Moving Champs

Great service. I contacted Moving Champs for an online quote and received a callback within 15 minutes. The estimate I was initially provided was accurate. Ekam and Dogra were our removalists and worked very hard to get the job completed on time. Show reply

Moving Champs is an [Content Removed] service. They [Content Removed] an extra $700 from me while holding my furniture hostage. This, after being 8.5 hours late, refusing to take all my inventory of furniture, holding my belongings overnight and arriving the following day at my new home just three hours away, minus boxes of silverware and other goods. [Content Removed]. Use at your own peril.

A Deeply Disappointing and Stressful Experience – Avoid Moving Champs I chose Moving Champs based on their advertised claims of being responsive, competitively priced, and professional—impressions that were reinforced by their website to move a… Read more

3Bedroomm home I believed I was hiring a reliable Authentic Australian moving company. Sadly, this was not the case.

Out of the three companies I contacted, Moving Champs was the only one to respond. Their quoted price was similar to others, even though it was advertised as a "special rate"—there was nothing special about it. Unfortunately, that was the only positive part of our experience.

We booked a move from Surferw to Ormeau, originally scheduled for Saturday, then later changed (with agreement) to Friday, June 6. I provided photos of our furniture and large outdoor pots to ensure an accurate quote, and we arranged for someone to come on-site and assess. Oddly, they scheduled this for a Sunday between 4–6 PM. They showed up late and only after multiple follow-ups from my side. did they confirm they were on their way. They took photos, confirmed the job was doable, and we agreed on three men and a 4.5-tonne truck/Bigger if possible, likely needing two trips.

On the day before the move, I was informed the larger truck was unavailable and that a smaller one would be used instead. This was already concerning, but the real issues came on moving day.

Odly again they arrnaged to arrive between 9:30 am and 10:30, as they earlier you can start to beat the traffic would have been more logical. We were ready and waiting from 9:30 AM as agreed. By 10:30, no one had arrived. I called the company and was told someone would get back to me. No one did. After several more attempts, I was finally told they couldn't do the job at all. No explanation initially—just a flat "we can’t come." Only after pushing for an answer did they claim the driver had a fever. Whether true or not, we were left stranded with no help, having already taken time off work and made all arrangements.

Their only offer? Postpone until Saturday. This was unacceptable—we had confirmed the booking in writing and paid a deposit. I explained how their failure had completely disrupted our plans. Their repeated response: “I understand.” But they clearly didn’t. Not once did they offer a viable alternative or any assurance that Saturday would actually go ahead.

Even worse, one staff memeber I spoke with said we are not the movers which imply that Moving Champs is a third-party broker(is this true or not?), something they never disclosed. It would seem they contract out all or some their work and clearly have little control over quality or reliability.

There was zero accountability, poor communication, and no attempt to rectify the situation. In the end, we had to scramble to find another mover at the last minute, which cost us significantly more and caused immense stress.

Our experience was one of emotional and financial strain, caused entirely by this company’s lack of professionalism and integrity. We felt completely let down and would never use Moving Champs again.

If you’re considering hiring them—don’t. Choose a company that takes responsibility, communicates proactively, and delivers on their commitments. Moving Champs failed on all counts.

We Managed to find another company to do the move ,they tried to see if they could do the move Friday at such short notice. These guys sound professional all the way...On my way home they called me to confirm the time they would be their Sat 7am sharp and they were..what a difference a professional Company makes.

I engaged Moving Champs to transfer my furniture and white goods from a three-bedroom two storey townhouse into a one-level property. They arrived on time and took great care extracting some large bulky items and negotiating the narrow split level… Read more ·  1

staircase. Truck was packed carefully and there was no damage. The team were polite, efficient and courteous. It was a short distance move that took six hours. I was pleasantly surprised that the contracted time was reduced by the time they had for their lunch break.

Good move – good move from melbourne inner east efficient and wuick will recommend Show reply

Gulbahar moved our belongings efficiently and amd without any hassles or stress. Thank you for making our move stress free. I recommend this company for others to move Show reply

Used these guys recently for a 18m3 move. Small but these guys were helpful and efficient. The two young fellas that arrived did a good job. Not to expensive. Much appreciated. Grant Show reply

Fantastic job from the movers. In fact they were so punctual as to be earlier than me to the pick-up site. Delivery on the other end went very smoothly. All in all, 5/5 highly recommended. Show reply

DO NOT USE this company!! After spending $1600 today and being threatened by the ‘boss’ to pay before the job done without an invoice even or they would not unload my beds I only have 3/4 of my stuff here! The guys work like slaves for very little money and I even wonder if it’s human trafficking. You will pay too much, the truck will be hours… Read more

late, the truck will be too small for the job. It will require multiple trips like other reviews have said. My only solace if putting reviews online and dobbing into ATO. Oh and prepare yourself for their response to my review. But moving is stressful enough without this circus.

Pathetic service. Promises not kept. Was supposed to arrive at 10am. No communication at all. At 4:30pm advised they cannot make it for that day. Shockingly poor service. DO NOT USE THEM

Awful service. Advised them about a specialist move ahead of time and sent pictures. They turned up with a small dolly to move a large and heavy piece of furniture. Took 2 hrs to move one piece and I was left with having to return lifting… Read more

equipment to a storage unit. Complained directly - no response, sent them text messages as that was how we were communicating and they blocked my number! Would not recommend. I wouldn’t give any stars if it were an option. $500 to move one piece 12ks. Terrible.

Great service. Picked up a dining setting for me. Kept me updated the whole time. They were very friendly and accommodating. Made the whole experience very easy for me. Show reply

Was told one price of 140 for moving a small amount of furniture. Guys constantly on their phones took up at least 45 minutes talking or messaging. What should have taken tops 2 hours charged for 3 hours. NEVER AGAIN

Warning! They were meant to come betweem 8am to 10am.They said they had truck problems and came at 4pm.They did one load and said they were coming back but when they offloaded the Items at the new house they turn around and say they will be back tommorow and I had to pay a call out fee again and stair fee again.They even hung around till they got… Read more

paid.They even broke several of my things.They are the worst and have no clue what they are doing.You get what you pay for.Do not use them at all in any way.They have made our move even more stressful.If I was a betting man.I would bet they will always be late and use the excuse that their truck has broken down.They are con artist period.They are no different from scammers online.They have taken it up a notch and doing it physically.I dunno how bussiness can run in Australia or even get a licence.Go with a reliable,established and proffesional mover.

Guys were meant to come 8-10am arrived around 12pm no explanation at all and I was quoted $370 ended up paying $800. A rip off because they took a 30min break and also went to get petrol after loading their truck even though the move was only a few streets down (2min drive) they took around 30mins doing this also… really not happy with this very… Read more

unprofessional. They took extra long and expected to be paid for their breaks when I was originally quoted $370 for the whole lot. I ended up moving most of my boxes myself and did 5 trips total back and forth with my own car because they took so long and I ended up late to an event I had that night because of their delay and them taking so long. I won’t be going with this company ever again

Moving Champs cancelled the contracted job the night before, citing “truck problems,” and showed absolutely no regard for the disruption and stress this caused. They suggested moving to Sunday, however the strata management doesn’t allow moves on Sundays. I had to look for other movers in a rush. I am still waiting for my deposit to be refunded. Extremely unreliable, don’t waste your time or your money.

The job was not a hard one, a largish number of not so big items, none of them difficult/breakable. The day was hot. * There was no damage, which indicates that packing was good * Time it took was reasonable considering the number of items and the heat * The quote was far better than any other mover provided (see below for some elaboration) All… Read more ·  1

things considered I can recommend Moving Champs.

On the quote: I was in negotiation with another mover, and the price would have been similar had it not been for the crossing the city boundary (Gold coast to Logan). I also could have done it cheaper with someone on the Air Tasker (only one good offer, others were fully aligned with other movers' quotes), but I would have to be the second person. My wife did not allow for that due to my "proverbial negligence".

Moving Champs was able to move one bulky item for us with only a couple of days’ notice and on a competitive price. The removallists were incredibly professional, taking care with both the item and the walls of our narrow hallway. Nik from the customer sales team was also incredibly patient with fielding our questions on the day of the move. Thanks so much for your assistance! Show details ·  1

Pros: Was able to respond to urgent request. Quick efficient service. Cons: Overcharged on agreed service. Payment process a bit sketchy. Got the job done on short notice, payment process somewhat soured the experience. Would recommend but be wary of being overcharged from agreed amount.

Beware: Bait-and-Switch, Delays, and Hostage Goods Tactics – Avoid at All Costs I hired Moving Champs for a simple one-day house move on the Gold Coast after a detailed video call where they assured me it could be done in 10 hours for ~$1400 + fees. What followed was a nightmare of incompetence, deception, and aggressive tactics that turned a… Read more

straightforward relocation into a multi-day ordeal costing over 300% more than quoted.

First, the bait-and-switch: Despite the video call (where I showed everything and confirmed feasibility), they arrived 4 hours late on Day 1 with a smaller truck than needed, claiming the job was "larger than anticipated." This forced extra trips and extended the move to 3+ days. They worked excruciatingly slowly, often standing around or taking long breaks, which inflated hours artificially. No disclosure that they use sub-contractors – the team seemed uncoordinated, with constant finger-pointing between movers and the office when issues arose (e.g., "Ask the office" vs. "Movers handle that").

They insisted on daily interim payments, not mentioned in their terms (which state payment "upon completion"). When I refused to pay without an invoice, they withheld them until Day 3, then issued inflated invoices that were double the quote with inaccurate hours. This felt like a deliberate ploy to pressure cash payments without proper records.

The worst: "Hostage Goods" behavior. On Day 3, after disputing the overcharges, they loaded my items, closed the truck, and drove off, refusing to deliver until I paid the disputed amount. This is classic coercion – withholding my personal property to extract inflated fees, which is illegal under Australian Consumer Law as unconscionable conduct.

Communication was circular and dismissive: Office blamed movers, movers blamed office. No accountability for damages (e.g., fridge dented) or my extra costs (penalties for delayed vacating, hiring another mover for $800 to finish).

After emails demanding resolution, they doubled down, claiming "standard practice" despite contradicting their own terms. I offered $2250 "under protest" (160% over quote) to get my stuff back, but no response – forcing me to escalate to OFT and ACCC.

This isn't isolated; reviews elsewhere echo similar scams – late arrivals, small trucks, overcharging, and holding items hostage. If you're considering them, run. Hire a reputable company with fixed quotes and AFRA accreditation instead. Save yourself the stress, time, and money.

Four hours late, multiple calls to the main contact number to then be put through to the local crew who kept palming me off. Two removalist eventually arriving and throwing my belongings and boxes around and down stairs which I have on camera and photo. Hounded to pay removalist via their bsb and banking details otherwise remainder of my… Read more

belongings would not be unpacked from the truck, when I actually had to pay the headquarters. Damage to my walls and door ways due to poor workmanship and complete disregard for my home. Had to do loads in my own vehicle and help unpack the truck just to motivate workers to do their job which went well into the night. Would not recommend this company.

Asked for quote. A person phoned me up who couldn’t seem to understand the address and details despite me repeating. It doesn’t fill you with confidence if they ask you email the address after you’ve told them a few times