627 reviews
Reviews with attachments
Fantastic – Koh is a fantastic cleaner that I use for almost everything - surfaces, glass and floors. It did an incredible job on a very old dirty aga when we moved into our new house, you could see the grease and grime just running off!
Koh vs For All Australia – Koh vs For All Australia I first started using Koh 3 years ago and it was great but as a cleaning nerd like me it's missing something... So I will make this review as detailed as I can. Pros ✔️ no chemical smell ✔️ fair price for the 4L ✔️ efficient for quick cleaning ✔️ no soapy feeling Cons ❌️ not really for deep cleaning ❌️ cannot be… Read more
diluted ❌️ can easily run out if used daily
Tips: You may set a day like MWF for quick cleans just for maintenance.
I also got the spray mop with the green pads it was really good for our floor tiles before but not really for stone tiles. I've also tried the blue pads and it's great for polishing, the green ones are best for cleaning. I've tried using the microfibre cloth too but it's not compatible in some parts of the house.
Overall I wanted this product as it has its efficiency for everyday use that I don't need to wipe repeatedly to remove that soapy feeling.
Makes my life easier – Does exactly as it says. Cleans and you can use it on everything . Show details
Just wow! – I heard about Koh and people raving about it. So I tried it. I brought the universal cleaner and the grout brush. Opened it up today and decided to see if this works on my grout. So does it work? Yeah. Yeah it does. And now I'm mad cause I now need to use it on all the grout!! 11/10. Show details
Leather couches - magic! – I have just started to clean our off white leather couches and am blown away with the results. I just sprayed, left for 5 minutes and then used a warm water and sponge to wipe off.
I found the product to be good but the customer service and atomizer bottles to be extremely poor. 4 atomiser bottles have 'crystalised' internally so they are no longer usuable. Was ignored repeatedly when I reached out to social media. I have finally received an email from [Name Removed] in 'customer service' (who is a bot as she introduced her… Read more
self 3 times) advising me they have no record of any of my purchases and they I need to supply receipts for each bottle. I find this very hard to believe for an ecommerce company. Will not buy again and am switching to SKIPPER.
Positive reviews
The tile grout brush and the spray floor cleaner are both excellent products. I really love the dishwasher tablets and the toilet cleaner tablets that are brilliant with my ozzie kleen septic and grey water system. The detergents are also very good, especially the degreaser and bathroom detergents. As I'm on an off the grid location regarding… Read more
water and septics this product line works really well with my limited needs, as I'm slightly rural I'm learning to order ahead of time. However, I have found a supermarket that are now stocking the dishwasher tablets so really happy with that option.
I have been using "Universal cleaner" when my daughter who was concerned about the environment told us about it. I wouldn't use anything else - as it works ! and bons is it doesn't leave an odour. I use it on my wooden floors & inches bathrooms. Great product !
I’ve been using this for years and love it. It cleans almost everything effortlessly. I wouldn’t use anything else in my house. It’s so cost effective as well.
Negative reviews
It's difficult to put in to words just how utterly cr#p this overpriced rubbish is lol. I refilled their st^pid undersized over-spraying bottle with regular soap and water....it worked far better. Yesss can safely say I definitely won't be buying again haha. Show details
Don’t buy in bulk – poor quality products and even worse customer service. I fell for the “buy in bulk to save money” idea and bought a range of Koh products, $100's of dollars worth. Big mistake. - The mop was faulty on arrival and had to be replaced. - Every spray bottle failed soon after – the “fix” they suggested only worked temporarily. -… Read more
A major leak destroyed most of my stock, leaving boxes soggy and useless. What was left couldn’t be salvaged.
- Dishwasher tablets turned soft and sticky after the leak, and even before that, they didn’t clean as well as other brands.
Even my NDIS-funded cleaner stopped using Koh soon after starting and brought her own products instead. And what a difference in the quality of clean!
I contacted customer service requesting a refund due to the huge product loss and unusable packaging. They offered replacements, but after so many issues I asked for a refund instead. Since then – total silence. No refund, no resolution, no follow-up.
The products are poor quality, the packaging degrades, and the customer service is unresponsive. Koh claims their warranty doesn’t cover “degradation” – how is that my fault when their packaging can’t even last 10 months?
Hundreds of dollars wasted and zero accountability. Strongly recommend avoiding Koh, especially if you’re thinking of buying in bulk.
Hi Tracey, we’re really sorry this has been your experience.… Read more
The product is ok, nothing outstanding, There marketing on the other hand is crazy, emails all the time and texts, can’t stop them even after unsubscribing… If you actually want the products buy it from Woolies or any other way just do not give them your details Show details
They still haven’t stopped… Although dropped to weekly at a guess…. Today’s email below “ Reply… Read more
Find out how Koh Universal Cleaner compares to other All Purpose Cleaners
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Recent reviews
Koh universal cleaner is a very effective stain remover. I have used it recently on bloodstained clothing, pet urine stained mattress (don't ask!) and pasta sauce stains on a shirt. I highly recommend this product. Show details
Universal Cleaner is well named as it is truly universal. I have ditched all other cleaners since finding this. With the introduction of other cleaners I am truly a KOHGIRL. As a senior I have cleaners coming in and have introduced them to KOH. Judith Mc PHERSON
This product is Brilliant I was skeptical, but it left my floor so clean. Im always barefoot inside and i hate dirty floors. It just feels so nice underfoot. Grout Brush is my new bestie Only downside is I'm going to need a refill soon Show details
Koh universal cleaner helps me to clean with less effort. It leaves my kitchen sink, glass splashback and mirrors shining. Benchtops, cupboards and floors look cleaner. I love the new kitchen degreaser foam as well. Show details · 1
Quality product, cleans just about everything and when you consider how many products you have to use to clean your home and the cost of each one , the Universal cleaner is good value. Show details · 1
I have been using Koh Universal Cleaner for years now and have not been disappointed and will never go back to using anything else. I have recently used it to prep the walls for painting and worked a treat. Sorry no photos.
This stuff is amazing. I have told all my friends and use it daily. I will never use another cleaner as I am all about work smarter not harder and this stuff makes cleaning seem effortless. Show details
I’ve used Koh products for many years and really loved them however unfortunately I’ve noticed the quality/formulation of the Koh liquid has now changed and gone down hill. It now smells and leaves the floor sticky, tacky and streaky to the point where my slippers literally stick to the floor making the product unusable. I am using the same amount… Read more
of product in the Koh mop as I always have been so it’s not user error. My sister, friends and mother have all noticed this change as well and unfortunately due to this we have all changed to different products. Happens so often with good brands and products once they make a name for themselves they start cutting costs and reformulating their products such a shame.
This product is nothing short of miraculous! I really wish I had taken before photos to show the transformation. For years, our bathroom tiles and glass had built up stubborn scum that no product I tried could remove. I even used a high-pressure hose, but the grime wouldn’t budge. The Koh bathroom kit was incredibly easy to use, had no odour… Read more
(which was a pleasant surprise), and best of all, it effortlessly removed years of built-up grime. I cleaned the tiles three times over a week, and now they look as good as new. The shower glass, after just one use, is sparkling! The grout brush is simply fantastic and we just love the loo cleaner tabs. We've switched to the Koh kitchen products too and love them too.
I’m so impressed and wish I’d discovered Koh sooner. A huge thanks to Koh for such amazing products. I won’t be using anything else from now on!
Find out how Koh Universal Cleaner compares to other All Purpose Cleaners
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Lack of clear information on the efficacy of product – In the past, I purchased Koh and was very satisfied with its performance. I initially acquired it as a substitute for an oven cleaner due to its lack of smell, which was important to me because of my sensitivity, having used various other products for this purpose. Buying in bulk seemed like the best idea given its popularity and effectiveness. … Read more
However, after making a bulk purchase, along with my mother doing the same, we discovered over time that the product becomes ineffective. As I didn't have an oven for a long time, there was no need to use the product. Despite it being able to be used for other purposes. I had products that were more effective.
Which made me wonder if there was an issue with the product. I reached out to customer support and was informed that the product was only effective for a maximum of 18 months. Which is when I mentioned the lack of information or even included in the packaging I was told that my feedback would be taken under consideration. Since then, I have not observed any changes or any indication on the products regarding a use-by or effective-only date, which is quite disappointing. This also renders the 30-day guarantee Koh provides as misleading, as it falls within the product's effective date range.
I remain quite upset with the lack of concern in the response from customer support regarding my concerns and the ineffective product and lack of information or inclusion on packaging. I believe it is because people generally have a higher turnover with the product, using it within the 'effective' period, which you don't know when you make the purchase. Therefore, buying in bulk on a deal is a waste of money, especially if you plan to use the product over time, or over the 'effective' product period of 18-months.
It's a shame that I have had to resort to chemical cleaners again, as buying Koh again would mean having product just sitting in the cupboard. Additionally, I was unimpressed with the customer service's response to the product's efficacy over time. I was treated as if I should have known about the product's shelf life or questioned why I didn't use it within the period.
Very disappointing
I have written this review as I was included into an email to give feedback and complete a survey about the product from the company. Please take my review seriously, if you have the product after about 12 months. Thr product will slowly be like water.
Thanks for sharing your experience. We appreciate your… Read more (+1 reply)
Never again – Terrible. Did nothing and cost a small fortune. I ended up pouring it down the sink. I tried a few products and all were awful. very disappointing indeed. Show details
Terrible customer service – Their customer service is terrible. 3 emails since I purchased from them and no reply. And yet they reply to other peoples comments on social media. Their mop is ok for a quick light clean but you really need a bigger mop with hot water and a bucket for a deep clean. Show details
Excellent Product – I have found Koh to be a game changer if you are looking for a chemical and fragrance free cleaning system. I bought the ‘Introductory Pack’ years ago for $99 which came with everything I needed - the bulk cleaning solution, spray bottles, mop, mop pads, and so many cloths and scourers! I have tiles and laminate flooring and have found Koh one… Read more
of the very few products that doesn’t damage the laminate. Yet it is powerful enough to lean the scummy showers and bathroom tiles.
Hold loyal customers to ransom – I have all the equipment but paying $10 extra for delivery of the Universal Cleaner (of which you can only buy one atm) is the downside. They only reward new customers buying basically EVERYTHING new, with free delivery over $99. It says "a limited amount of products" is available at Woolworths, but don't give you which ACTUAL stores stock KOH… Read more
and what they "may possibly" stock. Every Woolworths comes up in the KOH store locator which is useless, (I've not found one yet).
Good but not the answer to everything – Works well on most surfaces and the cloths are great. Good on stainless steel surfaces. For floors, it's good for spot cleaning of marks. It's a faff to use it for the entire floor, though. I tried cleaning the oven with it once. It turned into a very messy exercise, required a lot of product and I didn't like the dedicated black sponge. Show details
Koh Universal Cleaner - it is so good – Excellent cleaning product. I've been able to reduce the amount of cleaning products i use now down to 1. I love it on grout, cleaning anything off floors, walls, benches etc. So easy and effortless
It cleans everything – I use universal cleaner on everything floors kitchen floors and doors and the cooker top and counter tops it’s fantastic and I’ll never use anything else
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