Best Mistral All-In-One Kitchen Appliances

Vulnerable electric parts and the customer service is garbage – Was using the machine to smash some frozen fruits, and the blades stopped turning, although the engine was still working. So I lifted the machine up,… Read more

and heard some sound of broken parts shaking in the machine - I opened the machine and it turns out to be a cog wheel, a flimsy, plastic cog wheel that is driving the engine of the blades! Can you not save the money and produce a bit higher quality parts that might need to drive something that is semi-hard, instead of using this cheap plastic?

Contacted the customer service. I cannot find the receipt, so would like to pay for the repairment or the spare, however, the customer service just told me that this is not a "serviceable part", and recommanded me to throw it away - didn't directly say it, but basically meant it. Good job, Intelli customer service!