Moving Champs

Pathetic service. Promises not kept. Was supposed to arrive at 10am. No communication at all. At 4:30pm advised they cannot make it for that day. Shockingly poor service. DO NOT USE THEM

Awful service. Advised them about a specialist move ahead of time and sent pictures. They turned up with a small dolly to move a large and heavy piece of furniture. Took 2 hrs to move one piece and I was left with having to return lifting… Read more

equipment to a storage unit. Complained directly - no response, sent them text messages as that was how we were communicating and they blocked my number! Would not recommend. I wouldn’t give any stars if it were an option. $500 to move one piece 12ks. Terrible.

Was told one price of 140 for moving a small amount of furniture. Guys constantly on their phones took up at least 45 minutes talking or messaging. What should have taken tops 2 hours charged for 3 hours. NEVER AGAIN

Warning! They were meant to come betweem 8am to 10am.They said they had truck problems and came at 4pm.They did one load and said they were coming back but when they offloaded the Items at the new house they turn around and say they will be back tommorow and I had to pay a call out fee again and stair fee again.They even hung around till they got… Read more

paid.They even broke several of my things.They are the worst and have no clue what they are doing.You get what you pay for.Do not use them at all in any way.They have made our move even more stressful.If I was a betting man.I would bet they will always be late and use the excuse that their truck has broken down.They are con artist period.They are no different from scammers online.They have taken it up a notch and doing it physically.I dunno how bussiness can run in Australia or even get a licence.Go with a reliable,established and proffesional mover.

Used these guys recently for a 18m3 move. Small but these guys were helpful and efficient. The two young fellas that arrived did a good job. Not to expensive. Much appreciated. Grant Show reply

Guys were meant to come 8-10am arrived around 12pm no explanation at all and I was quoted $370 ended up paying $800. A rip off because they took a 30min break and also went to get petrol after loading their truck even though the move was only a few streets down (2min drive) they took around 30mins doing this also… really not happy with this very… Read more

unprofessional. They took extra long and expected to be paid for their breaks when I was originally quoted $370 for the whole lot. I ended up moving most of my boxes myself and did 5 trips total back and forth with my own car because they took so long and I ended up late to an event I had that night because of their delay and them taking so long. I won’t be going with this company ever again

Moving Champs cancelled the contracted job the night before, citing “truck problems,” and showed absolutely no regard for the disruption and stress this caused. They suggested moving to Sunday, however the strata management doesn’t allow moves on Sundays. I had to look for other movers in a rush. I am still waiting for my deposit to be refunded. Extremely unreliable, don’t waste your time or your money.

Fantastic job from the movers. In fact they were so punctual as to be earlier than me to the pick-up site. Delivery on the other end went very smoothly. All in all, 5/5 highly recommended. Show reply

The job was not a hard one, a largish number of not so big items, none of them difficult/breakable. The day was hot. * There was no damage, which indicates that packing was good * Time it took was reasonable considering the number of items and the heat * The quote was far better than any other mover provided (see below for some elaboration) All… Read more ·  1

things considered I can recommend Moving Champs.

On the quote: I was in negotiation with another mover, and the price would have been similar had it not been for the crossing the city boundary (Gold coast to Logan). I also could have done it cheaper with someone on the Air Tasker (only one good offer, others were fully aligned with other movers' quotes), but I would have to be the second person. My wife did not allow for that due to my "proverbial negligence".

Moving Champs was able to move one bulky item for us with only a couple of days’ notice and on a competitive price. The removallists were incredibly professional, taking care with both the item and the walls of our narrow hallway. Nik from the customer sales team was also incredibly patient with fielding our questions on the day of the move. Thanks so much for your assistance! Show details ·  1

Pros: Was able to respond to urgent request. Quick efficient service. Cons: Overcharged on agreed service. Payment process a bit sketchy. Got the job done on short notice, payment process somewhat soured the experience. Would recommend but be wary of being overcharged from agreed amount.

Beware: Bait-and-Switch, Delays, and Hostage Goods Tactics – Avoid at All Costs I hired Moving Champs for a simple one-day house move on the Gold Coast after a detailed video call where they assured me it could be done in 10 hours for ~$1400 + fees. What followed was a nightmare of incompetence, deception, and aggressive tactics that turned a… Read more

straightforward relocation into a multi-day ordeal costing over 300% more than quoted.

First, the bait-and-switch: Despite the video call (where I showed everything and confirmed feasibility), they arrived 4 hours late on Day 1 with a smaller truck than needed, claiming the job was "larger than anticipated." This forced extra trips and extended the move to 3+ days. They worked excruciatingly slowly, often standing around or taking long breaks, which inflated hours artificially. No disclosure that they use sub-contractors – the team seemed uncoordinated, with constant finger-pointing between movers and the office when issues arose (e.g., "Ask the office" vs. "Movers handle that").

They insisted on daily interim payments, not mentioned in their terms (which state payment "upon completion"). When I refused to pay without an invoice, they withheld them until Day 3, then issued inflated invoices that were double the quote with inaccurate hours. This felt like a deliberate ploy to pressure cash payments without proper records.

The worst: "Hostage Goods" behavior. On Day 3, after disputing the overcharges, they loaded my items, closed the truck, and drove off, refusing to deliver until I paid the disputed amount. This is classic coercion – withholding my personal property to extract inflated fees, which is illegal under Australian Consumer Law as unconscionable conduct.

Communication was circular and dismissive: Office blamed movers, movers blamed office. No accountability for damages (e.g., fridge dented) or my extra costs (penalties for delayed vacating, hiring another mover for $800 to finish).

After emails demanding resolution, they doubled down, claiming "standard practice" despite contradicting their own terms. I offered $2250 "under protest" (160% over quote) to get my stuff back, but no response – forcing me to escalate to OFT and ACCC.

This isn't isolated; reviews elsewhere echo similar scams – late arrivals, small trucks, overcharging, and holding items hostage. If you're considering them, run. Hire a reputable company with fixed quotes and AFRA accreditation instead. Save yourself the stress, time, and money.

Four hours late, multiple calls to the main contact number to then be put through to the local crew who kept palming me off. Two removalist eventually arriving and throwing my belongings and boxes around and down stairs which I have on camera and photo. Hounded to pay removalist via their bsb and banking details otherwise remainder of my… Read more

belongings would not be unpacked from the truck, when I actually had to pay the headquarters. Damage to my walls and door ways due to poor workmanship and complete disregard for my home. Had to do loads in my own vehicle and help unpack the truck just to motivate workers to do their job which went well into the night. Would not recommend this company.

Asked for quote. A person phoned me up who couldn’t seem to understand the address and details despite me repeating. It doesn’t fill you with confidence if they ask you email the address after you’ve told them a few times

I found Moving Champs totally professional. Their office was in touch with me on a daily basis and the day of the move they arrived on time and everything was handled under one hour. I will be keeping this company on file for future moves. Rick Ward Show reply

I found Moving Champs very good. They were prompt in responding with my quote, there pricing was reasonable. I was given a two-hour time slot of pick up and was phoned 30mins prior to their arrival. My 2 door fridge was loaded, secured and transported to my home. They boys were very helpful. Unfortunately, the fridge door handles protruded… Read more ·  1

too far for it to fit through my kitchen doorway. Not their fault, but they tried several ways to get it in. Apologized for not getting it through the doorway but as I said, not their fault. All in all, I found my experience with Moving Champs to be very good. I would recommend them to others and would use them again.

Great Service – Highly Recommended! I recently used moving champs for my apartment move in the CBD and they did a good job. The team was punctual, professional, and handled all my belongings with care. They made the whole process smooth and stress-free. I would definitely use them again. Show reply

I would highly recommend Moving Champs. From the moment I contacted the team to book the job until it was completed, I had no issues. The team assigned ot the job were also diligent, caring and mindful of my items. Show reply

This was a small move of some heavy and fragile items, from a duplex we’ve just sold. Davinder and Surinder were very pleasant and helpful. They were very professional in moving and protecting our furniture etc and in assembling things at their destination. A very good experience. Show reply

Paid the deposit. Sent all the details,bank receipt number to Jason immediately as requested by him. $$ withdrawn from my account. They wasted my next three days saying they couldn't find deposit. There were only five items to be transported. They couldn't find that list and on the set pick up day they changed the arrangement three times Avoid. Slippery and arrogant

Absolutely incredible service, I was able to receive updates on arrival times as well as a check in when pick up had occurred and perfectly timed notice of arrival times. My delivery was not an easy one and the positivity and determination to problem solve did not go unnoticed. Both employees were absolutely lovely to deal with both professionally and just in a human sense. Cannot recommend this service or their employees enough. Show reply