Volvo XC60

There are things I lvoe about my 2025 Volvo XC60 and things I hate. I love how it drives in the country - long distance driving with it is great. But that's where the love ends. It's a brand new car - and yet the infotainment system has continued to fail. You'll be mid journey using Google maps and suddenly it decides it won't work. Or the… Read more

maps and the Dashboard will fail. Then they redo the user interface and don't bother to tell anyone that they've fundamentally changed how the thing works. And unfortunately the infotainment system controls pretty important things like the air con.

Oh and don't get me started on the fact that despite this supposedly being a luxury vehicle - they won't give you a user manual for it!! Seriously. Instead - they make you use their infotainment system. The one that is ridiculously unreliable for a brand new car. I even asked them if they could give me a PDF of the user manual - as I'm so sick of the infotainment system. But no. Apparently that's too hard for them. And if you try to call customer help as there's nowhere else to turn - they aren't there either.

I bought this car to drive in the country - and for that is good. BUt it is so unreliable. I will not buy another volvo. And I can't wait to get rid of this one.

I purchased a 2023 Volvo XC60 Recharge in January 2023 for over $70,000, expecting the premium quality and reliability Volvo promises. Instead, this vehicle has been a relentless source of frustration, riddled with persistent issues that have made ownership a nightmare. Within just two weeks, the check engine light flared up, forcing an early shop… Read more

visit. The problem resurfaced in July 2023, leaving the car sidelined for a week. Over the next 18 months, the infotainment system became a constant headache—audio outages, malfunctioning parking sensors and cameras, and lost data connectivity forced me to waste hours on online troubleshooting to avoid repeated dealer trips. The situation escalated in February 2025 when a critical engine failure triggered "turtle mode," crippling the vehicle to a 45 mph crawl. This required a grueling three-week repair. Barely six weeks later, in May 2025, the charging cable became stuck, rendering the car completely inoperable. This fiasco demanded a tow, caused a 30-minute delay to work, and led to another two weeks in the shop. In under 2.5 years, this $70,000 vehicle has been out of service for a staggering six weeks. Despite escalating these issues to Volvo corporate, I received nothing but dismissive responses and zero meaningful resolution. Volvo’s utter failure to stand behind their product reveals a brand that prioritizes profits over customers. The XC60 Recharge is not just unreliable—it’s a betrayal of trust, delivering endless breakdowns and stress instead of the luxury it promises. Choosing Volvo means risking your money, time, and peace of mind on a company that abandons you when things go wrong. Save yourself the regret: do NOT buy from Volvo

The reversing anti collision "feature" is a nightmare on this car, making me so anxious I avoid reversing. It slams on the brakes with such force, that it scares the hell out of me and any passenger in the car. When the rear of the car has nothing behind it, reversing into a drives way with a slight change in the angle can set it off, some leaves… Read more

in the car spot that I am reversing into can set it off. I took it back to Volvo they agree its too sensitive, but there is nothing they can do. This is the last Volvo I will ever buy.

The best of both worlds. Electric, one pedal, driving all around our hometown of Bowral and petrol engine on motorway travel to Sydney. Heaps of power from either motor and when in Hybrid mode performance is staggering. Over 3 years old and not a problem. Great quality - designed in Sweden, made in China. Show details

Amazing. Highly recommended – Awesome car and great value for money. Had for three years and hasn’t skipped a beat. Such a treat to drive and great fuel economy. Would highly recommend for small families. Show details

Sexy. Sparkly. Sensible. Safe. Sauve. Smooth – Not gonna lie. This car is amazing. It’s a pleasure to drive. Every. Single. Time. Reliable. Smooth. Fun. Practical. Polished. Perfection. I use it for city driving but also trips to the country and the coast with my family. Serviced once a year. Show details

Dont buy Volvo , not worth what you getting for your money – XC60 T8 was nice but before they moved it to Google Car system. I heard many things can go wrong with that edition and fewer features compared with the 2020 edition. What worries me the most is the way they handle customers. They don't care. You can call Volvo Aus and no help you will get from them but direct you back to the dealer which you are… Read more

not happy with.

The South Sydney dealer can't fix the issue but they can break more parts without telling you when you pick up the car.

When you find out what the dealer's reply is "Your car is not brand new but a few years old now. Having some broken part will be deemed a reasonable condition after all. "

The dealer doesn't want to fix what they broke on the car even though they are the only ones working on the car as still under warranty at the time, Volvo Head office tells you this gonna nothing to do with them and you will need to talk to the dealer directly. The fair trading advised me I only need to discuss this with Volvo aus but rather than the dealer but they didn't act so now I have to proceed to court to have this addressed

WTH after all when you spend over 100K on a car and end up like this????

My first Volvo but not another Volvo not ever again. This story will cost them some business but guess they don't care.

Think about it if you can be treated like this while you are under the warranty. What gonna happen once you are out of warranty? God save Australia please ~!

$120,000 Lemon – Had our 2022 XC60 for 6 months, so we have given it a chance. We purchased this as our first luxury car and as a way to lower our carbon footprint. First the GOOD: - Electric Engine is powerful and quiet. - The drive selections work very well in managing the battery (like putting it on Hold) - Airbag suspension is very (very) comfortable -… Read more

Seats are amazing - Remote software works though it would be nice to have more functions as it feels like a bit of an afterthought.

Now the Bad: - The Automotive Software is very poor; phones pick up randomly; too often I get a blank screen and I have to reboot. On my first service, they had to upgrade the software to 2.0 - it took them almost three weeks, during which I did not have my luxury car. - Safety System is flawed. The sensors cannot be turned off, so when you back down an even slightly steep driveway, the emergency brake jams on, and you hurt your back (started seeing a chiropractor). A few times I have had people walk in front of the car and it is happy to accelerate into their legs. The Skoda picks it up every time. - The Applications are poor; Spotify does not work half the time; applications I can get through AndroidAuto on my cheap little Skoda I cannot get in my Volvo

Conclusion - Volvo is a great car manufacturer but not a computer company. For that reason, I expect they went with Google but whereas AndroidAuto is great the software being run by Volvo is not. Had I known all this I would not have purchased this car but we are stuck with it and can only hope Volvo can fix the many issues.

Was good, then........$$$$$$ – After 65000kms, the manifold developed a crack in it. Now the really dumb people who designed this vehicle put the 2 x turbo's and the manifold as 1 part. What does this mean??? If your flimsy manifold develops a crack in it (common) then the 2 x turbos need to be replaced as well. $5000 thanks very much and that's not from a Volvo dealer, so add another $2k Show details

Great Car – We are very happy with it’s intellisafe features, comfort and minimalist elegance. It’s one of the best cars that we have ever bought and has the best value for money. Show details

Great car ，great price compare with ABB – T8 or Polestar is totally different from D4 T5. Quite and powerful but fun to drive and save massive on fuel. Mostly about 6L/100 and if you plug in charge a lot you get 3-4L/100. We talking about city driving on the highway about 6 and with you tow big boat or caravan about 14L. Still, low-speed traffic hold up could be done by battery only which saves you a lot. Show details

Excellent Car! – Love my new XC60... Amazing experience.. Love the Comfort and drive... Effort less driving. Infact found it better than BMW X3! Loving it. Using it for local and highway travel. Show details

Great car, counting 200,000 kms and still strong – My car is counting 7 years now and the only issue I ever had was a fuel sensor These cars are also extremely easy to service requiring only basic tools and a 36mm socket Also considering the vehicle has over 300hp it’s very good on fuel averaging around 9.2L / 100km I hope the new ones prove to be as tough as I’m interested to upgrade Show details

Not refined many options missing – Good car but dynamically floored on a hot day the turbo is heat soaked and offers no power gear box offers no paddleshift this is necessary as it needs the manual down shift as the kick down is reluctant. Engine even polyester optimised has a terrible power curve slow too fast no power not v a good map. I would go an x3 on power, plant and kit.… Read more

The autonomous stuff is a gimmick and not resolved. My verdict is i f you want a st bernard big and comfy mostly trust worthy this is the car if you want real drivability get something else. Volvo isn't like BMW or merc or even Audi these car brands offer more experience and confidence. Volvo doesn't even call to follow up.

PERFECT FOR US – Bought in Feb 2016 and so far have not had a single problem with this car. A mid sized SUV that had all the latest safety equipment and luxury fittings at the time of purchase (over 3 years ago) Show details

Volvo D5 Teknik – Been a 4wd owner most of my life but recently retired and decided I wasn't going to go hardcore fishing any more. Only needed an AWD so I could launch my small boat over the beach. Looked at all the usual Japanese makes which were so uninspiring and suddenly discovered the Volvo. Reviews suggested it could be good so I took the punt. Turned out to… Read more

be magnificent. Fantastic on road, gets 800km+ around the city and over 1000km in the country. Took it onto the beach down on the south coast, let the tyres down to 17psi and it killed it. My mate in his Isuzu got bogged but I didn't. Extremely comfortable, Volvo safe. Get it serviced at a Volvo dealer which is very reasonably priced. Cheaper than the Mitsubishi Challenger I used to own. Recommend.

Most comfortable car we’ve ever driven – We love this car. It is so comfortable to be in. I once took a 15 hour flight and we went on a 9 hour drive straight from the airport and it was still comfortable. The heated seats and steering wheel warmer are used often. We have another year left on the lease and will most likely be replacing it with the current model. Only negative we’ve… Read more

had, and we’ve had this with both our xc60 and v40, is the service. For the price of the cars volvo service should be a lot better. At one point I made a complaint to the corporate office but never heard anything back from the local service department about the complaint.

T8 review. Luxury SUV with the bonus of hybrid technology – I ordered the Volvo XC60 T8 R-design with the following options: - T8 Premium pack with tailored IP (This pack comes with a Bowers Wilkins 15 speaker sound system, heated front seats, tinted back window, rear headrests that can be folded by pressing a button from the front console, back seats can be folded down with a button from the cargo area,… Read more

and active air suspension which raises and lowers the car about 10cm depending on drive mode or if you want to lower the car to get items into the boot, and a leather mat that goes over the front driver and passenger dashboard)

- Front seat massagers (I only wanted seat fan for the summer days but I was told you have to get the massage option too).

- Power cushion extension front seats (also must be purchased to get the seat fan)

- Laminated Side/rear windows

- Tow bar

- Window tint

I grew up in the 80s and my first car was a Volvo 240 which I inherited and hated. I swore to myself I would never drive a Volvo again.

Then come 2017 and I wanted to buy a SUV with plug-in hybrid technology, and at the time (Dec 2017), Volvo was the only company that had one on offer. I was surprised at how Volvo had evolved.

The performance numbers for the XC60 were unbelievable. And depending on reviews 0-100kph could be achieved between 4.5-5.5 seconds. I haven't had the chance to time it myself, but the perceived acceleration is faster than anything I've experienced (more than my Nissan 350Z).

The hybrid motor is about 80kW, and you can select "pure" drive mode which makes the car try to use battery power more. Only when the driver presses hard on the accelerator or driving steeply uphill will the petrol engine start to assist. Range on battery alone is stated as 30km. I live in a hilly area and would probably get about 20km.

The default drive mode when starting the car is "hybrid" which has a lower tolerance before activating the engine.

"Power" mode has the engine on all the time and perceptibly lowers the vehicle. There are gear shift paddles to fully immerse the driver in the power mode, and I admit I have kept up with the racers in their custom Asian race cars.

This is my first luxury car, and the interior is superb. Napper leather feels so soft and there are numerous storage areas. The rear seats have space underneath to hide a laptop or tablet, there is a central foldout arm rest with retractable drink holder.

The front seats with all the cushion options added allow for side cushions to "hug" you, the lap support can extend forward so you can support your upper legs all the way to your knees, and there are upper and lower lumbar supports.

The seat massagers are basically eights knobs which push forward into your back. They don't press that hard but this could be just a personal preference. I prefer a more vigorous massage with with higher pressures and the knobs rotating and sliding.

Driving is a pleasant experience. Gear shifts are almost seamless when the engine is used. Fuel consumption is stated as 2.1L/100km. I don't know how Australian standards for testing hybrid cars are made, but this figure would only be true if you drove about 40km a day and recharged the car to 100% after every trip. I've noticed that once the batteries are exhausted, the fuel consumption is about 9-12L/100km depending on road conditions. There is the option to charge the batteries using the engine which further increases the consumption to approx 17L/100km.

There is a Assisted autopilot mode where the car will try to stay in your lane for you, but you are reminded to keep your hands on the steering wheel every 10-15 seconds if it doesn't sense your hands. Ultimately it will disengage autopilot if you don't put your hands on the wheel. It does a decent job of keep you in your line, though it tries to put the driver in the centre (left of midline) which is unnerving if there are cars to your left. And this sytem only works well on roads with clear lane markings.

There are many other features which I enjoy in this car, but the review will become way too long. If there are requests for further information, I will update.

Overall, I love this car. For Volvo to remake themselves in such a way to bring back a person who hated them, it's a big achievement. I'm enjoying driving this car so much that I'm looking forward to the Polestar series of cars to be released with a possible view to buying.

Fantastic car, plenty of room – Bought back in November, one of the first in Aus, and was given a Bluetooth Speaker as a thank-you. The car is perfect, performs & handles like a dream, but short second delay with the gearbox. The center screen controls most of the car, probably a step below a Tesla, includes semi-autonomous driving. The car is pretty much maxed-out in terms of… Read more

it's packages. The car has plenty of room, especially in the middle seat, which in SUV's these days, are rare.

T5 Inscription, so best of the best. Good fuel economy, and reliable. I couldn't live without it. It's definitely a fun car to drive, especially the semi-autonomous part, being only a learner, it's a fun car to learn in. Definitely recommend if you want a quality SUV.

Avoid like the plague! – Buyers beware. Read this before you even think about buying the "All new XC60". Back in November 2017, I purchased a brand new XC60 D4 Inscription from a Volvo dealer in Brisbane. The car was pretty much fully optioned and had the B&W audio system, premium Nappy leather with heated/cooled seats and panoramic sunroof just to name a few of the… Read more

options the car had. The only major option missing from the car was air suspension and automatic folding rear seats/headrest.

I was obviously very excited with my purchase and the car looked like a major step forward for Volvo as a brand.

After picking the car up on 23 November and driving it for a few days, I soon started to realise that underneath the fancy design and seemingly quality materials lied inherent flaws in the way this car has been put together.

As I'm writing this, I have owned the car for just over 3 months since delivery on 23 November and in that time, the car has spent 18 days at the dealership. Yes, you read that right. 18 DAYS! Below is a full breakdown of my visits to the dealership.

1) 27 - 30 November 2017

2) 6 - 8 December 2017

3) 18 - 20 December 2017

4) 8 - 10 January 2018

5) 26 February - 2 March 2018

Below is a list of all issues I had/have with the car:

- Software update issue

- Rattle from driver's side arm rest

- Rattle from driver's side door handle and surrounding trim

- Rattle from passenger side door handle and surrounding trim

- Rattle from the driver's side front quarter windscreen area

- Rattle and vibration/buzzing from the front speakers when listening to music with certain frequencies

- Rattle from rear left quarter panel area

- Rattle from the centre storage area#

- Rattle from driver's side B pillar

- Sunroof blind making abnormal noise when retracting

- Squealing rear brakes

- Touch screen issue when using Android Auto

- Rear quarter window chrome trims on both sides are marked/scratched from factory

Despite all the visits to the dealership and not getting use out of the car I paid a lot of money for, certain issues listed above remain. Would you like to know what's even more interesting? The loan car XC60 T5 Inscription I got when my car was in the workshop had the exact same rattle/buzzing from the exact same areas and all XC60's the dealer has in their showroom exhibit the same issues. What does that tell you? Yep, there is an inherent flaw in the design of the car or how the car has been put together. This isn't just one isolated issue.

After my visit to the dealership in January and realising the dealership has yet again failed to fix all the issues, despite assuring me that the issues have been fixed, I wrote a formal letter of demand to the dealership and Volvo Australia requesting a full refund as per the Australia Consumer Law. Volvo didn't even bother sending me a written response. The verbal response I got after a long wait was the Volvo can only continue to try to fix the issues. Yep, after 4 visits and 13 days and requesting more time to respond to my letter, they still wanted to waste even more of my time to fix this lemon of a car.

As a result, I have submitted a complaint with the ACCC and the Fair Trading department and took the car back in February and gave them as much time as they wanted to fix it. This was in a way a test as I strongly believed the dealership wouldn't be able to fix the issues as I believe there are fundamental issues in the way this car has been built.

This time, they even replaced the entire door trim unlike previous attempts where they just put insulation materials to try and eliminate the rattles. After 5 full days at the dealership, I was asked to pick it up. With a few minutes I could verify that the issues still remained and there were new rattles too.

Buying this car was the biggest financial mistake I have made in a long time and it's shocking that Volvo is too cheap and stingy to take their customer service seriously. I strongly urge you to look elsewhere and not buy a Volvo. Their products are built poorly and their customer service is non existent.

Fantastic car which surpasses its competition with ease – Fantastic driving experience, smooth to the touch and light steering. Minimal noise from outside, great speakers cover that anyway! Interior is clean and sleek, electronic dashboards and console are highly adaptaple and never go out of date. Car is very reliable however a little heavy to run around the city on unleaded.  Show details

Beautiful, safe family car – What a fun car to drive! Drives beautifully, performs well and super comfortable. The T6 R-Design is one of the most fun SUVs I've driven and would definitely recommend this car. Fuel consumption can be a slight issue. Volvo say it should be somewhere around 10L/100km, I've found it's somewhere like 12-13L/100km. But I guess the size and performance of the engine is responsible for that. Great car. Very stylish and safe.  Show details

Great family car – The car runs on diesel and means it is very smooth to drive. It is an all wheel drive but you can push it to do some of the things a 4WD could do like driving it on the beach. There isn't too much noise and heaps of legroom for the front 5 seats and a bit squished in the back seats but what can you expect.  Show details

Value for money – Not as sporty as the X3 or the Q5 but has the best interior in its class and generation. The safety features are awesome. Adaptive cruise control is great but not accurate some Times especially when the car in the distance is stationary . The booster seat feature is unique and the best.  Show details

Safety is paramount – This car has been amazing. Initially I was hung up on the bad image that Volvo cars had but once I realised the families safety was much more important than image, I really started to love this car. We use it mainly for school runs and the city commute but have taken it on one 6 hour drive down to the country. The petrol option has been economical… Read more

even on that long drive. Love the City Safety auto braking option which has come in handy quick a few times helping me avoid an accident. The interior is lovely and the kids use the inbuilt booster seats. The only issue we had were the indicator lights kept fusing but once they worked out that water had leaked into it in a storm, they dried it out and has been fine ever since. We love it so much, we are thinking another Volvo for the upgrade!

Third Volvo and still as good as ever – After a series of disastrous Renaults, VWs, etc we went for a Volvo back in 1980. We bought a 245 station wagon which is one of the best cars ever designed! It went everywhere a 4WD went and lasted without one problem for over 20 years. Then we upgraded to an 850 with front wheel drive and sports car handling and loved it for over 20 years without… Read more

a single problem! Why would we want to change? We love our XC60 and maybe we won't be as lucky as with our other two, but it is supremely comfortable and we feel very safe (having lost my beloved sister in a Fiat). I am a DIY tragic, and this car carries huge amounts from Bunnings with very easily convertible seats, plus we get amazing fuel efficiency with our D5 diesel engine. It is also great for country trips along indifferent roads and the drive technology is awesome. I had it serviced for the first time after a year, and it cost just over $300!!! Hopefully it will last for the same 20 years as our other beloved Volvos, and if not, I will give it a more negative review....meanwhile, it is one of the loves of our lives!

Volvo XC60 a few rattles and lack of smoothness – It gets about 12 litres per 100kms which is good for a 2 tonne car but there is some turbo lag so have to be careful when merging with traffic. The front passenger side door rattled so I go my mechanic to look at it. He adjusted it so it now only very slightly rattles but the downside is you have to shut the front passenger side door quite hard… Read more

for it to shut properly. Also, there is a fault with the drive shaft. After about 45 000 kms I noticed the car is not as smooth when accelerating and my mechanic said this is due to the drive shaft. My car is two wheel drive and 2 new drive shafts would cost $6000. My mechanic said it doesn't matter so best not to worry about it. He said one guy had a Volvo XC60 that shook so much that it seemed the dashboard was going to fall out but that was because it had done 300 000 kms. I only do 5000 kms per year and I am pleased with my purchase. Folksam have rated the Volvo S60 as being 60% safer than the average car and this car is based on that - only 200kg heavier so must be very safe car. Folksam haven't rated this car because not enough sold in Sweden yet. Volvo design the car so it is difficult to put on after-market parts so I had to pay a lot of money to put rear camera on it for reversing.

Best car ever owned – I was a highly reluctant Volvo owner for all the image reasons. When our kids came along I realised safety before vanity so I agreed to this SUV for our family car. I am so impressed with: - City Safety. This is the anti collusion system that kicks in when the lasers infront of the car assess that there is going to be a frontal collusion, the… Read more

brakes stop the car itself if you are travelling under 30km/h. It has saved us quite a few times from accidents.

- In built child booster seats in the rear so no need to get external boosters for older kids

- boot opens and closes at touch of a button. No more fumbling around with shopping

- reversing camera shows exactly what is behind. Some other cars have cheap drawings/sketchings only

Only issue we have had is the front indicator kept fusing but Volvo Service fixed it after working out water got into lights.

We managed to get the car with 5 year free servicing using a corporate package. So make sure you ask if the company you work for esp if it is a large resource have special packages which includes free serviicng before you buy the car so you can write it into the sales contract. I am truly convinced about Volvos now and will gladly buy another one.

2010 T6 3.2 XC60 – Driving experience very nice, good performance, low road noise, excellent handling until diff fails at 90,000 kms - replaced for $7000 Aus, windscreen starts leaking at 100,000 km- replaced for $500 Aus, im at 110,000 km now and very nervous. I want to sell this car now but re-sell value is very low. Volvo Australia are not at all helpful and offer no support. Would I buy Volvo again? Definitely not. Stay away from European cars.  Show details