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15JB Caravans Scorpion Sting

JB Caravans Scorpion Sting

 Verified
15JB Caravans Scorpion Sting
3.5

12 reviews

Positive vs Negative
75%25%
Mileage ?8,766.7 km
Value for Money
2.5
Cleaning & Maintenance ?
3.0
Interior Build Quality
3.0
Off-roading Performance
2.3
Exterior Build Quality
2.3
Comfort
3.0
Tracey and Phil
Tracey and PhilSouth Australia9 posts
  Verified 20'6" Tourer

Great caravan but no warranty commitment – Is the best caravan we have ever had but we have a major problem with all of the checker plate pealing.we have contacted JB on five seperate occasions only to constantly being passed on to another person or department with no result or answer. Today we have taken our van to have all the checker plate paint removed and the base metal to be prepared… Read more

so it can be painted.This is due to JB not preparing the checker plate at all in the first place confirmed by the company repairing problem.Cost approx $2675.00 Would I buy another JB,Due to the lack of customer backup No.

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Kaz
KazWA23 posts
  Verified 19'6" Tourer

Poor customer service – Have a 5 year old Scorpion. Initially had some warranty issues small things that were easily rectified … JB sent the parts from Melbourne Hubby fitted them … Lights with condensation in them Fusion entertainment system stopped working , also issues with Dometic fridge - dealt directly with Dometic. At 5 years old snapped an axle 100km outside… Read more

Birdsville tried to contact ALKO direct … told they do not deal with public need to go through manufacturers only to ring JB and to be told not their issue out of warranty. They were unhelpful until we mentioned consumer rights and they became slightly more helpful … but wouldn’t recommend based on this experience very hard to deal with

Kelly L.
Kelly L.WA
  Verified Scorpion Sting

Great Product, Fantastic Customer Service – We have taken delivery of our second JB caravan and can honestly say we are extremely happy with our purchase. Paul at JB WA has been amazing to deal with and has always kept us up to date with what has been going on. We unfortunately had to deal with delays with Covid and the Swift Oven issues, but these are out of the control of JB and… Read more

although disappointed with the delays, we understood it wasn't JB's fault. The product and after sales service is second to none and I would highly recommend. We are very happy with our Sting (with air)

Brittany S.
Brittany S.VIC3 posts
  Verified Scorpion Sting

So unprofessional and worst service I’ve ever experienced with JB as a whole company – 6 months of planning, state managers, sales rep, engineers and signed off documents to then all of a sudden we get a call and they decide it’s all too hard and they won’t build the van we all signed off on purely because it will put production behind and they don’t like to do semi custom designs and won’t warrant their own engineers drawings!!!… Read more

Deposits paid, months and months of back and forth to get it all right and just like that our whole 8 week holiday all just comes to a screaming holt because they simply don’t want to build it. I get a call after we had signed off documents etc to just say sorry JB owners don’t want to build your $115000 van now. Absolutely un professional, un reliable, wasted our time and customer service was absolutely pathetic and with so many mistakes made prior to docs been signed off, we were constantly going back and forth to correct them. Gutted, disappointed and disgusted with how we have been treated

Scorpion
Scorpion13 posts
  Verified Scorpion Sting

Top quality Australian built OFF ROAD rig – My wife and I have owned & lived in this limited edition (scorpion) since December 2016 (5 months). I can honestly say that I am yet to find any problems with the quality of the build (I have looked hard) and the finish is absolutely fabulous throughout. My wife loves it! Nothing cheap and nasty has been incorporated into this rig, everything is… Read more

very high quality, for instance the sound system is a Fusion marine set including an ipod dock and outdoor head unit that enables sound system control from outside. This Fusion system would have to cost close to $1500 and it came as a STANDARD fitting.

This is a true off road van with a DO35 hitch, cruise master suspension with duel shockies on each wheel. 1 grey water tank and 3 fresh water tanks including a 65lt dedicated drinking with its own pump and plumbing, all the tanks have galvanised protection. The underside is sealed with a full sheet of galvanised protection.

I changed the specification to lithium batteries to compliment the standard 450 watts of solar panels on the roof. (The 2017 scorpion sting has lithium batteries fitted as standard)

Piano hinges on all the cupboards.

Washing machine.

En-suite (great shower)

Large tool boxes with slides for both the BBQ and a Generator.

Huge 218lt compressor fridge freezer for the beer and ice, what more could you ask for?

JB are even giving a 3 year warranty that covers all Australian tracks, that says a lot to me, and anyone looking for an off road van should remember JB caravans for that if nothing else!

After sales service has been a 5 star experience from JB caravans in Caboolture, QLD nothing has been too much trouble, if only all businesses had these business ethics once they have your money! I just can't fault it!

I looked at all the major brands and kept coming back to the JB. I have been travelling on the road full time for over 5 years and have met thousands of travellers in all sorts of vans, buses, 5th wheelers and motor homes, so this review is not coming from someone who is a novice. I've heard all the stories and seen most of the country accessible with a non off road van. Now I have this full off road JB van the adventure can really start!

If you are seriously in the market do yourself a favor and make sure you don't purchase anything before you have had a good look at one of these JB masterpieces, they SCREAM quality!

It's your money, be wise, be happy!

Chris
Chris5 posts
  Verified Scorpion Sting

Best We Have Seen and Great Service – After 10 years with an off-road camper we inspected 7 well known caravan factories and ended up at JB. Its factory and attention to detail the best we had seen. Proceeded to order the Scorpion. Sales staff (Justin, at the time) could not have done more for us. So knowledgeable and helpful. The van has been JB (just brilliant). Traveled most places… Read more

in OZ with prolonged stays in remote areas. The electrics arrangement is so good and allows so much freedom. After 3 years the ongoing servicing and attention to repairs has been exceptional. I cannot imagine any company doing better. Jody at Heatherbrae has been great, while Glen (and Dale) in Melbourne have been outstanding. They are keen, listen, suggest solutions then complete the work to craftsman quality. My wife gave Glenn a hug on last visit she was so happy with JBs work. She doesn't give away hugs freely.

Rossco
Rossco21 posts
  Verified Scorpion Sting

Great Caravan and you can't beat JB for Service – We went to the Victorian Caravan and Camping show back in February to research the caravan market. We saw many and it was clear that JB Caravans manufactured a product which was superior both in quality and competitive in price. We followed up with a factory tour at Heatherbrae and this re-enforced our opinion of this manufacturer. Fit and finish… Read more

are excellent. There was some warranty work required involving the batteries. What really surprised us was how quickly JB came to the party and resolved this issue....Very Impressed!!

JB Caravans do take pride in their work and ensure customer satisfaction.

The Scorpion 19'6" is extremely comfortable, looks 1st class and has all the facilities needed to remain off the grid for an extended period. Everything just works and what we really appreciated was the inverter which powers the 6 double power outlets with 240 volt power and you can even use the microwave oven without the need to hook up to grid power. The 3 x 150 watt solar panels and 2x 120 amp hour batteries more than adequately power everything including the compressor fridge.

We tow the Scorpion with a 2015 VW Touareg with air suspension effortlessly and the Cruise Master Suspension and included Electronic Stability Control makes towing a breeze.

Well done JB on product and service.

Nev W
Nev W16 posts
  Verified Scorpion Sting

JB caravans are just that - JUST BRILLIANT – We recently purchased a 20ft 6 Scorpion from JB Caravans at Caboolture. The sales and delivery staff were excellent and attended to our every wish. We took it for a shakedown on the dustiest and roughest roads we could find. Absolutely no problems and not one sign of any dust inside whatsoever (can't say the same for the outside). Since had a service and their staff could not do enough for us. Should be named JTB - JUST THE BEST.

Fox
Fox5 posts
  Scorpion Sting

JB Scorpion 17ft10 suits Prado Weights – "Just Brilliant" like it says We absolutely love our new Scorpion It has everything we needed without add on extras costing extra The design engineers did lots of changes for us Eg extra solid Outside Handle including one next to shower A Double Step Full Fridge lifted up higher We have a leather Lounge No mirrors in robes Full Oven Washing… Read more

Machine and a very efficient shower and toilet A fusion stereo system with USB DVD/cd IPod Dock Inside Outside Marine Speakers An Awning 22" Led Fusion Flat Screen TV It met our TARE weight for our Diesel Toyota Prado Small items needed fixing under warranty which was easily done

Annette Douglas
Annette Douglas2 posts
  Scorpion Sting

Had Everything we wanted – Purchased a JB 17"10 scorpion in January could not be happier the van had everything we were looking for and could be pulled by our 2009 Prado have only taken it on a few small trips so far but everything has worked well added a gas heater and ESC braking system Travelled well over dirt roads Very comfortable towed well

assasin6166
assasin6166WA3 posts
  Scorpion Sting

Scorpion – Picked up my 20ft scorpion 2 weeks ago from the factory.It was a long weekend and they were very busy. We had a few things that had to be altered and the firm were more than obilging Towed the van back to Perth and had a wonderful time. It was my 6th van ; you would think I would get it right. This van did all I wanted and then some. Could not be… Read more

happier and see me and the missus having wonderfull trouble free holidays. oh what a feeling. You need a serious tug for these brutes

Could not fault the van

pickets
pickets
  Scorpion Sting

Both the Wife and I am over the moon – We took delivery of a JB Dreamtime caravan 2 days before Christmas and found the whole process from the placing of the initial order with [name removed] through construction with [name removed] and finally delivery with the whole crew at JB a very easy and happy experience. Having had caravans for some 25 years,we had a pre concieved picture of… Read more ·  2

what we wanted as far as the layout was concerned;with the full ensuit, Cafe style seating arrangement,ease of movement within the interior of the van and it had to be bright and airie.

I expected a very high standard as far as the construction was concerned from the construction of the chassis and protective coatings through to the quality in the cabinets and fittings and this was supplied without question.

The team was always pro active even during construction of keeping us up to date on new trends and innovations and some were incorporated into the van.

We have been away in the van and found it tracks and tows beautifully and received many looks and comments of envy from other travelers.

Like any product there was a couple of minor little glitches(only 4 very minor ones at that and as soon as the became aware the team were eager to rectify them) and anybody who hasn't had problem with any purchase is very lucky.

In closing;from my experience I can only recommend the JB team and their product and I will certainly return to them when it is time to update and hope your JB experience is as pleasurable as mine. Quality Innovative and excellent value for my dollar

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