. the cost to have heating coming out of the rear console that has the vents already fitted would be just duct work under the centre console. FYI Isuzu design team, why dont you ask the customers for feed back before you change design and keep up with the other car manufacture on giving what customer need and not just cut something to save $100. i am localed in Victoris Australia where it get cold in winter. this is was third Isuzu and last after this issue, i would ask anyone looking to buy the new MY25 please not the is NO HEATING COMING OUT OF THE REAR CONSOLE VENT, REAR PASSANGER WILL BE COLD AS A SEVEN SEATER THEY WILL BE FREZING. only cold air in the back seals.

 Follow-up  · I sent many emails direct to customer support at Isuzu but it looks like that don’t care. Poor customer service or no customer service. Even when you call there customer srervice number and you go through press each number and the phone just disconnects. I re called three times and all three time phone would just disconnects. Look like Isuzu doesn’t care and no customer support. That is very bad for one of the big car companies. Sad.

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Cameron
CameronNSW139 posts
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

A great family car option for those who like to go off-road often – Sub-$100,000 4x4s pour their R&D budget into off-road capability first, followed by on-road development, then features, then build quality. The MU-X’s doors are a little tinny; some materials are a clear carry over from the commercial sister car to the MU-X - the D-MAX. It’s not luxury-level refinement, but there’s an obvious amount of care… Read more

that’s been taken to improve the quality of the MU-X.

Everything feels solid in how it’s been put together. I feel confident putting my body weight on the side steps and the buttons feel like they’ll resist failing even when covered in dust and dirt. Additionally, panel gaps are somewhat minimal, and all the exterior trim lines up nicely.

Maxing out at $65,900 for this LS-T variant, the value for money proposition could be high or average, depending on how you look at this SUV.

On one hand, it carries 7 people comfortably and has enough features to keep everyone safe and entertained. It’ll also comfortably tackle a steep rock shelf with all of its 4x4 tech and capability.

On the other hand, for the money, there are cars with more features, are better at cornering and are easier to get into a multi-storey car park. If that’s more appealing to you, this isn’t the car for you.

This 4x4 SUV is valued as it packs a reliable turbo-diesel powertrain, tried and tested off-road handling and has plenty of space to pack for that long road trip.

What’s curious is that Isuzu offers not a 5-year, but a 6-year/150,000 kilometre warranty with the MU-X. There’s also 7 years of roadside assist and capped price servicing available too, which will cost you $3,373 over that period. Services are every 12 months or 15,000km.

One, the sound system really was a massive improvement over the previous car. I found myself really enjoying the sound produced, rather than having to play around too much with the equaliser settings.

Although, it wasn't an amazing experience with some select songs I played for some strange reason - would love to narrow down a genre, but it was a little hard to narrow down.

Additionally, the way revs were kept low once up to speed meant there was no need to compete with a noisy diesel motor. Instead, it sounded like additional deadening was placed to keep the cabin a more family-friendly environment (especially compared to the D-MAX).

There is a but; because this is a large, high-off-the-ground 4x4 SUV, there were some shortcomings. There was noticeable wind noise at higher speeds, and a lot of tire noise when turning sharply.

Braking performance in the MU-X was enough to provide plenty of confidence in bringing all 2 tonnes of 4x4 to a stop across a variety of scenarios.

There’s an autonomous emergency braking system fitted to intervene when the car’s safety system believes you’re not going to react in time.

This is the same power plant found in the new D-MAX. 140kW at 3,600rpm and 450Nm at 1,600-2,600rpm produced from a 3.0L turbo-diesel four cylinder - this is the short and early rpm access for peak torque is a major plus for off-road enthusiasts. It allows for almost no need to jump hard on the throttle and give you better control at low speeds on difficult surfaces.

Initially, I was a little let down that more gears weren’t added to the MU-X’s 6-speed automatic transmission. This feeling was quickly forgotten when operating this 4x4 from rock-crawling speeds through to highway velocity.

Revs are almost always kept below 2,500rpm, providing a pleasant and refined-feeling experience.

In traditional, non-adjustable suspension fashion, you’re trading comfort for cornering ability. Outside of hard corners, the suspension really floats the body of the car above the road. It feels like Jello-O on top of sponge cake. I just couldn’t help but notice the way the body operates just a little more softly on top of its chassis. It’s by no means a bad thing, it’s just a very softly sprung car.

All of that comfort and soft suspension makes a whole lot of sense when out on a tough trail. The old MU-X wasn’t this refined off-road. The new MU-X simply ironed out a lot of the bumps and undulations on our off-road track, so you could feel the track, without being violently thrown around the cabin.

By far, the off-road comfort is the biggest positive change for the MU-X.

Claimed fuel efficiency is 8.3L per 100km combined, and costs on average $127 for a full tank of diesel.

That tank will easily see you travel distances as far as 1000km. My consumption averaged around 10L per 100km over a couple of hundred kilometres during a week. I was pleasantly surprised to see 7 days of driving only require half a tank of diesel.

Arguably the most important update, along with off-road comfort, for the new MU-X, is this interior. This interior is clearly taken from the new D-MAX, but with some slight tweaks to make it suited for a family car.

From the driver’s display, centre infotainment and layout of buttons, it’s all a big step up from the last generation. Even though there’s no digital driver’s display, the analogue buttons and supporting 4.3-inch information display do look great.

The 9-inch drivers display has been executed in such a way that allows for easy navigation and viewing of the content on the screen. Apple CarPlay/Android Auto takes full advantage of the square shape, and you can even connect wirelessly if you use Apple CarPlay. Just note that your phone will take a few minutes to connect, but it’s usually up and running by the time you’ve started and pulled away from where you parked.

Boot space is a minimum of 311L with all seats upright, and 2138L with all the seats folded flat. A power tailgate, second row climate controls, front heated seats, automatic headlights, automatic wipers, radar cruise control with lane keep assist and wireless Apple CarPlay really highlight just how comfortable the new MU-X is.

There’s plenty of space for adults in all three rows, however that third row isn’t ideal for long trips. I could certainly imagine 5 adults travelling comfortably with plenty of cargo, although there is one caveat.

The towing capacity for the MU-X is rated at 3.5 tonne (braked). Keep in mind that once you load up 3 tonnes, it only gives you a few hundred kilos to load up with people and cargo on the inside.

The new MU-X gives you a modern experience, with modern features. It looks great both on and off-road, and has plenty of space to carry everyone and everything with you.

The big mechanical upgrades to the suspension mean off-roading is a lot more comfortable. It no longer feels like you’re compromising comfort for capability, like the old generation MU-X did.

For less than $100,000, this is one of the best 7-seater off-roaders you can buy. If you don’t need the space, then you could consider the likes of the Suzuki Jimny.

*Disclaimer - I work for ProductReview as their independent car and motorbike expert. I borrow new cars and motorbikes from manufacturers and owners to review. I am not paid or incentivised by these brands to post reviews. I write and create content to provide insight and information about any new or used vehicle I can get my hands on.

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Cameron
CameronNSW139 posts
  MU-X RF 4WD 3.0L Diesel LS-U

A solid 7-seat off-road SUV but it lacks on-road refinement – The MU-X is utilitarian with a capital U. First and foremost, it's an off-roader, and then it's a family SUV. This means it has a tough exterior to last against the elements and a robust interior to weather against dirt, dust and kids. Externally, the MU-X has a similar build quality to the D-MAX, so it's definitely going to stand the test of… Read more

time running across both tarmac and mud ruts.

For added longevity, there are factory bash plates fitted underneath the MU-X that protect some of its vitals when you manage to drive over larger obstacles.

This isn’t the strong suit for the last of this generation’s MU-X. The model I had was the MU-X in LS-U 4x4 trim, which is priced from $58,302 drive-away.

There are many competitors on the market that offer a similar value proposition, but do a better job at justifying their comparable price tag - take for example the new Toyota Fortuner.

This MU-X is missing out on key bits of safety equipment and technology which are now standard on cars that are $20,000 cheaper than this. Blind spot monitoring and Apple CarPlay/Android Auto are key omissions that make daily driving a little less enjoyable.

As for maintaining this SUV, the MUX comes with a 6 year/150,000km warranty which will cover you for most of your ownership.

Isuzu also covers capped price servicing for up to 7 years, helping bring additional peace of mind if you plan on buying an MU-X that’s a few years old.

Unfortunately for those who prefer a quieter ride around town, under acceleration, the 3.0L diesel four-cylinder makes itself known to all the occupants. More so than other diesel motors, the engine sound bleeds into the cabin is quite noticeable. It’s not a deafening sound, but it’s going to come at a slight shock for those used to riding in quieter diesels.

Once you’re up to a consistent speed, the four-cylinder audibly settles and you’re greeted with the benefits of a diesel engine whilst out on the open road. Revs drop, and the cabin of the MU-X becomes a whole lot more relaxed.

The audio system in the MU-X isn’t disappointing despite its age. There’s a ‘surround sound’ feature in the form of downward-facing speakers placed on the roof, providing a richer sound, especially for the front passengers.

There are four-disc brakes on all four wheels.

I’m a firm believer that road-focused 4x4s should have disc brakes all-around rather than drums on the rear wheels. This is because you’re more likely to be towing and carrying less than the lower-trims would be. Despite not having disc brakes, you can still tow up to 3 tonnes braked.

Braking in the MU-X was excellent for a two-tonne SUV, with a relatively progressive pedal feel enabling you to drive smoothly and come to a stop with relative precision.

Unlike the current D-MAX, the MU-X is carrying the older version of Isuzu’s 3.0L diesel motor. In this generation, the MU-X is dealing with 130kW @ 3600rpm and 430Nm @ 2000-2200rpm.

Off the mark, the MU-X certainly picks up the pace. Although a 0-100km/h figure would land in the realm of nearing 10 seconds, the real-world performance of this motor never leaves you feeling like this SUV is underpowered.

Instead, the MU-X is able to comfortably move around town without the need to be buried in the accelerator pedal. On the highway, you won’t be left behind as overtaking is effortless thanks to all that torque.

When you’re out in the stickier stuff, the MU-X in low-range 4x4 mode provides confidence that you’ll make it out alive.

With what feels like a precise delivery of power, the MU-X never slips or faults when putting its power to the dirt. I was met with impressive power-delivery which only encouraged me to find more difficult terrain to put this SUV through.

The 6-speed transmission used in the MU-X is able to seamlessly shift, even at low speeds, without ever feeling strained. My only complaint is the speed at which it shifts, which can feel a little slow.

Built on the D-MAX’s ladder frame chassis, but without the leaf-spring suspension, the MU-X struggles to soak up bumps as you’d expect from a 7-seater family car.

It’s apparent the MU-X can’t shake the fact that it’s a dedicated off-roader, as this suspension setup seems to give you too much feedback across tarmac. If you cross enough bumps and potholes, it seems to really upset the ride of the MU-X and can cause passengers to complain about the ride of the car.

On smoother sections of road, the MU-X settles and can glide across most highways with ease. When you start to hit corners, you’re met with the surprise that the MU-X can handle turns relatively well; a pleasant trade-off for those around-town jitters.

As quickly as you’re impressed with how this SUV can prevent itself from sinking too much in the corners, it's dampened by the slow steering ratio.

This slow ratio keeps you busy and shuffling your hands as soon as a corner progresses into anything sharper than 100 degrees.

There’s a 65L tank on board, and it’ll cost you just around $90 to fill from empty. Claimed total fuel consumption is 8.3L/100km.

The MU-X didn’t have an onboard L/100km computer, instead it spat out km per litre of fuel, converting my average meant I was closer to 10L/100km.

The inside of the MU-X offers no luxury extras.. It’s about simply offering you everything you need, not everything you might want.

The touch-screen looks like it was taken from 2011, as it has basic navigation and media utility, and of-course a glaring omission of any options for phone mirroring. There’s bluetooth available at least, but it makes changing playlists or podcasts a little more difficult.

The MU-X makes do with a minimum boot space of 235L (with the middle row up) and a maximum of 1830L with all seats stowed away.

The manual operation of the boot in the MU-X is normally passable on a car like this, however due to the height that this tailgate opens to, children who can’t reach the boot will need you to exit the vehicle to close it.

There’s a thoughtful ‘tuck and fold’ design with the middle row, which helps expand the total usable interior space of the MU-X - enough to place several push bikes in without needing to remove front wheels.

If you’re looking for a car that will be an off-road performer at its core, it’ll be hard to move past some of the deals that will be presented on the current generation as soon as the new MU-X arrives.

There is enough here to make most people happy if they’re keen on off-roading frequently and plan on making modifications to enhance the capability of the MU-X.

However, if you’re primarily looking at purchasing an MU-X for daily use in the suburbs with the occasional trip off-road, I’d pick the new MU-X.

*Disclaimer - I work for ProductReview as their independent car and motorbike expert. I borrow new cars and motorbikes from manufacturers and owners to review. I am not paid or incentivised by these brands to post reviews. I write and create content to provide insight and information about any new or used vehicle I can get my hands on.

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Nevill I.
Nevill I.NSW11 posts
  Verified MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

After 10 months and 12,000Km I still like my MUX-LST 2024. Issues. 1. Service Centres are 3rd rate at best. This is the real achilles heel. Isuzu needs to break free of the monopolised Automatic Sales and service corporations and invest in genuine local independant dealers and mechanics who are trusted. Break away “go your own way” and succeed.… Read more

2. Fuel gauge is a major let down. Eg. Tank can be 50% full. Park the car on a slope front down hill. It will show empty over a few hours. 3. The automated breaking is extremely dangerous and annoying. 4. The Driver's sun visor hits the revision mirror. Had to replace the passenger sun visor already as it sags. 5. Cruise control overshooting. This is very dangerous. There appears to be an ineffective Engine management system. If you have your cruise control on 100k say and going up hill, then after it reaches the top it continues to accelerate and you can end up doing 110K. It should be able to sense the hill climb resistance change. My previous 12 years old non-Isuzu, did it well. 6 Engine breaks unresponsive to benign release when you hit the accelerator. Takes too long. 7. Cruise control, even non-adaptive CC stops working when rain, fog etc stops the cameras from being able to focus. I can understand that for adaptive CC. but normal CC should not be impacted. 8. ELK, lane depature etc should be default off. 9. Tie pressures - mannual and tag says 210KPa, but service centers and everyone says use 36-40PSI (> 260Kpa). which helps prevent the ties wearing out prematurely and improve fuel consumption, but the ride is then hard. Needs to be addressed. 10. Sold as a 4x4 for off-road. Has no thought and consideration in offering or catering for standard off-road and 4x4 traveling. Eg. No consideration for recovery points (only has tow points). Nudge and bumper bars are not comparable with aftermarket recovery points, winches etc. so don't buy them, you will have to throw them away later if you want any standard 4x4 items. No cabin provision for CB radio handsets, or Mobile phones to be mounted. 11. The optional Electronic brake control (for towing) is an unmarked rotary dial. So cannot know it's set to a specific level or levels for when you tow loaded or unload trailer/caravan. Again, buy after market. 12. No back seat fold down release in the boot, which is standard in other brands. 13. Manual is poorly constructed, jumping page to section, duplication etc. 14. Oil leak has appeared at 12,300km. Have had roadside assistance tow to the service centre. 15. Does sound like a truck, more noisy than it should be.

Unload around the city fuel consumption has settled down to approx 10L/100Km when I drive carefully. Which is ok.

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andrew
andrewNSW51 posts
  Verified MU-X RJ 4WD LS-U 3.0L Turbo-Diesel

Mighty MUX - This car can do it all! – Absolutely love my MuX (2022 model). It does everything! from touring this great country in comfort, to Towing our 2T caravan with ease, dropping off the kids at school and has done some difficult 4WDing (Budawangs national park/ Gardens of stone national park). Fuel economy is remarkable, my long term average is 7.3l/100km (no van, mostly… Read more ·  4

highway driving at 100km/h - click the photo attached as I know you won't believe me!), and with 2.2T Van I achieve 11-12l/100km (around 100km/h). The car effortlessly cruises along at 1500RPM on the highway and the motor is quiet as a mouse (love the new 6 speed trans).

It tows out 2.2T Expanda caravan with ease, hardly going over 2000RPM (note: Nex gen MuX has a huge 3500kg towing capacity). The ride is very quiet and refined and you can drive for 5-6 hours without breaking a sweat. The van tow ball weight is 170kg so I don't need any suspension upgrades (just stock), they can handle up to 350kg.

No issues to date and great service from my dealer. I priced a Prado at $95,000 and ended up with a brand new MUX for $60,000 and bought a caravan with the saving! Toyotas need 6monthly/10,000km servicing while MUX is 15,000/1 yearly so halve the maintenance costs.

The legendary 4JJ3 motor is bullet proof and doesn't require Ad blue like the 2024 Prado/Everest, so less things to go wrong, and avoid $80 to fill up the ad blue tank. The DPF is one of the most reliable to date, a friend at work has a DPF model (2018) with over 300,000km and still going strong (no DPF issues). The drive train is good for 500,000+ km and the engine is a truck quality motor from NPR Isuzu trucks. The motor uses truck quality gear driven camshaft, with small timing chain that runs a double geared camshaft. Even the timing chain can be changed easily via the rocker cover, and small hatch in the engine cover (no need to take half the motor apart). The car weighs a little over 2T, substantially less than Prado at 2.6T meaning much higher power / weight for effortless hauling of heavy loads.

I've taken this car deep into the Victorian high country, Barrington tops, Snow driving and 4WDing in many of the national parks and never been stuck. All with stock tyres and suspension. This model comes with Diff locks as standard!

The kids love the rear air conditioning. There is an evaporator in the boot, with separate fan controls so they can adjust their own temperature (lucky!)

The car has loads of room, we can fit 4 persons + gear for a snow trip with ease. The boot space is gargantuan (you can pack your elephant) and the 3 rows sit perfectly flat, so you can install a fridge, or just sleep in the back (I recently saw the new Prado boot and you'd struggle to fit 2 suitcases, its a deal breaker).

Isuzus are very popular, and fully supported by the online forum "Ozisuzu.com.au" where there are loads of passionate Isuzu lovers that will offer free support/advice on upgrades/4WDing etc.

I researched Pajero sport, Prado, Everest, and MUX was best by far, comes with a 6 year warranty, great resale value, Corolla fuel economy and small price tag for this level of 4WD capability/towing/comfort.

I also researched the older (pre 21 models) but purchased the Next gen for the following benefits: - The cabin noise NVH is excellent compared to previous generation, quiet and comfortable. - The rear boot area sits perfectly flat, no plastic boxes that look like an after thought. - Fuel tank size is 80L (gives a range of 1100km on a tank @7.3l/100) - Electric steering makes light work steering a large car with caravan - 6 speed auto is amazing, at 100km/h the RPM is 1500 RPM and you can hardly hear the motor - LED lights are bright! - The car has ventilated disk brakes on all corners, providing great confidence when towing down steep hills. - huge 3.5T towing capacity and 350kg ball mass

This car is serious 4x4 offroader. The drive train is a north south motor, with rear wheel drive (great for towing with caravan ball mass adding to grip), then a transfer case to power the front wheels. The gearbox has low range for steeps climbs, crawling etc. All gearboxes have diff breathers as standard and the rear diff comes with diff locker as standard. Wading depth is 800mm out of the box! The car can be heavily modified with large wheels, lifted, bull bars, roof racks, long range tanks (all readily available). Air bags can be easily fitted to the rear springs if high weights are carried (ie caravan).

Love our MUX

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Roderick B.
Roderick B.NSW15 posts
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

I could not trade this MUX LST 2023 in quick enough! – I purchased this MUX LST in December 2023 thinking this would be my last car. What a shock it was. My son rang me up one day & said are you driving a truck? It was rough & nousy. Interior lining was cheap & like plastic but was supposed to be leather. Tailgate would not open with trailer on & wanted to close before you could unload it. 4X4 was… Read more

good but I never used it. To top this story off the Oil Contamination light came on & was diagnosed by Fosseys in Tamworth as having Deisel Fuel in the Engine oil at only 4800 K. I paid $68000 for this cheap car that was just made to a price & received 0nly $55000 as a trade in at only 7200 K. Fuel effeciency would range from 13L/100K to 8.2 L/100K, depending on conditions.

Positive reviews

Saskia S.
Saskia S.SA2 posts
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

Extremely capable and powerful car – Owned my Isuzu MUX LS-T 4WD (top of the range) Diesel from new, so have 6.5 years experience of using it daily for groceries (don't cringe), driving to work and across Australia on holidays with our without camper trailer, and it's a dream. Strong, reliable, and I feel safe in this car. Turning circle for this large car is great, no issues… Read more

parking either. Rear-view camera and mirrors do the job perfectly fine when backing up (whether or not towing). I have taken the car off-road, and driven it through snow, and this car has been reliable and capable. I tow my off-road camper trailer with my car and its fuel efficient and so easy, the Isuzu is just extremely capable in these conditions. I have my car serviced when its due @ a reliable Isuzu dealership, and I don't "crazy rev" my car when the engine is cold, I just take it easy for a few minutes. But make no mistake, this car is powerful when needed and definitely can pickup speed fast, also with towing! After 6.5 years of daily use and yearly servicing, I have bought new wheels and a new battery, there have been no special repairs required. Its fuel efficient too, especially when towing!

Ian
Ian11 posts
  MU-X RJ 4WD LS-U 3.0L Turbo-Diesel

Love it – Would buy another in a heartbeat, I bought this car for the 4jj3 motor, one of the best diesel engines ever made in my opinion, those crazy Thailand boys has pushed a built 4j engine to 1400hp. safety features can be a little annoying but the easy fix is to put a sticker over the front cameras, this turns everything off. I had a custom 3inch Fox… Read more

suspension kit installed by Solve off-road Sydney and 32 inch tyres, this totally transformed the car, handles like a dream on and off road

Colin S.
Colin S.
  MU-X RF 4WD 3.0L Diesel LS-U

The best vehicle l have owned – I purchased a 2015 Isuzu mux new & can only have positive comments for this vehicle, having travelled 175000 km to date & have had no problems so far, the only thing I’ve replaced are tyres (3 sets )& back pads (1 set ) in the last nine years. Sure it is a bit agricultural compared to other suvs out there but it is comfortable, powerful, & so… Read more

far has gone everywhere l have pointed it, towed everything l have put behind it & done time on & off road regularly. I have a mate who has the latest mux & l don’t like the way it is telling you if you’re going over the white line getting too close etc if you need all that tech to drive a car you should not be driving, l know these can be cancelled but why pay for them in the first place.

Negative reviews

Lucy
LucySA
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

this has to be the biggest heap of crap i wasted my money on flat batteries, freezing of the entertainment screen, wearing out tyres through the deaded bumpsteer, cheap interior with fake leather remember this cost $72,000. stupid 20 inch rims and tyres,cannot carry much unless you waste thousands on a gvm upgrade when towing,the biggest load of crap safety systems that can cause more accidents then its supposed to stop Show details

Ronahi
Ronahi2 posts
  MU-X RJ RWD LS-M 1.9L Turbo-Diesel

I purchased a brand-new 2024 Isuzu MU-X from Essendon Isuzu with high expectations of both vehicle quality and after-sales support. Unfortunately, my experience has been disappointing on both counts. Soon after taking delivery, I noticed several issues, including scratched paintwork, bubbled window tint, and most notably, a defect in the… Read more

dashboard. A small bubble on the passenger side progressively worsened over summer, expanding significantly.

I promptly raised the matter with the dealership’s service department. Initially, I was advised that the issue would be covered under warranty. However, this position was later reversed, with the service manager suggesting the damage was caused by “placing something hot” on the dashboard—an explanation I strongly disagreed with.

To clarify the cause, I engaged an independent and qualified upholstery expert who provided a detailed report. The expert concluded that the damage likely resulted from contamination during the manufacturing process, such as hydraulic or machine oil, and not from any external factors like heat exposure.

Despite this professional assessment, Isuzu UTE Australia rejected the warranty claim without conducting a physical inspection or further investigation—only reviewing a photo before issuing a refusal.

The dealership then stated they had “done all they could,” which I find disappointing and inconsistent with their obligations under both the manufacturer’s warranty and Australian Consumer Law. In my view, the vehicle was not of acceptable quality at the time of sale, and the response from both Essendon Isuzu and Isuzu Australia has fallen short of the standard I would expect.

I have approached this matter respectfully and followed all appropriate channels, but feel let down by the lack of accountability and support. I share this experience in the hope that others will be fully informed before making their purchase decisions.

I sincerely hope Isuzu UTE Australia and its dealerships reflect on how such cases are handled and take steps to improve their customer service and commitment to quality assurance.

Large / 7 Seater SUVs

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Seni
Seni41 posts
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

Bad value for money, cheap interior quality and heaps of issue related to implemented technology – There's no denying that this car has excellent 4WD performance, but unfortunately, they've done a really poor job with the implemented technology. I've also been greatly disappointed and annoyed with their service and support. I have an Isuzu fitted nudge bar, and the front parking sensors go off at random times. It's mostly at traffic lights… Read more

when the car in front of me is at least 2m apart, but it also happens when there's nothing in front at all. Isuzu must be aware of this issue, as many people online have been complaining about it as well. However, when you report it to their service, they simply refer you to the car's manual to check for sensor obstructions. Additionally, during the initial 3000km service, they claimed there was nothing wrong with the sensors.

Another issue I've been complaining about is the reverse camera. I replaced a 10-year-old Hyundai Santa Fe with this Isuzu MUX, and the quality of the reverse camera is unbelievably bad for a 2024 car that costs $75k. In certain low-light situations, the camera is practically useless. My old Santa Fe had an excellent camera, and it was produced in 2012. When I brought this up to the service, they compared the camera to others they had and determined it was operating normally. I then complained to Isuzu Australia and asked them to install a better camera. They told me they forwarded my complaint to the manufacturer, but now they're ignoring my follow-up emails.

There are a few other issues worth mentioning. When you close the door, you can hear the "cheap" metal sound. Infotainment system is a joke, software is so badly designed. The interior quality is quite poor, especially the plastic bits—they look really cheap. I can't open the tailgate when a trailer is connected. The auto tailgate operation is difficult to get working every time, so I had to turn it off. The lane control feature is also dangerous. For example, if a bicycle or another car suddenly comes into your path, you won't be able to avoid it as the lane control will not allow you to steer away. I've been in a few of those situations, and it's been terrifying. It's also on by default, and you have to turn it off every time you start the car. It should be the other way around.

Recent reviews

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Adam
AdamNSW2 posts
  MU-X RJ 4WD LS-M 1.9L Turbo-Diesel

Our new mux 4jj new king of Australia – Recently took our new mux into the out back 5,000ks in a week was great on fuel ⛽ we averaged 9.9l per 100km with a rihno roof cage fitted with all out luggage( 3 adults 2 children) we may have been sitting a little above the posted limits as well and still achieving great economy. The car is amazingly comfortable and can be a tuff in suspension… Read more

when empty but once fully loaded even on the factory 20inch rims and insane dirt out back roads was a pleasure and a great place to be. The air conditioning system is fantastic and really am over the moon with my car how ever like everything there are things I would like improvement in such as a little less driver assistance I turn off lane assistance everytime and the automatic headlights are a pain at night the high beams will constantly turn off as it picks up reflections and thinks they are head light incoming (it's easy fixed just put it into manual mode ) just wish it didn't have automatic high beam shut off the rear view mirror hits the drivers sun visor not a huge deal just annoying and after a few hundred kilometres of bull dust and dirt roads we got a bit of it finding its way into the cab not the end of the world but yeah the cabin filters may need a slight adjustment. But yes we drove it down some extreme conditions remote places and not being kind to the car and it done everything we asked of it even drove it non stop for 11 hours stopping for only a 10min fuel stop and nothing got hot nothing gave any grief. So yes there are things that could be changed but overall very impressive SUV and I will be buying the new versions for the rest of my life the 4jj is the new legend of the outback. Hopefully all the automatic driver assistance can just be put on the right side of the gear stick on the vacant switch pannels in future so you can get in and flick off auto head lights auto lane assistance and any other driver assistance some times less is best I mean look at those rubbish 79 Series no driver aids and cost the most keep with the 4jj and keep it simple stupid.

John W.
John W.5 posts
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

The car that cries wolf - continuously ! – Supposed safety features are dangerous - slams brakes on. Parking sensors go off repeatedly sitting at traffic lights. Diesel inlet too small for hi-flow nozzles. Auto tailgate operation terrible... wont open with a trailer plugged in. Had it try to close on me. No blue tooth for android auto needs a cable. Beeps all the time locking who knows… Read more

why. Allowed driver to to travel 50kms with no key. Decent vehicle ruined by bad technology design decisions. Fuel gauge and distance to empty unreliable. Drops and holds in low gears on highway descents.

John W.
John W.   

The other wonderful thing it does is switches itself onto recirculated air during a trip. You're… Read more

Michael
MichaelQLD5 posts
  MU-X RF 4WD 3.0L Diesel LS-M

I have the 2014 Mux, in 2023 still going strong – Great car. Always been serviced and even though I have only owned for 11 months it does not miss a beat. The only issue I have with the Mux is the paintwork. It needs to have good protection on it e.g. Ceramic or paint protection products. Fantastic towing ability. Show details

Roger
Roger3 posts
  MU-X RJ 4WD LS-U 3.0L Turbo-Diesel

Burning Oil after 10k – Good car tows really well through hilly country. But is burning about a litre of oil every 1000km. The response I got from Isuzu was that's normal all engines use oil. I have owned 3 Subaru's and they never use any oil. So why do the Isuzu mux burn oil. I am a bit concerned as I am considering a long road trip in the future. Show details

Nick S.
Nick S.
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel
Build Quality
Value for Money
Noise Level

Broken after only 2 months, waited 12 months to get car!! – After waiting 12+ months for car, less than 2 months on road and navigation system failed and needs to be replaced which Isuzu reports will take up to 9 months to get replacement? No empathy or compassion from Isuzu, they simply don’t see a problem with this after you’ve spent hard earned dollars to by a supposed rugged and capable vehicle that… Read more

doesn’t even last 2 months of driving on bitumen only. As the nav system is integrated with the operating interface this affects more than just nav system. Definitely would not recommend the Isuzu MUX to anyone.

Woody51
Woody51VIC18 posts
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

Love the car but I have a few hiccups – The car itself is great and the safety features although a pain to get used to are very good. Only gripes are the voice navigation system which I cannot seem to be able to work at all so have resorted to "Waze". Also not confident with the Range meter which seems to show above what is really obtainable. Fuel consumption is another problem with the… Read more

vehicle getting 8.6 around town but on the Highway it is only getting 10.8 which is reverse of what you may expect. Mind you I haven't asked the dealer about these problems as yet and they may be simple fixes.

Kel
KelTAS4 posts
  MU-X RJ 4WD LS-M 1.9L Turbo-Diesel

12 months in – Very pleased on the whole top of the range 4wd. Mostly commuting to work, weekly longer country drives. Use the car every day. Totally different from my overly aggressive 5.7 litre V8 Adventra. We have however screeched to a halt 3 times for no reason, started to turn this function off but its 13 clicks to do it each time the engine restarts. Hard… Read more

to clean the inside of the windscreen, I now think the dealer did not do this before I got the car. Have tried several times with different products without total success. Getting 10.1 litres per 100km around town. Long run getting around 8. Good 4wd low range work on slippery and rough bush tracks on the farm. Have not towed anything heavy yet. Headlights could be stronger. Reading lots about the seats, I am happy with them and have had no complaints from passengers. No service issues, did the recall on the steering bolt with out any problems.

Dennis
Dennis8 posts
  MU-X RJ 4WD LS-U 3.0L Turbo-Diesel
Build Quality
Value for Money
Noise Level

Unsafe and a waste of money – Have had major issues with disengaging cruise control. Autonomous braking is activating when there are no other cars around. Fuel gauge is also unreliable. Has been to a service centre which has not fixed anything. Dealer is trying to help but Isuzu head office will not allow fixes. Fed up and frustrated Show details

Dennis
Dennis   

Was waiting on vcat. Went pear shaped. Too many problems to mention. New toyota fortuna. Absolutely perfect.

Large / 7 Seater SUVs

Find out how Isuzu MU-X compares to other Large / 7 Seater SUVs

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Roger
Roger3 posts
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

More power than previous model – After waiting 12 months our new MUX finally arrived. We tow a 23ft caravan and it does a slightly better job than its predecessor especially up hills. Smooth transmission and lighter steering. Annoying bells and whistles which can be turned off but what's the point in paying for them initially. Fuel economy is a little higher than the 2014 model… Read more

but improving as the engine wears in ( 12.5 k km ) so far. Don't regret getting it but wonder if it was worth the additional cost to upgrade

Peter
PeterQLD
  MU-X RJ 4WD LS-M 1.9L Turbo-Diesel

not a nice car – ive had this car since new and am very disappointed which is an undestatement, The gears seem to be always changing the sligsht rise and down it goes back to 5th and then some reason back to 6th and back to 5th, wind noise very bad drivers side,horrible seats can not get comfy ,the car is always moving around on the road not much body roll as just… Read more

jigging around .I do mostley hi way driving to and from work around a 100ks a day and the car has been serviced on time every time never been on dirt ,tried to tow a 1600 caravan that was no fun drove the gear box nuts, fuel consumption went the roof had it back to Izuzu several times their words are its operating normally[crap] do your self a favour and buy something else Iam waiting for a new car due sept

Mark
MarkNSW15 posts
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

Beautiful to drive and tow with BUT – After waiting 11mths we now have our new 2022 MUX LST picked up 7mths ago. I love driving this car.. love the 20 inch wheels look great. Wish i could find a spare set. Plenty of power but fit a throttle controller to eliminate feeling of lag. Drives Smoothly and comfortable but was expecting better than 9.5 litres per 100klms around town. A trip… Read more

went well at 8 per 100. Tows the aluminium 4.3m boat like it's not even there. Looking forward to our retirement road trips. UPDATE May 2024: Whilst the MUX is VERY capable off road, we don't go off roading in this car with exception of the local sand dunes. It handles these with absolute ease. Just deflate the 20-inch tyres down to around 16psi in the rear and 18 psi in the front for the soft sand it it is unstoppable. Now after two years of ownership, the annoying things come to light. Others complain about things like "can't open tailgate with a trailer".. You just change the selection in the Menu and all good, it works. The annoying sensors that go off at traffic lights and the McDonalds drive through bollards, well just press the button on the console to switch them off. Not hard. The "safety" features can be annoying but all modern cars are coming out with this stuff. I do agree with the other comments about the software and the navigation system. It is rubbish. The touch screen is a pain. Bring back dials I can turn !! My second car is a Holden Barina 2012 model and has none of this "safety" stuff and I love driving it. A peaceful relief and it has dials to turn !!! yay. The MUX fuel economy is still the same at nearly 10 litres per 100klms around town and 8.0klm/100 on the highway. Once cruising on the highway on country roads it is a comfortable delight to drive. We do enjoy our country road trips (not towing). The power of the 3.0 turbo diesel is great and towing this car can do it easily. Overall, it has been a very reliable car. I do recommend fitting a Provent Catch Can, which I drain every 5,000klms and capture about 100mls of black sludge that does NOT enter the intake manifold. That's gotta be good for the longevity of the engine.!! Having said all that, our next car will not be an MUX.

Rik.
Rik.NSW7 posts
  MU-X RF 4WD 3.0L Diesel LS-U

Excellent vehicle – This vehicle ticks all the boxes for me, roomy, comfortable and economical. Whether driving in the suburbs or cruising on a road trip it suits the purpose and with seats folded down the internal space is cavernous. I love it. Show details

Sceptic F.
Sceptic F.
  MU-X RJ 4WD LS-M 1.9L Turbo-Diesel
Build Quality
Value for Money
Noise Level

3 weeks in, not falling in love with it. Steering vibration with 20" alloys – I have been back to the dealers in Thailand to fix the steering vibration. They have rebalances the wheels 3 times, carried out yet another alignment which shown it was out even though it's brand new. Their response - it's their standard and cannot be fixed. This must either be a combination of bad 20" low profile tyres, shocks & springs not up to… Read more

the job or the Hydraulic steering. It's probably a combination of all of them. So now I have to spend money to fix the problem, which is probably shocks & new wheels. Never will I buy an Isuzu again.

Jonah D.
Jonah D.WA3 posts
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

Beast Mode – I picked mine up a few weeks ago and love it. The wheels were junk so swopped them out. Funny but nobody wanted to buy them cause they're so ugly. Anyway, whacked on some sweet black steel units and 30"mtx and happy days. Took it to Lancelin and hit every dune possible. Car didn't miss a beat. Wish there was a little more space in the 3rd row for the kids but otherwise, pretty happy. Show details

Adelaidian
AdelaidianSA10 posts
  MU-X RF 4WD 3.0L Diesel LS-M

Excellent vehicle but too scared to buy a new one – Really great car with 220K on the clock, but John Cadogan's do not buy recommendation seems to warrant serious consideration when considering a new mux. The annecdotes he has related about back up for these vehicles are most concerning. I will be looking at Pajero Sport as an alternative. Show details

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Sam G.
Sam G.Western Australia
  MU-X RJ 4WD LS-M 1.9L Turbo-Diesel

So glad I chose this – I waited a while for this car, but when it finally arrived I can’t fault it. Im getting fuel economy as promised and it’s made my commute to work quite enjoyable. Sure it might need some refinement as they get feedback, but personally I’m more than happy with it. Show details

Ob1
Ob17 posts
  MU-X RJ RWD LS-T 3.0L Turbo-Diesel

Worst car I have ever owned – I bought a 2021 MUX LST 12 months again and it is with out a doubt the worst car I have ever owned. The auto transmission is appalling, can’t hold gears, change’s up and down when it shouldn’t and the changes are very rough, makes it an absolute misery to drive. Seats are uncomfortable, flat with no support so I slide around all over the place and… Read more

what top of the range car doesn’t come with lumbar support in 2021? Yep this doesn’t!awful to drive and sit in. The cruise control is shocking, so sensitive that if it drops 1km below set speed it kicks down gears and give full throttle to get back up then overshoots the speed . Virtually can’t use it. Noisy and underpowered. Myriad of ergonomic foibles inside, a DVD player that can ONLY be played through the whole stereo, no way to connect to headphones.switches hidden behind the steering wheel. It’s just a really unpleasant car to drive and own, I wish I had bought a prado.

Tracey
TraceyQLD2 posts
  MU-X RF RWD 3.0L Diesel LS-M

Best car I have ever owned – Just like to thank Isuzu . My Mux 7 seater was purchased from new in Dec 2015 it has just over 400000 on the clock has been serviced regular by my mechanic who i may add tells everyone how good of a car it is , he has also offered to buy it off me if i ever sell it . I am currently only on my 3rd set of tyres , just put the 2nd set of brake pads… Read more

on last week . I work 5 days a week as a cleaner so the car is stopping and starting numerous times a day . It is so reliable and great to drive

PGB
PGBNSW2 posts
  MU-X RJ 4WD LS-U 3.0L Turbo-Diesel

New Gen 2 Isuzu MUX – Had the MUX a month now - Purchased from Isuzu dealer in November. I purchased mine with the optional roofrack, clearview mirrors, bullbar, snorkel, towbar, electronic break controller, scuff plates and tonneau cover. Well please don't do this as these extras are added to the vehicle cost and you end up paying luxury car tax on them. Better off… Read more

to purchase them after you pick up the car and save yourself some money. Saying that, I'm still waiting for the Clearview Mirrors and the roof racks. Power seems good. Round town economy is around 12L/100Km and on a good trip it drops to 7.8L/100Km which was a pleasant surprise to me. Seats seem comfortable but have only had one sting at more than 3 hours. There is an abundance of technology in the new MUX but it will need some follow up refinement as Isuzu get more feedback from their customer base.

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Wayne Taylor
Wayne TaylorSA30 posts
  MU-X RF RWD 3.0L Diesel LS-M

Big vehicle with good economy and plenty of room for 7 people – I have had my December 2018 build MUX since Feb of 2019. Initial impressions of the MUX were: - good size. Plenty of room for 7 people in side or less people and plenty of storage. - 6 speed auto and diesel gives good economy along with good torque - might look big but for what it can fit into it, the vehicle is more compact than most others in… Read more

the class. - base model was great value, only 2WD but only paid $37K which is a lot less than a 4WD and no one would know otherwise. - Still has good towing ability with 3.0 litre turbo diesel.

Having jumped from an FGX XR8, I found the MUX to be more leisurely than my XR8 and a lot more economical. I have now unloaded the XR8 and use this vehicle exclusively. I use it for a daily drive and have been to the Flinders, Broken Hill and mid north wine regions. Love the economy, ground clearance, clear vision all round and rides quietly on the highway and handles good for a reasonable sized vehicle. I use it as a daily commute and in just over 2 years of driving, I have chalked up 70K kms. Works well in city traffic. Toured the Flinders Ranges in it and it was perfect. No need for 4WD and obviously being 2WD helps keep the weight down and improves the economy.

I have my vehicle serviced at 15,000 kms intervals, thus have it serviced twice yearly. "Prevention is the best cure." On the down side, there are a couple of things that I find a bit annoying: - from cold, although it starts very well, it takes a long time to warm up the engine to negate the "chatter" - brakes are not as good as the XR8, but then I am being a bit picky - rear side mirrors are terrible - the are those magnified type where "objects may appear closer than they are" - touch screen display is very average in the base unit. This really could have been improved.

Overall I am quite happy with the vehicle and would buy another in a couple of years time.

Brian P C
Brian P CNSW11 posts
  MU-X RJ 4WD LS-T 3.0L Turbo-Diesel

Tow beast – The beast was purchased to be the tow motor infront of our new Jayco 19.5 outback caravan. The MUX is well renowned as a strong work horse for towing Caravans and trailers upto 3 tonne. With lockdown soon to be over ours is sitting waiting to commence a few years of travelling. My brother bought his a few years ago and has circled Australia and then some without missing a beat. Biting at the bit to go!!! Show details

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