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222 reviews
5 Barry B.  · Very good installers and very comfortable bed highly recommended best bed I had
5 Ewa Berkowski  · Thank you for doing a perfect job and sending very nice people to put the beds together for us
5 Val  · We love our bed we put 2 king single beds together as we like our beds at different angles and the dog and cat love all the extra room too
5 Benni B.  · I have been having awesome sleeps now that I got the new bed
5 Alma  · Love my Sophie bed. I am able to position my head and legs as needed. Should have purchased one months ago. Very comfortable night sleep.
5 Melanie  · We love the massage function and the split means we can adjust to our specific needs
Neil  Cameron
Neil CameronVIC2 posts
  Verified

Sophie bed has made a significant improvement to both my partner and my sleeping patterns. We find getting in and out of bed so much easier than conventional bed and by adjusting the mattress position is so much more relaxing for our bodies. A simple massage relax any tension in my limbs and I find that by raising both my head and particularly my… Read more

feet gives me total comfort and relaxation before going to sleep, I let my feet level out before sleeping. I enjoy the wonderful comfort of the mattress and sleeping position while watching TV before going to sleep. I have complete rest and comfort for my body with Sophie which is the first time in my life, over 70 years prior to this wonderful experience and comfort.

Melanie Martin
Melanie Martin3 posts
  Fair Incentive Verified

Hi everyone, 3 years ago I had a right knee replacement and in 2025 June 24th I had my left knee replacement surgery on my weaker side i have a disability and have trouble with pain i couldn't stand sleeping in the hospital bed so I discharge myself to sleep on my couch to recover but it was a struggle to get comfortable so my support worker was… Read more

going to purchase a sleep Sophie for me but couldn't afford it so Nigel k from sleep Sophie contacted my support worker and asked if I was still interested in getting a sleep Sophie and I was so overwhelmed he organise a payment plan through humm to pay it off , I was so excited finally I get a comfy bed, Nigel was so helpful on the phone and so were a few other people and the delivery guys from sleep Sophie were wonderful to set up the bed and show me how it works. I love the massager in it I have it on every morning And I love to have the foot end raised to take the fluid out of my legs which is important. Before I got my bed I was getting about 4hrs a sleep and now in my sleep Sophie I get 7 to 8 hrs a sleep and that has made a huge difference in my mental health and my life I cannot thank Nigel and the sleep Sophie team enough you guys have made a big difference in my sleep and life , i would recommend sleep Sophie to anyone to help with better sleep and as well as if you have surgery. I have a few weeks to go and my left knee will be 12 months . I should of got sleep Sophie a long time ago but glad I got it now. I tried to get the bed through ndis but they wouldn't help me, As the saying goes if you want something bad you purchase yourself and that's what i have done. P.S Sorry Nigel for the late response on the review I was suppose to write a few months ago when you sent the email to me ,I got busy with pain free life. Many thank too you all SLEEP SOPHIE RULES AND WORKS ....

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Stanley Smith
Stanley SmithQLD2 posts
  Verified

Originally when testing the bed I was very pleased with the firmness of the side so I could get in and out easily by using my legs as a guide. However now it has become slightly uncomfortable getting in and out as the side gives away quite a bit and it bulges out, I am finding I am sliding out of the bed instead of being able to just stand… Read more

straight up with support from my legs!

The rest is great being able to adjust both sides for two separate people is a plus! Judith

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Natalia P.
Natalia P.NT
 

I’ve noticed such a difference since using this bed! While I don’t prefer the zero gravity position, I have my own favorite setting that works perfectly for me—and I’m excited to be getting instructions on how to save it. The support has been amazing for my lower back and joints, and it’s really helped with my inflammation. Best of all, I’m… Read more ·  1

finally sleeping through the night and even dreaming again. I absolutely love it!

Oh—and I use the vibration feature regularly. It’s like a mini massage session that I look forward to. My dog, however, is not a fan. The moment she hears that gentle hum, she gives me the side-eye and hops right off the bed like it just turned into a trampoline. Clearly, vibration therapy is a "me-time" thing in our house!

I have found customer service has gone above and beyond from sale right through to delivery. Everybody I've spoken to have been lovely and responsive even helping me secure a lovely bed frame that fits the bed perfectly

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Lydia
LydiaQLD2 posts
  Verified

I recently purchased Sophie Adjustable Bed and I couldn’t be happier with my decision. The bed’s adjustability has provided incredible comfort and relief from my back pain. My sleep has improved greatly. Plus, the user friendly remote control makes adjusting the bed a breeze. Overall, this bed has significantly improved my quality of life. Highly… Read more ·  2

recommend!

I also want to express my sincere gratitude to Amanda Wils for her exceptional customer service. Her helpfulness, efficiency, and friendly attitude made my experience truly delightful. Thank you for going above and beyond to ensure my satisfaction.

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Yvonne
YvonneNSW2 posts
  Verified

Enjoying my new bed – The ordering , delivery , set up and follow up service has been excellent. The bed is amazing and my partner and I are very happy with it indeed. Show details ·  1

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Leanne Smith
Leanne SmithVIC3 posts
  Verified

Can’t say enough about how much I love it – From the people at Sophie, to the product, I highly recommend Sophie. It was a seamless experience. Even though NDIS was buying it for me I was still very mindful of the price. Not only was it a good price, this bed has much more features. Only got it 2 days ago but have used the massager maybe 20 times. Very quick from payment to delivery. Cannot recommend highly enough Show reply

Latest follow-ups

Dianne
DianneNSW
  Fair Incentive Verified

Exciting experience good sleeping – It has helped my back pain my snoring it's very comfortable help with my breathing perfect bed for non disturbance to each other thank you for recommending this bed to us Show details

 Follow-up  · It is too small should got the split single mateesses too hard not overly happy with it

Sophie
Sophie    

So glad your breathing and sleep has improved so much Dianne. Thank you for your review.

Yvette N.
Yvette N.QLD
  Verified

I have settled into my new Sophie Adjustable Bed. Two very good night's of sleeping for me. After years of discomfort I slept ever so soundly.I cannot fault the sales service and the installation of my new bed.I would certainly recommend this… Read more

Company , if you are wanting one of these wonderful beds. Thanks one again to all involved in setting me up in a new world of sleeping. Happy sleeping to all. Yvette N.

 Follow-up  · My sleeping has been continually improving,Feeling so much better now. My aches and pains are diminishing gradually. The reflux is greatly improved also.Love the comfort of the mattress.

In-depth reviews

The PM
The PMQLD3 posts
  Verified

My wife and I have had a Sophie bed now for over 5 years and have aways found it to be an excellent purchase. What prompts me to write this review is not the quality of the bed which as I say has been excellent but the quality of the after sales service. Recently the batteries expired on my wife's part of the bed. Not unusual it is to be expected.… Read more

But after replacing the batteries it still didn't work and a light flashed on the control but nothing happened. My wife is a chronic invalid and this bed is a very necessary part of giving her a decent quality of life. I contacted Sophie the following morning, explained my issue and was advised that a service person would contact me that day. I asked for them to contact after 2 that afternoon as we had a doctors' appointment. At 2.15 the service person rang and ran me through what to do with the control and remedied the problem straight away. All fixed. This bed is out of warrantee but this was not an issue on their part just part of the deal when you buy one of their beds. I cannot recommend this company high enough. If I had bought this bed from a regular furniture company I doubt very much I would have got that kind of service that Sophie gave and by the way when initially purchasing the bed I had done price comparisons with 2 normal bed suppliers and found their prices well in excess of Sophie by thousands of dollars. It has been one of the best purchases we have ever made. Thank you Sophie on behalf of my wife.

Fiona
Fiona
  Verified

After weeks of researching adjustable beds, I decided on the Sleep Sophie—and I couldn't be happier with the choice. This bed has been a game-changer for managing back pain and ongoing calf muscle soreness. Being able to elevate the head and legs independently has significantly reduced pressure on my lower back, allowing my partner to sleep… Read more ·  1

through the night without waking up stiff or sore. I’ve also found the leg elevation particularly helpful in easing calf tension and improving circulation—something I didn’t realize would make such a difference until I experienced it. Another unexpected bonus? I can finally laze in bed and read a book—something I haven’t been able to do comfortably for years. Being able to sit up properly, fully supported, and pain-free is such a treat. The bed itself feels sturdy and well-constructed, with smooth, quiet motors and a sleek design that fits well into the bedroom. The remote is intuitive, and the preset positions are genuinely useful—especially the zero-gravity setting, which offers full-body support and relief. Overall, the Sleep Sophie has improved both my sleep quality and day-to-day comfort. If you struggle with back issues, tired legs, or simply want to enjoy reading in bed again, this bed is well worth the investment.

Gloria
GloriaACT
  Verified

Huge change in sleep patterns – I am 78 and had awful sleep disrupted patterns for a long time. Words can’t express how satisfied I am after sleeping on my new Sophie bed for 2 weeks . I wish I had it years ago. Firstly, I was impressed with the Quality of the bed, the free delivery and setup was trouble free and they have taken away the old bed all without any extra charge. … Read more ·  1

From my first night, I have had incredible relief from my severe lumbar back pain using the zero gravity setting and the lovely massage too. The under bed light is a great safety feature when I get up during the night. The high performance mattress is so comfortable, I can get back to sleep much sooner than beforehand and so cozy I’m happy to linger longer after I wake pain relieved in the morning. Many other health / sleep issues have improved now, sleeping in my outstanding Sophie bed. The service and team at Sleep Sophie have been excellent with advice and follow up. I would recommend this quality bed over any other.

Gloria

Adjustable Beds

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Positive reviews

Jan
JanVIC
 

We all wake up and wish we could sleep in a little longer. Well I wake up in my new Sophie bed and wish I could stay all day. This bed is so comfortable. Imagine reading in bed without the hassle of extra pillows, now I just press a button. No more sleepless nights, no more sciatica. I just treat myself to a little massage and curl up for some sweet dreams. I am making excuses to go to bed early. Pure bliss. Show details

RAP
RAP2 posts
  Verified

My husbands loves his hi/lo Sophie bed. He has serious medical issues and has found the Sophie Bed gives him comfort and loves the massage feature, has also found the bed has improve his circulation. Amanda whom I spoke to when I decided to consider the Sophie bed was so helpful and her knowledge about the bed was outstanding. Enjoyed the whole process from start to finish, delivery went without a hitch.

Colin McCormac
Colin McCormac
  Verified

No problems with delivery and installation. Took the first night to set it up the way it suits me. Slept ok every night since then. The people who looked after me from sales to installation were all professional and helpful. Show details

Negative reviews

carole
caroleQLD2 posts
 

I am left with a permanent spinal disability because of this bed. I am in constant pan now. Slept on this overpriced bed for 5 years, thinking it must be something else contributing to my spine deterioration because it was so expensive, but I was wrong the bed has given my permanent health problems now, DONT BUY Show details

Sophie
Sophie    

Hi Carole, We'd love to help you with this but can't find… Read more (+1 reply)

Decibelle K.
Decibelle K.
 

Dreadful customer service, great bed – While the bed itself is extremely comfortable & I’ve found it has helped my scoliosis pain significantly, there’s no way I’d ever want to deal with these people ever again. From calling on a daily basis & rudely denying they did so to aggressively requesting reviews, their product is good but their attitude & customer relations leaves a lot to be… Read more

desired. I’ve never been spoken to in such a manner by someone from whom I purchased a $4000 product. Disgraceful. And don’t expect the USB port or “light” under the bed to work either…these aspects get zero stars, whereas the bed itself is give about 4 stars. My experience may differ from others, use your own sound judgement.

Sophie
Sophie    

Good afternoon Decibelle, Can I ask you email us direct… Read more

Dean Parker
Dean ParkerNSW3 posts
 

Unsteady and unsafe beds (BEWARE) – I bought a double Queen bed $4800 and one of the frames has split the bed clapsed as I sat on the side of to stand up on inspection of the bed the metal frame has split and the company are trying to fob me off if anybody wants to see proof of this I am happy to show them picture's now the sales guy and the ceo are both refusing to deal with the… Read more

problem and trying to move the problem to be my fault. This has been going on for months so I have to go out and buy a new bed until this is sorted out. The ceo even said for me to go to fare trading as does not want to deal with me I ask for a copy of the spec and drawings of the bed and was told they recorded my phone conversation the previous night with the sales guy who was very rude and spoke over me so I said this is [Content Removed] as I was very frustrated with the amount of time this is going on if you look at these beds to buy please take a good look as they are very poor quality and can be unsafe please feel free to contact myself. Another unhappy customer. I HAVE SPOKEN SINCE WITH CEO WHO IS VERY RUDE AND NOT INTERESTED IN SORTING OUT REPLACEMENT OR REFUND . PLEASE BE WARNED Dean parker

Sophie
Sophie    

Hi Dean, When our team arrived to assess your warranty… Read more (+1 reply)

Recent reviews

Lesley
LesleySA
  Verified

Very happy with the bed. Only had 2 weeks and my sleep has improved. I also have issues with my hips /buttocks which were very sore and tight but now I have hardly any pain when I get up in the morning. My mobility has improved immensely. Show details

Bev
BevQLD2 posts
  Verified

We purchased a double Sophie bed for our son, he has pain related issues due to cancer and arthritis. He has had his bed for nearly two weeks, and is staying in bed for most of the night. Before his bed arrived we would find him asleep in the lounge chair, which coursed more pain. He love's his new bed. Show details

Michele
Michele
  Verified

We are very happy with our new Sophie bed delivered on time and assembled at this stage only had for 1 night lm sure we will have many nights of comfort and to our salesman Sam what a great help you have been for us thank you Show details

Adjustable Beds

Find out how Sophie Adjustable Bed compares to other Adjustable Beds

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Bev H.
Bev H.
  Verified

Purchased a double bed for our son, who has an ABI and cancer related pain. We had trouble keeping him in his bed overnight, now he sleeps through out the night in his bed. Show details

Jack
JackNSW8 posts
 

I am absolutely delighted with my bed. I've now had it for 3 months which I think is a reasonable time to get to really assess it. I bought primarily because I have MS and struggle with restless leg syndrome. Amanda, the sales lady who helped me explained how the bed could be used to help with this. Her advice was excellent and I now sleep so much… Read more

better than I have in the past. I am happy to recommend Sleep Sophie and Amanda to anyone considering this type of bed.

Alan
Alan
  Verified

At last I can find a comfortable position. My back and neck problems vary frequently from day to day so I change the position to suit and now I have reduced my pain relieving medications. Show details

Satisfied customer
Satisfied customer4 posts
  Verified

Could not be more pleased with my Sleep Sofie Bed! From the very first inquiry with Amanda she has support ed me in every way possible and especially jumping through the various hoops with NDIS, it took months but we got there! The installation was prompt and even installed the bed on a 41 degree day! They took away the old slats and mattress… Read more

and left my bedroom clean! Scott (one of the installers) slowly and clearly explained the remote control and the full functioning of the bed. My sleep now is a real dream without waking during the night or waking up in pain! I recommend this bed to everyone, not just those with medical conditions! Well done Sleep Sofie!

Philip Tyler
Philip TylerVIC2 posts
  Verified

Every aspect promised about my bed in the promotion , has proven to be accurate. High level comfort, multiple adaptable positions which is simple to adjust to your particular comfort requirements. The employees who delivered and set up the bed, were highly professional, knowledgeable of the product, but also extremely personable. Backup service… Read more

is excellent, if you have a problem, a quick phone call is all I needed to resolve the problem. Again always in friendly, courteous but professional manner. I cannot recommend Sophie Beds highly enough. Phil Tyler.

Sheryl
Sheryl2 posts
  Verified

We bought a sophie bed, and homestly the best night sleeps ever. My husband and i got to a point of sleeping in seperate beds because we couldnt find a mattress that suited us both ( i like a firm mattress , he likes a soft one) but now with the sophie bed it suits us both . We both have no aches and pains anymorre, with the best night sleeps ever and the massage setting is amazing. I would highly recommend anyone getting one. Show details

Donna
DonnaSA3 posts
  Verified

I didn't know what comfort and quality was all about in beds until I slept on my Sleep Sophie bed. I owe my thanks to Amanda Willis. She described all the attributes that this amazing bed has, and how it would help with my disabilities .She arranged everything, with my care provider and delivery and installation. My life has improved immensely… Read more

from purchasing my Sleep Sophie bed. I sleep better and no more waking wth aching joints etc. And most important is Sleep Sophie is Australian made and owned. Thank you Amanda for improved my quality of life. Kind regards Donna Cunningham

Trevor
TrevorVIC
  Verified

Delivery service , could not complain at all Service advice was how you would hope it to be. No pressure, probably because the beds sold themselves . Very rarely do I give a 5 out of 5 but the service from start to finish was exceptional. Thanks and I would recommend them to anyone Show details

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