Mumilk The Ella Breast Pump

I've used Medela in the past, and the quality of mumilk is so low and cheap when compared to other pumps. This pump has lousy suction and is falling apart after 1.5 months. In hindsight, I never would have bought this pump. The box it comes in is also cheap looking. Pros: - portability - easy to wash pump parts - only five silicone parts. Easy… Read more

to assemble - on the quieter side

Cons: - this machine is absolutely terrible. The machine on top doesn't hold position impacting the suction - getting reduced pumped milk. I get 100ml over like 15 mins with mumilk. With my Medela I'd get 200ml in ten - poor suction - it's been 1.5 months and the pump face (pink plastic part) has already fallen off multiple times

Will be returning to my Medela pump :(

Amazing pump! The Ella – As a first time mum I’m sure most women can relate to how stressful your breastfeeding journey can be. I was basically glued to our couch for a month pumping every two hours with a hospital grade hand held pump, it was relentless and I honestly at one stage felt like giving up. I spent many hours looking up reviews of so many pumps and we came… Read more

across Mumilk- The Ella. I cannot tell you how much of a godsend this pump was. I felt like I could finally breathe again! It was amazing popping the pump into my bra and just getting about my day (well as much as you can with a newborn ha!) The suction is incredible, it’s easy to use and clean! I’ve been telling all my new mum friends to look into this pump and save themselves the hours upon hours I spent researching! Everytime I use it I express milk- I truly believe it’s helped keep my supply up! My only regret is not buying the gorgeous travel case with it!!

Thanks Mumilk for such a fabulous product!

Anastasia

Waste of money – Bought a pair to help me express for my premature baby but they did not work well at all. I tried the troubleshooting that the company recommended but it also didn't work. I even gave them to a friend who also has a newborn, who gave them back to me because they are useless. I really wanted to like this product and for it to work but it just doesn't. Save your money. Show details

This pump saved my breastfeeding journey! – I am a first time mum and wanted to be open to breastfeeding from the beginning. I was never sure where my breastfeeding journey would take me, but knew that I would eventually need to purchase a pump. Sadly, mastitis, abscesses (not to mention countless ultrasounds and drains) and cysts in the first 2 months postpartum meant that I had to express… Read more

in order to provide breast milk for my baby (because I chose to wean from the act of breast feeding) - which was really important to me.

In the hospital I was forced to learn how to express with a Medela. I then had a friend loan me her Spectre. Both of these were excellent pumps with one big issue - I was stuck to a wall. As an independent woman, and also one that had just been linked up to IV antibiotics for a week - being plugged into the wall was so damaging to my mental health and so my husband helped me research a portable pump - and this is where Mumilk's Ella saved me!

I love the portability of the pumps and that I CHOOSE to sit down or happily move around doing things whilst expressing. There are five parts in total, including the motor and the four washable parts are easy to clean and sterilize. The suction is hospital grade and has allowed me to maintain a supply whilst weaning so that my baby can still have breast milk whilst she is mixed fed. I also really like the travel case that protects the pumps, which I choose to look at as an investment. And the customer service from the Mumilk team has been exceptional! I hope to be able to use these pumps for many months to come. Thank you so much.

Huge game changer – I was looking for a portable breast pump in preparation for my youngest as I've already have my hands full with two older children. I started using The Ella since getting home from the hospital, as my baby needed top ups every feed and I needed to boost my supply urgently. To my pleasant surprise, I managed to get an amazing output with The Ella -… Read more

something I could never achieve with a hospital-grade pump. The Ella is much more comfortable than the traditional double electric pumps I own and the portability is a huge game changer - I could multitask expressing and spending time with my older two at the same time.

Pump parts are easy to clean and assemble, and spare replacements are easily available at the Mumilk website - I always receive my spare parts within the day or two. Parts can also be disinfected with a UV steriliser, which is very convenient.

The Mumilk customer service has been amazing, I managed to get a minor issue resolved in no time. Couldn't recommend Mumilk enough, I wish I had The Ella with my first baby 8 years ago.

Life saver - 10/10 Ella breast pump! – Absolutely love my Ella breast pump that I’ve purchased a second! I used a Medela pump for the first week but it was very time consuming and restricting. I have since been using the Mumilk Ella pump for the last 5 weeks and absolutely love how easy and convenient it is to use especially as I am exclusively pumping every 3 hours, it’s comfortable… Read more

to wear and easy to take apart and wash - luckily with how often I need to pump. I can quickly pop it in and remove it easily even with a sleeping baby on me - Cooking, cleaning, driving, even shopping made easy as it is discreet and not overly obvious when wearing it. Customer service has been incredible and postage got to me in less then 2 days - Win win! Will recommend to anyone looking for a breast pump!

So happy with my Ella pump and the amazing customer service – I’ve been using my Ella pump for 4 months and could not live without it. The ease of being able to pump when driving, cooking, cleaning my teeth etc has been a saviour with my newborn and 4 year old. Within 15mins I usually have a decent enough milk collection ready for a feed and have not had to stop what I’m doing whilst pumping. It’s… Read more

comfortable to use and has been well worth the investment. I’ve used it at home and its compact size has made it easy to take on holidays as well. I feel the Ella is a reasonably priced pump without having to spend an absolute fortune and definitely delivers on what you need. Only thing I haven’t been able to do is hang the clothes on the line as if I do bend down too much the milk escapes from the top. What has also been extra amazing is the wonderful support and customer service via the team and online chat tool. Whenever I have had any questions, they’ve been available and helpful, plus it has been easy to order another round of parts when I needed them after about three months of excess use.

Love my mumilk Ella and original. Such versatile and effective wearable pumps – I have used the original mumilk for the past 3 years and recently upgraded to the mumilk Ella. I have absolutely loved them both. I have been able to express so well with either pump for all 3 of my babies. I do prefer the Ella because of its automatic function where I don’t have to switch from massage to express mode. I just pop it in my bra and… Read more

go! I pump in the car, at work, while working out in my home gym. The Ella is also so quiet so I can use it while putting the toddlers to bed or while my husband is asleep next to me.

Great design – These pumps are a gamechanger. You pop them into a tight bra/crop top to do the work and you are pretty much hands-free and mobile - just keep your torso upright and don't move about frantically or else milk might splash out! They are so handy to take out-and-about given their smaller size and design, as well to pump on-the-go as needed. In… Read more

terms of the amount of milk it expresses, the machine works well and you have different settings to choose from. Keeping in mind after a while, the parts may require changing; I express infrequently and at about the 7 months mark my pumps' performance started to play up, possibly requiring new parts (the motor is fine though). The Mumilk's customer service is excellent, they're fast to respond and helpful with troubleshooting.

Mummilk the ella breast pump – This Mummilk The Ella Breast Pump is a Fantastic choice for new mums. Its light weight, portable,and easy to use The suction power is adjustable allowing you to find the perfect level of comfort. I use my breast pump everytime as its very comfortable and stores enough milk on the go. I started of making around less than 30ml 30minuts pumping with… Read more

other breast pump brands that i had but with this mummilk Ella Breast Pump im now pumping around 200ml 20min pumping. Im very impressed and satified with this product and i defiantley recommend it for all the new mums.

No suction power – I really wish I liked the product. I tried so many times but it really just doesn’t have any suction power. I’ve tried different flange sizes etc but it does not suction any milk out. I reached out to customer service because I thought it could be an error with the pumps however, they just offered advise regarding flange size. I put this pump on… Read more

for 10 mins and get 5mls max. I put my other pump on straight after, exact same flange size and can get 100mls in 5 mins. I’ve tried many of times to get it to work.

Highly recommended for busy working mums - Completely hands free! – Awesome product that allows me to work in the office and collect milk for my baby for the next day! I collect a lot of milk with these, anywhere from 100ml - 180ml in a 20min session. Plus, I can do a few pumping sessions, before I need to recharge the motors - which I do at nighttime when I am breastfeeding bub. Purchased two and they fit well… Read more

inside my bra - best thing ever with zero cords, nothing to it just perfect for me and with two other small kids I can use both my hands when I use it on weekend its fabulous, can wash the dishes and cook a meal. So easy to use, and not super loud, plus it literally only has like 4 parts to clean. Also, I got the bundle pack, it's amazing so worth it!! I love the reusable milk pouches, defintely wanting more for my use and the dust covers for the pump are good, and the milk catchers are a bonus in the pack, not that I have really used them. The travel case is great too have too and I use it daily.

I did have an issue with one of the motors, where it wasn't performing as well as the other one, which I understand can happen with anything. However, I am extremely satisfied with the service I received. I send a msg on the live chat, they replied and said could I please compete a warranty form, and I did, I followed the instructions, and submitted a video of them side by side etc. I then received an email asking to confirm my home address wasn't different, and I did that, was then notified they are sending out a replacement motor, and to keep mine aside and I was honestly really happy that I received the replacement the next day, and I'm in Brisbane not Melbourne. Was a simple process, nothing else to add, except I wish I bought these when I had my first child, not third.... My mistake!

Very highly recommend the product for busy, working mums and after-sale service I received.

Don’t buy these useless pumps – These things are poorly design, I regret my purchase when first my nipples start hurting so much even in low settings, you can’t bend over because the motors fell out and they have a hole on the top that if you are not upright all the time the milk would leak out of it. what is the purpose of a wearable pump if you can’t do most things anyway? … Read more

specially taking care of your kids.

It’s so poorly design that when standing on a surface, they fall over all the time because the motors outweigh the rest of the pump thus pouring the milk out of it, the silicones stick to your skin so when you try to remove them, they come apart leaking the milk out AGAIN.

When I contacted the brand about my dissatisfaction, they basically said that it is what it is and they are very proud of their product. The reason they don’t fix these issues is because they use the generic Chinese ones and just rebrand them and re sell them, so if you must try them, buy the ones from Amazon that are literally the same ones for a portion of the price, I bought this ones thinking that I was getting product warranty but the way they respond to customer service is like not having any, so not worth the price at all BIGGEST REGRET!

WORST customer service & terrible product!!!! – Mumilk Breastpump review DO NOT trust this company; in my experience you will waste your money, time and lose your sanity when dealing with these passive-aggressive, nasty scammers. I’ve asked on multiple pages - and these complaints anbout Mumilk are COMMON! They delete negative reviews on their page and block you. I wishhhhhhh I’d read the… Read more

negative reviews on their page first, as I simply trusted a couple of people who recommended the pump and bought without thinking further, needing one quickly.

First pump simply stopped turning on. They said keep it and we’ll replace. They did and it was slow postage.

When it finally arrived, it worked for a number of weeks then the screen started turning off, not showing the digits properly. I took videos and told them and they said to send them back in and if both are faulty then they’ll refund, so I express posted them back.

They emailed me photos of inside the pump showing milk damage. I said that’s impossible I literally never have my pump in a way it could be damaged. It constantly is on my bedside table and my husband takes the parts upstairs to wash. They said it is what it is and they’ll post the parts back.

I got the parts today and the motor is one million billion trillion percent NOT my pump as proven by the photos.. like I’m laughing, because it’s so obviously an old, scuffed, well used pump and mine was brand spanking new with no scratches at all. I even have the videos as proof and attached the comparison pics for you to see how dirty and low Mumilk brand will go to discredit you. I feel abused and my milk dried up after this experience.

So I email them and they then just ignore me. I do an online chat and they said no that’s your pump and we’re not taking to you anymore and closed the chat. My husband did a chat and they said I’m not taking responsibility for myself!? They shut down his chat too. Very narcissistic and abusive, very horrible and upsetting experience.

I’m just so upset , I get really upset over unjust situations my heart hurts from the way they handed it, I did everything right and took great pride in looking after it, as it was so special to me when I never thought I could breastfeed and it’s my first and only baby :( I’m devastated my BF journey ended because they refused to be honourable and refund me.

Anyway I’m taking to consumer affairs and going to leave a review on their site soon, just wanted to share so others know what they’re like.

I’ve since suffered a heart Angina attack and will never, ever sotoo sharing this experience for as long as I live.

High quality! – I purchased the Ella wearable pump which has made pumping so simple! Being able to move around, hands free and do household tasks has made my life much easier. I love that it has different modes compared to some other pumps. Highly recommend this Show details

***do not buy, poor after sale service**** – ****Leaks and poor after sale service**** We have had nothing but problems with the Ella pump. We have purchased new parts to rectify the problem but the product still leaks. It's not wearable in the manner depicted in the description. The flange comes loose and causes all the expressed milk to leak all out. This product has caused nothing but… Read more

problems and anxiety. We have been in contact with Mumilk, but even after buying new parts, their after sale service team make us feel like we are the problem. After 4 emails, I've given up and will just alert people before purchasing a product that isn't represented accurately and is generally pretty pathetic at it's purpose

A modern gem in the breast pump world – Purchased “The Ella” model by Mumilk a couple of months ago when my previous pump died after years of use. The Ella is a fantastic, hands free breast pump that is easy to use, charge and clean. The model is sold with a 24 or 27mm flange, but I purchased a few smaller ones as extras for my pump, as well as a dust cover and spare valve. To charge… Read more

before use is really easy as it comes with a cord and it’s USB-C, meaning it’s a really quick charge of approximately 2 hours or so.

To use the pump, once inserted correctly into a bra and positioned, you hit the power button and adjust the settings using the power button/up/down symbols. It has an LCD screen so you can view the time pumped, type of suction and level of suction.

To clean the pump parts is effortless as it only as four parts (if you exclude the extra flange insert) as you have the outer shell, flange, pump cover and valve.

Once you have pumped, it is very easy to collect the milk as there is a small hole which you can tip the milk out of straight into a bag or bottle. Also, when not in use, it can be stood up on its base without worrying that it will fall over.

My only negative is that you have to be very careful when handling the pump as the battery component easily comes loose from the rest of the parts if you aren’t careful.

This breast pump is ideal for the busy mum, who doesn’t have a lot of time to sit down and be confined by cords and large battery packs.