Best Modems

Very helpful technical support team. TINECIA Nong. She helped me out with the internet connection to my modem. Show details

Overall the product works well, though I have had intermittent connection issues. However, after trying all the troubleshooting I could on my own,… Read more

after 20 mins with Lauren over the phone everything worked perfectly and I've had no issues since. Lauren was patient and effective even through difficulties on my end.

Very Good Modem / Router – Purchased the TP-Link AC1600 Archer VR600v as the mid range recommendation of my new ISP. Set up was very easy and painless. The speed of my "wired"… Read more

connection is great and the WI-FI range and speed is also excellent. Stability of the modem /router also appears to be very good. The only criticism that I have is that the bottom of the unit gets extremely hot (where the info plate is) and as a result, the wooden counter that I placed it on also becomes very warm, resulting in extremely poor heat dispersion. It would appear that the unit's "legs" are not high enough to dissipate the heat effectively. After raising the units height by placing several self adhesive chair leg pads under the legs of the unit, the heat dispersion is much better and the unit is less hot. If it was not for the heat issue, I would have rated it 5 stars.

Great product. I was having issues connecting it to my new NBN service and so I rang TP link support and got thinks working real fast. I spoke with a… Read more

woman named Hely and she was extremely helpful and talked me through the steps with great clarity. Highly recommend!

Very helpful Tricia was very patiently and she even called me back when we got cut off. Excellent servic Show details

Long Life – I've had this router for over 6 years now, with three ISP's and its never missed a beat. Very occasionally [every 3 months or so] I note a slow down… Read more

and do a reboot. Love the simple GUI and the auto firmware update. I have a large single level home and WIFI is available everywhere and to my outside cameras. Was going to update recently but decided I'd wait until this gives up the ghost.

Ok product but sign can drop out at times – Product does the job well but sometimes it randomly drops out which can be frustrating. The TP Link hotline is helpful though in troubleshooting issues.

Good but not that good – After my last modem died in a thunder storm, I searched for a mid range/priced Vdsl/Adsl modem router. I settled on the TP-Link Archer VR900. Easy… Read more

setup and has many features and is value for money. But I am disappointed that the WiFi range was not as strong as I hopped in fact my old Netgear modem had a better range. Still I am happy with my purchase. 2years old now and still going strong

This router is a POS! – Exactly the same result as all the other 1, 2 star reviews, after 12-18mths you might as well disconnect it and throw it away!! Keeps dropping the… Read more

WiFi every couple of days and have all sorts of trouble trying to get it going again, even after rebooting it!! Ditch it quick, but better still, don't even go near it in the first place! Supplied by Electrician at retail cost.

Challenging installation make easier thanks to Novia – I recently had a tricky time setting up my new TP-Link AC2100 modem router, and my ISP was unable to assist. Thankfully, I got in touch with Novia… Read more

Haung from TP-Link technical support. She was incredibly knowledgeable, patient and helpful throughout the entire process. Novia guided me step-by-step, making what seemed like a daunting task much easier. Her professionalism and dedication made all the difference, and I couldn’t have done it without her assistance. Thank you, Novia, for your excellent support!

Affordably Good – There are 3 things to look for in a router: 1. Signal - strength and stability are the two main factors in terms of signal. You need a router with… Read more

stable signal strength and consistent coverage.

2. Ease of use - you don't want to think too hard when configuring a router. A router should be easy to setup and its management/maintenance should be direct and straightforward.

3. Security - can't emphasize more on this one because you want to avoid being eavesdropped.

And also, price tag is another factor to consider.

TP-LINK TD-W8960N has all these factors in one device.

The worst modem you could ever purchase – Purchased this product and told by salesperson that the range would be better than the modem Dodo provided. It is not. The so called crappy Dodo… Read more

modem gave me signal in the back yard with this one it's gone. Thie range for this item is around 5 metres. The modem was placed in the exact same spot. I would NOT recommend this product to anyone. Update. It's worse than I thought had to reconnect old modem to get a reliable connection to all devices. Feel free to message me for more info. Do NOT waste your money on this product. Another update. Even with a booster it does not work properly. Its best function is being put in the bin. Total rubbish.

Good during the day but at night it sucks – The speed this has during the day is fine, it's nice and does what it's meant to. But as soon as somebody else starts to use the internet or it's dark out it totally falls flat. Other then that I'm perfectly content with this. Show details

It works, but – Drops out and have to reboot to get it to work. Next time I purchase something like this, I'll check out firmware updates. Still being sold today,… Read more

nothing since 2018. UI on the router website is terrible, can't send logs anywhere or do anything reasonable with it. WiFi coverage is really bad as well, my Bluetooth headphones have more range. I had a Netgear router before this that died due to lighting...I miss that router.

Aussie Broadband – I been with Aussie Broadband for 22 years now and I have my NetComm Wireless NF10WV for 7 years now what do ever no issue at all stll going st after 7 years Show details

Two modem routers in a row defunk out of box – Vx1800 didn't work. Customer support gave up on the issue and a call back a day late after I'd already established it's a dud.. Ok I need the… Read more

internet I'll just get another the vr2100. Great it works but 4 days later all settings lost doesn't show up won't connect after I disconnect DSL to phone port to move it. Once. Doesn't make any sense. Yes updates drivers, everything, more hours spent....nup. and they have no idea what's going on either. Nightmare never do it it's not worth the risk

Cecilia was incredibly patient and was very knowledgeable about how to resolve our issue with the internet not connecting and went through the entire… Read more

manual process of connecting it.

Thanks to her we finally have wifi again after a very long time.

The product itself i don’t know much about but thank you cecilia.

Biggest mistake was to buy this junk. Slow speeds, connection problems and non functional guest network. Took months of phone calls & log transfers… Read more

before they finally agreed that it was faulty. Then was told there was no replacement stock available (even though they were still selling them online). After another 2 month wait (now over 6 months in total), I contacted Amazon who agreed to refund it. Will never purchase another NETGEAR product, they treat customers like [Content Removed].

after 4 years stopped working after two long beeps traie everything no way to make it work its always on red Show details

surprisingly powerful – got this VDSL2+ router/modem because I've been told that my previous Netgear modem no longer works with the changes to FTTN. Surprisingly this is… Read more

much more power than I imagined. - I can boost the power so I don't even need the extender - Router logs can be sent to my log server - Router had issues with connecting back to the internet. occurs once a week. But the firmware flash fixed it for me - this supports my Synology NAS really well.

con. every now and then there must be some issue with the NBN network. I need to unplug the D-Link router in order for it to reconnect. don't think that is the modems fault.

Drop out DSL 3900 – Has this router for 3 years then started dropping out 2-3 times a day spoke and emailed dlink over many weeks and returned it as per dlink… Read more

instructions and got the same item now the new one has been nothing but crap started dropping out after the first week and now been dropping out 4-5 times a day

Absolute rubbish!! - you get what you pay for – I switches over to the netgear R6020 when i changed NBN providers and the new provider did not support my all in one modem/wifi router. For the… Read more

following 6months we were plagued with wireless issues, smart home devices dropping out, not being able to stream to phones, and just general slow interrupted internet. It wasnt until i finally bit the bullet and upgraded to a UniFi WIFI AP that we finally got good wireless speeds.

I work in Technology and spent hours trying to troubleshoot this including upgrading fireware, checking for 2.4/5gHz channel interference, restarts and different location placements but to no avail.

DO NOT BUY THIS. It is a rubbish product., I only got it as a I didnt want to spend big bucks on a new AP when i had switched providers to save money :P

Purchased from JBHIFI

Hassle free installation – After 4 years of service, my old router that was supplied by my previous ISP had met it's end. I nearly ended up paying a technician to check the… Read more

house internal telephone line but decided to try replacing the router first. I'm so glad I made that decision and bought this model as it came as nearly plug and play. The installation is straight forward and worked instantly after entering username and password supplied by the ISP. One doesn't need to be a tech savvy to use and enjoy it.

Absolutely terrible. Do not buy this modem. The speed is nonsense and the coverage won't even make it 5 metres. DO NOT BUY THIS PIECE OF JUNK. Show details

Great range – I have 1 router and 2 satellites, my house is large (600m2) and this covers everywhere inside and most of 2 acres outside. The pros, its easy to… Read more

setup and the range is great. Asting satellites is easy.

The cons I can't get it to work properly as a router, it blocks all HTTPS sites, so I have to run it in AP mode and use a DM200 down router rendering the additional features pointless such as internal VPN.

Better as a sinker – Bought this due to its specs what a dissapointment. Wont connect to FTTN or FTTB or FTTC, have been back and forth with DLINK who are useless, Optus… Read more

are useless. Its an expensive paperweight that doesnt work with any Australian services EXCEPT if you want to use it as a router alone OR with ADSL if it was still available waist of money

4G mobile data backup is a worthwhile upgrade – The 5366 LTE (4G mobile data backup) is a major improvement over the 5366 TN (no mobile data backup): Both devices are Gen 1 products. Optus keep… Read more

providing WiFi 5 modem/routers even if you have a much better WiFi 6 router (Asus AX88u) with wifi 6 and 8 ethernet ports. The only thing the Optus modem is used for is the VOIP phone line: Pass the modem's IP address of the 5366 (192.168.0.1) through the Asus router.

We have a second Vonex VOIP line via a second Linksys VOIP box. Both VOIP services pass throught the Asus router and work just fine: It's supposed to be impossible to run two VOIP lines on one router. This is the kind of thing the 5366 doesn't support but a more powerful router does.

The internet is provided via an NBN cable modem: NBN modem -> Asus Router -> 5366 LTE N.B. Performance improves when modem/router/VOIP functions are split out. Crashing is much more common on devices with integrated functions i.e. As more functions are used devices are more prone to locking up and requiring a reboot.

5366 LTE ~10% larger and heavier than the older 5366 TN -Wifi 5 (AC) rather than the newer Wifi 6 (AX) or Wifi 7 (BE) -USB-C connector -Wifi on/off button is easy to access and use -Wifi doesn't cover an entire house -No external antennas i.e. Limited ability to direct or receive the signal -Control panel is accessed via 192.168.0.1 with user name and password on back of modem -Control panel is fairly basic -Optus restricts access to some control panel features -Not much info about how to use control panel features -Never seems to get any firmware updates -4 ethernet ports: 8 would be better as we have 6 ethernet connected devices -Ethernet ports are rated to 1 GB/s: The ethernet ports should be capable of >1 GB/s to avoid being throttled if your cable internet speed is 1 Gb/s -Relatively small upright rectangular box: Either white or black -No QoS (Quality of Service) -VOIP quality is OK -CPU info is not provided -Includes DSL (which is not being used) -Includes cable modem connections (which aren't used) -SIM card slot: Difficult to remove SIM from this slot

4G mobile data backup is very handy when the NBN cable internet goes down (very infrequently and usually only for short periods). If you're not paying attention you probably won't notice that your cable internet has dropped out. The only way you'll notice is that your transfer rates have dropped to ~60/30 Mb/s. That's particularly noticeable if you have the fastest 1 Gb/s service... but in practise is perfectly acceptable.

Maybe we need to pull the 5366 apart to see which CPU and other chips are inside the modem?

:-)

The devices that managed to connect, worked well. However, there are numerous irritations. The only device that managed to connect were the TV and… Read more

the security camera. Mobile phones, and computers would never connect. It resets the system time every time it gets rebooted, you have to login and update the system time after every reboot.

Positive points: It looks good, boots up quickly, never had issues with uptime or throughput. Negative points: Devices would not connect to it, time resets. I am using the device as an access point, so the system time might behave differently if it used as the modem

Works but with quirks – A dual band modem from dlink. Mediocre 5ghz performance not at par with other dual band modems at this price point. A bit difficult to setup. Since no antennas.No chance to improve wifi coverage.  Show details