Best Industry Super Funds in Tasmania Hobart

App access is unreliable, leaves me feeling unsettled at times

I have joined Hesta many years ago and they have delivered excellent results with great returns. It is so easy to withdraw for living expenses and… Read more

for the upkeep of my porperty. They have always being very helpful on the phone when I needed questions answered.

Great venue, great speakers, concerned over proposed 10% returns mentioned constantly. Also top 10 of super funds… I haven’t seen any other reporting that puts us in the top 10 but still a bit chuffed, are we keeping it to ourselves.

Rakesh was friendly, professional and very knowledgeable. All my questions were answered in simple terms and I was advised to read the relevant… Read more

articles for further clarification . The 'one of advice' meeting was well worth the time as I came away with a better understanding of the workings of my investment. Thank you Rakesh.

Jenet Pyliotis was knowledgeable and helpful in planning our next 3 year super review and easily able to answer all our questions and efficient in assisting completing the forms I required.

I lived in Australia for almost nine years and had two super funds during that time. The last one was Cruelty Free Super, and I can't recommend them… Read more

highly enough!

They consistently provided prompt, friendly, and genuinely helpful customer service. Every interaction felt personal, with a clear commitment to making sure I understood everything as a customer.

It's rare to find a super fund that not only aligns with your values but also delivers such outstanding support. I truly appreciated their approach over the years and would wholeheartedly recommend Cruelty Free Super to anyone looking for a compassionate and professional superannuation option.

Thank you for the fantastic service!

Do not use the superannuation company for business purposes. Admin set up is extremely difficult and follow up support is not adequate. REST needs an overhaul.

Unfortunately again I have been denied a rose outcome. I went to Afca for help and there seems to be confusion about what is going on. I can’t make… Read more

it any clearer, they are doing everything they can legally to watch all the workers lose their insurance. Find a different insurer than Cbus or TAL or whoever is running them. They will lie to you.

I've called Hostplus call centre twice. On the first occasion the person I spoke to was unbelievably rude. This morning I spoke to a person who was… Read more

NESB. She could not understand me. I had to repeat myself over and over. Disgraceful. They were meant to send a document for me to complete for a financial advice appt in two days. Haven't received it. I've sent an email and guarantee it wont be responded to prior to the appt. Absolutely going to change funds. What astounds me is the complaints about poor customer service are evident over years. It has never been otherwise. This site is monitored by Hostplus. The representative constantly apologises yet nothing improves!! Absurd

am extremely disappointed with the way my income protection claim was handled by AustralianSuper. The process felt very unprofessional and lacked any… Read more

sense of fairness or understanding of my personal circumstances.

After waiting for several months, instead of receiving proper support, my claim was simply deleted/closed without clear communication or genuine consideration. During a time when members are already under stress and relying on their insurance for support, I expected compassion, transparency, and professionalism. Unfortunately, that was not my experience.ed showed very little humanity or understanding for what members may be going through. I believe superannuation funds should support their members during difficult times, not make the process more stressful and frustrating.

I hope AustralianSuper reviews how they manage income protection claims and improves the way they communicate with and support their members in the future. The looking for any point to reject your claim instead of helping genuine people..

Been a with this company for many years where it's changed names a few times now. Definitely feel disadvantaged and have felt the discrimination of… Read more

my insurance rejected because my weight and height. Get this, I'm 176cm and 71kg 33 years old male Healthy as even showing a 6 pack. That's a super healthy weight, yet I must be to fat to get insurance I say very poor outcome to reject person insurance

I have been a member with Catholic Super for the last 22+ years. Now that I have retired I am having a difficult time dealing with them setting up my… Read more

pension account. Each time I call their office I get to speak to a different person. I ask for help when filling the forms only to be told later that the form has been incorrectly filled. So honestly no peace of mind in retirement when you are with Catholic Super.

They use MetLife for their insurance and that is an absolute disaster. Months of lies by MetLife and still gotten nowhere. Any fund that uses MetLife should be avoided like the plague.

Only gave 4 stars because NO ONE gets 5. TBH Ive never had a problem with TWU Super. I took money out to pay off my house money arrived within a… Read more

week. Transferred over to Team Super was again not a problem as all the details remained the same. I’ve yet to try transferring money out (at 66 years old) but I’m not expecting any problems.

4 months ago put in for change of name sent all my id plus extra , police clearance ,statutory declaration, licence sighted and sign by police like… Read more

asked that was meant to be the last id.they need after 4 months still not sorted ,I understand that you need to be certain it's me but the amount of id I have sent is ridiculous Very disappointing.

Average returns. Terrible customer service. Over a month to transfer funds to SMSF.

I am deeply disappointed with my Super fund in the handling of my withdrawal request from my Accumulation Account. I provided all necessary details… Read more

that the form required and provided a copy of my bank details. When I called ,I was told that the application was not received. I then had to send another form under registered cover. I received a message that the bank details were a screenshot and therefore no payment could be made. I find this as pettiness by NGS...since I provided all necessary details in the form and the bank statement was not a screenshot. I have since seriously urged someone who knows what they are doing and to respond to the present status of my claim in one way or the other. Pending on the response I will consider moving my super to another fund which may treat me better and with empathy.Members take note...this is not where you'll likely to get any reasonable service. An organisation that will frustrate you on your withdrawal...very poor service...

--

"Navigating the Nightmare: My Struggle for Insurance Access with REI Superfund" – **Review of REI Superfund** I recently had a troubling experience with REI Superfund that I feel compelled to share. After receiving a diagnosis… Read more

that rendered me unable to work, I attempted to access my default Total and Permanent Disability (TPD) insurance. To my dismay, I was informed that I did not qualify for coverage because I supposedly did not work for a Real Estate agency. I promptly provided evidence of my employment in the sector, yet they repeatedly referred back to their policy, dismissing my eligibility.

According to their own policy, I meet all the criteria for default insurance cover: 1. I am aged 25 and above. 2. My account balance has exceeded $6,000 at least once. 3. I have never canceled my cover, nor has it ceased. 4. A contribution was made after my balance met the $6,000 threshold.

Despite this, REI Superfund has consistently refused to provide me with the necessary paperwork to access my claim. Now, six months later, they are suggesting that I withdraw my superannuation, effectively absolving themselves of responsibility.

In frustration, I contacted the Australian Financial Complaints Authority (AFCA) due to their lack of response to my complaints. I also hired a superannuation lawyer who has indicated that their practices may be illegal and that this matter needs to be escalated further.

While I acknowledge that the funds are managed well financially, I strongly advise anyone considering accessing their insurance through REI Superfund to think twice. The process has been incredibly frustrating, and I fear that many others could face a similar situation, potentially leading to financial ruin before they receive the assistance they rightfully deserve.

Trustee - Fails – The Insurance Team were against me from the start of the TPD claim. Sisters and brothers do your homework before a claim please. Been a solid… Read more

backbone of the union movement since the BL days, safety net when something unexpected happens!! Chewed up, kicked while down and out, then kicked again by the trustee (union members) who simply rubber stamped its insurers decision to decline the claim. Dirty, Disheartening, and would have Cummo in disbelief¿¿ BussQ's conduct towards a member who has struggled to win is far from what I expected when the Black dog arrived. BussQ financial representatives treat your loved ones better than your uneducated attempt towards a member struggling with severe mental health illnesses - to the trustee all I can say is I hope you enjoyed throwing the slipper in when a member was down and is still down.......well done!! give yourself a round of applause and don't praise your efforts towards suicide in the construction industry because you pushed the member to suicide.