2,872 reviews
Kevin was fantastic to work with. He helped us secure a car loan quickly and made the whole process effortless. From start to finish, everything was clear and fast. Show details
Alexander Foldi is an outstanding finance broker who truly goes above and beyond for his clients. From the very beginning, his communication skills were exceptional—clear, prompt, and always keeping me informed throughout the entire process. What really stood out was his dedication; he worked outside of normal business hours to ensure everything… Read more
was handled quickly and efficiently. Thanks to his expertise and commitment, he secured me a fantastic low-interest car finance deal in record time. His professionalism, reliability, and genuine care made what could have been a stressful process feel seamless. I highly recommend Alexander to anyone looking for a broker who delivers results and prioritizes their clients.
Reviews with attachments
Eddie was fantastic, very thorough and kept me updated on everything regarding my new car loan. I would highly recommend! Thank you! Show details
I have to say this was the smoothest experience I’ve ever had from any service. I reached out and 2 business days later had my settlement for my car loan confirmed. Dev at Stratton was amazing in managing the engagement with me ensuring the line of communication was open at all times (sorry for making you work a weekend!). I was in dire need of… Read more · 1
transportation and was able to get a fantastic rate, test drove the vehicle and picked it up within a week. I would highly recommend Stratton to find you the best rate on any loan.
Rhys was excellent to deal with zero complaints expert service. Got me into a new car with no fuss. Show details · 1
Jess made the entire process super simple. This is the third time we have worked with Stratton and would happily work with them again in future Show reply
Zubyr Ali has been awesome to deal with he's been responsive and helpful and very down to earth... Thanks for all your help Show details · 1
Eddie Williams was a great help in securing a new vehicle loan for me, giving me a good interest rate based on my situation and supporting me with difficult situations in regards to the purchase. I highly recommend Eddie from Stratton Finance! Show reply
Michael at Stratton Finance was outstanding to deal with. He took the time to understand my needs and came back with the best finance option available. He made sure that the loan options were not only competitive but perfectly tailored to my situation. Throughout the process, Michael was clear, responsive, and incredibly supportive, making what… Read more · 1
could have been a complicated experience feel simple and efficient. His professionalism and attention to detail gave me complete confidence in my decision.
Thanks Michael for your assistance on this purchase!
Great experience with Joel and the team at Stratton. This is my second time working with him, and once again he delivered excellent results. Fast, reliable, and consistent with communication throughout the entire process. Highly recommended! Show details · 1
Lucy was amazing to deal with when buying my new car. Nothing was too hard and she took all of the guess work out of financing and answered the phone or contacted me as soon as possible Show details · 1
What a great employee Stratton’s got with Adrian Morrisbey I have recorded a video but let’s just say I wouldn’t consider contacting anybody else for financial reasons he is great at his job and it is a pleasure having him deal with these things his professionalism is through the roof and makes the hardest situation seem easy Show details · 1
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We have been dealing with Heather from Stratton for over 5 years now and we can’t fault the service and customer service in which Heather provides she is always happy to answer any questions and provide advice on which way to handle the requirements we need. We love dealing with Heather and so glad we have found her. She is defiantly someone I’d recommended to anyone. Show details · 1
Heather was amazing and professional. She took a little longer to get us the best deal she could find. I highly recommend Heather and will certainly use her again. Show details · 1
Stratton Finance has been an absolute pleasure to work with! Their team is incredibly reliable and makes the entire process simple and stress-free for everyone. From start to finish, their professionalism and attention to detail stood out, ensuring that every step was smooth and straightforward. I highly recommend Stratton Finance to anyone looking for exceptional service and a seamless experience. Show details · 1
Eddie was the man! Did a fantastic job, was the best service and best rates hands down, thank you once again Eddie Show details · 1
Best company ever Thank you very much Sally is very helpful lady Show reply
In-depth reviews
Excellent experience with Stratton Finance!! I had a really great experience working with Mitch Mulach from Stratton Finance. From the start, Mitch was professional, approachable, and incredibly patient. He took the time to walk me through everything, answered all my questions (there were a few!), and made sure I felt comfortable with each step… Read more · 1
along the way.
The whole process was smooth, timely and well managed. When small hiccups came up, Mitch handled them calmly and efficiently without making them feel like a big deal. I never felt rushed or pressured — there was no pushy sales approach at all. Instead, he provided clear, factual information and let me make informed decisions.
What really stood out was how much effort Mitch put in to make sure everything went to plan. He did exactly what he said he would do and genuinely went above and beyond to get a good outcome. I felt supported the entire time.
I wouldn’t hesitate to recommend Mitch to anyone looking for a professional, stress-free lending experience.
I just wanted to give a massive shout-out to your team, and in particular to Joel. Every car loan approval process I’d been through previously was nothing short of a nightmare, with delays completely outside my control. That experience couldn’t have been more different here. Joel has now arranged two car loans for me, and both times the process… Read more · 1
from beginning to end was quick, painless and genuinely easy. With the most recent loan, even the vendor couldn’t believe the turnaround – the car was purchased on Sunday and cleared funds were received by lunchtime Tuesday. Based on past experiences, I didn’t think that was even possible.
Joel has been an absolute pleasure to deal with. He speaks plainly, sets clear expectations, is upfront about what’s possible and what isn’t, and then delivers. He under-promises and over-performs, which is rare these days.
I will be recommending your services to anyone and everyone who needs finance. Please pass on my sincere thanks to Joel – he’s a legend.
I had the pleasure of working with Rhys to secure financing for our new family car, and I couldn’t be more impressed with his service. From the start, Rhys took the time to really understand my unique financial position. Even though my situation had some complexities, Rhys was determined to make it work, and he absolutely delivered. He listened… Read more · 1
to all my needs and concerns, made thoughtful recommendations, and tirelessly worked behind the scenes to find the best options for me. I never felt pressured or rushed—Rhys was patient, transparent, and dedicated to ensuring I was getting the best deal possible. Thanks to his expertise and persistence, I now have the perfect car for my family, and I couldn’t be happier with the outcome.
If you're looking for a finance broker who will go the extra mile, no matter your financial circumstances, Rhys is the person to turn to. I’ll definitely be reaching out to him again in the future and highly recommend him to anyone in need of reliable, expert financial advice!
Positive reviews
Mitch Mulach was fantastic , it took me a few months to find my new car and he was always kind, courteous and patient. When I finally found my car he was so quick with arranging all the paperwork and communicating. I highly recommend Mitch and Stratton Finance. Show details
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Another fantastic experience dealing with Eddie. He is very professional and provided no nonsense advice and recommendations. He makes dealing with financial issues less stressful and easy to understand. Its our second time using his services and we will definitely be back. Thanks Mate. Show details · 1
Jacinta was really good in helping me finance my new car! Everything was laid out clearly and professionally and Jacinta went the extra mile to help me. Would highly recommend! Show reply
Negative reviews
I was promised lower repayments than what I ended up getting. The Stratton representative, Samuel McBain, did the calculations wrong. I trusted his judgement and didn't realise he was wrong until after all the paperwork was signed. We were very clear we wanted weekly repayments to be no higher than $240. Before signing, we enquired with Sam… Read more
about the proposed minimum monthly repayment being higher than this. He told us the minimum monthly payment ($1023.83) was times by 12 months ($12,285.96) then divided by 52 weeks, making weekly repayments $236.27. This is INCORRECT. The finance company he put us with (FirstMac) simply divides the monthly repayment by 4.
The result is a weekly repayment of $255.96.
When I tried to reach him after signing the agreement and learning this, he ignored me. No apology for his mistake.
Very disappointing. Will never put my trust in Stratton again.
I was not pumped about having to navigate the finance world and search through loan options, Jean from Stratton cut straight through, listened to what I needed and found a very good suitable product for me, great follow up and assistance all the way through to the loan approval, made it easy, new car on the way, so highly recommend. cheers UPDATE… Read more
- Was given misleading information, the product I was sold was chosen for a specific purpose and fast forward to me trying to utilise that facility both PLENTI loans and STRATTON were unable to assist and no one wanted to own the mistake, wouldn't recommend and ill get back to not doing reviews anymore after being burned on this one.
My experience with Stratton Finance, particularly with Nick, was extremely disappointing. He initially offered me a better finance quote than the dealership, so I declined the dealership’s offer based on his assurance — only for him to come back days later with a much higher quote. To make matters worse, he didn’t have the courtesy to inform me… Read more
upfront — he ignored multiple calls and messages, leaving me in limbo during a critical time.
I had provided all my details on Friday, including that I’m new to the country and currently on probation — something he was well aware of. Despite this, he proceeded with a quote that clearly didn’t align with the lender's (Pepper Money) criteria listed on their own website.
Another issue is the lack of transparency around fees. Both Stratton’s and the lender’s charges are high, and instead of disclosing them clearly, they try to disguise these costs in the monthly repayment figure.
Overall, this experience was unprofessional, misleading, and frustrating. If you're looking for honest and reliable finance advice, I would recommend looking elsewhere.
Recent reviews
Returning customer - Amazing service, made the process so simple. Easy to deal with and communication A+. Quick approval and no hassle. Thanks for your help Eddie Show details
The best of the best very easy to deal with and simple no hassle done everything via email and a few phone conversations with a very prompt responce hats off to Stratton finance and mainly to Maxwell for keeping in contact right till the end. Thanks again mate much appreacited. Will definitely recommend stratton finance. Show details · 1
Huge thank you to our amazing broker David Cook for making our car purchase such a smooth and stress-free experience! ✨ We truly appreciate your guidance, support, and professionalism every step of the way. Highly recommend David Cook 10/10. Show reply
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