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2SsangYong Musso

SsangYong Musso

 Verified
2SsangYong Musso
4.0

160 reviews

Positive vs Negative
80%5%15%
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Build Quality
4.4
Value for Money
4.6
Noise Level
4.5
5 Stan B.  · A lot packed into this Package – Plenty of power and torque, even towing a 19.6 caravan, comfortable as well.
4 Joseph  · Best Value for money – Good Ute. reasonably priced with a lot of extras. only the problem is the Autoplay system.
5 Matty Bell  · Awesome purchase – Great multi-purpose ute - economical & spacious and I love this vehicle! Would buy one again anytime. May raise it for beach
Dee
DeeNSW6 posts
  Musso ELX

D 7:56 AM (0 minutes ago) to me I’m absolutely loving my SsangYong Musso XLV 2024 — such an underrated vehicle in today’s market. Love that KGM has a longstanding heritage with Mercedes-Benz which makes the brand a better choice of vehicle shaping their build quality, durability and engineering standards. It's a win, win for me so thanks for… Read more

that!!

It drives beautifully, feels solid on the road, and has been completely reliable with regular servicing. For the price point, it genuinely competes with the bigger names and holds its own — definitely a dark horse in the marketplace!!!

The interior surprised me too — the Apple CarPlay and screen clarity are excellent, giving it a really modern, premium feel.

If you’re considering a dual cab, I’d highly recommend giving the Musso a look. It offers great value, comfort, and drivability without the hefty price tag.

dorrigovet
dorrigovet3 posts
  Musso Ultimate

Overall I quite like the vehicle. I use it for work, and need to tow a trailer and carry some gear in the canopy.But there are some serious issues . The rear springs are just too soft for any load carrying or towing, so need to be upgraded. The factory fit towbar sits incredibly low making use off road or towing a problem. Hand brake is useless, to the point of being dangerous. Really limited dealer network out the cities Show details

Ask the reviewer
Doth T.
Doth T.TAS
  Musso Sports

I bought my Musso as a tow vehicle to get around with my horse. Now I will preface this by saying that I think if I had used this car solely as a tow vehicle it would not have gotten me anywhere particularly fast but it would've done the job and for a cheap tow vehicle that's fine! I have the RWD Sports version. The electrics are terrible,… Read more

within the first two months of owning this vehicle the fuel gage stopped working and it doesn't tell you when your lights are on, these two things lead to MANY vehicle break downs. I have used every single one of my RACT call outs every year I've owned this car. I had to replace SO many things, the steering wheel pump, clutch (2x in two years), alternator, relay timer etc. And unfortunately you can't find these parts anymore so have to but aftermarket, my mechanics got sick of me and basically didn't work to work on it anymore and I had to find all the parts myself... This car was been drama and it's only got 170,000 on the clock which in Australia where I come from is considered low ks. OH and the hand brake is the size of a Ford falcon's meaning hill starts with a horse float is basically impossible!

That being said if I'd only used it as a tow vehicle or eleven better only used it to cart around stuff in the tray, it would've served it purpose.

Reviews with attachments

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Darren
DarrenQLD3 posts
  Musso Ultimate

Bad vibration shudder and garbage After sales service – At 1000klms took the ute back for bad shudder which is only apparent at around 80klms per hour. Dealer would not go to 80klms zone so could not replicate the issue. Has been back multiple times and on the last visit the dealer acknowledges their seems to be a bit of a vibration. Ssangyong Aus have no idea on how to fix the fault. They have blamed… Read more

the suspension upgrade that has been installed for causing the shudder, This is the same suspension upgrade that Ssangyong endorse on their website.

I have purchased new tyres as this was mentioned by the dealer as possibly being a cause, driveline has been balanced by the dealer under warranty and I have had 4 balances and multiple alignments completed and still get the shudder at 80ks.

Driving around town up to 70klms per hour it is a great vehicle to drive, but as soon as you start creeping up to that 80ks it starts, then reduces around 90ks, then intermittently kicks back in again around 100 -105k mark.

A lot of other Musso owners are experiencing the same fault. The dealer I purchased from has now stopped servicing Ssangyong (I wonder why) the servicing is now transferred to a dealer at North Lakes which I have contacted multiple times and they have never replied. Would I buy another Ssangyong..no way

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tommyplayau
tommyplayau5 posts
  Musso Ultimate

Bough a badly made Musso lack of longevity and after sales support from Ssangyong/KGM. Fuel system completely failed after only 2 years. They ignored/delayed repair for 200 days until they are ordered to fix and compensate. The 7 years warranty is worth a piece of paper as only tribunal can enforce it. Waste of time and money. Attaching the tribunal order for your future reference to the brand. Show details

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Mark K.
Mark K.7 posts
  Musso EX

Faulty Musso from the start – Vibration between 78-88 klm. Zero dealer or supplier interest even though well aware of issue. Simple….don’t buy these vehicles. Show details

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JA M.
JA M.QLD
  Musso Ultimate

Musso 2023 issues – I have ongoing issues with main unit from September 2023. I bought the car in August 23. I am on unit number 2 but camera is not working and Bluetooth is playing up code c300. Dealer is trying to fix but no luck. Lemon car worth 50k Show details

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Troy D.
Troy D.6 posts
  Verified Musso Ultimate

Great, besides the vibration and Customer support. 7yr Warranty if you cant fix it – Like a few others, I bought the Ute that vibrates however only at takeoff. The 80km/h seems ok. 60,000km 4yr later and I finally get told it’s normal, that Ssangyong knows about it. I’ve emailed them myself so i know they know. I was told to put weight in the back to fix it. They changed the diff pinion angle and still have had weeks at a time in… Read more

the service Center. Video’s of the diff when taking off and it appears it might be further up like the Center bearing. Maybe a redesign bearing casing for Ssangyong and recall. I need more videos to prove this theory. Engine taking excessive cranking to start or not starting is another issue I’ve had. An issue like fuel bleeding back maybe. After many weeks at the dealer, they changed injectors because apparently there was noisy injectors, than changed out glow plugs, fuel filter housing, erratic fuel pressure, rough idling, hesitant acceleration and poor fuel economy. The fuel ending up in the oil sump, high fuel dilution and now engine wear can be seen on my oil laboratory samples. Also, going up a slight incline at 80m/h cruse control, the transmission gets confused. Up/down/up/down

So i decided the vehicle is too dangerous to drive in traffic and handing it back to Ssangyong dealer. I would love the car if they could have fixed the issue in the first 6mths of owning it, but 4yrs on is a joke.

I give 1 stars only because i like the vehicle, plenty of space for 5 adults and 4yrs on, the plastics all seem like new. I cant fault anything else beside customer service. 7yr warranty is no go if you cant fix it?

Positive reviews

Angela K.
Angela K.6 posts
  Musso

Best car I have ever had. Just did a 3900 km road and outback trip. Car has now done 54000 km. Only problem I had was a rattling of the tray caused by the heavy mountaintop roll cover that came with the car. Bolts of the tray tightened at about 30000 km under warranty. Nil issues otherwise. Car drives easily and comfortably. No shaking issues.… Read more

Diesel purring along quietly. Still having the Nexen road tyres on that came with delivery. I will get at least 60000 km out of them.

povo
povoNSW
  Musso Ultimate

I needed a ute to last me for 10yrs or so and expect to get around 300-400k km in that time. I bought it with a view to building up a platform for travelling and camping plus being a ute in between. I'm not towing a caravan but trailers up to 2 tonne occasionally. I bought my '22 XLV Ult LUX Musso during the height of the bankruptcy and takeover… Read more

by eventually KG. Three years of ownership and 40k on the odo and I couldn't be happier.

It's natural to comb through FB and other reviews for issues and I'm happy to say all I've had is a belt tensioner replaced at first service. Mine still has OEM four coil suspension plus as delivered HT Kumho tyres on 18" rims and I haven't experienced the ride that a minority reports. That's not a slur against them, I believe 'em. It sux and I wish SY would satisfy these customers. All I can say to others is take a test drive of the delivered vehicle and don't sign anything unless you're happy with the ride.

For pros and cons, my gripes are minimal. Like the indicator stalk is on the wrong side, like a lot vehicles these days. Dealer support is another thing if you're remote like me. Dealer's been fine but I've started using a local mech. I'd delete the sunroof if I could, just not needed for me but no option for the Ultimate. Pros; it's plenty powerful, comfortable and I love the XLV tub size. Econ 9.0 highway, 10.0 in town about 14 towing 2T. It's so quiet as well. The motor is so quiet, a hint of diesel knock at idle but other wise you'd say it was petrol. Cabin is well insulated. Highway speed, no probs talking to someone in the back. I ride on corrugated dirt often and there's no interior creaks, squeaks or rattles unless there's a bottle, coins, keys or similar in the door cards. Roomy comfortable rear seats with good headroom and feet space. Never expected to use the rear for passengers let alone myself but it's good.

I can't understand why the Musso can't outsell similarly priced utes. There's just a stigma of the unkown I reckon and maybe previous uglies that some might remember from years ago. Despite some of those uglies still running around and testament by others of past and newer models for longevity, they still can't shake a stigma which is unfortunate. I love mine and really can't fault it. Only a massive injection of $ to increase the dealer network and brand recognition will make any significant change. Until then, word of mouth and testimony with a bit of Merv on top seems to keep the numbers ticking along.

MYVIDEOTABLE m.
MYVIDEOTABLE m.NSW
  Musso ELX

i would have given 5 stars to the vehicle, but the dealer experience is very ordinary. maybe its the same with the dealers of most brands now a days. my musso is 2023 ( was built in nov 2022). its going good so far. not a single issue. nearly 27k kms on the odometer. its the perfect touring vehicle for me. very comfortable on long drives. good for occassional offroading. Show details

Negative reviews

FNS Insure
FNS InsureQLD2 posts
  Musso Ultimate
Build Quality
Value for Money
Noise Level

From the day I bought my 2023 SsangYong Musso, it has been nothing but trouble. The vehicle shakes violently when driven over 90 km/h, making highway driving stressful and unsafe. This appears to be a known issue among some owners, with reports of similar shaking problems at highway speeds. The manufacturer-supplied tyres have proven to be… Read more

faulty, contributing to poor driving stability. Despite the 7-year unlimited kilometre warranty touted by SsangYong, this coverage has been essentially worthless. I have taken the vehicle to two separate authorised service dealerships, and neither could resolve the persistent problems. The warranty and service promise seem to be more marketing than reality.

Customer service from the importer and dealerships has been poor, with delays, lack of proper diagnostics, and no effective solutions offered. Other owners have reported similar frustrations, including prolonged repair times and unhelpful manufacturer responses that forced some to seek legal action.

In summary, I strongly advise avoiding the SsangYong Musso like the plague. The combination of mechanical issues, poor tyre quality, ineffective warranty support, and unresponsive service centers make this vehicle a genuine lemon. Save yourself the headache and look elsewhere.

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Dom
Dom6 posts
  Musso EX

Terrible after sale warranty experience just like any other budget Ute. When electronics start failing on these Ute KGM treats the 7 year warranty a piece of paper

Eliezer Robinson
Eliezer RobinsonNSW2 posts
  Verified Musso ELX

Roughest Ute Going – Rough . Shakes Very Badly .. Blown Out Rear Shocks At 15000 KM . After Sales Service Is Crap . Run The Other Way And Do Your Self A Favour .. Show details

Recent reviews

Con
ConSA
  Musso ELX

Service cost misrepresentation – WARNING.. love the vehicle but don’t be fooled by the salesperson’s representation of a 7year $370 a year fixed servicing cost. That is totally untrue as Ssangyong have now changed their service costs as of October 2024. Just got quoted $1068 for a 30,000 klm service plus any additional requirements. Warranty is also subject to the kilometres travelled and how the car is maintained Very disappointed with Ssangyong Corporation

Tom Y
Tom Y25 posts
  Musso Ultimate

Lemon car goodbye Ssangyong – After only 2 years and 18700 km of weekend drivings and occasional towing of 2t caravan. The vehicle now has bad fuel pressure, stall or failed to accelerate every cold start. Used value also crashed for bad reputation. *update: in the dealer for over 6 months Ssangyong can’t fix it. No loan car no compensation no update. Show details

Chris C.
Chris C.NSW2 posts
  Verified Musso ELX

Dissatisfied disappointed – Musso had an engine light on when I picked up the Ute and this then required me to have the Ute picked up on a flat bed and returned to dealer also a speaker not working. All my enquires to dealer fobbed off The engine light is now off but I can smell exhaust fumes and feel vibrations when accelerating. The dealership in port Macquarie Meidecke… Read more

motors uses the response of just fob off until customer gives up which is where I am now. Very disappointed I’ve spent my savings on this. This was a brand new Ute

CHRIS
CHRIS3 posts
  Musso Ultimate

SsangYong Musso Ultimate the best 4x4 for value and performance on the market – the best 4x4 i have driven; i have done 38,000km in 6 months and cannot fault anything about this vehicle. Smooth transmission, plenty of power, all the creature comforts plus more like heated and vented seats, heated steering wheel, leather seats for the price compared to other 4x4's in the market the MUSSO wins by a country mile Show details

Sean E.
Sean E.
  Musso ELX

Great vehicle – Had the elx for 12 months just clocked 60 000km No issues apart from daytime running light failure Fixed under warranty without an issue. Tows a 24ft 3 ton van with no issues Show details

Neale
Neale
  Musso ELX

Complaint re canopy for my Musso ELX – My beef is that when I ordered my Musso ELX in February Iincluded a canopy in the deal...I was told it would be ready on 14th Feb. As I took my vehicle in for the first service 1500km [free ] I expected the canopy..then told it would be fitted after an 8 week delay from Korea...when contacted was told wrong colour...getting it fitted 31st August...7mnths after purchase...very disappointing SsangYong... Show details

Mike
MikeVIC3 posts
  Musso ELX
Build Quality
Value for Money
Noise Level

A refined good value for money car – I have put 20000km on my 2022 Musso now and it has been great. Pros - The motor is very refined and the cabin very quiet, the seats are comfortable. Cons - The infotainment system isn't the greatest, the handsfree microphone is poor and the audio sound isn't amazing. The lane keeping warning is not well calibrated. To go 4wding the ground… Read more

clearance and tyres need upgrading. It's a very likeable car and I recommend it. It's great value for money.

Utes

Find out how SsangYong Musso compares to other Utes

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Ben
BenNSW5 posts
  Verified Musso Ultimate

No issues at 3.5yrs/150k – 2022 model now 150k km. Good vehicle. Only complaint is the lap seat belt. Few minor issues fixed under warranty. Overall positive experience with Ute and dealership. Show details

jeepfan
jeepfanWA4 posts
  Musso

Musso phone charging area – Had this vehicle 4 months now fantastic except for the phone charging area it is so shallow that when a phone wire is connected there us no place for the phone itself. Show details ·  1

tracker
trackerVIC5 posts
  Verified Musso Ultimate

BRAKE ISSUES – Love it but for one problem - the brakes appear to be either faulty, poor quailty or badly designed ( or all three). Less than 30000km and dealer told me that both the front and rear discs and pads ned to be replaced at next service No towing or heavy loads, and just normal driving. Could live with front pads but rear pads and discs seems… Read more ·  3

unreasonable. A neighbour has a 2022 Musso and is experiencing the same issues. Contacted Ssang Yong in Australia and said this is normal for the Musso.

Mark
MarkQLD11 posts
  Musso

Ssangyong best ute for the money – Fully features with leather seats, heat and cooled. Excellent camera full surround view. Comfort and quiet ride, plenty of power. Engine layout very tidy. The extra long back is huge and fits a lot in. Show details ·  3

Wombat S.
Wombat S.
  Musso Ultimate

Value for money apart from cornering like a ute it is a very nice vehicle – Very large tray with liner and auto locking Full leather, heated and cooled seats Very good ac Towes 2.5 tonne boat with ease Ride comfort excellent Quiete Has all the features you need, except adative cruise Lane departure is anouying, should be an option to turn on, not off. Layout of engine very clean and well sealed. Wish it had a larger tank. Show details

sez
sezVIC2 posts
  Musso Ultimate

Ssangyong Musso ultimate 2019 Vibration/shuuder – Brought my musso 2019 first owner Very good Ute. Very happy with the car Only fault I found is vibration. Or shudder at 80kms. Complaint to dealer they checked answer I got is (normal) which I don't believe. Not enough accessories for the Ute which is downfall. U r limited compared other Ute's. They should change lap seat belt propper current seat belt. Other than that musso is great. Coming off Nissan. Navar 2009 Show details

Chris
ChrisNSW
  Musso Ultimate

Comfortable ute let down by some annoying features – Love it for its comfort and build quality, but the factory fitted tow bar and ridiculously soft rear springs mean that it's useless as a work and towing vehicle without a suspension upgrade. Show details

Mark3232
Mark3232South Australia62 posts
  Musso ELX

Value for money and actually good quality – I've had my Musso ELX LWB for a year now and have travelled 26,000km in it without any dramas. And after having a 2014 Musso for 8 years and 200,000 worry free KMs before this vehicle, I wouldn't expect anything less. Unlike Chinese brands, Ssangyongs in conjunction with Mercedes Benz were pioneers of common rail and dpf technology. Because of… Read more

this connection, Ssangyongs genuinely provide the best of both worlds - European innovation that's been perfected with Asian know how and all at a price that really makes you ask, why major name brands are so much more expensive.

Kevin M.
Kevin M.NSW2 posts
  Musso EX

Caution: Buyer Beware - Vibration Issue at 80kms/hour – Brought the vehicle from the first owner. Vehicle still has 2 year of the ‘UNLIMITED WARRANTY remaining and has been serviced at SsangYong dealerships, so thought all good. Test drove the vehicle around suburbia and didn’t get above 60kms/hr and was impressed with vehicle and decided to purchase it. First time I got the vehicle up to 80kms/hr the… Read more

vibration from the rear end kicked in. Thought it was likely a tyre balance issue but the issue remained after having had the tyres balanced. Tried different tyre pressures but no luck there either.

Like some of the other unlucky reviewers, I’m now stuck with a lemon of a vehicle and SsangYong basically will not accept it’s a manufacturer defect which they should fix or replace the vehicle. Found on FB many fellow unlucky owners suffering the exact same vibration issue with their Musso and also the current model Rexton.

SsangYong and it’s parent company, KG Mobility need to step up, own it and do something to solve the vibration issue that some Musso owners are experiencing. Build brand integrity and demonstrate a commitment to quality assurance and engender loyalty with owners across the board.

Two things are really annoying in respect to this matter, (1) the vibration issue with the vehicle (2) apart said vibration it’s an otherwise solid, comfortable vehicle that handles, brakes well with a decent reliable engine, so it’s super annoying that an otherwise good vehicle is let down by one defect, albeit a significant one. Come on SsangYong KG mobility do the right thing.

Think twice before buying a SsangYong Musso.

Ian
IanWA10 posts
  Musso Ultimate

Best ute I've owned – Purchased a SWB ultimate in March after selling my GLS Triton back to the dealer for more than I paid for it in 2020. In the past ten years I've owned a Wildtrak, LTZ Colorado and the GLS Triton and this is the best ride I've owned as far as utes go. My wife drives a near new GLC 200 Merc and prefers to drive this. Just waiting for the Ironman bullbar and we're off but 10000km in can't fault it. Show details

TheSmiths
TheSmiths2 posts
  Musso Ultimate

Bought a lemon... and looks like others have too – Bought our Musso a couple of months ago. Loved many of it's features but not the bad vibration it came with . To be clear, this is not the typical ute vibration, which an independent report substantiates. Went straight back to the dealership, who tried a couple of things but weren't interested and said to go to the manufacturer. In the meantime… Read more

to our dismay we found four Facebook Musso Owners groups, two of them about this issue. Seems that some vehicles get better with a tyre change or wheel balancing etc, for others there is no conclusive answer, like in our instance. Now, there are indeed many Musso owners with no problems which is great. Although you'll find some are dismissive of the issue and can get pretty defensive (I can only imagine the responses to this review.). For affected owners, they're trying every fix they can and senior mechanics have agreed there IS a problem. But Ssangyong's standard response (if you get one) is that it's normal for this type of vehicle and will lessen with weight in the tray (which people have tried - no difference). Australian Consumer Law can only be enforced with a costly court case... My suggestion is if you're in the market to buy a Musso, it is indeed a great option for the price range, but search the FB groups about the vibration and shudder yourself before committing to a purchase. While it may be the minority of vehicles, if you end up with this issue you're screwed. So much as we love many things about the Musso, it's a 1 star from us because we are now stuck with a lemon, and the post sales customer service from Ssangyong is appalling.

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