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17 reviews
Will
WillWA
 

Damaged Chair Owner Ghosted by Company – Ordered two chairs, waited over six weeks for one chair to arrive damaged. Going on three weeks now and I am unable to get in contact with Koala. I've called, left voicemails, using chat feature and emailing. I have had no reply. Show details

Koala
Koala    

G’day Will, We’re so sorry we weren’t there for you when… Read more

JRO
JRONSW
  Fair Incentive

Very comfortable and lightweight – This is a very comfortable chair and very lightweight too. Delivery was exceptionally fast. One issue was that the stitching on the back cushion wasn’t level so it appears to be on an angle but doesn’t affect function Show details

Yasemin B.
Yasemin B.
  Fair Incentive

Comfy but casual – Not the office chair if you want to sit at 90 degrees. I was shocked by how reclined I sat in this chair. It's comfy but definitely for casual desk use not for 9+hr days. Show details

Bek
Bek
  Fair Incentive

I love my chair! – Super comfortable and even with the arms it fits easily under my desk. I got it in green and the colour is slightly lighter than pictured, mostly due to the way that they have styled the room behind the chair. If you like a supportive back, this chair probably isn’t for you, but I love to sit up naturally while I work and then lean back into the seat to think, so it works well for me. Show details

Renee
Renee
  Fair Incentive

Extreme comfort!! – Best purchase we have made in a long time. Very happy! Show details

RACHEL Phillips
RACHEL Phillips
 

The perfect office chair! – I’ve purchased two of these divine chairs for my WFH office - they are well used by me during the day, but unfortunately disappear after 3:30pm as the kids state they are the ideal computer game chair for their needs!! 10/10 - highly recommended, by big and little people! Show details

Thomas
Thomas
  Fair Incentive

Chair is very comfortable and looks good – Very comfortable, looks great and came very quickly! Overall we are very happy! Show details

Jane P.
Jane P.
  Fair Incentive

Stylish office chair – This is a beautiful chair, but it has no lumbar support and the most upright position has a significant lean. I really wanted to love it, but I wish it was more ergonomic. It isn't really suitable as an office chair in all day use. Also, koala packaging is noticeably less environmentally friendly and lower quality than my last purchase 18 months ago. The chair also has a strong polyurethane smell when it is unboxed. Show details

Koala
Koala    

G'day Jane P., We're so disappointed to hear your chair… Read more

kunjan r.
kunjan r.
  Fair Incentive

Best comfort but not for long period – The chair is a bit tilted back and hence you cannot attain a straight posture while working … you can use a small pillow or a lumbar support to get that posture … once you attain that I guess it’s one of the best chair … Show details

CamH
CamH
  Fair Incentive

Great chair – Really fast delivery, easy to assemble, & super comfy. Wombo combo! Show details

AussieSydney0
AussieSydney03 posts
 

Great chair but fabric easily dirty – Comfortable chair that looks great and feels even better. The only flaw is that the grey fabric stains easily and I had to get it professionally steam cleaned. It’d be great if koala made arm rest covers that were washable. Show details

James M.
James M.5 posts
 

Good office chair – I bought 2 of these chairs 6 months ago, they are comfortable and seem very well made. Took about 2 months for delivery although I was aware of a delay when I ordered. I was updated regularly about additional delays and they made good with me by offering some free merchandise. Would 100% recommend as a company who is customer focused.

Greg D.
Greg D.NSW
 

I had to return it – The TLDR: I had to return it as my bum was just too sore after about 2 hours sitting on it. Koala was really nice in letting me return it so a thumbs up there :) Here is my long review I wrote as I was sitting on it when I had it: As a teen I had a wooden chair, straight back and straight seat. I would spend hours, days and nights sitting on… Read more

that chair without a single complaint. But as I grow older (45) I become more discerning, because my body complains more now. Of late, my office chair has been giving me problems, so I thought it's time to upgrade. The office chair's foam cushions I feel started to age and were not as soft anymore. I also wanted more back support.

Enter the Koala Chair.

Appearance / Fit & Finish / Build - Like a burger in McDonalds, looks better on the menu than in your hand. The cushioned fabric has creases in some places, making it look second hand out of the box. The chair rocks slightly in its vertical locked position, which doesn't give confidence about the build. But otherwise it is a nice looking chair. The wheels move lightly. The chair is not heavy. Ultimately I have no problems and would be happy to have it in my home office.

Back support - this is good enough for me. I feel lower back support, which my old office chair was missing. Padding is plenty too. Even in a reclined position.

Posture - Even in the up right position you are slightly reclined. Which is fine because I have always had my chairs reclined all the way back. Which brings an issue here, the seat also tilts, so if your feet are positioned correctly (flat on the floor) in the upright position, they will now be off the ground. You probably need something to put under your feet. But most people don't work in the full reclined position like that.

Size - I'm 173cm, 80kg and the seat feels snug, the seating area cushion could be a bit bigger. (my office chair has a bigger seating area). I would say the size is perfect for smaller men, women and teens.

Comfort - Now this is an area for improvement. The back cushioning and support is perfect. But the seat cushion... sort of feels like you are sitting on a firm gym ball. The seat is convex and makes me feel like I am sliding off. I wish the seat area was bigger with deeper cushioning. After a few hours my bum really starts to hurt. I might be able to burn the midnight oil sitting in this chair, but I am not seeing the sunrise. It's not comfortable for 4+hour long sitting sessions for a 45 year old body like mine.

Arm rests - I like to tuck myself into the desk as much as possible so I was worried they would get in the way, but they are just small enough to not hit the desk and give my elbows some support.

Features - You can lock the chair in the upright position, but not in the reclined position, but that's ok because there is a tension screw that will adjust how easily the chair reclines and springs back up. If want to stay reclined you will need to have this loose so you don't feel like you are fighting the chair to stay reclined. You can rotate and the chair has nice wheels. 

Value - Even at the introductory price I would say it is probably slightly, tiny bit overpriced when compared to ikea chairs. Granted ikea wont deliver for free and won't offer to take it back after you used it for 120 days. So there is value in that.

Koala
Koala    

G’day Greg, Wow, what a review! Thanks so much for taking… Read more

Office Chairs

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Ishan
IshanNSW3 posts
 

Excellent comfort at a very reasonable price point – The hallmark of any good design is that it disappears. That is exactly what happens when I sit on this chair, after first couple of minutes of use the chair disappears and I am left focussed on my screen. In terms of comfort the experience reminds me of upgrading from Economy class to Business on an intercontinental flight. It felt like one of… Read more

those pods, the fabric is soft, the cushion is a nice mix of lush and firm. Although it's difficult to judge ergonomics in short usage, but the chair seems to be comfortable for long sitting (2.5 - 3 hrs)

It seems there has been a lot of thought put into designing the angle of the seat and backrest tilt. From the pictures it doesn't look 100% convincing but in real world use, I haven't noticed anything concerning. In fact while sitting my head is in upright position in default setting. The arm rests are well placed, they are not too intrusive. The chair appears voluminous, but it is quite smooth to drag while sitting or just moving it around. I've it comfortable even when I cross one of my leg on the other.

I know looks are subjective, but what got me into buying it over other is it's quirky looks. It has a definite character that adds to your space. The same day delivery was a pleasant delight. Communication with customer service team for few queries was a world class experience.

But it's not perfect. I am nitpicking, but for the sake of improvement... the plastic packaging around the height adjustment lever was clumsy and took a while to remove. The metal piece between wheel base and gas lift rod is a bit loose and sometimes make a little noise.

Overall this is a fantastic, well designed product and a great value for money.

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Angela
Angela4 posts
 

Very comfortable and very quick shipping – My own leather chair has been dropping leather flakes from wear and tear after using it continuously over the last year WFH, so decided it was time to replace it. I ordered the Koala Virtue office chair in the morning and received it very quickly in the afternoon. Chair is quite comfy and looks very nice in my home office space within my bedroom.… Read more ·  1

Very quick and easy to assemble, quickly threw on a soft comfy throw so it is even more soft and smooth!

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Stacey K.
Stacey K.WA2 posts
 

Lush office chair – I'm very happy with this super lush and supportive office chair, it will make working from home much more comfortable. Super quick delivery, packaged well without excess plastic, easy to assemble.  Show details ·  1

A.M.P
A.M.PNSW3 posts
  Verified

Comfortable WFH Chair – I had been using an IKEA chair for some years and after a year of WFH, had planned to upgrade and the Virtue was the best option for me - the arm padding looked great and the comfort was appealing. I really like the extra padding added to the chair, super easy to put together and its easily a game changer for me. I do long days at my desk and… Read more ·  1

it’s now a pleasure to sit down and get busy. Its no Herman Miller chair, but it brings it own for that WFH balance of an occasional chair/full-time chair with that luxe feel.

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