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16Mountain Buggy Urban Series

Mountain Buggy Urban Series

 Verified
16Mountain Buggy Urban Series
3.5

79 reviews

Positive vs Negative
65%16%19%
Build Quality
3.1
Value for Money
2.6
Cleaning & Maintenance ?
2.8
Safety
3.4
Manoeuvrability
4.4
Ease of Packing & Storage
3.1
Comes with handy accessories
Fully reclining seat
Suitable for all terrain
Large
Nelson
Nelson7 posts
  Verified Urban Jungle Series

Buy a bugaboo instead – Look for a different brand. My Mountain Buggy needed new wheel bearings which is a $20 part. Without them the pram doesn’t push properly. I contacted Mountain Buggy who advised it is impossible to buy these bearings in Australia. It seems to be a proprietary part so my pram is now unusable because they won’t support their product. I also own a… Read more

Bugaboo Donkey Duo. It is a better pram in every single way. It is so much better quality and well designed. I have had some very minor issues which Bugaboo have dealt with immediately and couldn’t have been more helpful.

Gabriela
Gabriela
  Urban Jungle Luxury Collection

Disappointing – Looking back, I wish I had made a different choice when selecting a pram as a first-time mom. It's understandable that I wasn't fully aware of what to consider. Unfortunately, there are numerous aspects that I find disappointing, making me question whether the designer ever tested it with a real baby in everyday situations. One major issue is… Read more

that changing the angle of the bassinet requires the assistance of another person. It's cumbersome, as both sides need to be pressed simultaneously with both hands while someone else adjusts the angle. The same problem happens with the baby facing parent version, and the canopy falls short in adequately protecting the baby from the sun and wind.

Moreover, the toddler version only allows the baby to face outward. The handle bar comes off easily. The brake produces a loud noise that startles the baby if they are asleep. Additionally, the leather harness cover constantly detaches when I try to strap the baby in. On public transport, the loose back part of the pram causes the baby to lurch forward when the bus accelerates. Trying to lay the pram flat while the baby sleeps is incredibly challenging, and accessing the back straps requires kneeling on the ground, it is really difficult to achieve the same length on both sides smoothly. Folding the pram requires completely emptying the basket.

On the positive side, the pram's frame is strong and sturdy, and the large wheels effortlessly navigate various surfaces without any trouble.

Reviews with attachments

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Scott D
Scott D
  Verified Urban Jungle Series

Broke after less than a year - MB refused to repair or provide any assistance under warranty – After approximately 13 months of use, the brake system broke. The starting point for their customer service is sending vague and unhelpful YouTube videos, all of them with THOUSANDS of views, which really speaks to the poor quality of their products. Trying to get Mountain Buggy to provide further assistance, despite nearly a year remaining of… Read more

warranty, has been genuinely one of the worst consumer experiences of my life. Shockingly, they advised me the only way to progress this is to talk to their CEO Campbell, but he does not respond to calls, texts or emails. Since then, every single representative from this company is ignoring my ongoing requests for assistance. Don’t make the same mistakes as us and avoid this horrible company!

In-depth reviews

Negie
NegieNSW
  Urban Jungle Luxury Collection
Build Quality
Value for Money
Cleaning & Maintenance
Safety
Functionality

Customer service is unprofessional and ridiculous – We purchased the Urban Jungle Luxury pram 3 years ago. We were satisfied with its performance except that the bumper bar came off way too easily (our 2 year old would easily pull it off and one day pulled it off and threw it on train tracks). Anyway, unfortunately due to the constant rainfall in Sydney and flooding, our pram, which was in the… Read more

garage, grew mould all over it. We contacted customer service to enquire about how we can go about purchasing all the fabric accessories...their answer was that the pram is discontinued and we can no longer buy accessories...she told me to bleach the mould...if she had just done a quick google search, she would have known bleach doesn't kill mould, especially ln fabric, it just discolours it! And no way would I even risk putting my child in a mouldy pram. After responding to her email stating that and noting my dissatisfaction since this pram is not cheap and we expected to be able to use it for more than 3 years and also expected a certain quality and professionalism from Mountain Buggy (and useful assistance), she didn't bother replying back. Now I came to terms with having spent a lot of money on a pram that we could only use for a small amount of time but the reason I'm writing this review is mostly because I have come to find out via their website that indeed fabric accessories that are compatible with are pram are still available for purchase!

0 stars for customer service 4 stars for pram You may enjoy the pram but you better hope you don't have to deal with the company after they get their hands on your money.

danielp
danielp17 posts
  Legacy

Survived 3 kids and a lot of walking since 2012 – Bought the mountain buggy in 2012 for the first child. The only additional attachment we took was the rain cover. and carried the all three children in it from the time they were born. Over that time it's been the only pram and has been used in a variety of terrains including the typical walking tracks with gravel but a fairly smooth track… Read more

through to some quite rough tracks with lots of rocks and steps that the pram needed to be pushed over. Its also been through some snow.

All in all the pram has survived. The whole time the adjustable part of the handle bars felt kind of flimsy but did not break even with a substantial amount of force applied (Rocky surfaces). The tyres and tubes had to be replaced about 3 times. They just wore out the tyres are not quite as long lasting as say bike tyres, replacement was easy enough though. One of the wheels bearings wore out after 5 years probably due to mud getting in, but for $20 including delivery we could order replacement bearings for all 3 wheels from mountain buggy.

The main complaint is that some of the buttons that hold the seat to the frame kept popping open as the kids got bigger. I could just order the replacement section but I suspect it will last long enough that i'll no longer need a pram

shaggysonlyshorty
shaggysonlyshortyTAS5 posts
  Urban Jungle Series

Great Pram that will go anywhere, smooth ride for baby – Extremely easy to manoeuvre and with great suspension, guaranteeing a smooth ride for Bub. We have had this since August 2017 and purchased brand new in the black colour. We also purchased the Maxi Cosi capsule adaptors to go with it. Has been a very handy pram given the capsule clips straight in with bub facing you. We aren't looking forward… Read more

to putting the pram seat back in and having bub face the other way where we cannot see him, but I'm sure he will enjoy looking out and seeing everything going on around him. It came with an insulated drink holder that straps to the frame. The fold up is easy, even with only one hand, its all in one piece, not a jigsaw to put together. Its great that it locks together once folded so that its not trying to open back up at you when you are putting back in the car. It is also very easy to open. There are two main things I love about this pram, the fact that the wheels are good wheels, not plastic and noisy, and the fact that the brake is in the handle. It takes a lot to get used to, but so handy and stops your feet from hitting the rear brake in other prams.

Positive reviews

Ioanna
Ioanna20 posts
  Urban Jungle Series

Very practical pram – Love this pram, 3rd baby and I was ready for a practical pram more so than those "showy prams" like I had previosuly had. This pram still looks stylish but has so many added benefits like the good size storage with zip pockets (storage basket fits 10kg = couple bags of shopping) Terrain air wheels make it easy on uneven paths, big seat so the baby… Read more

can grow into it (birth to 3 or 4 year old fits comfortably). 1 hand fold and you don't need to take the pram apart to fold it. Also comes with attached bottle holder near the parent handle which is handy. Wish I had purchased this sooner! ... only downfall is that I don't like the feel of the parent handle it's abit plastic-y but overall it's a good quality pram that can adapt to growing baby.

Amy P.
Amy P.Tasmania6 posts
  Urban Jungle Luxury Collection
Build Quality
Value for Money
Cleaning & Maintenance
Manoeuvrability

Great pram for rougher terrain – I purchased this pram after the original pram I got for my son turned out to be woeful. My main requirement was something that could handle slightly rougher terrain (gravel, sand, cracked pavement) without giving my son a headache from the constant jolting! So far I have only used it with capsule adaptors (for MaxiCosi capsule - an extra $79 but… Read more

well worth it) as he is only 10 weeks old, but the ride is super smooth, pram is easy to maneuver with one hand, folds up and down easily, has a decent sized basket and even came with a drink holder and nappy bag. Only criticism would be that it would be quite easy to tip with the capsule attached as it sits very high. Once bub is in the seat I don't anticipate this being an issue. Highly reccomend. Was actually cheaper than the terrible pram I stupidly purchased originally! Great value for money.

meaganjade
meaganjadeVIC8 posts
  Urban Jungle Series

Great purchase! – I love our Mountains Buggy Urban Jungle! We decid d to go with a pram that had 3 wheels, and we had also heard that this model of pram is great for running with also! It’s sturdy and is competent in going off road also. My only critique is that the bassinet (purchased separately) for this pram is bulky and somewhat poor quality compared to others… Read more

that I have seen. The bassinet is difficult to disassemble as you have to remove the bassinet prior to folding up the pram, and takes up a lot of room in the car as a result of this.

Negative reviews

Rob
Rob
  Urban Jungle Luxury Collection
Build Quality
Value for Money
Cleaning & Maintenance
Safety
Functionality

Stitching gave up after 7 months - MB denied to fix it – When I emailed for a solution for stitching that had given up in first 7 months of 3 year warranty. I was told it was not covered and insulted with a $15 online voucher as "show of good faith". After I reminded them of their Consumer Guarantee Act responsibilities they immediately did full 180 and replaced the part. Super sad that they clearly… Read more

have a policy to deny a claim until they come across someone that knows they are breaking the law and calls them out.

Andy Boot
Andy BootVIC34 posts
  Urban Jungle Luxury Collection
Build Quality
Value for Money
Cleaning & Maintenance
Ease of Packing & Storage

Terrible – Bought this from Mountain buggy direct. The instructions are terrible. We have no idea how to put this from cot back to rear facing. We can do the black inline slim part but can't out the grey softer layer in or end up with 2 sets of seatbelts. Instructions are useless. The photographer has no idea how to take photos and there is more shade on the… Read more

photos in the key parts so you have no idea which way up things are. Next time don't photograph a black pram. Try red with black straps.

Marc
MarcWA2 posts
  Urban Jungle Series
Build Quality
Cleaning & Maintenance
Safety
Manoeuvrability

Great pram, terrible warranty service! – Over than being a bit bulky, the pram is lovely, very maneuverable and glides well. We use it for running and also an every day pram. One of the tyres has been bulging for quite a while and I decided to make a warrantly claim. After several attempts, the manufacturer refuses to replace the faulty tyre as it is exposed to the elements. Unusual for an all terrain pram with a supposed 3 year warranty. Show details

Recent reviews

ShaliniSharmaine
ShaliniSharmaineNSW3 posts
  Urban Jungle Series

Good Pram. Could have more storage – Very happy with our Mountain Buggy. Glides smoothly and is good on the beach/off normal paths. My only feedbakc would be that it could have more storage. Easy to clean and we my daughter loves it Show details

3-Wheel Prams & Strollers

Find out how Mountain Buggy Urban Series compares to other 3-Wheel Prams & Strollers

Know better, choose better.

Compare all
SFR
SFR9 posts
  Urban Jungle Luxury Collection
Cleaning & Maintenance
Functionality

Was good in 2016, gone out the window since – Bought this pram as a three wheel option, using for second child and everything has fallen apart. So many issues, where to begin! Shade doesn’t cover face of child. We got a new bassinet/parent facing attachement For #2 baby this year; but the company clearly didn’t road test it properly. The parent facing cuts into the crock because they have… Read more

skimped on putting a crouch pad on. The pram itself is HEAVY, too much to lift in and out of the car; 15++ kg. If you have another child, they don’t do a stand up board to clip on, but only their own scooter board attachment. The brake has just given way and only locks on one side now, it’s become unsafe and we have now forced to purchase something else.

We contacted mountain buggy several times, supply with accessories that did not help the crouch pad situation and has to wait weeks for assistance. A shame, and it was once a great brand. :(

Ali
Ali2 posts
  Urban Jungle Luxury Collection
Build Quality
Cleaning & Maintenance
Safety
Functionality

Great except for the lack of shade the hood provides – I bought this pram as recommended by my sister with a now 6 year old who loved hers. I like how easy it is to fold, fit in a small car and steering. The wheels don’t puncture like older/other models which is great but it is quite a bulky pram. I am really disappointed in the small shade hood! I didn’t shop around much before but now friends… Read more

with redsbaby and bugaboos all have air vents in the bassinet and big seat hoods, and can pull the hood down to shelter their babies from the sun. I am constantly having to have a wrap on top of the pram to provide shade and so my baby isn’t blinded by the sun! The sides alone should be covered close to the baby’s head and also have options to keep pulling the hood lower. I would not buy again unless there were other hoods you can replace it with. Also, don't love the mechanism to lower and raise the seat as it’s quite hard to do it quick and get it even! My baby is constantly falling one way or the other when upright as the seat is lopsided!

JDP
JDP7 posts
  Urban Jungle Luxury Collection

Great for running, quite bulky though – I love this pram for running, it's very smooth. However I would love if it could take 2 kids. That bassinet never seemed to attach properly. Capsule was great. Full sized seat had some excellent features like laying down flat. Just quite a big pram. I'd get something more compact

ZoeC
ZoeC8 posts
  Urban Jungle Series
Build Quality
Value for Money
Safety
Manoeuvrability

Ok not great – Steers beautifully and suspension is great. Handles different surfaces with ease. Basket storage is reasonable but not the biggest and an awkward shape. Bassinet is average. Parent facing seat is very poor, if this is important to you I would recommend choosing a different pram. The stroller seat is also average. It’s lopsided and the straps are… Read more

useless at best. The sunshade is also poor-doesn’t stay up properly and even when it is up coverage is minimal. Easy to fold but heavy and bulky

Questionable
QuestionableNSW19 posts
  Urban Jungle Series

We love our Mountain buggy! – I purchased this pram when my first child was a toddler. We are now using it with our second child and cannot fault it. I really wanted a pram that was able to go off-road with ease. We had 2 prams prior and both were not able to be used on gravel, and over grass were quite awkward to manoeuvre. If you are looking for a pram that is smooth,… Read more

easy to manoeuvre on all terrain, big and comfortable for your child, has a large basket then this is the right one for you!

I ended up getting the bassinet free through the Mountain Buggy website (purchased an existing model) and it came in handy when our second baby came along.

We have only had to replace one of the inner tyres once, due to a catheat. Otherwise the pram is so sturdy and has lasted well. We use it for regular walks, holidays and shopping. Highly recommend!

KateK
KateK4 posts
  Urban Jungle Series

Love this pram! – I loved the 3 wheels after pushing my friends pram 4 wheeler around (steel craft). It is easy to steer and very manoeuvrable. The air filled tyres make it very comfortable for baby and it also has shock absorbers to reduce the bounce on rough surfaces. So far this pram is used twice daily for nearly 7 months, it’s spent many hours at the beach,… Read more

camping, rain forest walks in the back of my husbands ute and it is still in perfect condition.

The only negative I have is it was a little bit unbalanced while we were using it with the capsule (maxi cosi) so you had to make sure you balanced it really carefully off the gutter or through a pot hole etc.

Sami
Sami5 posts
  Urban Jungle Series

Love! – I got the mountain buggy urban jungle just before my baby was born, it has been the best purchase so far! It is easy to maneuver once you get the hang of it, it is so simple to fold although unfolding can be a touch tricky, only because I find the release mechanism on the "wrong" side! It is a very large pram but that was perfect for me as I didn't want to have to purchase another as my baby grew. I highly recommend the mountain buggy range!

Emma
Emma
  Urban Jungle Series

Poor quality – I loved the look of this pram (nautical luxury) and was so so excited. The hood is very rarely extended and 18 months in looks 10 years old from the obsurd amount of fading. Adding to the the entire Brake system has gone so have had to pay for a new one as my pram is currently stuck in lock mode and is unusable. Extremely disappointing and definitely not the standard which it is advertised as being.

ARD
ARD6 posts
  Urban Jungle Series

Our best baby product purchase! – Purchased new including CarryCot which doubled as a bassinet for 5 months. Worth every cent. Excellent quality, great suspension and find easy to maneuver in all terrain. The storage basket is deep and easily accessible making shopping convenient with a baby. The hand brake is practical and folding the pram is simple. The only downside for me has been the weight (approx 11.5kgs) however this is a small sacrifice for the quality.

3-Wheel Prams & Strollers

Find out how Mountain Buggy Urban Series compares to other 3-Wheel Prams & Strollers

Know better, choose better.

Compare all
maddy
maddy17 posts
  Urban Jungle Series

mountain buggy – So i had purchased a second hand mountain buggy which was previously loved and it was still faultless and was so happy with it i decided to upgrade to a newer model for no other reason than just as a treat its easy to fold away and if needed i can even quickly unclip the wheels to make it even more compact. The suspension and the large wheels makes it glide on ruff terrain when we go off road .

Rosie
Rosie8 posts
  Urban Jungle Series

Fantastic pram – Fantastic pram worth every cent. Manoeuvres easily and very well, has been a dream in shopping centres, footpaths and off road. Holds up to a high weight, meaning we have been able to let our 4 year old sleep in it on the off occation. Incredibly easy to fold and unfold, a bit large but we knew the size when we brought it.

Phoebe
PhoebeVIC6 posts
  Urban Jungle Series

Great, straightforward pram that maneuvers really well – This is a great, very well built straightforward pram. I've found it particularly useful to use in my area with lots of cobbled laneways and parks, mainly due to the air tyres and suspension - it just glides along super easily. Also, due to only having three wheels it's really easy to get on and off trams (that aren't packed) by locking the… Read more

front wheel. My two frustrations are that the fabric on the hood (black) fades and the seat recline buckles are fiddly, but worh practise they're fine. I also didn't use it with my newborn, because we mainly used a carrier for the first four month , but believe you can get a bassinet for it!

Michele Small
Michele SmallNSW7 posts
  Urban Jungle Series

Great looking pram – Easy to maneuver and folds with the press of 1 button. Fits in my mazda3 boot (small!) And still room for shopping and is not too heavy. Great pram for forward facing babies and young children alike. Good quality materials and build. I've had many compliments on this pram so highly recommend.

Kelkel
Kelkel4 posts
  Urban Jungle Series

Genuine review – This pram is one of the best prams i have used. Can not rate this pram enough. Having two children so i have bought and sold a few as they were to heavy and not that comfortable for a baby and toddler. This pram ticks every box. It's stylish, super comfortable and easy to maneuver and easy to fold down. It had large wheels that make it super… Read more

sturdy for walking and jogging. Would highly recommend this pram but the only down side is the wheels have to be pumped up regular and can get punctures.

LJH
LJH4 posts
  Urban Series

Great pram for offroad or running – Agile pram with good control and steering. Good wheel turn. Can lock front wheel for running giving improved control. Supportive and good suspension for bumpy or offroad. Very pleased with fabric and wear. Folds easy but is bigger than other prams to fit in the boot. I still managed to fit this in a small sedan tho so don't be put off. Plenty of room for a growing child and the width is better than the swift for a toddler. Would recommend.

Andie
AndieVIC3 posts
  Urban Jungle Series

Great for bumpy terrain – Great pram for bumpy roads, parks, near the beach etc. Easy to maneuver, good storage and love the different seating positions. On the downside it is rather big and awkward to get in the car. We found we would only use the pram for walking around home and only took it in the car if really necessary.

T.N
T.NNSW25 posts
  Urban Jungle Series

A bit of a beast! – This is quite a large pram. Great for outdoors but not so much your friend indoors and out shopping. Looking back I'd go for the Baby jogger City elite as it has more smart features but didn't have the quality of material that the mountain buggy has. They're both the same size tho. Apart from it's size, it's great navigating this around bends, up… Read more ·  1

and down off footpaths and any type of obstacles you'd hesitate with other prams. Those big tyres are gold! Bit awkward to get the hang of folding and unfolding with the dust third wheel and it's quite heavy as a single system rather than separate parts like other strollers.

lukey
lukey9 posts
  Legacy

Great pram, but can be heavy and awkward – Love my Mountain Buggy, so easy to maneuver and great for all types of terrain and also for the light jog (when baby is old enough). Love the versatility of having the various attachments for bassinet, capsule, +3 months seat that has a full recline. It's a lifelong pram. And now we have a skateboard attachment for our toddler and back to the… Read more

bassinet for our newborn. It's only downside, like most prams, it can be awkward to fit into a car. It folds nicely and doesn't take up a lot of room in the car, but the length can be problematic if the boot opening isn't wide enough. Like any pram purchase, take your car and try it out before buying.

Juppi
Juppi9 posts
  Legacy

Best pram/stroller ever – Mountain buggy urban jungle 2013 version is far better than new models. I have tried both and older models much better quality and durability. It manouvers like a dream with one hand. I owned few different prams but this one is a winner. Even my son prefers this one over other ones. It is on heavier side but so stable and easy to push and very comfortable for my boy.

Jacqui
JacquiQLD3 posts
  Legacy

A great running pram! – I love my mountain buggy! Nearly 3.5 years on I am still using it, in fact, I have used it almost every day since my daughter was born. It is perfect for walks and runs and very easy to manoeuvre - I can run with my daughter (15kg) in the pram and dog at my side without any issues. I would get this pram if you're a regular walker or runner, I… Read more

wouldn't get it if you're just planning on going to the shops.

We have had to replace tubes twice but it was cheap and easy to do- Kmart sell the tubes.

The only downside is the shade- it doesn't come down far. I use an extra mountain buggy cover to shade my daughter and protect from mosquitoes.

Gun
Gun4 posts
  Legacy

Happy Mummy – I love this pram its so easy is to maneuver, my son loves it its great for running, walking and shopping. I dont really have anything bad to say about it fits in my car boot perfect and doesnt take up to much room, i would use anything else now that i have use my mountain buggy

Nae Nae
Nae Nae2 posts
  Verified Urban Jungle Series

Unbalanced and frame loose – From the moment we put the pram together it felt wonky/unbalanced. I could tell it was higher on one side as my shoulders and pelvis felt uneven as I walked. A spirit level showed the handle bar was higher on the right. A pram repair specialist noted the frame was loose too. At times the pram came close to tipping to the lower side; I believe… Read more

this was due to the imbalance.

I don't believe this is an isolated incident as I noticed a display model at the shop I got it from had the same problem.

Points I love about the pram :

+ I loved the ease to push aspect.

+ I loved height of it, which made talking to my toddler easier.

+ I love the red colour and I noticed NO fluff issues.

+ I loved the storage space.

+ I loved the turning circle really manoeuvrable.

Negative points :

- I found it hard to fold up and down - but with help from my hubby I finally mastered it.

- The distance from the seat to the handle bar made it harder to hear my toddler speak.

- The size made it a good "outside n about" pram NOT a good shopping pram.

Luckily, Babies R Us were super empathetic and issued me an exchange. Their customer service was second to none. However, I didn't get the same pram again - I bought the City Jogger Mini 4 wheel which was a BIGGER nightmare (I have reviewed it too). For those interested in something less "well known" I ended getting a Bumbleride Indie which is within the same $ ballpark and I'm pretty happy.

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