778 reviews
The new HiZero is amazing. This model is the best. I love how easy it does the job, no residue left on the floor, the containers being all in one is great, the collection tray is always dry, and it picks up such fine dust. Highly recommend this product. Show details
Reviews with attachments
Hizero has done it again! – As an avid Hizero user, it was a no brainer that I would get the Hizero F600 to add to my repertoire. What is better than owning 1 Hizero? Owning 2! Especially when you have a house with flooring that is almost completely comprised of high gloss white tiles. When companies innovate, the product can sometimes end up being inferior to the one… Read more · 1
you’ve come to know and love using, but not Hizero. And I have to say, the F600 is a beauty. Sleek, streamlined, easy to put together and maintain. You can tell that a lot of thought and care has been put into everything from the way the Hizero is packaged up and delivered to you (and may I say, the quick delivery times are so appreciated!) to the fact that the polymer roller comes pre-moistened and ready to use in a very cleverly designed container. If you’re like me and always keep some spares on hand, it’s very easy to store them away and looks good too. RealTime self- cleaning keeps said roller fresh with every pass too which is awesome and as always you get dry floors in seconds thanks to the AirDry technology.
The accessories that come with it for cleaning are very handy, including a new waste water tank cleaning brush. Some other features that are new to this model that are convenient and brilliant are the rubber grip handle which I really liked, 180 degree flat lay design which makes cleaning under my furniture so easy, and a LED headlight at the front that is the perfect amount of light without showing every single imperfection of your flooring like some of these other appliances with laser lighting. The control panel shows you in real time the status of the water tanks, battery and also has an automatic protection system that will show any abnormalities in the operation of the Hizero.
If you’re looking for a floor cleaner that sweeps and mops simultaneously- with an amazing team who excel at customer service- and leaves your floors sparkling clean, streak free and with spare time on your hands, please look no further than the Hizero! This will be my 5th year of Hizero usage and I just couldn’t imagine my life without it. Keep up the awesome work Hizero team! You are fabulous!
Works well – Works really well. Sweeps and mops everything. Haven’t had anything left behind on the floor yet. The electricity cord seems to be long enough for me, but you may need an extension cord if you have a large house with big rooms. The floor is left fairly moist, so does need a little time to dry thoroughly. But it’s not as bad as when you use a… Read more · 1
traditional mop. Cleaning it can be a little tricky but once you do it a few times it’s actually pretty easy. Overall very happy with it. Highly recommended.
$$$ but worth it – We bought the F500 recently and absolutely love it every time we use it. Main areas of our house are tiles and floor boards and in 10minutes and the floors are literally squeaky clean. We have a toddler and dog both always going outside/inside all day. Has turned what used to be a 1 hour+ process of vacuuming and mopping into a really quick and… Read more · 1
easy task at end of day once toddler in bed.
Even when floors look relatively clean I’m amazed by what it still picks up.
Super easy to clean after use.
Definitely an expensive investment but so so worth it!
Our 5th Child – The Hizero F500 has been an absolute game changer in our household. We have four little grubs who all love to make their mark at every meal. The Hizero bionic hard floor cleaner effortlessly picks up meal time debris while simultaneously cleaning the floor. Its polymer roller technology means that it picks up the finest of hair and dirt from the… Read more · 1
floor leaving it super clean and a pleasure to walk on. My only criticism is that theres a 6mm gap between the machine and the skirting board so it doesn't reach the absolute perimeter of the room. Easy to maintain the machine and I can get multiple uses out of one charge. 10/10 from one happy Mumma!!
Brilliant on hard floors - particularly timber – Love the Hizero. It cleans my timber floors beautifully and is very easy to use. A couple of negatives. Water tank doesn't last long so it needs constant refilling and emptying waste. It does not like any unevenness in the floor surface. And it doesn't go over mats or carpets at all. It is quite expensive. It's very easy to maintain, which is a big plus. Show details · 1
Latest follow-ups
I have tiled floors in 70% of my house and it regularly catches on the grout lines and doesn’t make good contact on the slightly textured “floorboard” type tiles throughout the kitchen and living areas. It works much better on a family member’s… Read more
vinyl floors.
I WOULD NOT RECOMMEND THIS PRODUCT FOR CLEANING TILES FLOORS
You also have to use less of the cleaning solution than recommended on the bottle or it leaves streaks and suds on the floor.
Relatively easy to use and care for, just not good for all floor types as advertised.
Follow-up · I rate this 1 star on tiles (I’ve now tried it on 5 different types of tiles in 3 different houses and it doesn’t work well on any of them). On hybrid vinyl it gets a 3.5 star rating. The water tank also falls out frequently during use which is really annoying. Definitely would not recommend purchasing this as I believe there are better options available.
In-depth reviews
Definitely worth the wait! – I've been looking at the Hizero mops for years and was waiting for the f100 for it's bigger water tanks. I can't quite do my whole house on the one tank, but I only need to refill it once which is pretty good. It's definitely been worth the wait for sure! My tiles are so much cleaner and even feel smoother now the old cleaner I was using has been… Read more · 1
removed. I'm always amazed at how little water it leaves on each pass, you feel sure it won't have cleaned anything but it certainly does, it leaves them looking clean and streak free. The floor dries really fast too. I'm also always shocked at how much dust and dog hair it picks up, to look at the floors before they look clean but apparently not! Love that it's cordless and it's easy to move and operate. Maintenance probably takes about five or so minutes after each use, I wipe the wiper, clean the grate drain and filter each time as well which is easy to do. It's no more than what other machines require, and it's really good having the waste and solids separated. A tip for anyone reading, the Mode II clean after each use you need to keep an eye on because the float will often pop up before the machine has stopped. I will have to time it to see how long it takes. Also when you first use it, be prepared for a lot of foam in the dirty water tank for about the first 4-5 uses as it strips the old cleanser off the floors, which will make the dirty water tank fill up quicker. After that though it's fine Overall I highly recommend the F100!
Great machine - tips for use and maintenance – I have a rubber floor that has not been the easiest to maintain. The Hizero F100 is a great machine that gets the floor clean and is easy to use. I would offer a few tips to get the best out of your machine and floor clean. Although the cleaner can vacuum up debris, remember everything goes over the sponge roller and anything sharp will imprint/… Read more · 2
possibly tear this spongelike material. I do a quick sweep with the enjo dust mop first. It does not clean close to skirting boards. Maintaining the components of the cleaner is important. Remove the debris tray, both water tanks post clean and either manually clean or use the auto clean. Remember to also take the roller out and clean the underside blade as debris gets trapped there as well. Also check the roller sponge for any debris and any hair caught around the roller ends. The water tank is big enough for me to do a family room, kitchen and hallway - a mix of rubber and wooden floors. Use the cleaning fluid provided. Clean in the direction of the floor boards not against them. Very happy with the quality of this machine and the how clean the floor gets. Used three times a week so far. UPDATE: I have used the floor cleaner for over six months and am still very satisfied with the unit and how it operates. I do not get splotches or patches of water on any of the floor surfaces ie rubber, tile or 70 year old floorboards. I have changed over the roller and brush as recommended at six months and only used the Hizero cleaning solution - I think it does warrant this change over at six months. I do like the engineering of the unit and you do have to spend time cleaning all the bits but that becomes quicker the more you do it. It is not hard to clean and the videos provided are accurate. I do think removing big pieces of debris from the floor prior to using the cleaner will provide a better clean. Yes, it can pick bigger bits up but it goes over the roller etc and you then have to get it out of the blades etc. Still happy with this product.
Hizero is heaven sent – Back when the pandemic hit in 2020, I took the leap and bought a Hizero as everyone was home and it was hard to keep up with cleaning our glossy white tiles. I didn’t realise what I’d been missing out on- the handiest, most functional mop ever. Being able to suck dirt, debris and food up while mopping was a total game changer. And not only that-… Read more · 1
it did it WELL. My tiles as I mentioned are white and high gloss, and previously the only way to get them streak free was to get on my hands and knees and scrub. The Hizero is the only mop that ever left them streak free, and you could actually feel how clean they were underfoot too. And all you need in the cleaning tank is a little splash of the Hizero detergent and some water. Unbelievable. I used it every day without fail- I actually wore out the on/off button multiple times I used it so much. After 4yrs of use, it was time to upgrade to the latest model. the F500. I didn’t think you could improve on greatness, but Hizero did. The clean/dirty water tanks have had a slight redesign and is just brilliant and such a good design, and it’s awesome being able to access the brush roller and cleaning roller and everything from the top of the Hizero head. I need to mention how easy it is to clean the Hizero as well. I’ve got it down to an exact science as I like to clean mine every couple days and it takes me no more than 5 minutes clean. The Hizero seperate the hard waste from the dirty water tank brilliantly which is a game changer, you don’t get food and other goop in the water tank. I want to highlight Hizero’s customer service. I’ve never ever dealt with a company so eager to help and plead the customer. Everything from sending you multiple videos of how to assemble your Hizero/clean it etc when you first make your purchase, to being very communicative when you message them on facebook or other social media, always willing to try and sort out any issue you might have with the Hizero. I’ll never forget when I bought my first Hizero, and I wasn’t sure why it was doing something and thought something was wrong, Jason from the Brisbane office facetimed me and talked me through checking it and got me to turn the camera around so he could check it out too. Absolutely brilliant customer service, that they always come through with time and time again. I don’t want to think about the day I no longer have a Hizero. Seriously, if you don’t have one you are doing yourself a disservice. Best mop EVER!
Positive reviews
Great results, easy to use, very lightweight but would be 5 star if the water containers were a little bigger I wouldn't need to empty the dirty & refill the fresh to do my whole floor area. But saying that I am using it nearly everyday instead of just vacuming. Show details · 1
Purchased the HIZERO Ultimate Hard Floor Cleaner F500 only a few months ago and can say that it is very easy to use and cleans my floors, wooden and tiled very well. I only wish that the water container was slightly bigger so I could use it for the rooms I do most, all in one go. Most of all I am amased at the dirt/particles it also picks up! It… Read more · 1
definitely has cut my cleaning times to a minimum. I would recommend this to anyone who is fussy with their cleaning and to give a try. Yes, it is not a cheap item to buy but do look out for their specials, as I bought mine on the 'Black Friday' sale and got a very good buy, with an extra 10% advertised online ... a bonus :)
Find out how HIZERO Ultimate Hard Floor Cleaner compares to other Steam Mops & Hard Floor Cleaners
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Five stars for the HIZERO F300! ⭐️ As a busy parent, this has changed my cleaning routine. It vacuums and mops at the same time, leaves floors bone-dry (toddler-safe!), and is quiet enough to use while the baby sleeps. The tank could be larger for those of us who clean the whole house in one session, but the results are so good that I don't… Read more · 1
mind the refills. There’s nothing more satisfying than seeing that dirty water tank and knowing my floors are actually clean!
Negative reviews
It's fine...it's not amazing. What other reviewers have said about tiled floors is accurate. I have to lift the back wheels over grout lines because it gets stuck. I don't recommend for a house with long haired pets. The fur was wrapped around the end of each roller in the first week of use. It's slow, however, very quiet & does dry quickly. I… Read more
would say it just replaces my stick vacuum, but only because I don't have carpets. Easy enough to clean, just a bit fiddley.
Hello P Scott, thanks for your review an feedback, we will… Read more
Four years old and I thought it needed a new battery. It turned out that it had reached the end of its useful life. The salesperson said you can only expect them to last 4 0r 5 years. At a recommended price of $800 and upwards this is just not good enough. Show details
Hello Barrington M., Thank you for sharing your feedback.… Read more
Great when it works but cleaning it is a time consuming job and when you put it back together ot usually takes 3 attempts for it to work . Currently not working again. I only use it for kitchen area for quick clean upbut i think it s too hard to clean.as quick as you clean it floors it takes time to clean the machine. I think next time i ll get a robo vac and mop. Show details
Thank you for your review and for sharing your experience… Read more
Recent reviews
This is a great cleaner which I highly recommend. I actually look forward to washing my floors. I purchased this because I was due to have an operation and I needed something easy to use when I came home. The water containers could be a little bigger but really it takes no time to empty and refill. I am over 80 years old. I wish I had this… Read more
cleaner decade's ago.
For those contemplating on purchase please go ahead. You will not be sorry and even your grandchildren might like to clean for you.
My floor is bamboo and it is a very large open area. Four rooms in comparison. I am very happy with this purchase. And so will you when you buy it.
Loving the Hizero - it does a great job, easy to use, easy to clean and super quiet (even my dog doesn't try to kill it like she does with the vac). My carer does have one issue with it and that is that her arm gets sore from pulling it back towards her as it does tend to want to pull forward. I personally don't have an issue with this at all (and… Read more
I'm one-armed but my carer isn't very fit LOL) but I think this is when the Hizero does its best scrubbing action. And when it pulls forward it means very little effort on the user to push it forward. It doesn't leak like the other (expensive) brand I had previously. The floor dries quickly and the battery lasts my whole large apartment. It does take a little getting used to driving it as in going round corners etc. It likes going straight. All in all, I'm very impressed.
Cleans well, I find it a little heavy to negotiate around the floor. Will require a bit of getting used to. I had to refill the tank 3 times to clean my floors to my expectations, this also may improve as I get used to using the unit. I have only had the unit a short period and have only used it once so will need to use it more often to get a better idea of what I really think. Show details · 1
Absolutely love this machine. As a mother of a special needs child I am always on the lookout for ways of cleaning with as little noise or dust output as possible. Leaves my floors shining. It would be great if the water container was a little larger but otherwise very happy. Show details · 1
It’s my second Hizero. We used the last one almost everyday for 4 years and it was still working but trade in was worth the upgrade. I like being able to clean the unit all from the front. Melissa from Innovative Home Solutions made the purchase very easy Show reply
Find out how HIZERO Ultimate Hard Floor Cleaner compares to other Steam Mops & Hard Floor Cleaners
Know better, choose better.
Excellent must have for those with little kids. Makes cleaning up so much quicker and easier. Does not leave water marks or streaks on our glossy tiles. Very efficient clean with minimal water. Very happy with my purchase. Show details · 1
I use it thrice a week and it's the best product for maintaining the cleanliness of my floors. Using it that often means I seldom use my main vacuum cleaner now. The HIZERO works extremely efficiently and leave no residue behind. The instant drying feature is amazing and the best part is how easy, quick and efficient it is to clean the HIZERO after a workout. It is highly recommended and it will save you loads of time. Show details · 1
This is the ultimate vacuum and mop product. It is light, cordless, easy to use and goes right to the edges. The customer service is amazing: prompt, helpful and friendly. We've had our HiZero for 5 years now. It works best on level, flat floors. Our previous house had very unevenly laid tiles and while it still worked it wasn't as amazing as it… Read more · 1
is on the current evenly laid tiles. It picks up an amazing amount of dirt separate from the dirty water and the floor is dry after a few minutes. Highly recommend this mop.
I can’t speak highly enough about the incredible customer service I received from this company. My Hizero mop, which is a few years old, had stopped dispensing clean water. My first contact was with Carmela, who was extremely helpful, even taking the time to FaceTime me to try and troubleshoot the problem. At first, I thought the clean water tank… Read more · 1
was the issue, and they kindly gave me a replacement free of charge. Unfortunately, the problem persisted, but as soon as I contacted them again, they were just as helpful and responsive. Annie assisted me this time and was more than happy for me to bring the mop to their Bankstown store so a technician could take a look.
The very next day, they called to let me know it had been repaired, also at no cost. Their customer service was truly above and beyond, and I’m so grateful for how friendly, prompt, and generous they were throughout the whole process. Highly recommend!
Very easy to assemble and use. Battery life fantastic. Cleans my laminate timber floors and tiled areas so well. Cleaning the machine after use is much easier than my first hizero. Highly recommend. The new model exceeded my expectations. Show details · 1
We have two labradoodle fur babies, without my Hizero F600 cleaning my extensive burnished concrete floors would be a huge task, with my Hizero F600 its a breeze....I love my Hizero F600 Hard Floor Cleaner. Show details · 1
My Hizero works great. I have a large hardwood and tile surfaces. What I have noticed is the roller must be soft and soake d. if there has been some time between uses. Also if suds start to spill over, I have noticed that my dirty cup is filled with suds but not triggering the fill alarm. Yes, I have to fill the water components several times to complete my cleaning, but i prefer this over a mop any day! Show details · 1
Easy to use. Water tank refill only 2 or 3 times max to do all house. Floor is not wet after using and it picks up debris and dust easily. Easy to clean and prep for next use. Show details · 1
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Hi Fiona sorry to read about your experience on tiles. We… Read more (+2 replies)