1,189 reviews
I had accidentally signed up for utilities and asked them to cancel it for me. I didnt even get to finish and the Filipino lady sounded annoyed and hung up. Very rude when they realise they're not getting money from me.
This was my first time asking for help to the online Finder Team, as I couldn't find something I was looking for. May I say, what a pleasure it is to deal with them, as they're very caring, helpful & friendly. I appreciate people in companies like this, in making a member's inquiry that much easier to deal with & no stress - Thank You :) Show 2 replies
Finder falsy advertise prices and intentionly mislead. Promised to respond with support to only ignore and not answer. They deceieve and hide when caught with their illegal advertising and promotions. Please beware of this dodgy company! Update: Finder did reach out to me. Called with an apology and explanation. It came very late but was happy to… Read more
finally get a reply. Still does not erase the damage done and still did not honour the original advertised price.
Hi Rin, Thank you for updating your review, and we… Read more
Reviews with attachments
Very pleased with the service I received from my Finder consultant Show reply
Great service got the best deal. I am glad I chose finder Show reply
Excellent customer service erin and she provided excellent information and provided accurate info Show reply
Using finder was so easy. I just put in my details and a friendly consultant rang and went through plans that suit. Try it and you will be surprised how simple it was. Show reply
Really outstanding site . I was really impressed when I was compared with different type of requirements like cards non plan electric current gas mobile plan it’s given all in one option thanks for the finder from another finder way..b st the ay to find anything available on site. Show reply
Latest follow-ups
They asked to do review and I did positive 5 stars. They promised $20 gift card if I leave review BUT! It's just fake! Nobody contact me and of course no gift card!
Follow-up · I expected they contact me. Made me upset and frustrated. No I did not contact this idiots! They are liers and with people like them I do not want to speack
In-depth reviews
Experience review over these years using Finders – I am using Finder.com.au, and I couldn't be more impressed with how user-friendly and informative website it is. The registration process was quick, and within minutes, and I am accessing my credit score and detailed report from a while now. What I love most about this site is the clear, easy-to-understand breakdown of my credit report. It… Read more · 1
explains the factors affecting my score and offers tips for improving it. I also appreciate the frequent updates, so I always know where I stand without any surprises. Additionally, the site provides useful tools, dashboard, details about accounts, score tracking and credit monitoring alerts, which help me stay on top of any changes in my credit status.
I've also been able to easily dispute inaccuracies, thanks to the site's straightforward process. One minor suggestion would be to explore opportunities to further streamline the integration of credit score updates with credit authorities like Experian. It would be helpful to include bidirectional functionality, allowing users to submit requests for credit history corrections directly from the site to Experian.
Overall, Finder.com.au has made managing my credit score much less stressful and more proactive. I highly recommend it to anyone looking to get a clear view of their credit health and improve it over time!
Finder Helped Me Save Money and Invest Smarter! – I’ve used Finder.com for a variety of needs, from comparing utilities to saving money on bills, and even for investing in cryptocurrency—and I couldn’t be happier with the results! The comparison tool is incredibly easy to use and allowed me to quickly find the best rates, helping me save on my monthly bills and loans. On the investment side,… Read more · 1
Finder provided me with clear, comprehensive information about different crypto and share trading platforms, making it easy to get started with confidence.
One of the standout features of Finder is the wealth of knowledge articles available. Whether I’m looking for advice on savings or diving into crypto investing, the resources are always top-notch and easy to understand.
Not to mention, their customer service is fantastic—quick to respond and very helpful. The rates for services they recommend are competitive, and the whole platform feels tailored to make financial decisions easier and smarter. I highly recommend Finder to anyone looking to save money and make better financial choices!
Boosting Financial Confidence – Finder.com.au is an invaluable resource for managing financial wellbeing. It provides a comprehensive platform to compare a wide range of financial products, including loans, insurance, and credit cards, helping users make informed decisions and potentially save money. One of the standout features is its ability to keep users updated on their… Read more · 1
credit scores, which enhances financial confidence and awareness. This feature is particularly beneficial as it allows individuals to monitor their financial health regularly and make proactive adjustments if necessary.
In addition to credit score monitoring, Finder offers several benefits to users. It provides access to a broad-based comparison service, ensuring consumers have the information needed to understand various financial products and services. The platform is user-friendly, allowing easy navigation and comparison without requiring personal details like phone numbers or emails. Furthermore, Finder's transparency about how they make money and their commitment to editorial independence adds to their credibility and trustworthiness.
Overall, Finder.com.au is a powerful tool for anyone looking to enhance their financial literacy and make smarter financial choices.
Find out how Finder.com.au compares to other Comparison Websites
Know better, choose better.
Positive reviews
Using finder is the way to go if you need to compare NBN plans. I am really pleased with my experience with them and my order and gift card is the best deal I have come across. Their customer service is also wonderful, fast and query was answered immediately. Thankyou Finder Show reply
I have been using Finder to get the best deals for my home internet, electricity and gas for the past 4-5 years. Finder never fails to find me the best deals. There were times when the previous provider counter offered the deals so I remained with them but Finder is fine with that. They would then call me 12 months later to offer more deals. Show reply
Was easy enough to use I'm not overly confident with online stuff but I managed to switch gas providers and was pretty straightforward although I'm looking for cheaper car insurance and that wasn't as straightforward Show reply
Negative reviews
Bad experience with CS, even it takes me a week or so to solve the issue as the support team welling to pass everything on your shoulder to make their life easier. I’m not recommending at all
Hi AMAGID, Thank you for your feedback. We’re sorry to… Read more
Blatant abuse of personal information I cannot stress this enough: DO NOT EVER give Finder.com.au your details. I was simply browsing their website, not signing up, not handing over my consent for marketing, and suddenly my phone starts ringing at 8pm with a sales call. This is beyond shady – it’s a direct violation of privacy, consumer trust,… Read more
and likely multiple laws around unsolicited communications and misuse of personal data. How did they even get my number? There is NO legitimate way this could have happened without Finder harvesting my information behind the scenes and selling it or passing it around without my knowledge.
This is exactly the kind of predatory data abuse that regulators warn about. Finder.com.au is clearly operating without regard for basic privacy rights. Imagine a company that snoops on your browsing activity, digs out your phone number, and then has the audacity to cold-call you in your own home at night. That is harassment, plain and simple.
Thank you for bringing this to our attention. We take your… Read more (+4 replies)
Was easy to compare products. Unfortunately not happy with the provider I picked. Would have been better to provide some more ratings for providers to help inform decision.
Hi Kirty, Thank you for sharing your feedback. We’re glad… Read more
Recent reviews
Finder were very proactive in getting me the best deal for my electricity account and the Finder rep was very patient with me while I looked up all the info. Thank you Finder Show reply
looked for a new plan as my old supplier kept increasing the price, finder made it some what easy to compare plans, there is room for improvement on making it easier wuth out me need to calculate my usage manually to actually fond which will be cheaper Show reply
I had such a positive experience with Finder. The team was incredibly kind, patient, and helpful every step of the way. They made everything simple to understand and guided me with genuine care. It’s rare these days to find such friendly and supportive service — highly recommend! Show reply
Find out how Finder.com.au compares to other Comparison Websites
Know better, choose better.
Electricity / energy pricing structures are a bit of a nightmare to try and compare, conflicting information on different websites at different times. Finder was helpful in finding best rates for our situation, saving us $. Show reply
I find it very difficult to decide and finder just makes it easier for people like me to develop a decision and compete with the best price possible for providing electricity and gas
Hi Dylan, Thank you for your review and for sharing your… Read more
I have used this service to switch my utilities several times and I am always impressed how patient and helpful the operators are. They are willing to explain all the rates and charges and don’t rush you to make a decision in haste, and it also saves you money as a bonus incentive. Show reply
I had an excellent experience with Finder while setting up my electricity and gas connections. I was assisted by Lola, who was extremely dedicated and patient throughout the process. She took the time to clearly explain my options and helped me compare providers so I could choose the best plan for my needs. What impressed me most was her… Read more · 1
willingness to go the extra mile. At my request, she called me back a second time to ensure everything was clear and that I was confident with my decision. Thanks to her professionalism and support, I was able to sign up with the right provider without any stress.
I truly appreciate Lola’s patience, friendly approach, and genuine commitment to helping me. Highly recommend her service through Finder!
I had an excellent experience with Finder when searching for an electricity plan. They took all the stress out of the process by doing the heavy lifting for me—comparing options, cutting through the fine print, and presenting the best possible deal for my situation. What would have taken me hours (and probably a headache or two) was sorted quickly… Read more · 1
and clearly.
I now have a plan that saves me money, and I didn’t have to chase around multiple providers to get it. Finder made it simple, transparent, and hassle-free. Highly recommend them to anyone wanting to secure a better deal without the run-around.
I dislike the need to share my phone number upfront (and then have those annoying phone calls start appearing), however, I really appreciate how easy it was to switch both my electricity and gas provider! In about 10 minutes, I was able to review their suggestions and validate that they were the lowest price while meeting all of my criteria. I… Read more · 1
went ahead and registered via Finder and am pleased that I did - the process was really easy, and I already have the contracts from my new providers in my inbox. Plus, I sent off my direct debit details once and they're both already set up. Great stuff.
I think the experience is good. They help you find the best price for electricity and gas at your address. The only thing is that they don’t ask if I want to proceed on the application or not. Just happens that I will be receiving welcome pack already. Regardless, still good outcome. Show reply
My review is on the service received from Anndy at Finder. I sent a query in regards to a promotion to an unmonitored mailbox, but to my surprise received a response within minutes. Anndy’s service was top notch. They followed up my query and every email I sent was responded to within minutes. To have this kind of service is not common these days. Thank you Anndy and keep up the good work! Show reply
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Jay, Thank you for reaching out and for sharing your… Read more