I was very happy with the items, and parcel was posted very promptly. I will return to BV Pharmacy next time I need similar items. BVP has the best deals, too, as I saw when doing price comparisons with other online pharmacies.
Ok, I saw a perfume set I wanted it as gift. I saw some negative feedback, so I tried to acted smartly and emailed them to ask if they have this set available? And I asked if they can deliver it asap as I need it before xx date, and to be honest I gave them only 10 days.. They were professional and respond, they told me there is only 1 left and… Read more
yes they can send it asap. I directly complete the order and sent them email with the order no. Just as reminder to process my order asap. And in 3 or 4 day I got my parcel I think was from Brisbane. Wrapped well with bubble wrap and in a box, everything ok. Now I don't know if it's the original perfume set but it looks cool as set.
On 9 March 2026 I paid $240 to Better Value Pharmacy for Powdered Goat Milk. Today, 19 March 2026, I followed up with an enquiry into why I have NOT received my goods ... I went into the site where I placed the order, and there under my account the order has been cancelled. It says that they have refunded the money ... THEY HAVE NOT! They have my… Read more
email address on file and did send me email confirmation of the purchase dated 9 March. WHY did they NOT notify me of any problems with the delivery of the order? See the attachment that AI sent to me, regarding their NON-RELIABILITY!
Reviews with attachments
I was very excited when I found that they had the perfume I've been looking for, and even with a discounted price! The shipping and handling is great too, very quick and they kept me updated at all times! I've purchased from Better Value Pharmacy previously and they're always quick to have products delivered immediately. The quality of the… Read more
products (perfumes) were both in great condition. Tight Bubble-wrapped, and brand new, the boxes had clear plastic wraps around and the boxes are perfect condition, no dent, no scratches, etc... Very happy with my purchase.
Rubbish,scam theft company – I bought perfume from this company 17 November 2024 the price was $46.36 next day the company changed the price to $77.55.They didn't send the product very misleading. When I called the company they said the product is sold out but still it's on the website for online order very misleading. This is a scam company and dodgy. They still haven't refunded my partial refund. Be aware of this company don't waste your time and money.
I bought it, I got it – Bought Spicebomb extreme from them. Legit bottle and delivered on time.
Positive reviews
Always have some specials going on and it stands out for its name Better value pharmacy. You get a better value for your money . Always on time and good in communication as well. Show details
The package is properly and nicely packed. Neat and tidy. They also individually packed the fragile and smaller items. Very pleased. Price is competitive. However, postage takes a bit long, probably have to allow time for the postage. Show reply
I have been dealing with Better Value Pharmacy for many years. I always found them to be reliable, the prices are always very competitive. Although they are in Melbourne, the delivery to Sydney is always fast, in fact, it is within 5 business days.
Negative reviews
Scam!!! No products or response from them and email bounced back for customer service when products never arrived! Lucky we paid through PayPal and lodged a dispute to get our money back. Buyer beware!!!
Wouldn’t order from them again! – Ordered a gift pack and some other items online. Took over 3 weeks for them to contact me saying the gift pack was no longer available and do I mind having them sent individually. I agreed, then my order was finally shipped out about a week later. Only for them to have sent out the wrong items. The gift pack contained a night cream, so I had also… Read more
ordered the day cream individually. I received 2 day creams and no night cream. I emailed them letting them know, and after the management team assessed my order they deemed they had in fact sent out the right products with a picture of the giftpack. Only problem is the giftpack they are referring to is not the gift pack I ordered, and even contained different items to what they had sent me. So I’m now waiting to hear back from them again, doubtful I’m going to get anywhere with them.
Don’t order from them unless you have lots of time to wait for your products and a response from them!
Zero customer service – Called the customer service number to enquire about my online order as missing items, Lauren couldn’t palm me off fast enough to send an email and at 3.30pm her manager had just gone to lunch and no one could / can help at all. Will not be ordering ever again. Show details
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Recent reviews
What an outstanding pharmacy. The product I wanted was not instore so they asked a staff member to collect it from the warehouse - it was in my hands within ten minutes. The staff were an absolute delight. Wendy Show details
Bought YSL Libre Flowers and Flames at great price and fast delivery. Thank you Better Value Pharmacy! Show details
Great service – Received hair dyes as ordered at 50% off retail price. Including a colour that was out of stock everwhere else. Good delivery updates and timely. I was worried after reading some reviews. But I had a great experience.
Great Value on Quality Perfumes - fast delivery also! – Purchased YSL Libre Flowers and Flame 90ml - great value as $70 less than RRP. Fantastic product and fast deliver service. Will definitely be purchasing again!
Better Value is fabulous – Best prices and service, excellent experience in store the team was a great help
Best price and fast delivery – Purchased La Roche serums online. Best value online and fast delivery.
Excellent online shopping experience – Awesome and smooth service. The process of online shopping is very simple. The products are well packaged and delivered on time. Overall, I am a satisfied customer. Show details
fragrances – bought a fragrance from here and it’s great, the selection here is the best out of every other pharmacy
BRILLIANT SERVICE – Brilliant service. Ordered perfume Online at 2.30pm on Thursday 1st May 2024 - Best Price. Product delivered next day, Thursday 2nd May 2024 to Mount Martha , Vic. Show details
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Jenny – I have been very happy with the quality products and the special pricing . Your delivery is quick and keeps me updated with the delivery. Show details
Lancôme products – Great prices, great quality. I am very satisfied with products that I bought. Show details
Amazing experience with my online order – Legit and amazing service fast delivery . Thank you and keep continuing Show details
Excellent – AMAZING :) very happy with service, online order, fast delivery option worked extremely well for our time frame and would definitely recommend. Show details
gooood place for cologne – Very fast and reliable thought it was a tiny bit sketchy, but love this place now!
Fantastic! – Very happy!!! Excellent prices, great communication, fast delivery and received a gorgeous bonus gift that I absolutely love. Highly recommend and will order again. Thank you so much #Happy Customer# Show details
A definite 'GO-TO' for Men's Cologne! – Stumbled across Better Value Pharmacy while doing a Google search for men's cologne. Out of all the businesses online here in Australia for cologne, Better Value had the best prices through their frequent sales, the best availability of product, best customer service making it easy to contact a real person via phone and the best tracking and… Read more
delivery of our orders. Highly recommend that you keep Better Value Pharmacy on your list as a 'GO-TO' for most colognes. Keep up the good work guys, cos many of the other online sellers out there are really crap in comparison.
Satisfied customer – Second time ordering from better value pharmacy. Ordered a YSL cologne from better value pharmacy and the delivery arrived within 2 days and was packaged very well. Happy customer.
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